About CompressionSale.com

As the self-proclaimed “premier source for top brand name” compression wear, CompressionSale.com provides a wide variety of compression stockings, accessories, and specialty products. In addition, the company claims to provide these products at the lowest possible prices, or they’ll beat the advertised price by 10%.

But are the low prices offered by CompressionSale.com worth the effort? Let’s squeeze the facts and find out where they lead.

CompressionSale.com Details

CompressionSale.com offers several categories of products from many of the top compression wear manufacturers, including Medi, Jobst, Sigvaris, Juzo, and many others, including:

  • Men’s and women’s knee highs and thigh highs
  • Travel, athletic, and diabetic socks
  • Maternity support hose
  • Accessories, including application and removal aids, garter belts, adhesives, liners, and more.
  • Specialty products, including arthritis relief, braces, supports, ulcer care stockings, and more.

When using the CompressionSale.com website, you can search for products by style, brand, compression level, fabric, and more; by top-rated category; by compression level; or based on popular searches from other customers . In addition, you can search their catalog directly by item number or keyword. If you’re new to compression wear or are having difficulty finding the right product to fit your needs, CompressionSale.com claims that their certified fitters can help walk you through the process.

CompressionSale.com Pricing & Refund Policy

Due to the diversity of products featured on the CompressionSale.com website, prices range considerably; anywhere from under $20 to $130 or more. However, the company claims to offer a low price guarantee, which means that they’ll beat any advertised price by 10%, although this excludes items sold on Amazon and Ebay.

In addition to this guarantee, CompressionSale.com provides free Standard shipping on all compression stockings shipped within the U.S.

CompressionSale.com offers a 180-day return policy, less a 15% restocking fee. However this offer only applies to unworn items in their original packaging. Items that have been tried on are eligible for store credit/exchange only, and only within 30 days of purchase. For full details, be sure to read their Return Policy.

In order to initiate the refund process, you’ll need to obtain a Return Merchandise Authorization (RMA) number from customer service by calling 800-504-7315.

What Do Other Consumers Have to Say About CompressionSale.com?

CompressionSale.com is operated by AL and PO Corporation based out of Vernon Hills, IL. The company holds a D+ rating with the Better Business Bureau, based on more than 70 closed complaints over the past three years, most of which appear to relate to poor customer service and difficulty processing refunds. In fact, we noticed that the company’s responses on the Better Business Bureau website were very short (despite attempting providing answers to detailed problems), and definitely did not have a friendly vibe. As such, this gives the appearance that CompressionSale.com does not place a nig emphasis on exceptional customer service.

Elsewhere online, most customer complaints appear to mirror those found on the BBB, referencing poor customer service (e.g. unknowledgeable staff, numerous requests for the same information, etc.) and difficulty processing refunds. Despite this, the company appears to have a positive reputation for their large product selection, competitive pricing, and easy purchasing process.

What’s the Bottom Line About CompressionSale.com?

Even though it appears CompressionSale.com has a positive reputation for large selection, competitive pricing, and easy purchasing process, should you buy from them? Based on our research, they appear to be a solid option for your compression wear needs, although there are a few things you should keep in mind beforehand.

First, the top customer complaints we encountered were that CompressionSale.com customer service is often very unhelpful, and that the refund process is overly restrictive. With this in mind, here are a few tips you can use to avoid hassles:

  1. Make sure you keep the original packaging, since numerous customers have complained that they will reject your return without this, even if the item was never worn.
  2. Make absolutely certain that you’re purchasing the correct item, as CompressionSale.com will not cancel your order, even if you call within five minutes of placing it.
  3. Even if you do successfully return your compression wear, you’ll be responsible for return shipping charges, and CompressionSale.com will automatically deduct a 15% restocking fee from your total refund.

Next, with CompressionSale.com’s reputation for poor customer service, we’re dubious that their certified fitters can really help you purchase the best product that suits your needs. To gauge what you can expect if you need to return an item, you may want to try contacting them first to experience it firsthand.

Finally, as we mentioned in our Science of Compression Wear article, these products have a long medical history of improving patients’ circulation and blood oxygenation. However, they have not been shown to improve athletic performance; only to decrease lactic acid buildup and to reduce post-workout recovery times.

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26 Customer Reviews for CompressionSale.com

Average Customer Rating: 1.5
Rating Snapshot:
5 stars: 3 4 stars: 0 3 stars: 0 2 stars: 1 1 stars: 22
Bottom Line: 12% would recommend it to a friend
Showing 1-11 of 26
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  • Their $99 compression hose ran the first time I wore them.

    • CA,
    • Nov 15, 2016

    I ordered a pair of the Jobst thigh-high stockings for $99 a pair. Just pulling on the thigh-high compression hose ripped a gigantic run the very first time I put them on. I was treated badly on the phone, did not get a new stocking to replace the faulty one and was unhappy that this company does not stand behind their products. Horrible product, horrible service. This is the first review I have ever written about a product and company. I have never felt more unhappy with a product I have ordered. Do not waste your money!

    Bottom Line: No, I would not recommend this to a friend

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  • This company stinks! They don't stand behind their products.

    • San Francisco, CA,
    • Nov 4, 2016

    A Jobst stocking I purchased ran the first time I wore it. I called the phone number on the website and was rudely told to handle my problem online. I never received the label I was then promised for a return/exchange. When I contacted them using their Live Chat feature, I was told a label was sent on X date, but it never was (I always check my spam file).

