About Cellumis

Cellumis is a line of anti-aging products claimed to feature a revolutionary combination of clinically proven ingredients that work at the cellular level to tighten enlarged pores, reduce the appearance of crow’s feet and frown lines, smooth wrinkles, lift sagging cheeks, and more.

Using only two products, the Cellumis line is claimed to not only help you decelerate the aging process, but also to help you look up to 10 years younger in as little as 90 days. These include:

  • Advanced Eye Gel – Includes Haloxyl to reduce dark circles, Eyeliss to prevent puffiness and under eye bags, and Matrixyl to boost collagen production.
  • Age-Defying Serum – Contains DensiSkin and Matrixyl 3000 to extend cell life, reduce pore size and the appearance of age spots, diminish wrinkles, and improve skin moisture.

Similar to Botox, Cellumis is claimed to accomplish this by using “peptides and natural substances to release facial tension and nourish the skin,” but without expensive, painful injections.

When it comes down to it, these sound like some pretty amazing benefits, right? So, however you learned about Cellumis, you’re here to find out one thing: Does it work as well as it claims? To answer this, consider the following:

Trial-Based Anti-Aging Products

Before digging into the details about Cellumis, it’s important to note the increasing prevalence of trial-based anti-aging products such as Cellumis, AuraVie Skincare, BellaVita Anti-Aging Serum, Dermalay Face Serum, and many more. These products are always offered only through free trials (generally for $4.95—we’ll talk more about in the Pricing section), which then roll over to autoship programs, and very high prices.

And if you browse through many of these sites, you’ll find that they use many of the same images and make many of the exact same claims. In fact, in some instances, they appear to be the exact same websites, with only the product name changed.

We’ll talk more about this in a moment, but in our professional opinion, any time you come across one of these trial-based anti-aging products, you might want to be extra diligent about scams.

Are Cellumis’s Ingredients Effective for Anti-Aging?

There wasn’t a product label provided on any of the Cellumis websites we reviewed during our research, although their products are claimed to include proprietary ingredients such as Haloxyl, Eyeliss, DensiSkin, and Matrixyl 3000.

Haloxyl “is a combination of active ingredients able to absorb and eliminate colored blood pigments in the skin that are responsible for dark circles under the eyes. It also has been found to have an anti-irritant effect and may reinforce firmness and tone of the eye area.” Eyeliss is another proprietary ingredient found in many of these trial-based products, and is claimed to reduce under eye puffiness and dark circles. However, there isn’t any clinical evidence available online showing that either of these compounds provide any kinds of anti-aging benefits.

DensiSkin is also a proprietary ingredient that’s claimed to consist of marine polypeptides, glutamic acid, polysaccharides from phytoplankton, and fructose oligosaccharides that can reduce the appearance of wrinkles and can stimulate collagen synthesis. Again, there is no third-party clinical evidence proving this to be the case.

Finally, Matrixyl 3000 is a matrikine-based ingredient created by Sederma that’s claimed to stimulate collagen production and to protect against the “effects of photo-induced aging.” As with all of the other ingredients above, there are no third-party clinical studies available online that confirm this.

Is There Any Clinical Proof for Cellumis?

According to the product’s website, Cellumis provided 75% of panelists with an improvement in skin firmness, while 92% “had an improvement in pore size.” In addition, Cellumis is claimed to have performed much better than the leading wrinkle reducer, using both 14 and 28-day measurement periods.

However, the manufacturer provides no reference as to where these panelists came from (e.g. was it a clinical trial or simply a user survey?) or a link to a third-party website verifying the results. Because of this, it’s been our experience that these claims are often overblown at best, and mistruths at worst.

A screenshot of Cellumis' websiteWho are these “panelists?” Were they part of a clinical trial, or just a user survey? Which wrinkles reducer was Cellumis compared against? Why are the details of this comparison not posted?

What Do Affiliates Have to Do with Cellumis Customer Reviews?

Cellumis is promoted through a network of independent affiliates who earn commissions from each sale of the product they refer. Because these affiliates are not directly linked to the products they sell, they’ll often resort to less-than-stellar marketing tactics such as posting fake reviews online just to misinform you.

With this said, other than these affiliated fake review sites, there weren’t any legitimate online customer reviews available for Cellumis at the time of our research.

