Coventry Direct Reviews

They say if you no longer can afford your policy, that they would buy it. Fraud advertising. paper workI have a 100,000 policy, and they received all my paperwork. Then I was denied since I Wasn't about to drop dead or meet their requirements. They have all my medical papers and I have requested them back. I have yet to receive them. This is a company seeking your information, false advertisement.

Bottom Line: No, I would not recommend this to a friend

Well, I wish I would have seen this when I "trusted" Billy to get me something for my $350,000 life insurance policy. Problem is that until he and his company were nearly two months into the review, no one had the idea to check with my company and talk about "converting" the policy! Well, the idiots, "Billy" found out that we were a month late in asking that question! So we could have converted the policy with "no medical questions" to a frozen premium of about $764 for the next 35 years, which would have made the product of interest to a buyer! So because "Billy" was (is) clueless, all I got from was "sorry!"

"Sorry" won't pay the bills! Do not trust this company; I am sorry I did!

Bottom Line: No, I would not recommend this to a friend

They are scammers. Their only interest is to make money from your life settlement. They cherry pick. They were not interested in my insurance policies that totaled Two Hundred Thousand.

Very pleasant in the beginning, but bad communication. They say we'll work with you, but don't.

Don't waste your time on them. They are only interested in making money and not interested in your life situation.

Bottom Line: No, I would not recommend this to a friend

I recently had a heart attack. I have a term policy that will expire in a year and a half. I was told that it would not be a problem and they could help. I am in need of help for some medical bills. After two weeks, I get a phone call that the policy would cost too much, after two weeks of promising they could help. I just hope I die in the next year and a half. They are a hoax.

Bottom Line: No, I would not recommend this to a friend

I saw the TV ad showing the older couple happy and healthy, discussing selling their policy to Coventry. The purpose of this couple selling was to have extra money for vacations, medical, and other necessities. I contacted Coventry because I have a term life insurance policy for a significant amount of money. The agent called me and we reviewed the opportunity which I told them that I was open to selling my policy. However, after going over my history being well over 60 years old they told me I was too healthy to consider buying my policy from me.

Watching the TV ad nothing is mentioned about being on or near the deathbed. This is totally deceptive advertising as they could easily make that very clear. The FTC commission should review.

Bottom Line: No, I would not recommend this to a friend

After reviewing my health questions, they said that although I was 72, I wasn’t dying so they didn’t want to purchase the last 3 years of my term policy. These crooks only want terminal folks. Doesn’t say that in their ad, does it.

Bottom Line: No, I would not recommend this to a friend

Have serious and chronic medical problems halting my work as a physician. Applied to sell a $100,000 life policy. Tons of medical documentation supporting the need.

Coventry wasted over a month collecting my Medicals for blood cancer. Heart attacks and more. I’m on disability.

They came back refusing to buy my policy. "I’m not sick enough". They only want those on deaths bed to buy so they do not have to pay out much in premiums or a sale.

DO NOT WASTE your time with this company. They are fraudulent with false advertisement all over.

If you are in hospice with a week to live, they give 1/3 of the policy I hear from other dissatisfied people.

A scam and misleading company.

Bottom Line: No, I would not recommend this to a friend

I responded to the TV commercial about selling my term life insurance. The ad says to call to see if your POLICY qualifies...turns out it has nothing to do with your policy. I was told that even though I am 66 now I didn't qualify because I am too healthy!

But they did explain that if my health status changed (for the worse of course) then I could call back. So they apparently are only interested in buying your life insurance policy if they won't have to pay your premiums too much longer!

Bottom Line: No, I would not recommend this to a friend

My life insurance came up for review and the cost was going to go up significantly, so as advertise Coventry should be able to help by cashing at least some of my $150,000 policy. Well after weeks of waiting, they said flat no! The investment would not pay them. Now I am 67 years old with diabetes and have had two heart attacks plus stage two kidney failure, so unless you are going to die very very soon, don't waste your time.

Bottom Line: No, I would not recommend this to a friend

Coventry Direct contacted me in mid-January 2022 for selling my life insurance policy that I have had since 2010. On January 27th, 2022, we started the inundating and invasive process of gathering all sorts of data including signed medical records by my Doctor as well as a statement from my life insurance company. This process went on for seven weeks and it took quite a bit time, detailed energy, and patience.

Everyone in this process knew when my 65th birthday is and yes, I do turn 65 this year in 2022. On March 21st, at 16:13 hours, I was told that I DON'T qualify to sell my life insurance policy because of three reasons:

1) I am considered a healthy being, an MBC survivor.

