About Bella Dior

Are you frustrated with your skin’s appearance, but don’t want to invest in costly surgeries? Bella Dior claims that their anti-aging skincare could be your newest secret weapon.

Combining ingredients previously only available to dermatologists, this claimed super-concentrated serum promises to reduce fine lines and restore your confidence—all while being gentle enough for regular use on delicate, aging skin.

Can Bella Dior help you turn back time more effectively than a doctor? Let’s take a look at the products, claims, ingredients, and customer reviews:

What’s Bella Dior Good For?

“Look younger instantly”—that message is at the heart of Bella Dior’s promise to their customers. The anti-aging product claims to remove wrinkles in as little as three minutes by delivering:

  • A concentrated serum of high-quality, lab-tested ingredients that tighten aging skin
  • Maximum hydration, resulting in fewer dry patches, faster healing time, and a youthful glow
  • Advanced rejuvenation, including improved elasticity, minimized pores, and decreased age spots

Beyond offering a breakthrough formula, Bella Dior claims to care genuinely about improving your skin’s appearance, with the aim of helping you to feel beautiful inside and out.

Who’s Behind Bella Dior?

Dr. Paula Sutherland—that’s who cheerily explains the benefits of Bella Dior to visitors of the product’s official website. Introduced as an aesthetician and skincare specialist, Dr. Paula Sutherland claims to have over 15 years of experience in the skincare industry.

A medical degree (as insinuated by the honorific “Dr.”) and fifteen years of experience would certainly qualify Sutherland as an expert worthy of consumers’ trust. Unfortunately, a Google search performed at the time of our writing returned no information on Paula Sutherland—including any credentials matching that name.

Which leads us to ask: who’s really behind Bella Dior?

Our next best guess is the team of dedicated skincare professionals that Bella Dior’s website claims crafted their breakthrough formula. While these skin care professionals remain unnamed, we are given a list of three designer ingredients that could lead us to a source.

What Are Bella Dior’s Active Ingredients?

Lipogard, Pentavitin, and Trylagen PCB are listed as the three patented ingredients that are claimed to give Bella Dior its effective kick. Two of the designer compounds are manufactured by a company called Centerchem, while the third is made by Lotioncrafter:

  • Lipoguard is a patented designer compound manufactured by Centerchem. It’s described as an “oil-soluble free radical scavenger that prevents lipid peroxidation.” Free radicals cause cellular damage, which can result in early aging, though only in the recommended concentration of between one and three percent.
  • Pentavin is another patented compound by Centerchem. Described as a unique binding mechanism, Centerchem claims that Pentavin ensures instant hydration that lasts for 72 hours, resulting in strong improvements in the skin’s comfort and appearance.
  • Trylagen PCB is manufactured by Lotioncrafter. This blend of active peptides is claimed to boost collagen production, as well as strengthen and protect existing collagen bundles. Lotioncrafter states that the benefits of Trylagen PCB have been demonstrated in vivo (meaning on a living organism) and that the compound has been proven to significantly reduce the depth of wrinkles around the eyes.

Both Centerchem and Lotioncrafter are international suppliers of specialized, high-performance ingredients that enable cosmetic chemists to formulate unique products using their patented compounds. Note that all three of the listed ingredients have suggested concentration levels to ensure they perform as intended.

While Bella Dior does list their other ingredients (which we’ll discuss shortly), the brand does not disclose what concentration of each of the above active ingredients is included in their formula—leaving consumers to wonder whether or not there’s enough to be effective.

Additional Information About Bella Dior

On the product’s official website, a full list of the product’s ingredients shows that the formula is both water-based and includes alcohol. Customers with sensitive skin should note that, despite Bella Dior’s claims of lasting hydration, the inclusion of alcohol means that the formula might prove drying.

Next, despite the claims made by Lotioncrafter, Centerchem, and Bella Dior regarding the efficacy of their formulas, consumers should know that their statements and implications have not been evaluated by the Food and Drug Administration (FDA).

Related: How Brands Trick You Into Buying High Priced Anti-Aging Products

That’s the norm for cosmetics, which are regulated as Generally Regarded As Safe (GRAS). This is the essential difference between what’s considered a cosmetic and a drug—drugs, or medications, are evaluated before they even hit the market.

It’s important for you, a consumer, to understand is that cosmetics are regulated under GRAS because they are recognized as not making significant permanent changes to your skin.

What should you take away from that information? It boils down to this: If a product is available without a prescription, it simply can’t be strong enough to wipe away your wrinkles to the degree of a prescription drug or in-office procedure, such as a facelift, or the FDA would apply stricter regulations.

This isn’t to say that Bella Dior doesn’t work, but it’s important for consumers to recognize marketing language that denotes the difference between suggestions, such as help” and “improve,” and concrete promises of wiping away wrinkles in an instant.

How Much Does Bella Dior Cost?

