About CompressionSale.com

As the self-proclaimed “premier source for top brand name” compression wear, CompressionSale.com provides a wide variety of compression stockings, accessories, and specialty products. In addition, the company claims to provide these products at the lowest possible prices, or they’ll beat the advertised price by 10%.

But are the low prices offered by CompressionSale.com worth the effort? Let’s squeeze the facts and find out where they lead.

CompressionSale.com Details

CompressionSale.com offers several categories of products from many of the top compression wear manufacturers, including Medi, Jobst, Sigvaris, Juzo, and many others, including:

  • Men’s and women’s knee highs and thigh highs
  • Travel, athletic, and diabetic socks
  • Maternity support hose
  • Accessories, including application and removal aids, garter belts, adhesives, liners, and more.
  • Specialty products, including arthritis relief, braces, supports, ulcer care stockings, and more.

When using the CompressionSale.com website, you can search for products by style, brand, compression level, fabric, and more; by top-rated category; by compression level; or based on popular searches from other customers . In addition, you can search their catalog directly by item number or keyword. If you’re new to compression wear or are having difficulty finding the right product to fit your needs, CompressionSale.com claims that their certified fitters can help walk you through the process.

CompressionSale.com Pricing & Refund Policy

Due to the diversity of products featured on the CompressionSale.com website, prices range considerably; anywhere from under $20 to $130 or more. However, the company claims to offer a low price guarantee, which means that they’ll beat any advertised price by 10%, although this excludes items sold on Amazon and Ebay.

In addition to this guarantee, CompressionSale.com provides free Standard shipping on all compression stockings shipped within the U.S.

CompressionSale.com offers a 180-day return policy, less a 15% restocking fee. However this offer only applies to unworn items in their original packaging. Items that have been tried on are eligible for store credit/exchange only, and only within 30 days of purchase. For full details, be sure to read their Return Policy.

In order to initiate the refund process, you’ll need to obtain a Return Merchandise Authorization (RMA) number from customer service by calling 800-504-7315.

What Do Other Consumers Have to Say About CompressionSale.com?

CompressionSale.com is operated by AL and PO Corporation based out of Vernon Hills, IL. The company holds a D+ rating with the Better Business Bureau, based on more than 70 closed complaints over the past three years, most of which appear to relate to poor customer service and difficulty processing refunds. In fact, we noticed that the company’s responses on the Better Business Bureau website were very short (despite attempting providing answers to detailed problems), and definitely did not have a friendly vibe. As such, this gives the appearance that CompressionSale.com does not place a nig emphasis on exceptional customer service.

Elsewhere online, most customer complaints appear to mirror those found on the BBB, referencing poor customer service (e.g. unknowledgeable staff, numerous requests for the same information, etc.) and difficulty processing refunds. Despite this, the company appears to have a positive reputation for their large product selection, competitive pricing, and easy purchasing process.

What’s the Bottom Line About CompressionSale.com?

Even though it appears CompressionSale.com has a positive reputation for large selection, competitive pricing, and easy purchasing process, should you buy from them? Based on our research, they appear to be a solid option for your compression wear needs, although there are a few things you should keep in mind beforehand.

First, the top customer complaints we encountered were that CompressionSale.com customer service is often very unhelpful, and that the refund process is overly restrictive. With this in mind, here are a few tips you can use to avoid hassles:

  1. Make sure you keep the original packaging, since numerous customers have complained that they will reject your return without this, even if the item was never worn.
  2. Make absolutely certain that you’re purchasing the correct item, as CompressionSale.com will not cancel your order, even if you call within five minutes of placing it.
  3. Even if you do successfully return your compression wear, you’ll be responsible for return shipping charges, and CompressionSale.com will automatically deduct a 15% restocking fee from your total refund.

Next, with CompressionSale.com’s reputation for poor customer service, we’re dubious that their certified fitters can really help you purchase the best product that suits your needs. To gauge what you can expect if you need to return an item, you may want to try contacting them first to experience it firsthand.

