Ankle Genie is a compression sleeve that you wear on your foot and ankle. It is meant to reduce foot fatigue from standing on your feet for extended periods by providing support for your ankles, while smoothing and massaging the ankle to promote healing and rejuvenation.
A TeleBrands product, the Ankle Genie is sold under the As Seen on TV brand, which by now, you've most likely seen being advertised all over television.
See Also: The Science of Compression Wear: Is it Hype or Hope?
How Ankle Genie Works
Ankle Genie’s soft, neoprene construction supposedly massages your feet and ankles while you wear it. By doing this, it promotes healing in your foot and ankle and rejuvenates the ankle. And you can wear it over socks and underneath any type of foot wear. The product website claims Ankle Genie is good for doing activities and specifically lists golfing, tennis, hiking or biking. Plus, it relieves swelling during airplane travel and gives you relief when your ankles swell from fluid retention, varicose veins or poor circulation.
You simply put the Ankle Genie on using the built-in zipper and use the adjustable velcro closure to adjust it to your foot size. Then, you just wear it for as long as you need to. The website claims it gives you 24/7 support for your ankles if you wear them all day.
Ankle Genie Pricing, Shipping & Return Policies
The Ankle Genie sells for $10 for regular size or $12.99 for large, plus $6.99 shipping and handling for a total of $16.99 or $19.98, respectively. You can also add a second Ankle Genie to your order (although you can opt out) for an additional $6.99. If you opt to receive the second Ankle Genie, your total would be $23.98 for regular or $26.97 for large.
The Ankle Genie is covered by TeleBrands‘ generic 30-day money back guarantee. To return it, follow the return information included in the package. Send all returns to the address indicated on your packing slip/invoice and include the following:
- Your order number and/or your complete name, address, and billing phone or email address
- A detailed explanation regarding your reason for returning the item(s)
- Information about whether you would like a refund or a replacement
Bottom Line – Should you buy the Ankle Genie?
Without consumer reviews to go by, it’s difficult to say if this product works the way it’s advertised or not. However, it's important to note, that chances are that the Ankle Genie would not be a permanent solution for your swollen ankles as it is an As Seen on TV Product and those tend to provide little to no result versus what you may have expected initially. If you are suffering from tensions and swollens ankles, it is recommended that you speak with a family doctor and see if this is a good remedy for you.
However, the Ankle Genie is not an overly expensive item so if you suffer from sore, swollen ankles and feet and you think it’s worth the risk for the price, you may find this product to your liking.
See Also: Beware: Not Following These 6 Tips Could Cost You Money on Your Next “As Seen on TV” Purchase
The product that I received is not what was advertised The ankle genies I got has two wide loop tabs. The ones you advertised had only one thin closure strap at the top of the ankle sleeve. Please do not send me any replacements as I do not like this model at all.
Very dissatisfied with this product. I wish I had read the reviews before i purchased it. The Ankle Genie did not come when it said it would. The product is Entirely different than what is advertised. It's false advertising by all means and I'm very upset.
The fact that it fits all is not true. Took really long to come in. I had a hard time ordering it on the internet. I tried calling and it was no good because I could get to a live person. I wear a size 14 shoe, so one size of the Ankle Genie does not fit all!
Don"t order this. Useless!!!!!!! The zipper broke the second time I used it. And it took almost two months to get it.
Had to wait 3 month for the ankle genie to come in....and when it got her it's made cheap doesn't work like it was advertised to....so I sent back let's see how long it takes to get my money back.....don't buy this product.
I waited 2 months to receive when I did it was black instead od skin color. They put a note in the package saying sorry for the inconvenience. Its not what I ordered!! They knew it and shipped the wrong product anyway. When I opened the bag it had such an odor I threw it outside. These company needs put out of business. I'm not even going to waste my time trying to return with all the comments on bad service.
I tried to order this product online and after getting bounced back to the page to fill out ordering information for the second time, I called my bank because I thought something seemed fishy. I didn't want to be billed twice for the same thing. I never even got to the final page to process the order.
After speaking to the banker she and I both agreed that it would be best to wait and contact customer service because they were not open on Saturday late afternoon. Upon checking my bank account for another transaction, I discovered that Ankle Genie had in fact debited my account for the product even though I had not actually confirmed the order.
I am livid that they did this and when I called was told that they contacted my bank to assure that the funds were in the account. OF COURSE THEY WERE THERE! I would not go online and order something without the funds being in my account! I am calling again in the morning and I am telling them that I want these funds reversed since I did not confirm the transaction and I am going to let my bank know of the outcome of the phone call.
I am also going to return this product after reading the reviews I would be better off just having my Podiatrist order an ankle brace for me or go to a drugstore and pick one up! If the funds are not reversed to my bank account I will file a claim to have them reversed! It's ridiculous that when I called today that I was told they checked my account to see if the funds were available. They shouldn't even bounce people around on the website and make them feel as though they are being billed twice, that is not right. They seriously need to sort that out.
