About Cellogica

Endorsed by actress and supermodel Joanna Krupa, Cellogica is a “powerful” day and night cream that works instantly to dramatically reduce wrinkles, minimize crow’s feet, increase skin’s barrier against UV rays and free radicals, even skin tone, and reduce blemishes.

Cellogica does this using an exclusive formulation of stem cell technology and MAC-5 Complex, both of which can stimulate collagen production, firm skin, soften lines and wrinkles, shrink pores, and help maintain moisture. It’s clinically proven to work!

Yeah, yeah. We’ve heard many of these same claims dozens of times before, and invariably, these products fail to live up to the hype. Is Cellogica the exception to the rule, or just something you’ll end up calling a scam? We’ll provide all the information and leave the final decision up to you.

Will Cellogica’s Ingredients Provide “Instant Wrinkle Removal”?

Here’s what we’re told about Cellogica’s ingredients: The MAC-5 Complex contains proprietary Syn-Coll, RonFlair LDP, and Syn-Ake, along with hyaluronic acid and kojic acid. On the other hand, the stem cell complex only contains Malus Domestica (apple tree) and Rhododendron Ferrugineum.

While the Cellogica website links to manufacturer’s brochures for Pentapharm’s Syn-Coll and Syn-Ake, along with Rona’s LDP White, any clinical evidence referenced isn’t public, so there’s no way to verify their findings.

And while topical hyaluronic acid can help skin retain moisture and kojic acid can help lighten skin, they won’t provide anything close to the revolutionary, instant results claimed by Cellogica’s manufacturer. On top of this, there’s no way to know if Cellogica even contains enough to provide any results whatsoever.

Finally, there isn’t enough clinical evidence showing that the common apple or rhododendron can have any positive effects on skin.

What about all that “clinically proven” talk on the Cellogica website? Although the manufacturer claims 52% of women experienced a decrease in wrinkle depth, 92% reported an improvement in the appearance of crow’s feet, and 100% experienced a “visible difference” in wrinkles, they provide zero evidence to back this up. In our opinion, this makes all of these claims highly suspect.

Despite their general lack of efficacy (not to mention proof), Cellogica might be worth trying if it’s priced right, so let’s take a look at this next.

Does Cellogica’s Price Make It Worth Trying?

At first glance, Cellogica seems reasonably priced; just pay $4.95 S&H to start your 14-day trial and you’ll be sent a 30-day supply.

But buried deep in the fine print and Terms & Conditions, what you might not realize is that after your trial ends, you’ll be charged the eye-popping price of $129.95! Then, you’ll continue receiving a new bottle of Cellogica once per month, and your card will be charged $129.95 plus $4.95 S&H each time.

Important note: Cellogica offers a 30-day return policy for all purchases outside the trial period, although you’ll only receive credit, not an actual refund.

Cellogica’s Manufacturer

According to the product’s Terms, processing a return is as easy as calling Eco Health (also known as EHL, Inc) based out of Beverly Hills, CA at 661-208-3477. But we think you might have a much more difficult time than you’re expecting. Why?

First, Eco Health had an F rating with the Better Business Bureau (as of 2/9/16), based on 37 closed complaints. Nearly all of these referenced problems with the free trial and autoship program, as well as difficulty obtaining refunds.

On top of this, Eco Health also had an F rating with the Business Consumer Alliance based on failing “to respond to complaints, their advertising is grossly misleading, they are not in compliance with the law’s licensing or registration requirements, their complaints contain especially serious allegations, or the company’s industry is known for its fraudulent business practices.”

Second, we’ve reviewed dozens of products just like Cellogica, including Encante Cream, NuPlenish Skincare, Skinology Cream, and more. And not only do these products come with bottom-of-the-barrel customer reviews, but most also use the exact same website designs, only bothering to change the product name and image!

Where Does This Leave You With Cellogica?

As you can see, we think there are a whole lot of red flags when it comes to Cellogica. But we’re not done yet.

First, keep in mind that despite what their website might lead you to believe, Cellogica does not contain any stem cells. Instead, it contains an apple extract that’s claimed to boost your body’s production of stem cells, although the company provides zero evidence to back this up.

Next, as we detailed in Stop Wasting Your Skincare Products, there’s often no difference between day and night formulations, except the latter often contain sunscreen. So don’t be impressed by the fact that Cellogica claims to be a “day and night formula.”

Finally, just because the company claims Cellogica is endorsed by Joanna Krupa, this doesn’t mean she actually uses the product.

