About Aviqua

Aviqua claims to be an ultra-premium anti-wrinkle complex made from 100% organic blends that can help restore hydration, increase collagen and elastin production, boost skin immunity, and eliminate dulling debris.

As a result, Aviqua’s clinically proven proprietary formula will work naturally to brighten your skin’s appearance, restore radiant, firmer skin; eliminate under eye puffiness, and smooth stubborn lines and wrinkles. This way, your skin tone will improve, you’ll have a firmer underlying skin structure, and the reduced sagging will help you “achieve visibly younger looking skin.”

Did you learn about Aviqua through a pop-up advertisement, or through an ad on Facebook? Wherever you may have learned about it, you’re here because you want to know if it will really live up to the hype. And perhaps most importantly, if it’s worthy of your hard-earned money.

We’ll explore all of this here, starting with exactly where Aviqua claims to help.

What Makes Up Your Skin’s Structure?

While there are a wide variety of components that make up your skin, the two biggest are collagen and elastin. Collagen makes up about 30% of the protein in our body and provides a kind of “cellular glue” that gives connective tissue its strength. Elastin, another protein commonly found in connective tissue, gives skin elasticity, or the ability to snap back into place after being stretched.

In short, it might be best to think of collagen as an underlying framework, or foundation, for skin, while elastin can be thought of as a sort of rubber band.

In our youth, our body has all the collagen and elastin it needs, which—among many other things—is why our skin looks plump and wrinkle-free. As time ticks by, though, our body produces less and less collagen and elastin, leading to traditional signs of aging like wrinkles and sagging, lifeless skin.

So, why not just apply more collagen and elastin to your skin? In a nutshell, it’s because these molecules are too big to pass the skin barrier, so they just sit there until evaporating or being washed off at the end of the day. This is why most anti-aging products, whether from online-only manufacturers or the largest in the industry, basically just moisturize your skin.

Obviously, if you’re skin is especially dry, this moisturization can go a long way toward decreasing the appearance of wrinkles and other signs of aging. But it probably won’t provide any kind of “revolutionary” results for otherwise healthy skin.

What about the ingredients in Aviqua, though? Will they provide anything more than moisturization?

What Ingredients Does Aviqua Contain?

Despite all the website real estate dedicated to talking about Aviqua’s life-changing benefits, we’re not provided with any clinical proof to back up these claims, nor are we told about any of the ingredients the serum contains.

Actually, we are told that Aviqua delivers whole collagen molecules (versus the collagen fragments often found in the competition). However, as we discussed in the previous section, whether they’re partial or whole, collagen molecules are too big to pass the skin’s barrier, so they won’t be absorbed where they can do any good.

Can Aviqua Be Used for Dark Spots & Acne?

Again, without knowing what ingredients Aviqua contains, there’s no way to know if it’s effective for specific conditions, like dark spots and acne. With this said, keep in mind there is more than one kind of acne, not to mention hundreds of different causes, so you’ll definitely want to speak with your dermatologist.

On the other hand, there are only a few common causes of dark spots, which can be treated in several different ways, depending on your needs and preferences. For more, be sure to read How to Treat Dark Spots.

Where Can You Buy Aviqua?

The only way to purchase Aviqua is through the company’s 14-day trial, which is extremely common among these types of products (more about this in the next section). To start the trial, you’ll pay $4.98 to cover S&H and will be sent a full size, 30-day supply of the serum.

What the company conveniently fails to emphasize is that after 14 days have passed (from the order date, not the date you received your package), you’ll be billed $98.11. You’ll also continue receiving a new bottle of Aviqua every month through the company’s autoship program and billed $98.11 each time.

What If You Want to Return Aviqua?

According to Aviqua’s Terms, if you choose to cancel your trial, you’ll “have the option of either returning the remaining balance of unused product and pay no fee, or keep the remaining unused product and pay a $9.95 retention fee.”

Outside of the trial, Aviqua comes with a 30-day refund policy, although this only applies to your most recent shipment. Also, keep in mind that this is less S&H charges, as well as a $9.95 restocking fee.

In order to request a refund, cancel your trial, or stop your automatic shipments, you’ll need to call customer service at 888-853-7721 and obtain an RMA, which is required.

Aviqua vs. Other Online-Only Anti-Aging Creams

We’ve reviewed dozens of anti-aging creams sold only online like Aviqua, so we’re fairly versed in many of the tactics these companies use to get you to buy, as well as what many customers think of these products. Given this experience, we think there are a few different red flags for Aviqua that you should be aware of:

Aviqua’s Website Template

If you quickly glance at the website for other products like Nouvebelle, Erase/Repair HA, and Neuology SynAke (among many others) and compare them to Aviqua’s, you’ll immediately notice that they’re basically identical.

We wrote about this phenomenon in Avoid These Anti-Aging Websites Like the Plague, where we outlined why we think only a handful of companies are behind all these products. When one product accumulates too much negative customer feedback, the company takes down the site, changes the product name, puts up a new site in just a couple hours, and they’re back in business. They don’t even need to change the actual product—just the name!

