About Casper Mattress

As a company, Casper Mattress revolutionized how many of us buy our sleeping surfaces—as well as how much we pay for them—and are largely responsible for creating a space where dozens of online-only mattress manufacturers currently flourish.

But does that mean they’re your best option? Can you expect to sleep better on a Casper Mattress? What are some of the pros and cons?

In this article, we’ll talk about who Casper is, what they offer, what their customers are saying about them, and what we learned during our research—all aimed at helping you make an empowered buying decision.

Quick Facts About Casper Mattress

Founded in 2014 by Philip Krim, Casper manufactures a single medium-firm, four-layer memory foam mattress and sells direct to consumers, cutting out the middlemen and passing along the savings.

This way, the company can offer a premium USA-made mattress for a third of the price of the competition.

When developing their mattress, Casper spent months testing thousands of materials and constructing ‘beta beds’ for real-world sleepers. Ultimately, they converged on a hybridized blend of two proprietary materials across four individual layers:

  • Base Layer: 5" of 1.8 lb/ft polyurethane foam that strengthens the comfort layers above and adds long-lasting durability.
  • Second Layer: 1.5" of 2.5 lb/ft proprietary transition foam that provides support, comfort, and consistent weight distribution.
  • Third Layer: 1.5" of 4 lb/ft high-density, viscoelastic memory foam that delivers responsive pressure relief.
  • Top Layer: 1.5" of open-cell synthetic dunlop latex foam that can help keep you cool at night, with just the right amount of bounce. Hypoallergenic.

Surrounding these four layers is a woven polyester and polypropylene zipper cover with gray sides and a white top that’s breathable, flexible, and resilient.

Casper MattressThe Casper Mattress is constructed of 4 layers of proprietary foam and other materials to provide the most comfort for the widest range of sleepers. Image credit: Casper

Engineered together with a proprietary, patent-pending construction, Casper claims their 10-inch thick mattresses can help solve real sleeping problems by contouring to your body, delivering support, retaining bounce, and maintaining air circulation.

All of the polyurethane foams (memory, transition, and poly support) found in Casper’s mattresses are CertiPUR-US certified, which means they’re made without ozone depleters; PDBE, TDCCP, or TCEP flame retardants; mercury, lead, or other heavy metals; and formaldehyde, as well as with VOC (volatile organic compound) emissions of less than 0.5 parts per million.

Casper’s top layer of latex foam is OEKO-TEX Standard 100, Class 1 certified, which means it’s safe enough for use by babies and children.

Casper mattresses are shipped directly to your door in a 19" X 19" X 42" box (about the size of a mini fridge). They’re compressed and vacuum-sealed, so you simply have to unbox, unroll, and watch it take shape.

Here, Slumber Sage shows you what the Casper unboxing and setup process looks like:

Another good thing about the Casper mattress is that it can be used on just about any kind of solid base, including the floor, a slat base (with the slats close together), adjustable (hospital type) bases, as well as traditional box springs. While it can’t be flipped, it can be rotated as you please.

Outside of mattresses, does Casper offer any other sleep-related products?

What Other Bedding Products Does Casper Offer?

Casper Sheets

Featuring a percale weave, a 190–200 thread count, and constructed of California-grown Supima cotton—one of the finest, longest cotton fibers in the world—Casper tells us that their sheets are soft, breathable, and strong and that they won't pill or wear thin.

Casper’s sheets are designed in the USA to work with any mattress up to 12" deep and to create an ideal microclimate around your body. They’re spun, woven, and sewn in India, and made with other components from India and China.

Casper SheetsWith a breathable weave, ideal thread count, and extra-long Supima cotton, Casper’s sheets promise to create an ideal microclimate around your body. Image credit: Casper

The Casper Pillow

Available in Standard (18" x 26") and King (18" x 34") sizes, the Casper Pillow features a responsive pillow-in-pillow design that adjusts to your movements and remains comfortable, regardless of whether you prefer sleeping on your back, sides, or stomach.

The longer fibers of the outer pillow add plush cushioning and reduce friction, while the one billion shorter fibers in the inner pillow are intended to provide more support.

Surrounding these pillows is a 100% cotton cover with a percale weave that helps maintain breathability, while the 2" supportive gusset helps ensure the polyester microfiber fill is evenly distributed across the entire pillow.