In our opinion, we think your money would be better spent talking with your dermatologist, instead of ordering Cellogica. Sure, their treatments will probably cost more, but ultimately we think they’ll provide much more value for your hard-earned money.

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18 Customer Reviews for Cellogica

Average Customer Rating: 1.1
Rating Snapshot:
5 stars: 0 4 stars: 0 3 stars: 0 2 stars: 1 1 stars: 17
Bottom Line: 0% would recommend it to a friend
Showing 1-11 of 18
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  • Customer beware!

    So, when the sample products popped up (should have been the first clue) when it was offered by Amazon, and I wonder if it really was them as it is nowhere in my order kiosk.

    When I wanted to just pay the shipping, the only way to move forward was to accept the eye serum as well (I know, right?). Why did I trust them? Today after receiving them as I looked up some of the reviews, I found this. It is ALL a scam, with people trying to get their money back.

    I decide to call the company right away to avoid further shipments and charges that I did NOT sign up for. The girl will not (and I mean not) take no for an answer. You MUST literally pay for your free sample within 30 days or return them with a return stocking fee. How is this in any way a free sample? Well, they will do nothing but barter with you that a 50% off can be offered and you could pay just $51 and be done and keep the "free samples." There is no order number, no paperwork, nothing, and no way to really return the samples.

    I need to remember what this week is (Easter) and that Jesus is taking a beating so that I don't have to so in his name. I rebuke these lies and would wish that not one more person gets ripped off by this false company. So, how was that for getting this off my chest? Time to close this checking account!

    Bottom Line: No, I would not recommend this to a friend

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  • Scam and horrible customer service

    Like many other reviews, I have read about this product and the "customer service" (if you can call it that) is horrendous.

    I called to cancel my membership before I was charged the $129.95. I was told that I needed to send the product back, but if you look in their Terms of Service, there is NOTHING in there about returning the product if you cancel. I asked for a supervisor for which I was told that they follow the same policies. After arguing back and forth and me letting him know I had a legal right to speak to a supervisor, he hung up on me.

    I called back and automatically asked for a supervisor. Once again I was hung up on. I called back a third time and asked for a supervisor. The guy tried to give me the same line about the supervisors following the same policies. I guess I finally got through because I was finally put on hold while he got a supervisor. He came back on the line and said I could keep the product. I told him I wanted to be sure that there were going to be no charges. I hung up not convinced.

    I will try and get ahold of someone from the actual company and see what happens. I have posted other reviews on products and had people from the company call me saying I was telling lies. I wonder if these guys will stoop that low.

    Bottom Line: No, I would not recommend this to a friend

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  • False advertisement

    Do not do this. They take your money without you knowing when you pay for just the free trial by just paying for shipping. Then days later they took 140 bucks out of my account, and I have no email back and no way of contacting anyone. Maybe the police should be involved in this. It is false advertisement, and they basically robbed me of $140. This is wrong in so many ways.

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 2 people found this review helpful

    Blogger's review

    Hello,

    I review salons, spas, and skin care products on my YouTube channel and on my Tumblr blog, so I try new products all the time. I purchased Cellogica on eBay for $35 to try it and got two bottles with no contract (thank God!). If you ever want to try a skin product, buy one on eBay or Amazon so you won't get roped into costly monthly product charges by California, a liberal state.

    I thought it was a low-average skin care product when I tried it and will give it two stars out of five. I thought its consistency was average, but it didn't do any more wrinkle removing than a $2 jar of Vitamin C cream from GNC! I wanted to try it because the doctors on the Housewives were endorsing it and they are plastic surgeons. I also do reviews on plastic surgery procedures which are much more effective than creams. I wouldn't recommend this high-priced contract hook product!

    Bottom Line: No, I would not recommend this to a friend

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  • 7 out 8 people found this review helpful

    A huge scam

    • Vermilion, OH,
    • Mar 2, 2017

    I have the same experience as all the other reviewers. I was happy to try skin cream and eye cream for $2.95 in shipping fees. Because it was through Amazon, I thought it would be a "safe" purchase. I couldn't have been more wrong. I'm in the process of fighting this now. It has been such a stress and caused much grief.

    How can they sleep at night knowing how they deceive people? To me, on our income, $230 (approximately) is a huge sum of money. I would give it -5 stars if I could.

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 4 people found this review helpful

    Total scam and the worst customer service ever!