What kind of negative feedback are these products receiving from customers?

Customer Feedback For Other Online-Only Serums

If you take just a few moments to read through customer reviews for these types of anti-aging products, you’ll learn that 1) they come with ultra-low reviews, usually 1.5 stars or less, and 2) customers almost always reference one or more of the following complaints:

  • Failure to work as advertised. Or, in some instances, moderate skin reactions that required a visit to the doctor.
  • High price. As we can clearly see with Aviqua, these products often come with ultra-high prices, which might not be warranted based on the previous complaint.
  • Poor customer service. Many times, customers complain that when they called customer service to cancel their trial or request a refund, customer servicer personnel were rude and often made the process difficult. A lot of customers claimed they were forced to cancel their credit card due to all the brick walls from customer service.

Granted, we’re willing to give Aviqua the benefit of the doubt, but we think this is something you should strongly consider before handing over your credit card number.

Is It Safe to Try Aviqua?

In the end, we’ll conclude our Aviqua review with much the same advice we provide on other online-only anti-aging products: Talk with your doctor first. Why?

Considering the fact that Aviqua comes from an unknown manufacturer, contains unknown ingredients, is priced extremely high, and uses the same website template/business model as several other less-than-stellar products, we think there are a lot of warning signs for the serum, and that your doctor might provide a much better bang for your buck.

Read Next: How Brands Trick You Into Buying High Priced Anti-Aging Products

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18 Customer Reviews for Aviqua

Average Customer Rating: 1.0
Rating Snapshot:
5 stars: 0 4 stars: 0 3 stars: 0 2 stars: 0 1 stars: 18
Bottom Line: 0% would recommend it to a friend
Showing 1-11 of 18
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  • 4 out 4 people found this review helpful

    Misleading

    • Roanoke, VA,
    • Mar 17, 2017

    This company is misleading and set up to steal from you. Their ad is deceptive, and their customer service department is aggravating. I'm reporting them to any agency that will listen.

    Bottom Line: No, I would not recommend this to a friend

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  • 14 out 14 people found this review helpful

    I want a refund! No stars.

    My face broke out with big cystic looking acne, and I only used it twice! It was a HUGE waste of money, even if it was only $4.98 shipping and handling, and $1.98 to "guarantee that it gets to the right address!" THEN I was changed $98.11 without knowing that I needed to cancel it within 14 days. I was told I cannot receive a refund for the $98.11.

    It was a hard lesson learned, and I will never order ANYTHING from THIS company ever again! It is not a "good deal." There is nothing "good" about this company AT ALL. Hope said she could not do anything to remedy this situation. Stay away from Aviqua skincare.

    Bottom Line: No, I would not recommend this to a friend

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  • 13 out 13 people found this review helpful

    Taken

    The first representative I spoke to told me to send back the unused portion to cancel, or I could opt to pay $9? I sent back the unused portion, was canceled, received a cancellation notice, and two days later was charged for a new auto ship.

    When I called to complain I was told all I could get back was 50% of what I had been charged. This is clearly a scam operation.

    Bottom Line: No, I would not recommend this to a friend

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  • 14 out 14 people found this review helpful

    Don't do it

    I ordered the "sample," and the next weekend the bank canceled our debit cards due to suspicious merchant activity. It's been quite an inconvenience to be without a card. This product isn't what it claims.

    I don't remember reading any fine print indicating that I would be charged a monthly fee. I would've left my order number, but I've already deleted it. I know it was tricky at checkout and I was charged for another product I had to cancel. I wish I didn't have to give it any stars.

    Bottom Line: No, I would not recommend this to a friend

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  • 15 out 16 people found this review helpful

    Aviqua and Intensive Eye Serum

    • Seattle, WA,
    • Feb 11, 2017

    First off, the only reason that I even thought this might NOT be a scam is because Lori Grenier from SharkTank endorsed this product.

    When I gave my information for the "free trial offer," I didn't see a problem with saying $4.98 for shipping and handling, which seemed reasonable. Then I get a pop-up for the Eye Serum and had no way to say "no thank you," and now I'm being charged for its shipping and handling as well for $4.99.

    I received the box, and lo and behold, BOTH products are in the SAME box, so I paid $10 for shipping and handling that really probably only cost $2.50.

    Okay moving on. I called within my 14-day "trial period" and told them that I wanted to cancel the subscription. The operator came back and said he could give me a 14-day extension on the trial period and 50% off of all the products. I said, "no thank you, please cancel."

    He wanted to charge me a "restocking fee" for sending it back, but it had to be unopened. How can you have a trial period and touch and feel the product without opening the packaging? Fine, he said, he could charge me $9.95 as a retention fee for each product so I can keep it without any further issues or charges. Ugh! I just want to cancel the subscription and send the product back. He said he can't do that and he'll have to charge me a restocking fee.