However, we’ve reviewed dozens of similar anti-aging products in the past, and nearly all come with very poor customer reviews. In fact, among those anti-aging serums mentioned above, they have an average rating of just 1.5 stars, with common complaints citing failure to work, difficulty cancelling trials/autoship programs (more about this next), and poor customer service. In our opinion, it’s likely you’ll experience much of the same with Cellumis.

Cellumis Pricing & Refund Policy

Cellumis is only available through a 14-day trial, which is priced at $4.95 to cover S&H charges.

After 14 days have passed, you’ll be charged $89.99 for your original order. Then, you’ll also be enrolled in the company’s autoship program, which means you’ll continue receiving a fresh supply of Cellumis once every 30 days, and your credit card will charged $89.99 each time.

Important note: In our experience, companies who sell their products only through free trials make it next to impossible to avoid being charged full price, and their autoship programs are generally intended to rack up as many charges as possible before you figure out what’s going on. As such, we typically recommend avoiding these products altogether.

Outside of their trial, Cellumis comes with a 30-day refund policy, less S&H charges and a $19.95 restocking fee. Also, the package must be in its original, unopened condition in order to qualify.

In order to request a refund or stop or automatic shipments, you’ll need to contact customer service at (877) 590-1801.

Will Cellumis Help You Look Younger?

Chopping to the point: Considering that:

  • We’re not informed about all the ingredients contained in Cellumis,
  • Those we do know about have no third-party studies verifying their efficacy,
  • Cellumis is only sold through a free trial and subsequent autoship program, and
  • It comes with an extraordinarily high price,

…it’s our opinion that what you’ll pay for Cellumis far exceeds any real-world results you can expect to achieve from using it.

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204 Customer Reviews for Cellumis

Average Customer Rating: 1.1
Rating Snapshot:
5 stars: 1 4 stars: 0 3 stars: 1 2 stars: 6 1 stars: 196
Bottom Line: 0% would recommend it to a friend
Showing 1-11 of 204
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  • 2 out 2 people found this review helpful

    Scam!

    Cellumis does not work. It is not worth $100 and that is what you get charged after this so called free trial.

    Bottom Line: No, I would not recommend this to a friend

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  • 8 out 8 people found this review helpful

    The ordering process is a scam!

    • Manhattan Beach, CA,
    • Feb 19, 2016

    I purchased a sample supply from an online advertisement, e.g. $4.95. Since then, I have been sent two additional shipments, and have been billed for $89.99, which was debited from my bank account. Apparently, attempting to contact Cellumis by phone is impossible. The sample was for a friend, because I am an elderly man who isn't interested in the product, nor can I afford it. This is a scam. I will report it to the Better Business Bureau, and spread the word by other means.

    Bottom Line: No, I would not recommend this to a friend

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  • 10 out 10 people found this review helpful

    They rip you off, and customer service laughs at you when you demand your money back!

    You order the trial of 14 days, and then on day 15, they whack your bank account for almost $200. That's when you realize they ripped you off. Even your bank can't get your money back, and when you call them to complain, they will laugh at you too, and all you will get back in the end is only half of your money, plus what you paid for FREE trial. I am telling everyone I know, it's a scam and rip off. I am on limited income and $200 was my heating bill, but they laughed at me! If you buy Cellumis after this, you are what's wrong with the world. What they do is prey on old people, then rip off your bank account, after which you have to cancel your card and not have access to your AMT/debit card for a week waiting for a new one. And all the while, they laugh and take your money to the bank. Disgrace. It should be illegal.

    Bottom Line: No, I would not recommend this to a friend

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  • 10 out 10 people found this review helpful

    Don't order this!

    This is a scam! I ordered this "free trial", paying $4.95 shipping & handling, in mid-November 2015. I never saw there was only a 14 day "free trial" that started ON THE DAY OF ORDER! If I had, I would never have ordered it. I've never heard of such a short amount of time on a free trial; the norm is 30 days.

    I never expected what happened. I check my debit card statement several times a week. It just so happened that I checked it on the 15th day of this "free trial". I found a $94.99 charge and panic tore through me. This was $5.00 less than my food budget for the month! I immediately called the company to cancel whatever they had signed me up for. That's when I learned about the 14-day "free trial" and the terms. I was outraged that this began on the day of the order. By the time I received it, I had less than three weeks to evaluate this product. I told them that the advertisement I saw had NO information about these terms. They insisted it was there. If it was, I sure never saw it. I was told there was nothing they could do since it was day 15. I had received the product and was required to pay for it. I had to live with the $94.99 and the fact that this woman, who prides herself on her caution, had been scammed.

