About Aurora Eye Serum

With its advanced formula of specially blended, natural ingredients, Aurora Eye Serum claims to help prevent new wrinkles from forming, reduces the appearance of existing wrinkles, improves complexion, lightens skin tone, and more.

According to the company, Aurora Eye Serum does this by moisturizing and rejuvenating skin and by relieving problem areas, using a safe formula that’s dermatologically tested for sensitive skin. In fact, Aurora Eye Serum is claimed to provide “instant, incredible results”!

Did you learn about Aurora Eye Serum from a social media advertisement or an online pop-up ad? Or, did you receive an email promising a full-size supply for only a few dollars? Whatever brought you here today, we think there are a lot of red flags you need to know about, which we’ll be sure to outline here.

Let’s start by taking a look at how Aurora Eye Serum’s “advanced” formula works.

What Ingredients Does Aurora Eye Serum Contain?

While you were browsing through the Aurora Eye Serum website, did you notice that—other than claiming to contain antioxidants—you’re not told about a single ingredient it uses? In our opinion, this alone is enough for us to recommend that you explore other anti-aging products.

The reality, though, is that fuzzy formulations are almost universal among online-only anti-aging products like Aurora Eye Serum (more about this in a second). Regardless of who makes it though, these types of products rarely address the underlying cause of aging skin (collagen and elastin loss), which is often accelerated by lifestyle factors like too much sun exposure, smoking cigarettes or drinking too much alcohol, not getting enough sleep, excessive stress, and more.

Why? Because most of these products don’t penetrate your skin. Instead, they often just sit on top until evaporating or being washed off, which means that they can only provide temporary moisturization and perhaps protection from the elements (such as a cream that contains sunscreen).

Despite this, are Aurora Eye Serum’s customers pleased with the benefits it provides?

Does Aurora Eye Serum Have a Good Customer Reputation?

Dozens of products like Aurora Eye Serum make their way to market each day, but it can often take weeks before online customer reviews begin accumulating. Given this, since Aurora Eye Serum was brand new at the time of our research, no online feedback was available yet.

The good news is that the HighYa team is extremely well versed reviewing these types of products, including popular options like BellaVita Anti-Aging Serum, NuPlenish Skincare, SkinYouth Enhanced, and dozens more. And inevitably, they come with bottom-of-the-barrel customer reviews, which almost always cite the same concerns:

  • They don’t work as advertised. While it’s not hard to believe that Aurora Eye Serum won’t live up to the manufacturer’s excessive hype, most customers complain that products like these don’t work at all. In many instances, customers also report over-dried skin and allergic reactions (redness, swelling, etc.).
  • They’re priced too high. We’ll talk more about this next, but if something doesn’t work (or sends you to the doctor), it’ll probably be priced too high—whatever the actual cost.
  • Customer service stinks. When customers invariably call to request their money back, they’re almost always met with ultra-poor customer service. In our opinion, this is intentional, and is intended to frustrate you to the point of giving up. A lot of customers report having to cancel their card as a result.

Not only do many of these products come with the same concerns, they even come with the same websites, which is something we unveiled in Avoid These Anti-Aging Websites Like the Plague. In a nutshell, we think the same handful of companies wait until a lot of negative feedback has accumulated for a product, and then pull the website. Soon afterward, they create another website using the same template, change the product picture and the name, and they’re back in business in no time.

Now, let’s talk about how these types of products convince you to buy.

How Much Does Aurora Eye Serum Cost?

The only way to purchase Aurora Eye Serum is through a 14-day trial, which will only cost you $4.95 S&H. But, what you might not realize (it’s buried in the fine print and Terms) is that as soon as you trial expires, you’ll be billed the ultra-high price of $86.95.

From there, you’ll keep receiving a fresh supply of Aurora Eye Serum once per month, and your credit card will be charged $86.95 each time!

The company claims you can call 800-719-9459 at any time to cancel your trial or to un-enroll from recurring shipments, but as we detailed in the previous section, we think this will be anything but a smooth process.

What’s the Bottom Line About Aurora Eye Serum?

With unknown ingredients, an unknown manufacturer, the exact same marketing tactics as a lot of other unsavory products, a super-high price, and automatic shipments, we think there are a lot of things to be wary of when it comes to Aurora Eye Serum. Instead of placing your order, we think you’ll get much more value for your money by talking with your dermatologist about tried and true anti-aging treatments based on your specific diagnosis.

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20 Customer Reviews for Aurora Eye Serum

Average Customer Rating: 1.0
Rating Snapshot:
5 stars: 0 4 stars: 0 3 stars: 0 2 stars: 0 1 stars: 20
Bottom Line: 0% would recommend it to a friend
Showing 1-11 of 20
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  • 4 out 4 people found this review helpful

    The worst

    • Wyoming,
    • Oct 24, 2016

    I think the worst part is, I fell for this lie! I originally watched the Christie Brinkley ad and ordered what I thought was HER product. Then I got this garbage. What is in this crap? Burning, itching and redness. I don't even have big bags or a lot of wrinkles. But what I do have is enough to bother me. So sick of crap like this. I should have known better. Wish I would have known this before. Thanks for warnings, will definitely check with you guys first.

