About Crepe Erase

Endorsed by Jane Seymour, Crepe Erase is claimed to be a revolutionary 2-step anti-aging system that smoothes, firms, and lifts the dry, aged, and “crepey” skin on your neck, chest, arms, and legs. In fact, the product is claimed to be a “breakthrough body treatment” that gives users a chance to “be happy in your own skin.” That’s right, for $59.95 you have a chance to be happy with yourself! How empowering.

With this said, Crepe Erase is claimed to start working after just one use. And although there are no ingredients (other than TruFirm, which we’ll talk more about in a moment) listed on the Crepe Erase website, one HighYa reader emailed us to let us know it contains the following:

  • Shea butter
  • Cocoa butter
  • Olive oil
  • Beeswax
  • Dill extract
  • Apple extract

When it comes down to it, you’ve spent hundreds (if not thousands) of your hard-earned money on anti-aging creams in the past, with less-than-stellar results. But instead of doing this again, you’ve come here to find out whether or not Crepe Erase will work for you. Consider the following:

What Causes Crepey Skin?

Crepey skin is caused by a variety of factors that conspire to leave you with crinkly, sagging skin that resembles the texture of tissue paper. Crepey skin can appear just about anywhere on the body, although it’s most common on the neck, face, arms, and back of the hands—basically, anywhere that’s frequently exposed to the sun and other elements.

What Causes Skin To Appear Crepey?

As we age, our skin naturally thins as collagen and elastin production (two of the most common structural proteins in the human body) begins to slow down, which are responsible for (among many other things) supporting the extracellular matrix of your skin. In other words, the more collagen and elastin your body has, the more likely your skin is to look firm, supple, and healthy.

If you’ve been researching anti-aging products for long, you probably know that this is what leads to wrinkles, but it’s also the same process that causes crepey skin. Instead of forming deep wrinkles though, linear or diamond-shaped marks begin to appear between hair follicles, which slowly become more exaggerated as time passes, eventually giving off a tissue paper-like appearance.

Other Factors That Can Lead To Crepe-iness

While most people begin experiencing crepey skin soon after they reach their 40s, age isn’t the only factor. Just like wrinkles and other signs of aging, crepey skin can reveal itself after losing weight (there’s less fat remaining to plump skin and smooth out lines), years of excessive sun exposure, smoking cigarettes, eating a diet high in sugar, and more.

So, while creams like Crepe Erase might help improve the appearance of crepey skin (more about this in a second), you might get the most bang-for-your-buck by addressing some of these lifestyle factors first.

Can You Reverse Crepey Skin?

Just like any other signs of aging, once your skin turns crepey, there’s no turning back. However, you can temporarily minimize the appearance of your crepey skin using prescription retinoids along with other firming products, so we’d definitely recommend speaking with your dermatologist.

What about Crepe Erase, though? Will it really help address your crepey skin? Let’s dig in and find out.

What is TruFirm? Are Crepe Erase’s Other Ingredients Effective?

It appears that TruFirm is a proprietary ingredient featured only in Crepe Erase products, as there isn’t any information about it through third-party websites. Because of this, there’s no way to judge its effectiveness.

With this said, shea butter is an “off- white or ivory-colored fat extracted from the nut of the African shea tree” widely used for its moisturization effects. Similarly, cocoa butter is a vegetable fat included in a variety of cosmetics, also for its moisturizing and antioxidant properties. As another fatty substance, olive oil is also used primarily for moisturization.

Beeswax is known for its anti-swelling and anti-inflammatory properties, dill contains chemicals that might help relax muscles, and apple contains acetic acid, along with vitamins B and C. However, according to WebMD, there is insufficient clinical evidence showing that any of these ingredients can reliably provide visible anti-aging benefits.

What does all of this mean? Overall, it appears that, like many other anti-aging and skincare products we’ve reviewed, Crepe Erase’s primary benefit is related to moisturization. And while this can certainly improve the appearance and texture of your skin if it’s dry, none of the ingredients contained in Crepe Erase appear to address the root cause of crepey skin (e.g. collagen loss).

As such, it’s probably the case that any results you’ll achieve from using Crepe Erase likely aren’t as revolutionary as the manufacturer claims.

Is Crepe Erase Clinically Proven?

Although Crepe Erase’s ingredients may not be effective for much more than moisturization, is the product itself proven to work?

In short, no. Although Crepe Erase’s website claims it’s “proven to provide visibly firmer, younger-looking skin,” there is no proof provided on the site, and there is no third-party confirmation of this.

Keep Your Emotions in Check

Perhaps because none of the product’s ingredients are proven to provide any anti-aging benefits, the Crepe Erase website uses a lot of wording intended to trigger an emotional response from you.

