About Beauty Box 5

If you enjoy the surprise of receiving new beauty-related products on a regular basis, Beauty Box 5 is a subscription-based service that will send 4-5 samples directly to your door each month. The company claims that these products span a wide variety of categories, including accessories, fragrances, makeup, and more.

But how much value for your hard-earned money does Beauty Box 5 really provide? Let’s unwrap the facts and find out.

Beauty Box 5 Details

Regardless of your age, personality, or ideal price point, Beauty Box 5 claims to regularly introduce you to new brands and products across a wide variety of categories, including accessories, makeup, hair, skin and, nail care, fragrances, and more. As such, the company claims to source these products from numerous third-party companies that specialize in everything from basic drugstore brands to luxury vegan.

After you subscribe to Beauty Box 5, they’ll send you a monthly box containing 4-5 samples and full-sized products. If you try out a product and want to purchase more, you can visit the Beauty Box 5 online shop to place your order.

Beauty Box 5 Pricing & Refund Policy

When joining Beauty Box 5, you’ll be presented with three different membership options:

  1. Monthly: $12
  2. Quarterly: $30 ($10 per month)
  3. Yearly: $99 ($8.25 per month)

Regardless of which membership option you choose, Beauty Box 5 claims that all boxes include the same items, and that the only difference between the plans is how much you’ll save. Keep in mind that if you sign up after the first of the month, you’ll be set to receive the following month’s box. Also, remember that your subscription will automatically renew upon expiration, so you’ll need to manually cancel it if you no longer wish to receive beauty boxes.

According to Beauty Box 5, all their boxes come with free shipping, and based on several customer reviews we read, it appears that most boxes contain $20-$30 worth of products.

What Do Other Consumers Have to Say About Beauty Box 5?

Beauty Box 5 is based out of Austin, TX, and despite the length of time they’ve been in business, they are not listed with the Better Business Bureau.

However, outside of the BBB there are numerous online customer reviews available, which appear to be equally mixed. Some of the most common complaints we encountered during our research cited hit-or-miss product selection, poor packaging/little attention to detail, and receiving very similar (or even identical) products within a close period of time. Also, another big complaint is that while Beauty Box 5 does have a “review for points system,” they do not have a rewards program. This means that instead of receiving a discount through the manufacturer for having already tried the product, you’ll have to pay full price directly through BB5.

What’s the Bottom Line About Beauty Box 5?

With all this information in mind, what’s the bottom line: is Beauty Box 5 worth your hard-earned money?

While Beauty Box 5 is definitely priced at the lower end of beauty box services, the biggest downfall is that your boxes cannot be customized in any way. Unlike other companies such as BirchBox, this means that everyone receives the same products each month, regardless of skin type/tone, allergies, or personal preference. And these two services are priced almost the same to boot.

Also, keep in mind that the most common customer complaints we encountered during our research cited hit-or-miss product selection, poor packaging/little attention to detail, and receiving very similar (or even identical) products within a close period of time. As such, it may be the case that you might get more value for your money by going through another company. However, you can cancel your Beauty Box 5 membership at any time, so it may be worth your while to give it a try.

What’s your experience with Beauty Box 5? Do you feel like you received good value for your money? Tell the world about it by writing a review!

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2 Customer Reviews for Beauty Box 5

Average Customer Rating: 1.0
Rating Snapshot:
5 stars: 0 4 stars: 0 3 stars: 0 2 stars: 0 1 stars: 2
Bottom Line: 0% would recommend it to a friend
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  • 6 out 6 people found this review helpful

    Terrible

    I subscribe to about 15-20 boxes. This is my least favorite. The products were in terrible condition. I could see removed price stickers. One product had old nail polish on it. This stuff looks like someone dug it out of an old purse.

    Bottom Line: No, I would not recommend this to a friend

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  • 11 out 11 people found this review helpful

    Worst experience ever!

    • DeQuincy, LA,
    • Jan 16, 2015

    I signed up using a code for a free box. I figured it was only $12.00 and worth a try. First box arrived after a couple weeks with very low quality products. Two weeks later I still hadn't received the free box so I posted on their Facebook page and was informed it would ship soon. It finally arrived and had even lower quality products. I decided I wanted to cancel. Tried to sign into my account, my email address wasn't recognized as having an account, yet I receive emails weekly from them. Tried to call customer service several times, nothing but voicemail. Tried to email once, no response. In December they charged my card and never sent a box. Again website won't allow me to sign in, no response to calls or emails. I posted on the Facebook page and got a response with the customer service number. Called five times and left messages. Never did they return one call.

    Now January again charge my card and immediately I post on their Facebook page threatening to contact the BBB, which I did. Finally after a few days get a response telling me to contact Hannah through email. I demanded a refund and to have my card number removed from the system. She sent me back an email stating I had not properly canceled my account, you have to contact customer service over the phone or through email, which I tried to do several times with no response. If you look at all the post on their Facebook page you discover that there are several people who have issue with them. Their products or of poor quality and their customer service is seriously lacking and rude when you do get a response. This company is cheating people in my opinion.

    Bottom Line: No, I would not recommend this to a friend

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