    Bottom Line: No, I would not recommend this to a friend

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  • 6 out 6 people found this review helpful

    Biggest Scam!

    • Florida,
    • Oct 19, 2016

    I too fell for this SCAM. I don't know how people like this sleep at night. You may be laughing now, but what goes around, comes around. I have a God who sits high and looks low. You WILL reap what you sow. I was charged $89.71 and $89.77 for 0.5 oz.

    They are crooks and the CRAP does not work at all! Stay away.

    Bottom Line: No, I would not recommend this to a friend

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  • 10 out 10 people found this review helpful

    They scam you after the free trial

    • Lynn, MA,
    • Oct 5, 2016

    You saw this product on Dr. Oz, as did I. Ordered my free trial which you pay only shipping and you get the product in a few weeks. Almost forgot I ordered it till it came. No shipping label or any paper, for that fact, in the box. I found the number written in a very tiny way on the side of the box and called them right away. They said after 14 days, of which they start counting from the day they ship not the day you get it, you have to cancel and send back the product to not be charged 89.95.

    So I asked where to send it back to, as there was no address on the box and I just kept being told how good the product was. And then they went on to say it's been over 14 days, even despite that I just got it, so I can no longer return. So I explained I just received it and customer service did not want to hear about it. At that point, she told me to have a good day and hung up!

    Do NOT get fooled by the free trial. Now I have a claim with my bank to get back the money. If this has happened to you their number is 1-800-692-4303, call them ASAP.

    Bottom Line: No, I would not recommend this to a friend

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  • 8 out 8 people found this review helpful

    A scam

    Little did I know that by signing up for $3.95 and $4.95 to try the eye serum and skin cream the company would charge my credit card another $89.77 and $87.71, and this month another $94.66 and $93.72. They would not accept the returned products saying it was un-returnable. They would not give me a return authorization for the unopened box. The first agent, Derek, I spoke to said it would cost $50 to send the product back and another $9.95 restocking fee. I ended up cancelling my account.

    The second agent said they do not refund money and do not accept returned products. His name was Michael. He said his notes included that I planned to dispute the charges. I did not say anything about disputing charges.

    Bottom Line: No, I would not recommend this to a friend

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  • 14 out 14 people found this review helpful

    Also left prior comment- this is after calling the 822-719-9459...

    • Arizona,
    • Sep 18, 2016

    I called for a refund on the day that their $89.71 charge was pending. Researched my Chrome history, got to the "FREE TRIAL" from a footnote on a news item on yahoo email. It touted to be endorsed by Martha Stewart AND Dr. Oz. I had already spoken to my fraud department, VISA rule is you have to attempt getting a refund from the seller before they go further. Same as the previous comment, after customer service states that the 14 day period is on the website, I said I was 70 years old and how-do-you-expect-me to read that fine print stuff. I then said, “No I want it canceled and refunded”.

    I was offered the 35%, 50%, and then the rep supposedly asked the supervisor and offered a 75% refund, I declined and protested each time, then the final offer was to return $68+ back over to me.

    I said that was enough to allow me to get my transportation payment since I have no car, but want a full refund. I mentioned that they already had 50 complaints against them. The rep asked the supervisor again, and then they finally agreed to full amount. They gave me a refund reference number, and a transaction number and told me that it takes 3-5 business days (while they get the interest in their bank on my money) to credit back to my Visa.

    Visa temporary provides a refund while we wait on the actual one from the seller, in case the refund from Aurora doesn't come through. Don't wait for the refund to be credited back. And signing the Dr. Oz petition he had on a website to protest and get the FCC to clamp down on those who use false endorsements. I also sent an email to Martha Stewart's customer service about it too. Wasted 5 hours just to get my money that was unscrupulously taken!

    Bottom Line: No, I would not recommend this to a friend

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  • 15 out 15 people found this review helpful

    Aurora Beauty Eye Serum and facial cream

    This product irritated my skin. I only purchased a trial bottle of each. Next thing I know I am being charged over $200/month and products only arrived twice. I have been charged 3 times or more at this outrageous price. There is not a single paper in the mailing with customer service info, their phone number or an account number.

    I have been trying for months to get them to stop sending the product and charging me as I will not use it. I cannot find any way to reach the company except for a "Trial". This should be illegal.

    Bottom Line: No, I would not recommend this to a friend

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  • 15 out 16 people found this review helpful

    Aurora Eye Serum

    I understand this review may not be published but you need to know that this product does not work and you think you are ordering a small bottle at $3.95, when in reality you are paying $89.77 for 0.5 oz. Be sure you read the fine print.