This includes playing off your emotions by calling aging skin “embarrassing” and “unattractive,” which is unfair marketing. In other words, no one should ever be shamed into purchasing a product.

Are There Other Options for Addressing Crepey-Looking Skin?

There is a wealth of information available online about treating “skin crepey-ness” using fractal lasers, as discussed by several plastic surgeons on this message board, or in this morning show interview.

Also, for those of us interested in changing the texture of our skin, but don’t want to go the route of costly procedures, facial and body massages are proven to increase circulation, which plumps skin naturally and feels really nice to boot! It’s also something you can perform on yourself at home… and for free.

Who’s Talking About Crepe Erase?

Although Crepe Erase’s trademark was filed in October 2013, there weren’t any legitimate online customer reviews available at the time of our research.

However, we learned that Crepe Erase is brought to you by Guthy-Renker, who also manufactures many other popular beauty and skincare products, including ProActiv Plus, Wen Hair Care, Meaningful Beauty, and X Out.

Based on 30 HighYa reader reviews for these products, they hold an average rating of 1.5 stars, with some of the most common complaints citing negative skin reactions, failure to work as advertised, and difficulties with autoship programs (more about this in the following section). Granted, this may not be what you’ll experience with Crepe Erase, although it’s important to keep in mind.

From a company perspective, Guthy-Renker holds an A+ rating with the Better Business Bureau, despite having nearly 280 closed complaints (as of 2/4/15). Most of these appear to reference the same concerns noted above.

Crepe Erase Pricing & Refund Policy

Crepe Erase is available in 2 purchasing options:

  • Introductory System: $49.95 plus $5.99 S&H per month. Includes Exfoliating Body Polish and Intensive Body Repair Treatment.
  • Maximum Results System: $69.95 per month plus free S&H. Includes everything in the Introductory System, in addition to Refining Facial Scrub, Restorative Facial Treatment, and Ultra Hydrating Body Lotion.

Whichever system you decide to purchase, your order will also include a free bottle of Advanced Firming Eye Serum, which is claimed to provide firmer, less crepey-looking skin around your eyes.

Important note: Your Crepe Erase order will also include enrollment in the company’s autoship program. This means you’ll continue receiving a regular supply of Crepe Erase once every 30 days, and your credit card will be charged accordingly. In our professional experience, autoship programs are often more about roping you into recurring charges than they are about providing any kind of convenience, so we’d recommend proceeding with caution.

With this said, Crepe Erase comes with a 60-day refund policy, less S&H charges, even if the bottle is empty. In order to request a refund or cancel your autoship enrollment, you’ll need to contact customer service at (800) 770-1886.

Can Crepe Erase Make Your Skin Look Younger?

Chopping to the point: Considering the lack of evidence showing that any of Crepe Erase’s ingredients can reliably provide you with any tangible, lasting anti-aging benefits, unless your skin is extremely dry, it almost certainly won’t provide an immediate lifting and firming effect.

On top of this, with so many red flags (such as claiming to be “proven” without backing it up, using negative emotions to sell their product, as well as mandatory autoship enrollment), this may signal that Crepe Erase contains more hype than substance.

What to Read Next: Can Creams Really Help Crepey Skin?

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86 Customer Reviews for Crepe Erase

Average Customer Rating: 1.9
Rating Snapshot:
5 stars: 14 4 stars: 4 3 stars: 3 2 stars: 7 1 stars: 58
Bottom Line: 23% would recommend it to a friend
Showing 1-11 of 86
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  • 2 out 2 people found this review helpful

    Poor product and even worse customer service

    In February of 2016 my friend bought me a product called Crepe Erase. The product did not work so he canceled the subscription. No more shipments came but unknown to us products, were being shipped to an address in Mooresville, North Carolina. He appealed to Discover Card who agreed to investigate. A credit was issued based on the evidence of no receipt and shipping error of Crepe Erase.

    However, now in the November statement, billing was reissued. This is fraud and the owners of this useless rogue outfit should be prosecuted.

    Bottom Line: No, I would not recommend this to a friend

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  • 6 out 6 people found this review helpful

    Crepe Erase

    I've used the product now for two months with NO change in my skin. I even ordered another 90 day kit and found the quantity skimpy. This is supposed to last 90 days, seriously? A 7.5 ounce tube of body lotion that you are supposed to use every day is supposed to last 90 days? The product is a scam and doesn't work any better than any good quality lotion. I am asking for a refund.

    Bottom Line: No, I would not recommend this to a friend

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  • 9 out 10 people found this review helpful

    Don't buy it

    I did not notice any change at all with my face or body. I think it's priced too high for what their product does.