The Casper PillowCompared to the competition, the Casper Pillow features a unique dual-layer design to deliver an even combination of support and plushness. Image credit: Casper

The Casper Foundation

Functionally, the Casper Foundation doesn’t look a whole lot different than a traditional box spring. However, it can be assembled or disassembled in minutes, without any tools, which could come in handy when moving or storing.

The Foundation is constructed from solid spruce and pine, with slats that are spaced 4" apart, along with a woven upholstery exterior. It will work with any mattress, although you’ll need a metal bed frame, slatted bed frame, or a platform if you’d like extra height.

The Casper FoundationCasper’s Foundation can be assembled or disassembled in minutes, without the need for tools. Image credit: Casper

Dog Mattress

Made by the same team responsible for their mattresses, The Casper Dog Mattress underwent 110 prototypes, 460 hours of lab testing, and 11 months of dog sleep studies before release.

It features one layer of viscoelastic memory foam and a second of polyurethane support foam, surrounded by a nylon, polyester, and olefin cover.

The Casper Dog Mattress is available in Gray, Blue, and Sand colors and three sizes:

  • Small (26" X 19" X 6") for dogs up to 30 lbs
  • Medium (33" X 25" X 6") for dogs up to 60 lbs
  • Large (45" X 35" X 7") for dogs up to 90 lbs

Dog MattressAvailable in 3 sizes, Casper’s Dog Mattress promises to help your four-legged friend sleep better. Image credit: Casper

How Much Do Casper’s Mattresses Cost?

  • Twin (39" x 75", 55 lbs) - $500
  • Twin XL (39" x 80", 57 lbs) - $600
  • Full (54" x 75", 72 lbs) - $750
  • Queen (60" x 80", 83 lbs) - $850
  • King (76" x 80", 103 lbs) - $950
  • CA King (72" x 84", 104 lbs) - $950

Casper Bedding Products Prices:

  • Sheets: $45-$160, with duvet covers $100-$140
  • Pillow: $75-$85
  • Foundation: $200-$300
  • Frame: $95-$125
  • Waterproof Mattress Protector: $75-$95
  • Dog Bed: Small - $125; Medium - $150; Large - $225

Regardless of the product you order, it will come with free shipping (including to Alaska and Hawaii), as well as a 100-night trial with free return pickup.

In parts of NYC, LA, and San Francisco, Casper offers same-day White Glove delivery.

Does Casper Ship to Canada?

According to Casper’s FAQ, they fulfill all Canadian mattress orders from in-country warehouses and ship (for free) to all ten provinces and three territories. In fact, the company claims they first launched in Canada!

All other products ship from a central US facility. Either way, you can expect your products to arrive within 3-5 business days.

When shipping to Canada, Casper covers all shipping fees, duties, and customs, although you’ll be responsible for the varied provincial GST/HST taxes.

Canadian returns work the exact same as those in the US; simply give the company a call and they’ll pick it up for free.

What Is Casper’s Warranty?

Casper’s sheets and dog mattress come with a 1-year limited warranty, the pillow with a 3-year warranty, and the foundation a 5-year warranty, while mattresses are warrantied for 10 years.

In order to request a return or file a warranty claim, Casper customer support can be reached at 888-498-0003.

While these prices might seem reasonable, should you even consider a memory foam mattress in the first place?

What Are Some Pros & Cons Related to Memory Foam Mattresses?

Like any other sleeping surface, memory foam might be ideal for some sleepers and horrendous for others. To help you figure out which camp you’re in, let’s quickly go over some of the material’s advantages and disadvantages.

Important note: Everything listed below relates to memory foam in general; not specifically for the foam used in Casper’s mattresses.

Memory Foam Pros

One of the biggest advantages of memory foam is its ability to conform (or ‘hug’) the different lines and contours of a person’s shape, resulting in both pressure relief and solid support. In turn, this can help promote more restful sleep.

Memory foam tends to minimize movement and isolate motion, which could certainly come in handy if you’re a light sleeper and frequently wake up due to your partner’s movements.

Memory foam is also a very quiet material that’s available from a wide variety of manufacturers in thousands of different models.

Memory Foam Cons

On the other hand, one of the biggest drawbacks related to memory foam is that it tends to retain heat, which can be especially troublesome if you tend to sleep hot or live in a warmer climate.

Pro Tip: Keep in mind that how cool you sleep also depends largely on the bedding (mattress topper, sheets, and comforter) you use.

Remember the VOCs we talked about earlier? While some memory foam features low VOC content, most models come with an initial chemical smell that can cause headaches.