2) I don't turn 65 until December of 2022.

3) It would cost Coventry Direct $4,100 to complete this process.

As it would turn out, everyone at Coventry Direct that I worked with on this since January 2022 knew these three things, yet everyone continued to prolong what would be an extremely laborious process with a negative, unfortunate result. Everyone also knew that I was looking to reduce my debt with the life insurance sales proceeds.

This entire process was not only unpolished, but it was also void of detailed attention with the end result in simply being cruel. And, may I add, cruel to a senior citizen on a very fixed, limited income during a very expensive time in our culture.

Thank you for allowing my opinion.

Length of Use: 3–6 months

Bottom Line: No, I would not recommend this to a friend

Unlike the other reviewers here, I had a very positive experience with Coventry. Life settlements are complicated and time-consuming transactions. Every situation is different and presents its own challenges. I dealt with two individuals at Coventry over the course of several months and found them both to be extremely knowledgeable and professional.

The process inevitably takes longer than expected because medical professionals are slow to turn over records and the insurance company whose policy is being sold delays as well. In the end, Coventry delivered for us, beating the prices offered by competitors.

Bottom Line: Yes, I would recommend this to a friend

Coventry Direct is a professional company by helping us through the process of selling our life insurance policy. Ms. Rooney was our agent and worked wholeheartedly to keep us well informed of the procedure. Thank you for the positive experience.

Bottom Line: Yes, I would recommend this to a friend

Turns out the company did attempt to contact me, both via phone and email, I just missed both attempts.

Bottom Line: No, I would not recommend this to a friend

I sold a life insurance policy to Coventry Direct. My yearly premiums were about to increase significantly. Their agent Ryan Grow was a great help to me. He explained the entire process and kept me informed of all proceedings. Everything that was promised was delivered in a timely manner. It was a good experience.

Bottom Line: Yes, I would recommend this to a friend

It was a pleasure working with Clint Files of Coventry. It was more of a process than what I had anticipated, however, Clint was very knowledgeable and helped walk me through all the steps. I would highly recommend anyone to work with Clint and Coventry to take care of the need to sell an insurance policy. I did learn that it is a long process and patience is a virtue. Many thanks to Clint Files for walking me through all that was needed.

Bottom Line: Yes, I would recommend this to a friend

After many months of back and forth with a different representative, Jordan took over my case. From the start he made me confident that I had made the right choice of choosing Coventry. He was calm and reassuring throughout this process of getting the insurance company to expedite the different forms that needed to be completed.

Jordan is solely the one reason that I would refer others to Coventry.

Bottom Line: Yes, I would recommend this to a friend

A Coventry Direct advertisement on social media peeked my interest about a "life settlement". With cancer in my rearview mirror 4 years earlier and unable to work to make the annual premiums of a life insurance policy, it would be necessary to drop the policy and forfeit all previously paid premiums which totaled several thousand dollars.

Upon contacting CD, I was greeted by Scott Kalbfleisch with a very understanding attitude. Scott led me through the process and after reviewing all of my information, made me an acceptable offer for CD to help me sell the life policy.

Daily Scott stayed in contact with me to keep me apprised of every step of the process, even calling me after everything had been completed to make sure I had received my settlement.

I would encourage anyone to review the "life settlement" process with Scott at Coventry Direct. The process was timely, easy, and rewarding. I am glad to tell others about CD and Scott.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

My experience working with Coventry was nothing short of excellent. The assigned point person was Peyton Marcus. We had some issues, but you see a person's real value when things don’t go perfectly well.

Peyton was very professional in representing your firm. We had numerous calls with not only the supplier of the policy but the family members involved, and items were handled very well.

I would recommend Peyton to any of your clients.

Thank you.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

I had a great experience with Coventry Direct. The process was very efficient. My representative was very knowledgeable and professional. We received a quick payout that significantly helped my family.

Bottom Line: Yes, I would recommend this to a friend

When my father was looking for a company to purchase his existing life insurance policy, we decided to contact Coventry Direct. I'm so glad we did! Kelley Rooney, our representative, was AWESOME. From beginning to end, she had constant communication with me, and the utmost professionalism in handling our file. She is great at her craft and very sensitive to the client's needs. She helped my dad get a fair settlement. Thanks Kelley, you're the best! 10/10 stars!

Bottom Line: Yes, I would recommend this to a friend

Kelley Rooney took ownership of my application on day one and continued to work with me throughout the process and up to and including the fund's transfer.