Here’s where things get tricky: Bella Dior is only available through a free trial offer. The cost is $6.95 upfront, and customers are given 14 days to test the product before deciding if it’s a good fit before charges for the full price kick in.

Related: Think That Free Trial is a Good Idea? Why You Might Be Gambling with Your Money

Note that this is 14 days from the time Bella Dior ships, not when you receive your package.

After your 14 days have passed, you’ll be charged $95.13 for your order of Bella Dior. Meaning that, depending on shipping times, you might only have a day or two to test Bella Dior before deciding it’s not right for you. (More on this shortly.)

Also, note that Bella Dior isn’t a one-time purchase. Instead, ordering once automatically enrolls customers in an autoship program, which means that your credit card will be charged $95.13 every 30 days until you call to cancel.

While the website states that you’re allowed to call and cancel at any time, customers who didn’t read the fine print might find that they’re already out one or two payments before calling customer service, leading to charges that exceed their expectations.

Due to our experience writing about anti-aging scams, we generally advise against signing up for free trials or autoship programs—consumers can find that customer service is difficult to reach, unauthorized charges continue to appear, and you may have difficulty obtaining a refund.

To give Bella Dior a fair shot of improving this impression, we contacted their customer service at the given phone number, 866-251-4985. And guess what?

Instead of navigating our way through endless call trees and hold times, an exceedingly friendly and helpful customer service representative named Alex answered the phone within 30 seconds of dialing.

Alex put some of our fears regarding shipping times at ease, stating that, should a customer not receive their order of Bella Dior with ample time for testing, they do provide extensions on a case-by-case basis. He also noted that, should you not be satisfied with the product, customers are given 30 days to call for a refund—and that canceling your membership is as simple as giving them a call.

Bottom Line On Bella Dior

Given Bella Dior’s inclusion of three patented active ingredients, at least one of which that has been subjected to clinical trials, it’s our opinion that use of this product might result in the decrease of wrinkles and fine lines. However, whether or not it works as claimed depends on the concentration of their active ingredients—which remain undisclosed.

It’s important for potential shoppers to remember that, because Bella Dior is regulated as a cosmetic, it’s unlikely that the formula will equal the results of the costly surgeries to which it’s compared.

Additionally, customers who purchase Bella Dior without reading the fine print might find themselves surprised by the high charge on their credit cards—which, remember, will recur every 30 days.

However, if you’re aware of the limitations of a cosmetic formula and the potential charges, there is an upside: In our experience, Bella Dior does deliver on their claims of attentive customer service. Meaning that, while Bella Dior might not erase all of your wrinkles, you certainly won’t be forced to grow old waiting for someone to help you with your order.


More on Anti-Aging & Skincare:

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20 Customer Reviews for Bella Dior

Average Customer Rating: 1.0
Rating Snapshot:
5 stars: 0 4 stars: 0 3 stars: 0 2 stars: 0 1 stars: 20
Bottom Line: 0% would recommend it to a friend
Showing 1-11 of 20
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  • 8 out 8 people found this review helpful

    Bella Dior Skin - do not order

    • Houston, Texas,
    • Apr 26, 2017

    DO NOT order this product!

    They claim it is a trial off and use Lori from Shark Tank as an advertisement, but nowhere does it say that you will be charged $93.00 for this trial offer after stating it is FREE and that you only have to pay shipping. When I saw the charge go through my bank for $89.13, I called and spoke with a man named Mark Phillips, who told me he was the manager and CEO of this company, and he was a very rude and arrogant person who instead of helping resolve this issue, belittled me instead.

    I will now be reporting them to the Better Business Bureau for being scammers. Again, DO NOT order this product from this worthless company!

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 4 people found this review helpful

    Not even near what they claim

    They will give you all kinds of excuses not to cancel it. I emailed them to cancel it, and they gave me a reply to give them a call because of consumer privacy BS. So I call them, and nobody will answer. After one week of calling them, I got an answer. And the guy was rude. He said I will get a confirmation email. It never came after two weeks of waiting. I finally canceled the card they are using. Hopefully, that takes care of it. I would rate them zero stars.

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 3 people found this review helpful

    Bella Dior mistake

    I mistakenly ordered a trial of Bella Dior skin and wrinkle cream from Belladiorskin.com. They sent me Luxe Dior as well. Wife only had three or four days to try the products before I was hit with two charges on my debit card. Just 14 days after ordering the trial for $13.90, my debit card was charged for $95.13 and $89.13.

    I called the company and found out it's a membership and that the trial size bottles received were being charged for at full price plus trial costs of $13.90 to cover shipping and handling. I canceled their so-called membership, but they refused to credit the large debits to my account.

    Even if my wife loved the product, she said it is too expensive for the tiny bottles and not enough time to see if it works. I called my credit card services to cancel that debit card.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 1 people found this review helpful

    You will be charged, and after six month I have not received my refund

    This is a scam. Since September of 2016, I have been promised a refund to my credit card of two charges. I have called several times. The customer service agent Randall is rude!