To minimize the length of time this smell sticks around, professionals recommend allowing the mattress to air out for at least 24 hours before putting on sheets.

Finally, the superb hug provided by memory foam also gives it a reputation for lacking a meaningful amount bounce, making it not very sex-friendly for some.

Even outside of sex, this can make memory foam difficult to move on, with less edge support than a traditional innerspring mattress.

What Can We Learn From Casper Mattress Reviews?

Pretty much wherever you look—whether in HighYa’s 19 reviews or across nearly 750 individual reviews on Amazon; and whether on household names like Consumer Reports and Yelp—Casper’s mattresses and other bedding products seem to come with overwhelmingly positive feedback.

In fact, the Casper mattress was named one of Time Magazine’s Best Inventions of 2015.

Like nearly any other mattress, most Casper compliments referenced improved sleep, while most complaints related to uncomfortableness. Since sleep is such a personal experience, this shouldn’t come as much of a surprise, right?

What was surprising were some of the consumer trends that SleepLiketheDead unearthed after analyzing 232 Casper customer experiences across 43 sources. They found:

  • 12% reported an extended break-in period
  • 8% experienced “significant and enduring” off-gassing
  • 6% reported significant and bothersome heat retention
  • 20% (about 1 in 5) found their Casper mattress uncomfortable

In the end, SleepLiketheDead gave Casper an overall B rating, since they seemed to provide a high level of owner satisfaction, solid longevity, and a relatively short off-gassing process, although their prices seem to be higher than some of the competition.

Does this necessarily mean you'll experience the same? Let's see how all of this compares.

Casper vs. Leesa, Tuft and Needle, & Other Online-Only Mattress Companies

The HighYa team has reviewed many of the most popular online-only memory foam mattress companies around, including Leesa, Tuft and Needle, Novosbed, Yogabed, Cocoon by Sealy, Beddo by Sobakawa, Lull, Saatva, Eve, Sapira, and Bear.

How does Casper compare across four of the most important factors most consumers are concerned about?

Company Price # of Layers / Materials Trial Length Warranty
Casper $500-$950 4 / Viscoelastic, Latex 100 nights 10-year
Leesa $525-$990 3 / Avena, Memory, Support 100 nights 10-year
Tuft and Needle $350-$750 2 / Adaptive, Support 100 nights 10-year
Novosbed $799-$1,199 3 / Ultra-Dense Memory 120 nights 15-year
Yogabed $574-$974 4 / Instant Response, Gel, Support 101 nights 10-year
Cocoon by Sealy $399-$999 3 / Memory, Support, Comfort 100 nights 10-year
Beddo by Sobakawa $450-$850 Unknown 30 nights (unlike other companies, you’ll have to pay return S&H) 30-day
Lull $550-$950 3 / Memory, Viscoelastic, Support 100 nights 10-year
Eve $499-$949 3 / Support, Cooling, Memory 100 nights 10-year
Bear $500-$950 4 / High-Density, Quick Response, Memory 100 nights 10-year

When it comes to Casper Mattress, what does all of this mean for you? Let’s wrap everything up.

Will You Sleep Better on a Casper Mattress?

According to sleep specialist Donna L. Arand, Ph.D., “There's quite a bit of variability between individuals in terms of what type of surface – whether it's firm, hard, or soft – they prefer when they're sleeping. As far as we know, there is no rhyme or reason for that.”

In other words, as we witnessed firsthand with Casper’s customer feedback, comfort is highly subjective. So, while many claim to have achieved a better night’s sleep on their Casper mattress, this doesn’t necessarily mean the same will hold true for you.

The good news is that based on the four criteria outlined in the previous section, you can narrow down your options to those factors most important in your life.

For example, if you’re focused solely on price, Casper is certainly one of your least expensive options—but not as inexpensive as Tuft and Needle, Cocoon, and Eve.

On the other hand, if you’re looking for the most layers of memory foam, Yogabed and Bear seem to top the list (although this certainly doesn’t mean you’ll sleep any better), while Novosbed offers the longest trial and warranty period.

Do any of these factors make one mattress model more deserving of your money than another? Ultimately, that’s only something you can decide.

The good news is that Casper offers 100-night trials—including free shipping and return delivery—if you’re not satisfied. But based on their stellar customer feedback for their mattresses, this might not be something you’ll have to worry about.

Before you go, be sure to read Why Are There So Many Online-Only Mattress Brands? and How to Buy a Mattress Online Part II: Save Time & Money by Knowing What to Look For.