    Bottom Line: No, I would not recommend this to a friend

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  • 16 out 16 people found this review helpful

    This is deception at the highest level

    • Fort Pierce, FL,
    • Sep 7, 2016

    I too purchased Aurora anti aging & eye serum through a survey. Mentioning of Dr. Oz made it seem real to me. I thought the same as everyone else that for $ 4.95 I was getting a "Free Trial". Not that a phone call had to be made to cancel, but if I did choose to order the product in the future I would have an order form to complete or call to place order. I was going to use the product to try for a wedding I was going to, but I forgot to use it. Then I simply forgot about the product because I had gone to the store and picked up a jar of Noxzema, because this product has NEVER failed me.

    I get a charge from "Actifyeye" and I know right away who it was. Then there was another charge very close to the same amount for anti aging cream. Charge 1: $89.77. Charge 2: $89.92. Totaling up to an amount that I would NEVER spend on face creams.

    I asked them for a refund, I told them I never used the product and customer service didn't care and said it's a consumable product. I told her I never broke the seals. She didn't care. Basically they said they would cancel my account after I demanded that they get rid of my card because I did not authorize them to make these charges, only the $4.95 was allowed. They said they would offer me a discount, I didn't want the discount because I shouldn't have never been charged.

    I'm trying to resolve this with my bank's Loss Prevention department, please pray for me. And I promise to never deal with companies who I don't know anything about.

    Bottom Line: No, I would not recommend this to a friend

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  • 12 out 12 people found this review helpful

    Lousy Customer Service & Fraudulent Website Sales

    The online advertiser added a product (Vita C Care) to my request for the free trial product after I said NO to the offer of the additional product. Then jumped immediately to the final receipt page and the online session was ended. The product was received with absolutely no packing slip, nor a single piece of paper advising of how to contact the company. No disclosure regarding an additional charge after the initial free trial product was purchased; no phone number to call to cancel an ongoing membership, NADA, NOTHING! Then when I finally received my credit card billing with hundreds of dollars in charges on it, I finally had the phone number to call to contact the company, but to no avail.

    They only insisted that I did place the order for all the products, and checked a box acknowledging all the charges that would be coming on my credit card. Even after explaining to them that there were no 'terms and conditions' boxes that I checked, and that the session ended abruptly after I said NO to the offer of the Vita C Care, and the website jumped immediately to the order finalization page, they basically called me a liar and refused to refund my credit card account. Oh, and by the way, there was also no contact information on the e-mail confirmation they sent for the order I placed. I had actually tried to contact them by searching for them on the internet, but when I called the only phone number I could find for their product name, their operator said they had no order from me, and didn't have me in their database. These people really stink!

    Bottom Line: No, I would not recommend this to a friend

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  • 18 out 18 people found this review helpful

    Read reviews right after buying the eye cream

    • Sharpsburg, GA,
    • Aug 23, 2016

    I saw advertising for eye cream Dr. Oz reviewed so I decided to do trial offer. I gave all my credit card info. Right after I finished my order, my bank called me and said my credit card had been compromised and someone was attempting to use my card. I had to cancel my card and be issued a new one. I think the website I ordered the cream from did this to my card.

    Thank goodness my bank caught this before a charge went through. This made me suspicious of the product just ordered. I looked up Aurora Eye Cream and was led me to this site. All I can say is Thank God for this site.

    After reading reviews from others here saying this was a scam, I called the company within the 14 day period to cancel my order. I told the rep on phone that this company was a scam and to cancel my order. She still tried to talk me into continuing my order to be charged monthly &]and assured me this was a great product.

    I finally got her to give me a cancellation authorization number. First time I ever ordered anything like this and will be my last. So ladies take it from me after having my credit card info stolen and then getting a product that was no good, I learned a huge lesson. Always be sure to check the web before you buy anything.

    Bottom Line: No, I would not recommend this to a friend

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  • 29 out 30 people found this review helpful

    Get your money back

    • Santa Monica, CA,
    • Aug 10, 2016

    Unfortunately, this company is making a business out of sheer deception. Their 14-day call back policy to close your account is buried in fine print under the terms and conditions that you have to click to see on the website at the time you place your order. Neither the order confirmation nor the shipment confirmation make any mention of the 14-day cancellation policy.

    I placed an order for the $3.95 Aurora Cream Trial as well as the $4.95 Aurora Serum Trial and paid $1.99 for shipping (I believe). 6 weeks later I was charged $94.66 for the cream and $93.72 for the serum. I called the customer service number (800-719-9459) and demanded that I have my money refunded. I wouldn't take no for an answer and after about 10 attempts by the customer service agent to inform me there was nothing she could do except close my account, and after she talked with someone else a couple of times, she offered a 35% refund. I said no and she immediately offered 50%. When I said she was getting closer she said 75% and that was all she could do. I accepted that, which she confirmed would be $70.99 + $70.29 and would take place in 3 to 5 business days. Here's hoping that money shows up in my account.

    Bottom Line: No, I would not recommend this to a friend

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