    • Monmouth, OR,
    • Feb 28, 2017

    On behalf of my elderly mother-in-law who is hard of hearing, I called Cellogica twice this morning and was hung up on both times! My mom-in-law had purchased a trial of their cream for $2.95. She NEVER authorized automatic monthly withdraws of $134.90. I called to request refunds for the three months that Cellogica automatically withdrew without authorization. The first customer representative stated they had not yet received the product back from my mom-in-law (it was shipped back to Cellogica on 1/18/17). The representative was extremely rude and then she hung up on me!

    I immediately called back and spoke to another customer representative. I explained the situation, told her that my mom-in-law lost her husband last year, works hard as a horse breeder, and the money that was illegally taken from her account creates a financial strain and needs to be reimbursed. She indicated she was issuing a credit for the December order but per their policy, they could not do anything about the October and November orders. I firmly, but respectfully, requested to speak to a supervisor, at which point she said the supervisors stand by their policy and then she hung up on me!

    My mom-in-law liked the cream but said it certainly wasn't worth the $135. Based on their unethical practices of automatically charging customers without permission and their deplorable customer service, I would NEVER order a thing from this company. I will also be notifying the BBB and our local attorney general's office of the company's poor business practice.

    By the way, Cellogica isn't worthy of receiving a 1-star rating, but I didn't have another option.

    Bottom Line: No, I would not recommend this to a friend

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  • 7 out 7 people found this review helpful

    Horrible customer service, 14-day trial period is a rip-off

    I didn't receive the product until the 12th day of the trial period, so I only had two days to try the cream and eye repair.

    The cream burned slightly when I applied it on the night I received it, but I was broken out in whelps the following morning. I called the morning of the 14th day and canceled my membership and received a confirmation number.

    Later that day I used my online banking app and saw an authorization on hold for both products, $99.95 for the tiny tube of eye cream and $129.95 for the small tube of cream. I called immediately to have the fees refunded and was told (first by Alexis and then by Brittney, after being placed on hold) that they had relayed my circumstances and confirmed what a "great product I had received" blah, blah blah. And then they hung up.

    I attempted to speak with someone "in charge" in hopes of reaching someone with some logical thinking skills, only to continue to hear the same canned response from Jessica, Mark, and John. In other words, I was on the hook for $227.95 for two little tubes of cream that broke out my skin, for which I called on the 14th day of a trial period and canceled.

    The bottom line is, this company is a rip-off, is very unreasonable, and can't get a product to you in a reasonable amount of time, so I don't recommend trusting them to uphold a 14-day trial period. They have no conscience and lack business ethics of any kind.

    Bottom Line: No, I would not recommend this to a friend

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  • 11 out 11 people found this review helpful

    Do not fall victim to this scam!

    This is a scam. I was charged $467.00 in a month, and they billed for a product that was never sent. The only place you see the scam is the 14-day trial period on the internet, but this does not come in the shipment.

    I had to get my husband to call and get angry the second time I called about a refund. Their customer service was rude said they were going to hang up. I am going to file a complaint with BBB and our attorney general's office. We will see if we get a refund. Do not back down because we went from a 30% courtesy refund to a 50% refund, to a 100% refund. My husband was angry.

    DO NOT get scammed.

    Bottom Line: No, I would not recommend this to a friend

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  • 9 out 9 people found this review helpful

    Total scam

    Cellogica is a total SCAM. The 14-day trial starts when you place your order, and the 30-day money guarantee is only applicable if you do not use the product! How can you be satisfied or dissatisfied with a product you haven't used?

    Bottom Line: No, I would not recommend this to a friend

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  • 9 out 9 people found this review helpful

    Beware

    Stay away from this so-called "trial." My experience is similar to others who have written reviews. I have definitely learned a lesson to avoid these so-called "trials."

    Before I even had a chance to try the products that came in the mail as the "trial," I saw two charges for $231.89 on my card. I am now in the process of trying to get this issue resolved. I only wish that I had read these reviews before I got involved.

    Bottom Line: No, I would not recommend this to a friend

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  • 8 out 8 people found this review helpful

    Scam

    • California,
    • Jan 5, 2017

    Scam! I was charged $250.00 in the early morning of the 14th day after placing my order. I only had the trial product for seven days before being charged.

    I called in to cancel, but they told me "too bad", since I received the product, I was going to be charged either way. Supposedly this was a risk-free trial. NOT true, and that is according to their employee!

    I said I would send the product back (since I have only used it for six days), but was told it wouldn’t make a difference. I am very disappointed with the lack of customer service and will let everyone I know about how this company treats their customers.

    Bottom Line: No, I would not recommend this to a friend

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