Finally, as we mentioned in our Science of Compression Wear article, these products have a long medical history of improving patients’ circulation and blood oxygenation. However, they have not been shown to improve athletic performance; only to decrease lactic acid buildup and to reduce post-workout recovery times.

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36 Customer Reviews for CompressionSale.com

Average Customer Rating: 1.4
Rating Snapshot:
5 star: 3 4 star: 0 3 star: 0 2 star: 1 1 star:  32
Bottom Line: 8% would recommend it to a friend
Showing 1-11 of 36
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  • Very difficult to return merchandise

    Unless you're positive, you won't return anything back to the company; you're BEST to go elsewhere. Their return policy is long and very detailed. When ordering this kind of product, you don't know the fit or size until you receive it. You own it. They won't let you return the product without prior authorization, and they will not acknowledge you. Go elsewhere.

    Bottom Line: No, I would not recommend this to a friend

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  • Have spent months disputing false charges. Stay away!

    • Los Angeles, CA,
    • Jul 2, 2017
    • Verified Reviewer

    I co-sign on every other bad review on here. They purposefully send out the wrong size then put you through the wringer both via email and via phone pretending like they don't understand a simple complaint (i.e.: You sent me three pairs of small, I ordered three pairs of large. Please send a postage paid return label so I can exchange.)

    They will keep asking you the same circular questions over and over again that make no sense as a response, and I went through 17+ exchanges back and forth to an inquiry as simple as the one above. When I called, a "customer service" rep named (ironically) Love, she kept putting me on 10-15 minute holds and when I tried to get any "service" from her, she said she was busy and had other calls to take and HUNG UP on me!

    Even after going through the entire dispute process with Visa and having it ruled in my favor and being credited back the amount that this company was attempting to steal from me ($127), they then turned around and without my consent or knowledge, RE-CHARGED the $127! So now I have to go through the entire dispute process again.

    I have spent so much time, energy, and frustration over three pairs of socks with this HORRIBLE company. Please, do yourself a favor and STAY AWAY!

    Bottom Line: No, I would not recommend this to a friend

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  • Very disappointed

    I understand that this company indicates that there are no refunds, only exchanges and store credit. However, I thought they might make an exception in my situation since the person I purchased products for DIED a couple of days after I placed the order, and I personally have no need for these items.

    That was not the case, however, and the customer service representative was not even particularly pleasant. He just kept repeating "this is the policy that is in place."

    Bottom Line: No, I would not recommend this to a friend

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  • Dishonest company!

    • Bay Area, CA,
    • Jun 10, 2017
    • Verified Reviewer

    This company is dishonest and underhanded. If I could give a zero star, I would.

    I ordered an item from their website, but the wrong item appeared in the email order confirmation. I emailed immediately to change it, but they said they could not fix it because the order had processed. When I called to make an exchange, they said I had to use their website to get a return form. Their website contains a checkbox saying you agree to their return policy. The policy says they are not responsible for the web order differences and customers are responsible for shipping charges.

    I called them again, and they put me on hold over 30 minutes until past closing time. I sent a chat request, and they left me hanging with no reply for over 20 minutes. I called again days later, and they said I had to pay return shipping and additionally it would cost me $7.00 in shipping to have the original $27.98 item I ordered shipped to me.

    I do NOT recommend ordering anything from this corrupt company. Don't use them. This company is corrupt. They automatically substitute cheaper products than the ones in their online catalog and then make profits by charging big shipping fees for exchanges.

    Bottom Line: No, I would not recommend this to a friend

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  • Very poor customer service!

    • Laurel, MD,
    • Apr 25, 2017
    • Verified Reviewer

    I ordered three items from this company two weeks ago and received everything last week. The only problem was that one of the items was not what I ordered. After sending several emails and getting one line answers which got me nowhere, I called and talked with Sarah, who finally sent me a postage paid return label. They will not send the item I actually purchased until they receive the item they sent in error back, even though it was not my fault. No amount of protests about how unfair and not customer friendly that was helped.