    That person promised to send another label the same day, but it didn't come. I think this whole company is a scam and will never purchase from them again.

    Bottom Line: No, I would not recommend this to a friend

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  • Don't buy

    • Mesa, AZ,
    • Sep 25, 2016

    Be careful. This company refuses to offer refunds. Store credit only.

    Bottom Line: No, I would not recommend this to a friend

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  • Stay away

    • Salt Lake City, UT,
    • Sep 17, 2016

    I ordered a pair of compression stockings and chose the Express Saver delivery, paying more to receive the item in 2-4 business days. The email confirmation came with no tracking number. After I've contacted customer service and got the tracking number, I found out the shipment was Ground and not Express Saver. Talking to them was useless.

    Bottom Line: No, I would not recommend this to a friend

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  • This company lies

    • California,
    • Sep 10, 2016

    I bought stockings from this company that said free shipping. When you call they say they are busy and have customers waiting. What am I? A customer. They hung up on me 3 times. I just want to know why I'm being charged shipping. They say orders under $15.00 have shipping. If you read their website it says No shipping charges under $10.00. Then if you scroll down and look at the chart it says shipping free for any compression stockings. They just make things up on the phone then say they can't help you. Then I had a coupon code she said didn't apply to me when it applied the same day on a different order. Don't buy from them. Worst customer service and will not help you.

    Bottom Line: No, I would not recommend this to a friend

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  • Find another dealer

    • Tucson, AZ,
    • Aug 28, 2016

    I ordered two pairs of socks listed as "In stock" on the website. My order was immediately charged to my credit card and I got a confirmation email. After a week or so, I called to ask about my order as I never got an email saying shipped. I was told they were out of stock but would be shipped when they came in the following Friday or Monday. Since I didn't get a ship notice, I called the following Tuesday and was told they were on manufacturer back order and was given a date a month and a half away. Both times they offered to substitute another item and I declined. I canceled the order and asked that they confirm the cancelation. Customer service could only say they would send the refund request to the processing department. Now after a few days, there's no refund. After reading other reviews here, I see I should place a dispute with my credit card company without waiting any longer. The web site still says the item is "In stock". Since I still needed the socks, I ordered from another supplier for the same price and received the socks two days later. Save yourself the hassle and skip compressionsale.com.

    Bottom Line: No, I would not recommend this to a friend

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  • A terrible company, beware

    I made an order and tried to cancel within 3 hours. I was told the order had already shipped but could be returned if unopened when received. I ordered a different item made by Futuro that I already own and is very satisfactory. I filled out the return forms and was given the worst customer service. The RMA# was not approved after the 72 hours.

    After several phone calls (some of which the representative hung up on me), I called my credit card company to put the item in dispute. The $26.85 mount is being handled by CitiBank and their merchant bank. I plan to donate the 3 pairs of compression hose to someone at our hospital that might need them.

    Bottom Line: No, I would not recommend this to a friend

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  • NOT happy

    I ordered some stockings, and got the right size and product but they didn't fit me. I called, and customer service said I have to send an email, which was stupid, because why cant they help me on the phone? I sent the email, and was told to wait 72 hours. NEVER heard back!

    I then went to the website and did a "live" chat with a customer service rep, who obviously didn't speak English because their typing did not make much sense. However, then she said they FORGOT to reply to my email, and I should be getting a reply soon.

    10 days after I sent my initial email, I'm still waiting for a reply back. I guess that's $35 down the drain!

    Bottom Line: No, I would not recommend this to a friend

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  • Worst company ever

    • New York,
    • Aug 11, 2016

    I have never had a worse experience with a company than this company. They make an error and want me to pay the return shipping. They changed my order without consulting me and now expect me to pay a restocking fee.

    If you read this before you purchase, the price benefit is not worth it. Go with a little more expensive and more reputable site.

    The customer service is so bad, the manager says she has no way to call me. She can only make an internal phone call. But a person who is a subordinate can make outside calls. AWFUL.

    Bottom Line: No, I would not recommend this to a friend

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  • Too Good To Be True

    The first time that I ordered a pair of compression stockings was through my pharmacy. They arrived promptly, were the correct size but quite expensive. I have been wearing them for some time now. I subsequently surfed the net to find a more reasonably priced product and found the same item at "CompressionSale.com".

    I ordered two pairs as I knew that wearing them is a long-term need for me. Although the package was marked the correct size, the unmarked contents were way too small for me. I returned them and received a credit. I ordered another set and promptly received them as well. They also were marked "Extra Large" on the package but the unmarked contents were obviously a "small" size. I followed up and explained this in a return package asking for a return of my $72.39. This happened to me quite some time ago, but there was never a refund nor any response. I still have a proper copy of my return form as requested by "compressionsales.com" but never received any of the funds I paid! I hope this a warning for anyone trustingly sending their money expecting to receive a suitable product or a refund.

    Scam or sloppy business practice, makes no difference: my money (US funds) is gone.

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 2 people found this review helpful

    Horrible service

    • Murfreesboro, TN,
    • Mar 14, 2016

    They sent an item I did not order. I could not get anyone by phone over the weekend. I called on Monday and got no help but was told to email the Company customer service. I did but never received any conformation. So I sent another email! They were so rude and refused to credit my card and would not send me my order unless I paid for it again. I returned the item I received in error. I have no idea when or if I will get what I ordered. Please read the return policy before ordering.

    Bottom Line: No, I would not recommend this to a friend

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Showing 1-11 of 26

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