    I'm a senior citizen living only on my Social Security income so this amount of money coming out of my checking account caused a real problem that I am still dealing with 2-1/2 months later. As my mother used to say, I had to rob Peter in order to pay Paul.

    In the future, I will be much more skeptical of any "free trial" and even more careful than I already am about looking for the terms. I'll not be scammed again!

    Bottom Line: No, I would not recommend this to a friend

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  • 7 out 7 people found this review helpful

    Horrible 'Salesy' scam

    Absolutely not worth the headache. I bought it for $4.99 and 14 days later I was billed $94.99. Not in a single place of their website was it written that it was a 'subscription' and that I was going to be charged in a regular basis. I believe it was very misleading.

    I did not receive the terms and conditions with my receipt, not even any phone number or email to reply to. I had to hunt for their information only. So far I spent 35 minutes on the phone. Certainly I'll dispute it through my credit card if need be.

    I called trying to explain and they were not helpful.

    Attention: Do not order this product. Not worth it.

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 3 people found this review helpful

    False advertising

    • Dalton, GA,
    • Feb 10, 2016

    The Cellumis product too thick. I used the eye cream once, but couldn't stand the heaviness. I then tried to return the product, but can't get a live body to answer the phone number provided, to get a return authorization number from them.

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 4 people found this review helpful

    a Big rip-off.

    if I could but zero stars I would. It's a gimmick and does not work at all. You're wasting your time here. I put my credit card info in and then when it asked me if I would like to use some Undereye cream or what ever I said no, then a prompt came up and said I could not order without the additional order. I decided at that point that it was a rip off so I canceled it, and low and behold after canceling, they charged me anyway for the one product and sent it. I figured ok since it's here I'll just try it. And nothing, it's a scam, rip-off, theft.

    Bottom Line: No, I would not recommend this to a friend

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  • 6 out 6 people found this review helpful

    The company that cell the Cellumis are liars.

    • Miami, Florida,
    • Feb 2, 2016

    The product is not what they promised. I used it for few weeks and nothing happen. I think you are better off buying product from the store that are for wrinkles.

    This company has a promised you free sample stating that the only thing you need to pay is shipping and then 14 days later they charge your credit card for the full amount of the item. And after a month without your approval, they will send you another package and they will charge your credit card again.

    Don't try to call their customer service department because they will not help you. They will tell you that the only thing they can give you is a 50% of what they charged you.

    Bottom Line: No, I would not recommend this to a friend

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    • Feb 4, 2016

      Jana

      Waited on phone for over an hour. They offered half off. I said I was going to the bank to dispute charges. Finally said I could send back for refund, which will take a few weeks.

    • Feb 5, 2016

      Paula Page

      They are frauds.

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  • 3 out 3 people found this review helpful

    Junk

    Not worth it.

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 4 people found this review helpful

    Ripped off

    • Kansas,
    • Jan 26, 2016

    Everyone needs to read reviews as we are all being ripped off. I was charged for 94.99 on my credit card since I didn't call them within the 14 day trial. Again - read everything. However they did agree to refund me $47.50, as I could not return the trial. It is another rip off.

    Bottom Line: No, I would not recommend this to a friend

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  • 7 out 7 people found this review helpful

    Rip off

    • Stone Mountain, GA,
    • Jan 22, 2016

    I originally thought I was purchasing samples to see if I wanted to purchase the product. Little did I know that I would get charged an enormous amount two weeks later. I called to get an explanation and was told I could not get a refund. I had not even used the original product. I was recovering from major surgery and did not have the funds to pay for the order. I called and spoke with three so called customer representatives where two of them actually hung up on me.

    They gave me very little options, and there was no way I could get my charges reversed. Only if I returned the product I would be given my money back in two weeks. I am out of the hospital one week, can't get to the post office, plus I need the money refunded now to pay for bills and medication. I was literally in tears and received no additional support. Finally after I threatened to go to the Better Business Bureau, they refunded 50% of the charges, and kept 50%. I had no choice but to accept because I needed to get my medication. No one should be treated in this manner. I do not remember the fine print about reorders or I NEVER would have ordered this. I am a woman on social security with no other resources. Shame on you Cellumis.

    Bottom Line: No, I would not recommend this to a friend

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