Did you decide to purchase a Casper mattress? Did it help you sleep better? What did you think about the overall quality? Give us some insight into your experience by writing a review below!

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19 Customer Reviews for Casper Mattress

Average Customer Rating: 4.0
Rating Snapshot:
5 stars: 14 4 stars: 0 3 stars: 0 2 stars: 1 1 stars: 4
Bottom Line: 74% would recommend it to a friend
Showing 1-11 of 19
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  • 10 out 11 people found this review helpful

    Bliss... Finally!

    • Roanoke, VA,
    • Mar 7, 2016

    I won't bore you with unnecessary details regarding our miserable sleep history. Suffice to say that my husband and I absolutely love our Casper. It was an odd and unexpected gift from my Father in law. I (we/everyone!) have listened to my husband complain for 20 years about every mattress we have ever owned (many), and in the month since our Casper arrived, not a single negative comment. It's literally a race to bed every night. I will admit that it was not love at first sight so much for me. In fact, I refused to get rid of my old mattress and had it leaning against the bedroom wall "just in case" for almost 2 weeks. It took me a little over a week to get used to the feel of it - not too soft, not too firm - but, I'm now head over heels as well. It's great support, but, doesn't engulf you like other memory foams and I find it to not be as hot as my old (much more expensive) foam mattress. It's honestly the best sleep I've had in years and the old mattress is just a distant memory now. We are so pleased that we are buying 2 queen size Caspers for our teenage sons.

    Bottom Line: Yes, I would recommend this to a friend

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  • 22 out 26 people found this review helpful

    Not what I had expected

    The mattress is of very poor support. I wake up each day with pain in my hips. Don't do it.

    Bottom Line: No, I would not recommend this to a friend

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    • Dec 8, 2016

      Tracy K Fox

      I just started getting awful pain in my hips. I started sleeping on the couch because it got so bad.

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  • 10 out 12 people found this review helpful

    So great I bought another one!

    We love our Casper mattress so much we ordered another one for our son. Maybe we'll try the sheets and pillow too.

    Bottom Line: Yes, I would recommend this to a friend

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  • 19 out 26 people found this review helpful

    I found the perfect bed

    • Port Huron, MI,
    • Nov 18, 2015

    For quite some time I knew of the elusive “Casper” but had no idea they were a mattress company. In fact, I followed them on Twitter and believed them to be a brilliantly witty cynic or two sitting around in a dimly lit room lamenting the daylight and sharing scholarly articles about the detriments of sleep deprivation and the superiority of those of us that are quasi-nocturnal.

    However, after sending a friend of mine a barrage of their more hilarious tweets (do yourself a favor and follow them), he asked me if I had “ever looked into buying a Casper.” Considering the fact that I believed Casper to be a small, cynical hipster collective, I was confused about how I would go about owning one and really whether the question was even PC. Then I finally looked past the brilliant quips and discovered that this “Casper” was in fact a company that claimed to have created “the perfect mattress.”

    As someone who struggles nearly every night to fall asleep before it’s technically already morning, I am a sleep enthusiast. In fact, there are days that I wake up already scheming how I could sneak a nap and jealously counting the hours until I could once again be in my bed. In addition to the problem I faced of actually falling asleep at night was the one of my mattress. It was, in a word, nightmarish. Imagine a sleeping surface that was in one spot soft, another lumpy, and – ouch! – there’s a spring.

    So, intrigued by their claim to have manufactured perfection, I decided to look into it further. That’s when I became even more impressed. They were selling this perfection at a reasonable price – especially if it actually did the seemingly impossible and helped me sleep. Then came the best part – well best TWO parts: 1. they offer payment plans that make the mattress very affordable, even on a budget and 2. they have a 100 night trial (and 10 year warranty). So, if on night 99 of sleeping on it I decide that I am just not that impressed, I let them know and they swing by, pick it up, and refund me 100%.

    That’s when I knew I had to give it a shot. I ordered my Casper and then began the waiting process. During this time my archaic and obnoxiously imperfect mattress seemed even more torturous than it had before, and the day *the box* arrived, I all but threw it out a window.

    Unboxing my Casper was a nearly magical experience. As it unfurled in all it’s not too hard, not too soft glory, I felt an affection that I had never expected to experience towards a mattress. But, then again, it’s not *just* a mattress. Sleeping on it that first night, I finally understood what they meant when they claimed that it “lovingly contours to your body.” Unlike memory foam with its manipulation and abuse that molds to your body but then traps you in one position for the remainder of your stay, it holds you ever so tenderly but knows to let you go, free to readjust. Casper accepts you in whatever position you come in and just makes you better. It IS the perfect bed.

