About Cellunlocker.net

Based out of Vancouver, British Columbia, CellUnlocker.net is a website that allows customers to unlock their mobile phones via email, using the company’s fully automated o­­­­nline system.

CellUnlocker.net claims to be able to unlock 99% of all phones supported by major carriers and from manufacturers including Samsung, Apple, HTC, Nokia, LG, Motorola, Blackberry, and many more. In addition, the company also claims to provide their service in more than 180 countries around the world, and that their unlock codes are 95.5% accurate.

CellUnlocker.net states that, when compared to their competition, they provide the lowest prices and fastest turnaround times available, and that if they are unable to unlock a specific phone, then the chances are that no one can.

How CellUnlocker.net Works

When attempting to unlock a cell phone through CellUnlocker.net, the first step would be to verify that the company provides unblock codes for an exact phone manufacturer and model. After the phone has been located, simply select the carrier and country, and input the phone’s IMEI number, which can be obtained by entering *#06# on the phone’s keypad (additional information regarding IMEI numbers can be found here).

Once this information has been entered, customers will then be redirected to a final page, which outlines the price and estimated turnaround time. After contact and payment information have been submitted, CellUnlocker.net will email the unlock code and unlocking instructions for the specific model, carrier, and IMEI number provided at checkout, within the estimated timeframe.

Potential customers should keep in mind that if a specific carrier is not listed under their country and phone model, the unlock codes will not work, and no orders should be placed. The CellUnlocker.net site will still process the order, though no refunds will be given.

CellUnlocker.net Pricing

CellUnclocker.net does not provide flat pricing for all their unlocking services, which can vary depending on the phone model, cellular carrier, and country in which a customer is located. For instance, a U.S.-based iPhone 5 through AT&T will cost $29.99 to unlock, whereas the same model through Verizon can cost as much as $119.99. Other popular phones, such as the Samsung Galaxy S4, can cost as little as $24.99 to unlock, if based in the U.S.

Soon after inputting their phone’s model and carrier, CellUnlocker.net customers will find out their total cost for unlocking. After this is complete and payment has been processed, the company claims turnaround times in as little as one hour, and as long as a few days, depending on the phone’s model.

When ordering through CellUnlocker.net, it’s extremely important to make sure a valid IMEI number is entered upon checkout. This is because the site will process requests that include invalid numbers, which will cause the unlock code to essentially be worthless, and no refund will be provided.

It’s also important to note that 100% refunds will only be granted if two conditions are met:

  1. A valid IMEI number was provided, including supporting carrier and phone model details, and all unlock attempts have failed when performed according to instructions, and
  2. You must provide video proof that demonstrates the unlocking attempt.

No refunds will be granted if an unlock fails due to reasons such as being hard-locked, or because prior attempts were made to unlock the same phone using other codes.

Important Information for USA Phone Unlocking Customers

Any phones purchased within the United States after January 26th, 2013 are no longer eligible for unlocking, as the procedure is now illegal. Unless a customer has prior approval from the associated service provider, CellUnlocker.net will not provide any type of unlocking service or support for phones purchased after this date. Furthermore, CellUnlocker.net states that they will not be held liable or responsible if a customer attempts to unlock a phone purchased after this date, and no refunds will be provided.

However, it’s important to specify that all services provided through CellUnlocker.net continue to be 100% legal in Canada.

Pros:

  • Claims to be able to unlock 99% of all phones supported by major carriers, in more than 180 countries around the world.
  • Unlock codes are claimed to be 95.5% accurate.
  • Ordering and checkout process is fast and simple, including the use of PayPal for payments.
  • If unlock codes do not work after all instructions have been followed, customers may be eligible for a 100% refund.

Cons:

  • No support for cell phones located in the United States, if purchased after January 26th, 2013
  • Extremely strict refund policy, which includes the requirement of videoing the unlocking process.

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121 Customer Reviews for Cellunlocker.net

Average Customer Rating: 3.6
Rating Snapshot:
5 star: 74 4 star: 6 3 star: 1 2 star: 0 1 star:  40
Bottom Line: 65% would recommend it to a friend
Showing 1-11 of 121
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  • 1 out 1 people found this review helpful

    Second time tried and never again

    This is the second time I have tried to use their service only to be left in the dark both times. Communication was poor at best. The first time was a Sasktel locked phone, and I had to keep asking them what was taking so long, eventually getting a refund after they had "tried" many databases. I was disappointed but conceded that maybe Sasktel was different to other providers.

