About Bella Dior

Are you frustrated with your skin’s appearance, but don’t want to invest in costly surgeries? Bella Dior claims that their anti-aging skincare could be your newest secret weapon.

Combining ingredients previously only available to dermatologists, this claimed super-concentrated serum promises to reduce fine lines and restore your confidence—all while being gentle enough for regular use on delicate, aging skin.

Can Bella Dior help you turn back time more effectively than a doctor? Let’s take a look at the products, claims, ingredients, and customer reviews:

What’s Bella Dior Good For?

“Look younger instantly”—that message is at the heart of Bella Dior’s promise to their customers. The anti-aging product claims to remove wrinkles in as little as three minutes by delivering:

  • A concentrated serum of high-quality, lab-tested ingredients that tighten aging skin
  • Maximum hydration, resulting in fewer dry patches, faster healing time, and a youthful glow
  • Advanced rejuvenation, including improved elasticity, minimized pores, and decreased age spots

Beyond offering a breakthrough formula, Bella Dior claims to care genuinely about improving your skin’s appearance, with the aim of helping you to feel beautiful inside and out.

Who’s Behind Bella Dior?

Dr. Paula Sutherland—that’s who cheerily explains the benefits of Bella Dior to visitors of the product’s official website. Introduced as an aesthetician and skincare specialist, Dr. Paula Sutherland claims to have over 15 years of experience in the skincare industry.

A medical degree (as insinuated by the honorific “Dr.”) and fifteen years of experience would certainly qualify Sutherland as an expert worthy of consumers’ trust. Unfortunately, a Google search performed at the time of our writing returned no information on Paula Sutherland—including any credentials matching that name.

Which leads us to ask: who’s really behind Bella Dior?

Our next best guess is the team of dedicated skincare professionals that Bella Dior’s website claims crafted their breakthrough formula. While these skin care professionals remain unnamed, we are given a list of three designer ingredients that could lead us to a source.

What Are Bella Dior’s Active Ingredients?

Lipogard, Pentavitin, and Trylagen PCB are listed as the three patented ingredients that are claimed to give Bella Dior its effective kick. Two of the designer compounds are manufactured by a company called Centerchem, while the third is made by Lotioncrafter:

  • Lipoguard is a patented designer compound manufactured by Centerchem. It’s described as an “oil-soluble free radical scavenger that prevents lipid peroxidation.” Free radicals cause cellular damage, which can result in early aging, though only in the recommended concentration of between one and three percent.
  • Pentavin is another patented compound by Centerchem. Described as a unique binding mechanism, Centerchem claims that Pentavin ensures instant hydration that lasts for 72 hours, resulting in strong improvements in the skin’s comfort and appearance.
  • Trylagen PCB is manufactured by Lotioncrafter. This blend of active peptides is claimed to boost collagen production, as well as strengthen and protect existing collagen bundles. Lotioncrafter states that the benefits of Trylagen PCB have been demonstrated in vivo (meaning on a living organism) and that the compound has been proven to significantly reduce the depth of wrinkles around the eyes.

Both Centerchem and Lotioncrafter are international suppliers of specialized, high-performance ingredients that enable cosmetic chemists to formulate unique products using their patented compounds. Note that all three of the listed ingredients have suggested concentration levels to ensure they perform as intended.

While Bella Dior does list their other ingredients (which we’ll discuss shortly), the brand does not disclose what concentration of each of the above active ingredients is included in their formula—leaving consumers to wonder whether or not there’s enough to be effective.

Additional Information About Bella Dior

On the product’s official website, a full list of the product’s ingredients shows that the formula is both water-based and includes alcohol. Customers with sensitive skin should note that, despite Bella Dior’s claims of lasting hydration, the inclusion of alcohol means that the formula might prove drying.

Next, despite the claims made by Lotioncrafter, Centerchem, and Bella Dior regarding the efficacy of their formulas, consumers should know that their statements and implications have not been evaluated by the Food and Drug Administration (FDA).

Related: How Brands Trick You Into Buying High Priced Anti-Aging Products

That’s the norm for cosmetics, which are regulated as Generally Regarded As Safe (GRAS). This is the essential difference between what’s considered a cosmetic and a drug—drugs, or medications, are evaluated before they even hit the market.