    All the while, he kept telling me I hadn't read the terms and conditions. Oh yeah, I did! It indicated in there that I could do just that. I informed him to charge me for the $9.95 for the two products and be done with it. I'll take this to my attorney and let them handle it. Nowhere does it tell you up front that this is a subscription service! It's not worth the headache and cost of $98.11 a month for this stuff.

    Bottom Line: No, I would not recommend this to a friend

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  • 11 out 12 people found this review helpful

    Bad scam

    • Auburn, CA,
    • Feb 10, 2017

    There is a sucker born every minute, and I hate that feeling. I don't think we are all stupid who have reviewed this product but just "ditto" to every other bad review.

    I'm not sure where all this "fine'"print was that I was supposed to read. But a 14-day free trial should mean I actually have the product for 14 days to try (even if it was the best product in the world), not 14 days from the date of the order. I should have recorded the customer service guy's reasoning for this because it was almost comical how he tried to explain it. I had earlier talked to someone else to cancel any further orders after I woke up to see that they had charged my credit card already.

    Hopefully, it's done (and lesson learned). I wish I'd done more due diligence, like read these review. I'm really afraid I'm going to have to cancel my credit card.

    Bottom Line: No, I would not recommend this to a friend

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  • 19 out 19 people found this review helpful

    Scam

    • Pennsylvania,
    • Feb 7, 2017

    I have to agree with the others that this is nothing but a scam.

    I got what I thought was a free trial for a $4.98 shipping fee, not realizing I would be charged $98.11 every month for another tiny container of this stuff. I called and got everything canceled, only to find out that just the day before I called, they billed me yet again for $98.11.

    It would be different if the stuff does what it claims. All it does is make my face red. It doesn't even moisturize, but rather makes my face feel really dry. After I got off the phone with these people, I cried for being such an idiot and falling for this scam.

    Do NOT bite! Learn from my unfortunate lesson. If the product was really that good, they wouldn't hide their pricing the way they do.

    Bottom Line: No, I would not recommend this to a friend

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  • 22 out 22 people found this review helpful

    If you value your time, run from this company

    Their small print says that if you don't call them after 14 days of receipt that they will charge you nearly $100 for the product that in the large print they say they are sending you a free trial of. So you think you get to try their product for just the cost of shipping and they do a major bait in switch.

    After calling them and screaming at them, I was able to get a $118.21 credit back to me of the $177.67 that they scammed from me and kept the product that I don't like. If I had sent it back for a refund, it would have been a smaller refund. I hate companies like this.

    Bottom Line: No, I would not recommend this to a friend

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  • 22 out 22 people found this review helpful

    Grrrrrr Aviqua

    • North Dakota,
    • Jan 21, 2017

    I paid the $4.95 for that little bottle, with hardly anything in it too. I didn't know about the 14-day trial period, and they took $98.11 out of my account!

    I called them, and this woman scolded me for not reading the fine print. I filed a dispute and lost. I called them again, and once again, I was scolded for not reading the terms. I said, "there wasn't even a note with the product with these terms in the box, exactly how was it supposed to know?"

    The product made my face break out in hives. It's awful. I told them this, but they don't care. Worst customer service ever and the product is nothing but garbage. Do not order, they'll just steal your money!

    Bottom Line: No, I would not recommend this to a friend

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  • 23 out 23 people found this review helpful

    Such a scam!

    • New Jersey,
    • Jan 20, 2017

    This is such a scam! They said it was a free trial, but then they charged me some kind of "safe shipping fee" TWICE, on top of the handling charge!

    The cream was absolutely useless. It was worse than any cream that I ever used. And they said since I didn't call them to cancel, they are charging me $98 for that trial bottle. When I called them, they said I didn't read the fine lines. And, they said that they charged me ONLY $98 for the trial bottle (which is the regular retail price), and that bottle was not even 0.33 oz. ONLY $98?! She made it sound like it was so damn cheap.

    That woman who answered the phone was still half asleep and didn't sound like she knew anything about the name Aviqua. Such a joke!

    So, I've been cheated, totally cheated! $98 plus the whatever "safe shipping fee" twice, plus the handling charge, OMG. And from Angelina Jolie? Now, she's so rich that she needs to cheat from us?

    PLEASE don't order this "free trial!" You will be totally ripped off like me.

    Bottom Line: No, I would not recommend this to a friend

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  • 17 out 17 people found this review helpful

    Its a Scam

    Purchased a free sample of this product because it said "just pay $5 for shipping," yea right! They charged my account three different times for a total of $20, then 20 days later charged my account $89, and two days after that charged $90.

    When I called and they tried to say that I signed up for a free trial and did not cancel, but they will give me a 35% discount. I said, "No, I'm not paying a dime." Then they offered a 50% to a 75% discount. I said, "What part of I'm not paying a dime don't you understand. I want to talk to your supervisor."

    Five minutes later the guy comes back to the phone and said, "Ma'am, he said you could get 35% off." I hung up!

    Bottom Line: No, I would not recommend this to a friend

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