    So now it will be another two weeks before I receive what I ordered. From what other reviewers have stated here, I probably would not be successful at a refund, so once I receive what I ordered, I will never deal with this company again. They have no customer service skills whatsoever!

    Bottom Line: No, I would not recommend this to a friend

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  • Beware, no refund policy

    This was a terrible experience. Compression stockings arrived on Friday, and I opened them but did not even try them on. I asked for a refund on Monday, but they do not issue refunds. Beware of this company. Discount Surgical Stocking is much better with customer service.

    Bottom Line: No, I would not recommend this to a friend

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  • My CompressionSale experience

    • Pittsburgh, PA,
    • Feb 3, 2017
    • Verified Reviewer

    I wish I had come across the HighYa's comments about the CompressionSale company before I got involved with them.

    The HighYa comments are very true and factual. Everything they said is exactly what I experienced. The company sucks when it comes to customer service, especially with returns and exchanges. They do not refund you your money, so you are held hostage to deal with them on their terms, which are not customer friendly.

    Their claim to low prices on their website is not always true. Their claim on their website to beat a lower price by 10% is a blatant lie. They simply remove the product from their website, then tell you that they have the same price as the competitor's price. So they meet the lower price for your transaction without giving you the 10%. I do not recommend them.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 1 people found this review helpful

    They lie

    • California ,
    • Jan 20, 2017
    • Verified Reviewer

    They lie because they do not offer the lowest price guarantee or a price match. And they do not offer fast and free shipping.

    After I had ordered, they told me that they do exchanges, only, however, their website does say they offer easy returns. There was a huge confusion with my order because one customer service agent told me my stuff was back ordered and that I wouldn't be receiving it for two weeks, then when I ordered from another company and asked them to cancel my order, they told me they couldn't cancel it because they had already shipped it out. However, when I look at the tracking information, it shows they didn't ship it out until after the phone conversation.

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 2 people found this review helpful

    Bait and Switch Scam!

    • Wisconsin,
    • Dec 26, 2016
    • Verified Reviewer

    I tried to order Jobst socks on Black Friday for the advertised of $19.99 on their website, but when I placed the items in the cart, the price jumped to over $57. I bought them anyway, and they sent me defective socks.

    I actually fell for the old bait and switch scam, my bad. I then tried to return them. I was willing to exchange for other products and asked them to price match another price I found. They wanted me to pay for shipping, and would not price match.

    I asked why and they would only say that they can deny any price match for any reason and mine was denied.

    I said I would just keep the socks and never order from them again, as I just did not trust them. They do not care about your satisfaction, stay away.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 1 people found this review helpful

    Deceitful awful return and service -- AVOID!

    • Tucson, AZ,
    • Dec 19, 2016
    • Verified Reviewer

    Should have read the reviews, they are a terrible and deceitful company with a terrible return policy that is stacked against reality. Read the other review sites, all the same. Found a petition to remove them from Google Search because of poor business practices and signed it. Here it is if you're interested.

    I just signed the petition, “Google, Inc: Expose Compressionsale.com.” I think this is important. Will you sign it too?

    Here’s the link: www.change.org/p/google-inc-expose-compressionsale-com

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 2 people found this review helpful

    Their $99 compression hose ran the first time I wore them.

    • CA,
    • Nov 15, 2016
    • Verified Reviewer

    I ordered a pair of the Jobst thigh-high stockings for $99 a pair. Just pulling on the thigh-high compression hose ripped a gigantic run the very first time I put them on. I was treated badly on the phone, did not get a new stocking to replace the faulty one and was unhappy that this company does not stand behind their products. Horrible product, horrible service. This is the first review I have ever written about a product and company. I have never felt more unhappy with a product I have ordered. Do not waste your money!

    Bottom Line: No, I would not recommend this to a friend

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