Zipper broke easily, hard to put on, not worth it overall
I rec'ed the Ankle Genie. The ole saying goes ...you get what you paid for. I ordered a regular according to my shoe size. It was very hard to put on and take off. The Ankle Genie zipper broke. There was no support for my ankle. Another product made in China.
Ankle Genie Is a sham, I am in a wheelchair and I could not get them over my foot, even my family member tried to help and could not get them over my foot. Ordered them early DEcember recived them Feb. 6 and returned them same day. Waste of money, customer service Extremely Poor, The sales reps english is very poor and hard to understand. I strongly Would Not recommend this product!
Hope you are ready for a long wait
I know these reviews are mainly for product performance, but I wanted to let people know about the delay in delivery. I placed my order on the Ankle Genie website January 5th (a month ago) and they still have not shipped it. I called today and got an automated message saying the estimated SHIPPING date (not delivery date) is February 16th. That's just crazy. I might as well waited for them to be sold in local stores. :(
This item is made of neoprene and will cause your foot to sweat profusely so you must wear a sock or you will get a rash. Also, when zipped to a snug fit the zipper wants to keep sliding down and there is no way to secure it. It also bunches up at the ankle no matter how tight or how loose you wear it.
I received two of these as part of a two-for-one offer. Good thing. After wearing it for about 4 hours I tried to take it off and the zipper slide broke in half and the zipper separated. No way to fix the slide. Returns are a hassle so I finally ended up taking the zipper out and sewing that part closed. I use the velcro patches to put it on and remove it and to tighten it to comfort. It fits and works a lot better without the zipper and I may do the same thing to the second one. Bottom line, don't waste your money, there are better compression devices out there.
I wanted to order this product online. I started the process, but when I went to the cart it showed TWO orders (1 sock @ $12.99 plus 1 additional @ $6.99 plus shipping for first sock x TWO)....in other words FOUR pairs of socks. I closed the site, re-opened, same thing. I went to another web browser and started fresh again, same problem. I imagine that some people, in a rush, might not catch that and end up getting more than they wanted. I gave up trying. And after coming to this site I am glad I did. After reading here I am totally unimpressed.
I ordered on of the ankle Genie 1/18/2014.. thinking I was going to receive it in a week.. You can not get in touch with a real person at the company.. My order is scheduled to ship March 1, 2014.. Hell, my ankle could be well by that time.. Do No Order from these guys...I think it is a scam... No order should take 45 days to ship..
I bought these after spending enough money on ankle socks and orthotic pads most of which did not help. I thought these might help because they went higher on the ankle to the lower calf and all the way to the toe.
The instructions say to put them on zipped up the first time and then unzip to remove and re-install after that. For one of the two, that worked. For the other no-go. The zipper would not come up no matter what I did. Finally it came up but the zipper unzipped behind it.
After much messing with it I finally got it up in place without unzipping behind and wore it that way for several days. What a relief. It really helped. But every time I took it off for a shower, it was the same old fight to get the one of the two to zip back up. So I took it off without unzipping most of the time. The last time that I wore them, I began to notice that my skin was getting irritated underneath them and that last time the one wouldn't zip up again no matter what I did and finally the zipper piece broke.
I got a whole week out of them, but so far it appears that is all I needed. The edema that had plagued me in both ankles is gone and has been gone for over a week since I stopped using them. It was very much there before I started using them so I attribute the relief to these things.
But I would not buy these again - they are too hard to get on and off. The zipper metal zip piece is a joke, but the idea is excellent and it worked well. If I need to use them again, I think that I will put light cotton socks under them between them and my skin. And I would wrap a piece of bandage wrap around the ankle tops after I got them on to keep the zipper from unzipping.
The other thing I'd do is sew the zipper shut on the bad one and just use the hook and loop stuff to remove it.
The zipper on the other of the two worked well so it might just be a poorly built zipper.
After one week of wear, the zipper parted and would not work!!!
Ordered it...Received it..Gave it to my daughter and it broke the first day.
Didn't fit. No one would respond. A great scam! Doesn't even deserve a one star. Wish I had the reviews first!
I had a hard time ordering the ankle genie. One customer service person said I'd get $5.00 off my order for the run around. It was advertised, buy one for $12.95, get one free, on television. Plus $6.99 shipping. After 3 calls and a month later I finally got my junk, I say junk because they were not like the one advertised, they do not have the secured tab at the top of the genie, it has two big tabs on the side that are hard to undue! What are you trying to pull? I ended up paying $26.98 , but it's not a genie and I never got the five dollars off!
I want the original genie - to think they tried to fool me is a joke. Just to let you know I will never deal with this company again unless they make this right.
DO NOT order this. I ordered online Oct 18 2013. Luckily my card was not charged at the time. Received an Email saying would ship in 2-3 weeks. It never came. On Dec 27, 2013, I received a postcard saying "Thx for te recent order but it was on back order and would ship in 3-4 weeks". On Jan 24, 2014, I received another postcard that said "we cannot ship your product at this time so we canceled your order". So they can't fulfill the orders but they still show the commercials and you cn still place an order on their website that states orders ship in 3-6 weeks. Save time and frustration and just stay away from them.