    I used it faithfully for one month. I have better results from my Olay creams.

    Then they sent me another package and I returned it unopened but they did bill me $135 and when I sent several emails to them they claimed that I still owed them from what I agreed to on my original order.

    So if you do choose to use it read the fine print. It cost me over $250 to find out it didn't work.

    Bottom Line: No, I would not recommend this to a friend

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  • 14 out 15 people found this review helpful

    It's a scam

    • CA,
    • Oct 1, 2016

    I have seen no difference in my skin after trying this product. The gel wash gave me a rash. I wouldn't spend my money on this, and it's not cheap.

    Bottom Line: No, I would not recommend this to a friend

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  • 23 out 23 people found this review helpful

    Not Happy

    This product turned my skin red and caused me to break out. I called and canceled before the next shipment date yet they still took money out of my account and sent the product. When I called back they said I have not canceled. They kept saying that they will send an email showing I canceled yet I have yet to see one. So I'm having to go to the bank to stop this and pay to ship the product back. This is not worth the hassle.

    Bottom Line: No, I would not recommend this to a friend

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  • 22 out 23 people found this review helpful

    Horrible

    Customer service makes it very difficult to cancel. They will charge you despite requests to stop shipments.

    The product itself is okay but not any better than decent brands available in stores for much less money!

    Don't Do It!

    Bottom Line: No, I would not recommend this to a friend

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  • 33 out 35 people found this review helpful

    Bad business ethics

    Do not order anything from Guthy Renker, period. They prey on us sicker who believe what we see, and then take our money forever. The itself product was definitely nothing special, and for sure not worth $150. Do yourself a favor, and turn the channel when you see anything from them.

    Bottom Line: No, I would not recommend this to a friend

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  • 64 out 64 people found this review helpful

    Deceiving product

    I used everyday for a month and nothing happened. My hands still wrinkles, not to mention other areas. It does not work as claimed. Jane Seymour probably had several plastic surgery procedures done. This product will not do anything for you.

    Bottom Line: No, I would not recommend this to a friend

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  • 131 out 131 people found this review helpful

    Ripped Off!

    Unbelievable. The advertised price of "only $59.95 plus free shipping" is FALSELY ADVERTISED. There is very fine print a couple of pages later that says that you will be charge 3 installments of $59.95, plus shipping. You can read the small print below. Even the first sentence is misleading. I expected my first delivery, THEN another one would be sent "approximately 4 weeks after" my first order. No, my friend, this is not true. You won't see another package from Crepe Erase until 12 weeks later, but your credit card will be charged every month.

    Also, I ran out of the product before the 4 weeks were up, so how was I supposed to make it in 12 weeks? I suppose they get away with this legally by having the fine print on their website. They take advantage of people who order their "miraculous" product.

    Approximately 4 weeks after your first order is shipped, and then approximately every 12 weeks thereafter, you will be sent a new full size supply of our 5-Piece system. Each shipment will be charged to the card you provide today, in three installments, approximately every 4 weeks at the guaranteed low price of $59.95 plus $3.99 for shipping and handling per installment, unless you call to cancel.

    Bottom Line: No, I would not recommend this to a friend

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  • 220 out 222 people found this review helpful

    Just greasy lotion

    • Denver, CO,
    • May 19, 2016

    I, too, had great hopes of plumper, rehydrated skin. Just look at Jane! Sadly, what I got was a thick, greasy cream that was never convenient to apply. Who has an hour to hang out naked and let the stuff absorb? Also, just read that the real reason Jane Seymour looks so young, it is in her bio, identical HRT so I feel completely scammed. The good thing is that they do honor the money back guarantee. I did get all my money back. Man, I so wanted this to be the magic product that was advertised, but it's not even really a usable everyday moisturizer, just too thick and oily.

    Bottom Line: No, I would not recommend this to a friend

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  • 228 out 231 people found this review helpful

    Just a Cream

    • Miami, Florida,
    • May 4, 2016

    I'm 45 years old. Disliking the couple of wrinkles on my knees, decided to order Crepe Erase. If it worked for those older ladies on the TV, "it has to work for me!"

    I ASKED them, please not to put me on autoship and of course I received more creams and more charges. After much arguing they refunded me the charges and I decided to try the Crepe Erase until the cream was gone, along with the exfoliator​.

    I did everything it said, the exfoliation and rubbing the cream in a circular motion for up to 60 seconds. I have been using it now for almost 3 months and NOTHING. Not one change. It didn't even make it seem like it made wrinkles' appearance any less.

    So I'm out of $60 and I got to keep my wrinkles. Live and learn. Not what I was hoping for.

    Bottom Line: No, I would not recommend this to a friend

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