    Do not get involved with these people.

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 2 people found this review helpful

    Poor product and Customer Service

    • Tallahassee, FL ,
    • Mar 27, 2017

    I received the free sample (plus shipping charges) in January. A second order was charged to my account and mailed to me. I returned it immediately and was assured of receiving a refund. Now two months and six phone calls later, I am still requesting the refund. I will never order from this company again. Giving them one star because I can't submit this with no stars.

    Bottom Line: No, I would not recommend this to a friend

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  • 9 out 9 people found this review helpful

    It's a scam!

    • San Francisco, CA,
    • Feb 24, 2017

    I never had a chance to try the "free trial." When I ordered, I had agreed to a free trial! When I was concerned about a possible auto ship at the end of the ordering process, I called and was told that it was canceled and not to worry and just enjoy my free sample. Later, I received the "free 14-day trial," but was surprised to receive and be charge $95.13 AND $89.13. I was out of town when they arrived so I stuck it in the drawer to try later, and it was when I received ANOTHER order for the same product that I opened the first box and was surprised to receive and be charged for TWO skincare products and get another set of charges (two products that I never ordered, $95.13 AND $89.13!). So that is almost $400 in products I never ordered!

    I called them, and Randy was yelling at me, told me it was too late to cancel, and all the charges were what I had agreed to in the small print. He told me to call back later when I wasn't so upset and hung up! When I called back, David said they would credit my card back as soon as they receive my return (only for the second shipment since it is within the 30 days!). I have sent them back today. I still have two unopened products that I have no interest in trying now, and my card still has been charged close to $400.

    HELP!

    This is a scam. The sad part is if it is possibly a good product, the way they treat people isn't worth it! I guess it must not be good or they wouldn't do business this way.

    Bottom Line: No, I would not recommend this to a friend

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  • 7 out 8 people found this review helpful

    Beware

    • Georgia,
    • Feb 23, 2017

    I ordered the free trial after searching for a catch and not finding one. When it arrived, I did not use it immediately as I was finishing up my current product. Two weeks later they took close to $200 out of my account. I called immediately and was told that it was in the small print. I sent the product back unopened and was told I would get my money back in seven business days.

    It's been 13 days, and I'm still waiting. I have called every day just to get excuses and was told that it should be in the next day. Now I have spent two days waiting for the bank to call me. Customer service is no help, and they are now just being rude.

    Bottom Line: No, I would not recommend this to a friend

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  • 8 out 8 people found this review helpful

    Scam! Do not buy

    • New Jersey,
    • Feb 17, 2017

    This is a total scam!

    How was I so stupid to try this without doing my homework and researching this? Except for what I thought was $7, I didn't think I had anything to lose. Boy, was I wrong!

    The product did absolutely nothing to my skin. Sometimes I do not notice a reduction in wrinkles or lines, but a product at least has a nice scent or makes my skin feel nice, but not this product. There is absolutely no difference in my skin. I was SHOCKED to receive a second tiny bottle and see that I was charged $100!

    I immediately called the company, left messages that were not returned and had to keep calling, sitting through pre-recorded messages each time, waiting to see if someone would finally pick up. If I wanted to return it, I would have to pay a $20 "restocking" fee!

    I hope this company goes out of business immediately; they should go to jail. I do not understand how a scam like this can be legal at all.

    Bottom Line: No, I would not recommend this to a friend

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  • 6 out 6 people found this review helpful

    Scam, do not buy

    I bought the trial samples. I called the next day to cancel any recurring charges, and David said I would not be charged again. Well, I have been charged three times. My credit card company has blocked them and disputed the charges, and they use different banks to charge you from. I am so frustrated and I regret ordering this.

    Do NOT order the samples! The creams do not work as advertised and getting them to stop charging $60 and $90 is a pain in the butt.

    Bottom Line: No, I would not recommend this to a friend

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  • 5 out 5 people found this review helpful

    Complete scam!

    What the other reviewers said about this so-called company being a total scam is absolutely correct. My husband ordered this because they said Kelly Ripa used it. I guarantee you that she has never even heard of them! The "free" samples never came, but a full-size product did, for which we were charged $90.

    After calling the company, we were told we could get a refund if it was returned within two weeks to the address they provided. Well, there is no such address, as it was sent back to UPS and I had to go pick it up. We had to cancel the credit card to avoid any more charges. Do not purchase!

    Bottom Line: No, I would not recommend this to a friend

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  • 10 out 10 people found this review helpful

    Scam

    I discovered that I was supposed to cancel a subscription to this "free trial" when I found two charges of $95 on my credit card. There were no email warnings or obvious announcement that I was signing up for anything except a small trial bottle. The product is gentle but not a miracle worker.

    Bottom Line: No, I would not recommend this to a friend

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