It’s important for you, a consumer, to understand is that cosmetics are regulated under GRAS because they are recognized as not making significant permanent changes to your skin.

What should you take away from that information? It boils down to this: If a product is available without a prescription, it simply can’t be strong enough to wipe away your wrinkles to the degree of a prescription drug or in-office procedure, such as a facelift, or the FDA would apply stricter regulations.

This isn’t to say that Bella Dior doesn’t work, but it’s important for consumers to recognize marketing language that denotes the difference between suggestions, such as help” and “improve,” and concrete promises of wiping away wrinkles in an instant.

How Much Does Bella Dior Cost?

Here’s where things get tricky: Bella Dior is only available through a free trial offer. The cost is $6.95 upfront, and customers are given 14 days to test the product before deciding if it’s a good fit before charges for the full price kick in.

Related: Think That Free Trial is a Good Idea? Why You Might Be Gambling with Your Money

Note that this is 14 days from the time Bella Dior ships, not when you receive your package.

After your 14 days have passed, you’ll be charged $95.13 for your order of Bella Dior. Meaning that, depending on shipping times, you might only have a day or two to test Bella Dior before deciding it’s not right for you. (More on this shortly.)

Also, note that Bella Dior isn’t a one-time purchase. Instead, ordering once automatically enrolls customers in an autoship program, which means that your credit card will be charged $95.13 every 30 days until you call to cancel.

While the website states that you’re allowed to call and cancel at any time, customers who didn’t read the fine print might find that they’re already out one or two payments before calling customer service, leading to charges that exceed their expectations.

Due to our experience writing about anti-aging scams, we generally advise against signing up for free trials or autoship programs—consumers can find that customer service is difficult to reach, unauthorized charges continue to appear, and you may have difficulty obtaining a refund.

To give Bella Dior a fair shot of improving this impression, we contacted their customer service at the given phone number, 866-251-4985. And guess what?

Instead of navigating our way through endless call trees and hold times, an exceedingly friendly and helpful customer service representative named Alex answered the phone within 30 seconds of dialing.

Alex put some of our fears regarding shipping times at ease, stating that, should a customer not receive their order of Bella Dior with ample time for testing, they do provide extensions on a case-by-case basis. He also noted that, should you not be satisfied with the product, customers are given 30 days to call for a refund—and that canceling your membership is as simple as giving them a call.

Bottom Line On Bella Dior

Given Bella Dior’s inclusion of three patented active ingredients, at least one of which that has been subjected to clinical trials, it’s our opinion that use of this product might result in the decrease of wrinkles and fine lines. However, whether or not it works as claimed depends on the concentration of their active ingredients—which remain undisclosed.

It’s important for potential shoppers to remember that, because Bella Dior is regulated as a cosmetic, it’s unlikely that the formula will equal the results of the costly surgeries to which it’s compared.

Additionally, customers who purchase Bella Dior without reading the fine print might find themselves surprised by the high charge on their credit cards—which, remember, will recur every 30 days.

However, if you’re aware of the limitations of a cosmetic formula and the potential charges, there is an upside: In our experience, Bella Dior does deliver on their claims of attentive customer service. Meaning that, while Bella Dior might not erase all of your wrinkles, you certainly won’t be forced to grow old waiting for someone to help you with your order.


More on Anti-Aging & Skincare:

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16 Customer Reviews for Bella Dior

Average Customer Rating: 1.0
Rating Snapshot:
5 stars: 0 4 stars: 0 3 stars: 0 2 stars: 0 1 stars: 16
Bottom Line: 0% would recommend it to a friend
Showing 1-11 of 16
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  • Poor product and Customer Service

    • Tallahassee, FL ,
    • Mar 27, 2017

    I received the free sample (plus shipping charges) in January. A second order was charged to my account and mailed to me. I returned it immediately and was assured of receiving a refund. Now two months and six phone calls later, I am still requesting the refund. I will never order from this company again. Giving them one star because I can't submit this with no stars.

    Bottom Line: No, I would not recommend this to a friend

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  • 6 out 6 people found this review helpful

    It's a scam!