    The longer I own this mattress, the more I love it. In fact, as I lay on it typing this post, I have one thing to say: stop reading and go buy your own. You have nothing to lose and so much to gain.

    Go buy the perfect bed. You won’t regret it. Although, even if you do (who ARE you?), just return it within 100 days – no hassle.

    Bottom Line: Yes, I would recommend this to a friend

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  • 19 out 33 people found this review helpful

    It's just a futon

    • Dallas, TX,
    • Nov 1, 2015

    I've had futons that sleep better than this cheaply made, small, too soft mattress. It's just a cheap futon mattress, nothing more.

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 2 people found this review helpful

    Amazing Bed.

    • Oklahoma,
    • Aug 14, 2015

    The mattress was exactly what they said it would be. It's like the perfect, posh hotel bed in your very own bedroom. The comfort layers gently, and almost instantly conform to your body, but you don't get sucked in like with a pure memory foam mattress. It really supports both me and my girlfriend well. I'm 6ft 180lbs, and she's 5'6" about 120ish. Between the two of us we're side/stomach/back sleepers. It's very comfortable and supportive in each position. And it sleeps so much cooler than those mushy, gassy, quick-sandy Tempurpedics and the like.

    Unless you have a medical condition requiring either an incredibly soft or firm mattress, I don't see how anyone wouldn't love this mattress. Either way, you can try it for 100 nights in your own home, and if you don't love it, they'll come pick it up, donate the mattress to a charity that needs it, and pretty much instantly refund your money.

    Bottom Line: Yes, I would recommend this to a friend

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  • 24 out 32 people found this review helpful

    Under whelmed

    • Los Angeles, CA,
    • Jul 20, 2015

    I was super excited after all the hype, but then I actually slept on the bed. It is kind of stiff and not that comfy. They make you keep it for longer than you want when it's not comfortable, which is a bummer. In the end, it went to a local donation station and I got my money back.

    Bottom Line: No, I would not recommend this to a friend

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  • 5 out 8 people found this review helpful

    Best deal for the money

    • San Jose, CA,
    • Jul 16, 2015

    I just bought the Casper mattress and am excited to get it. After a ton of research (including this site), I feel like it's really the best cost/benefit ratio. Also, I just got back from test-driving it in their NYC showroom - which is literally a super nice apartment (where their office is) with the bed in the master bedroom. Very cool. I laid on the Casper Mattress on was ready to sleep for days.

    Bottom Line: Yes, I would recommend this to a friend

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  • 10 out 11 people found this review helpful

    We love our Casper, got a great discount

    • Providence, RI,
    • Jul 15, 2015

    I absolutely love this mattress. The customer service, speed of delivery, and quality of mattress are outstanding.

    I am 6' 2", about 190 lbs. I have always had a difficult time finding a mattress that is supportive enough but not overly firm and uncomfortable. I think what is unique about this bed vs some other memory foam beds that I have used is that it remains very supportive under my lower back, in any position. My old mattress would lead to lower back pain in the middle of the night, whereas this mattress eliminated that from the start.

    I would highly recommend this mattress to anyone, and have referred multiple friends/family towards Casper. I do not work for them, but always try to refer people towards companies with quality products and great service.

    Bottom Line: Yes, I would recommend this to a friend

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  • 8 out 9 people found this review helpful

    Best mattress I have ever owned.

    • San Diego, CA,
    • Jul 8, 2015

    This Casper mattress has changed my life. Dealing with the company has been an absolute joy from start to finish. You are buying the customer service and the comfort of knowing you will be taken care of if anything happens, as well as the comfort of their amazing product.

    Bottom Line: Yes, I would recommend this to a friend

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  • 7 out 9 people found this review helpful

    Great mattress!

    • Phoenix, AZ,
    • Jul 7, 2015

    I've been extremely pleased with my Casper. Super soft, but great support also. And the price? Well, that was definitely a major well point also.

    Anyone on the fence might want to give http://sleepopolis-mattress-reviews.com/casper-mattress-review/ a quick read. It definitely helped push me over and I'm glad I did.

    Happy sleeping!

    Bottom Line: Yes, I would recommend this to a friend

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Showing 1-11 of 19

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