If you decide to apply to Coventry Direct, be sure to ask for Kelley. By the time the process was completed, I felt like I had know Kelley for years!

Bottom Line: Yes, I would recommend this to a friend

For me, dealing with Coventry Direct was a great experience. I was treated with respect and felt their representatives (especially Peter Herschon) truly cared about my circumstances. It was a multiple-month period with a unique parameter of being younger than their typical client. Nevertheless, they worked with me all the way and helped me receive a generous compensation for my unneeded life insurance. I would recommend Coventry Direct to anybody, especially Mr. Herschon.

Bottom Line: Yes, I would recommend this to a friend

I cannot recommend Coventry Direct highly enough. At a point during my husband's terminal illness, we decided to investigate the option of selling one of his insurance policies to help with our current finances. Being a life insurance agent, my husband investigated various companies who perform this service, and we ended up making a deal with Tyson Mayer at Coventry.

Being that we are local to the headquarters, we chose to meet Tyson and his associates personally. They were very kind, professional and worked hard to give us the best offer possible and, in fact, they made it a point to do so. Once our decision was made, the process was very quick. We signed papers and got our payment within days. Having this money was very comforting to us during a very challenging and emotional time, and working with Tyson and Coventry made a very emotional and regretful situation as best as it could possibly be.

Bottom Line: Yes, I would recommend this to a friend

Having a Term Life Insurance Policy that was due to expire in several years with no cash value my wife and I decided to review our options. We were aware of Coventry as a result of their TV commercials.

The entire process from start to finish was about six months, at the end of which I received the negotiated price for my policy. Working with Coventry's representative (Tyson Mayer) was always a professional and enjoyable experience. Tyson kept us up to date every step of the way. The many documents requiring signatures were reviewed by two attorneys and discussed with a former insurance/financial planner. All documents and forms were approved with one minor change.

My wife and I would strongly recommend working with Tyson Mayer to confirm your options.

Bottom Line: Yes, I would recommend this to a friend

Our experience with Coventry was excellent from the first phone call until our money appeared in our bank account. KELLY ROONEY was our contact person, and she took care of us as if we were family. She knew our situation and the anxiety we felt over my husband's cancer and an impending move. She called and kept us in the loop as to what was happening, the timeline, and just what to expect. She got things done even though our case was a difficult one dealing with the life insurance company we had. I will certainly tell others where to go when there seems to be no hope. Thank you all at Coventry Direct.

Bottom Line: Yes, I would recommend this to a friend

I wanted to share my experience with Coventry.com.

Feeling a bit skeptical after seeing a late night commercial, I looked into it to see what it was about and if it was legit. While I found the company to be a bit unorganized and slow to process and approve my life settlement, my advisor Billy Gu did a really good job. He constantly kept in touch to let me know where it was in the process and contacted me immediately when I got approved.

Billy even went the extra mile and did a three-way phone call with me to my insurance company when I could not find the original paperwork. This helped alleviate the stress and hassle on my end.

All in all, because of Billy's expertise it was a good experience. I do advise anybody who's going through this process to read the contract carefully, and then make an educated decision if this is best for you.

Thank you again Billy Gu!

Bottom Line: Yes, I would recommend this to a friend

I saw Coventry Direct's ads on TV in early May. I contacted them around May 7, 2017. Mr. Tyson Mayer, Regional Vice President for Coventry, contacted me by phone on May 9, 2017. I received authorization forms on May 9, 2017, and returned them on May 15, 2017.

Mr. Tyson contacted me May 24th and 31, 2017 to let me know he had received doctors letters and a few offers. I received an acceptable offer for my policy on 6/5/2017. Mr. Mayer mailed out my paperwork to finalize the contract 6/8/2017, and I received them June 9, 2017. I returned the documents June 12, 2017. I got the final forms on June 14, 2017.

Mr. Mayer called me June 26, 2017, and told me that the policy title had been transferred. My check had been sent by FedEx overnight. I received the check for the policy June 26, 2017.

During the entire process from the initial contact to the final transaction, I was completely satisfied with Coventry. Mr. Tyson Mayer was always cordial, concerned with my condition, informative, courteous, genuine, and there 24/7. I was always kept current on my status during the process. I have received follow-ups from Mr. Mayer personally. I would highly recommend Coventry to my friends, family, and the general public.

Sincerely yours,

Lance M. Shaffer.

Bottom Line: Yes, I would recommend this to a friend