    • San Francisco, CA,
    • Feb 24, 2017

    I never had a chance to try the "free trial." When I ordered, I had agreed to a free trial! When I was concerned about a possible auto ship at the end of the ordering process, I called and was told that it was canceled and not to worry and just enjoy my free sample. Later, I received the "free 14-day trial," but was surprised to receive and be charge $95.13 AND $89.13. I was out of town when they arrived so I stuck it in the drawer to try later, and it was when I received ANOTHER order for the same product that I opened the first box and was surprised to receive and be charged for TWO skincare products and get another set of charges (two products that I never ordered, $95.13 AND $89.13!). So that is almost $400 in products I never ordered!

    I called them, and Randy was yelling at me, told me it was too late to cancel, and all the charges were what I had agreed to in the small print. He told me to call back later when I wasn't so upset and hung up! When I called back, David said they would credit my card back as soon as they receive my return (only for the second shipment since it is within the 30 days!). I have sent them back today. I still have two unopened products that I have no interest in trying now, and my card still has been charged close to $400.

    HELP!

    This is a scam. The sad part is if it is possibly a good product, the way they treat people isn't worth it! I guess it must not be good or they wouldn't do business this way.

    Bottom Line: No, I would not recommend this to a friend

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  • 5 out 6 people found this review helpful

    Beware

    • Georgia,
    • Feb 23, 2017

    I ordered the free trial after searching for a catch and not finding one. When it arrived, I did not use it immediately as I was finishing up my current product. Two weeks later they took close to $200 out of my account. I called immediately and was told that it was in the small print. I sent the product back unopened and was told I would get my money back in seven business days.

    It's been 13 days, and I'm still waiting. I have called every day just to get excuses and was told that it should be in the next day. Now I have spent two days waiting for the bank to call me. Customer service is no help, and they are now just being rude.

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 4 people found this review helpful

    Scam! Do not buy

    • New Jersey,
    • Feb 17, 2017

    This is a total scam!

    How was I so stupid to try this without doing my homework and researching this? Except for what I thought was $7, I didn't think I had anything to lose. Boy, was I wrong!

    The product did absolutely nothing to my skin. Sometimes I do not notice a reduction in wrinkles or lines, but a product at least has a nice scent or makes my skin feel nice, but not this product. There is absolutely no difference in my skin. I was SHOCKED to receive a second tiny bottle and see that I was charged $100!

    I immediately called the company, left messages that were not returned and had to keep calling, sitting through pre-recorded messages each time, waiting to see if someone would finally pick up. If I wanted to return it, I would have to pay a $20 "restocking" fee!

    I hope this company goes out of business immediately; they should go to jail. I do not understand how a scam like this can be legal at all.

    Bottom Line: No, I would not recommend this to a friend

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  • 5 out 5 people found this review helpful

    Scam, do not buy

    I bought the trial samples. I called the next day to cancel any recurring charges, and David said I would not be charged again. Well, I have been charged three times. My credit card company has blocked them and disputed the charges, and they use different banks to charge you from. I am so frustrated and I regret ordering this.

    Do NOT order the samples! The creams do not work as advertised and getting them to stop charging $60 and $90 is a pain in the butt.

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 4 people found this review helpful

    Complete scam!

    What the other reviewers said about this so-called company being a total scam is absolutely correct. My husband ordered this because they said Kelly Ripa used it. I guarantee you that she has never even heard of them! The "free" samples never came, but a full-size product did, for which we were charged $90.

    After calling the company, we were told we could get a refund if it was returned within two weeks to the address they provided. Well, there is no such address, as it was sent back to UPS and I had to go pick it up. We had to cancel the credit card to avoid any more charges. Do not purchase!

    Bottom Line: No, I would not recommend this to a friend

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  • 9 out 9 people found this review helpful

    Scam

    I discovered that I was supposed to cancel a subscription to this "free trial" when I found two charges of $95 on my credit card. There were no email warnings or obvious announcement that I was signing up for anything except a small trial bottle. The product is gentle but not a miracle worker.

    Bottom Line: No, I would not recommend this to a friend

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  • 9 out 10 people found this review helpful

    Money scam, they will drain your bank account

    • Palo Alto, CA,
    • Jan 6, 2017

    The rating for Bella Dior should be a zero, no Stars. This is one of the most hidden scams I've ever seen, and I've seen a lot.