    So this time I'm trying a Bell phone thinking that should be pretty straightforward and there was no way they could stuff me around again. Wrong, same old story. Poor communication and same excuses! A refund has been issued but weeks of wasted time and frustrating emails!

    These people are frauds. As I have now found there are plenty more unlocking services available, it's a shame this one seems to be top of the list when googled. Don't waste your time on these people!

    Bottom Line: No, I would not recommend this to a friend

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  • Amazing

    • Montreal, Quebec, Canada,
    • Sep 20, 2017
    • Verified Reviewer

    I never thought this would work, I even thought I would get scammed, BUT NO, it was amazing. It worked and is even less expensive than going to a phone dealer. I'm really surprised. Good job.

    Bottom Line: Yes, I would recommend this to a friend

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  • Fast, great communication

    I ordered a network unlock code for my Sony Xperia XZ and received it within a day. I had some questions, so I sent a few emails to which they replied fast and helped me with the process.

    The code worked like a charm on the first try. I would recommend it!

    Bottom Line: Yes, I would recommend this to a friend

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  • 0 out 1 people found this review helpful

    Professional as always

    • Ontario, Canada,
    • Sep 15, 2017
    • Verified Reviewer

    The only site I use to unlock phones. Constant communication, quick service, great price.

    This passport from Telus took a bit of digging, but they came through for me. Always keeping in touch to update me on the progress and the current status of my order.

    I've easily unlocked over a dozen phones with Cellunlocker. Consistent service each time. Thanks!

    Bottom Line: Yes, I would recommend this to a friend

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  • Quick turnaround at a great price

    • Newcastle, Australia,
    • Sep 15, 2017
    • Verified Reviewer

    Service was prompt and professional. The price is quoted up front and the unlock code was provided in less than 24 hours. Very satisfied with the service. I would definitely recommend it to others.

    Bottom Line: Yes, I would recommend this to a friend

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  • Efficient and reliable

    • British Columbia, Canada,
    • Sep 14, 2017
    • Verified Reviewer

    I received the unlock code for my device within 24 hours just as they claim. There was no problem unlocking with the instructions sent by cellular unlock.

    Great and efficient service. The price is very reasonable compared to what would be charged by your carrier. It is 100% legal and guaranteed.

    Bottom Line: Yes, I would recommend this to a friend

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  • 1 out 2 people found this review helpful

    Cellunlocker came through again!

    This is my second time dealing with Cellunlocker. This time for a Galaxy S6 edge+. Once again, the process was simple and worked perfectly. Got the unlock code by email the next day and the phone unlocked just fine. The price was good, as was the service. I'll be using them for my next phone, I'm sure.

    Bottom Line: Yes, I would recommend this to a friend

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  • 1 out 3 people found this review helpful

    Excellent service

    I have unlocked several phones, and I was very impressed, and how they unlocked my Sprint phone, we all know how Sprint is. I purchased this phone thinking it was unlocked and come to find out it wasn't! So I had to turn to Cellunlocker, and let me tell you, for the excellent, intelligent, fast service and a damn good price, I would definitely recommend Cellunlocker to anyone! Good job! I give five stars!

    Bottom Line: Yes, I would recommend this to a friend

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  • 2 out 2 people found this review helpful

    False advertising and no guarantee, and zero communication

    • Canada,
    • Sep 11, 2017
    • Verified Reviewer

    I have used their service before. They are legitimate, for now, but their words hold no value. They used to offer best prices, but not anymore.

    They lie straight to your face on their home page "We guarantee 100% that no one will be faster and have a lower price than Cellunlocker.net." I provided them with links to other competitors with better prices and guess what? No response.

    I tried to cancel my order before receiving any service, and guess what? Zero response.

    You email them with an issue, and there is zero response. You try contacting them through their site, and their site gets stuck with "sending message." By the way, this is AFTER promoting their service.

    Bottom Line: No, I would not recommend this to a friend

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  • Moto X network unlock

    • Chandigarh, India,
    • Sep 7, 2017
    • Verified Reviewer

    Cellunlocker.net rocks. The instructions which are provided are awesome and very well explained. I tried and it works. Thanks for the prompt reply, keep up the good work.

    Thanks and regards.

    Bottom Line: No, I would not recommend this to a friend

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  • Great customer service

    • Calgary, Alberta, Canada,
    • Sep 6, 2017
    • Verified Reviewer

    Customer service was great. My phone had some problems unlocking initially. Not sure what the problem was, but Cellunlocker.net eventually solved it within 1-2 days, and now I'm all unlocked. I'm happy now.

    Bottom Line: Yes, I would recommend this to a friend

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Showing 1-11 of 121

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