    The hype on the internet says that for $6 I would get a free trial to see if I liked the product. Instead of $6, it switched to $7, and I don't know how, but when I hit the Check Out button, it was now $14.

    I just received the product, which was way after when they indicated in larger print that I would. There were no specific instructions, just fine print on the box. It said nothing about bags, which is why I bought it.

    So I looked on the internet and found this site. It said that in fine print it stated that it's not a free trail, it's a subscription and you get the first bottle for $6. It states that they will automatically KEEP FOREVER charging your bank card until you call them to stop.

    So I called the company and asked them to stop the monthly card payment of what I think is around $90 (can't see what the article says while writing the review.) The so-called manager at Bella Dior said that the price I paid was just for the shipping. That was a lie too. I used USPS and this was sent in a very small box. No WAY did it cost that much. He went on to say that I had to return the box at once without trying the product and that if I did (if it got back before the end of the month), I wouldn't be billed again.

    We'll see, I bet they will scam me out of more money, this time $90, or will it be more? I only wanted to try the LuxeDior for the bags, but they sent me an additional product that I didn't want, called Anti-Wrinkle Cream. Will that be yet another $90 or whatever? I have not used a single drop, nothing, but I did take off the little plastic wrap. Will they now claim that I used it?

    Bottom line is this. I will now be paying $14 for a product I never tried, I will be driving to the Post Office and shipping it back, and will need to get proof of delivery for the Post Office, meaning "Certified Mail", and that WILL cost a lot more. So at the least I'm out $14, plus shipping back, plus Certified Mail and maybe somewhere between $60 to $90 per bottle (or both) potentially every month, plus an hour on the phone with the company and writing this letter in combination, and now having to file a potential fraud complaint or at least a BBB report.

    If you see this, please pass it on to other potential victims. There is no price on the receipt and it says 14-day trial. What does "trial" mean to you? The team at Highya may call me to get even more details. People need to know the truth about the fine print and false advertising.

    Bottom Line: No, I would not recommend this to a friend

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  • 8 out 8 people found this review helpful

    This is a scam!

    • Chicago, IL,
    • Dec 19, 2016

    I bought two products from Bella Dior (866-251-4950 2203 N. Lois Ave Suite 814. Tampa, FL 33607) for a 14-day free trial, and called in to cancel two days after the trial ended, once I had seen the charge on my credit card (which I didn't know I was going to get, they never said in their ad what the full product subscription amount was, or that it was a monthly subscription). When I called, they said they would cancel my order, and once I received the full products in the mail (the subscription products), I should return to sender, and my money would be reimbursed. Well, two weeks went by and I had received nothing. So I called again, and this time "the manager" told me that I needed to return the 14-day free trial samples, that those were full-size products, and that was what I was being charged for. Until I returned them, I would not be reimbursed. And of course all S&H paid and needed to be paid now would not be reimbursed. I told him this was a scam. The guy yelled back to me that it was all explained on their website, which it was not. What a mess! I really wish I had researched it more before purchasing it. It is a total scam! I am over $200 out at this point.

    Bottom Line: No, I would not recommend this to a friend

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  • 8 out 8 people found this review helpful

    Don't waste your money

    This is completely false. I was suckered into the "free trial." I was told if I didn't like it call by the 16th of November. I called on the 11th to cancel, they still charged my account $88.00 more than I was told. I would have paid if I liked it, but I shouldn't have been charged at all since I canceled it.

    It does not work at all. Customer service is rude and they rip you off. Don't waste time or money.

    Bottom Line: No, I would not recommend this to a friend

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  • 6 out 6 people found this review helpful

    Terrible

    I ordered Bella Dior thinking I had a free 14-day trial without even looking at terms and conditions. I was just so excited it said that if I use the wrinkle eraser, I will look 20 years younger. Who wouldn't be sold to that right?

    Well I'm not about to pay $100 each month to try to look 10 years younger, that's $1200 a year. Well, what kind of surgery that's guaranteed can I get each year for that?

    I don't know, it just seems like a scam if you just can't purchase at your own will. I don't have a problem paying $100 for a great product at my own will AND when I need it.

    Then to top it all off customer service sucked when I was aware and wanted to return it.

    Bottom Line: No, I would not recommend this to a friend

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