About DashCam Pro

By Derek Lakin
HighYa Staff Updated on: May 23, 2017

Called a “personal security camera for your car” by the manufacturer, DashCam Pro allows you to record audio and full HD video while driving, so you can be confident behind the wheel.

All you need to do is set up your DashCam Pro in 3 simple steps:

  1. Place DashCam Pro’s pivot mount on your windshield and snap the suction cup into place.
  2. Pull down the wide-angle, instant view video screen.
  3. Drive with confidence knowing you can record up to 14 hours of video.

Using the built-in SD card slot, DashCam Pro can record up to 14 hours of 120º wide-angle video, and can be programmed to start upon ignition (using the included car charger). Or if your car’s parked, when it detects motion.

Other handy DashCam Pro features include image stabilization, auto adjust from light to dark, time/date stamp, picture mode, and endless loop recording. It even features six built-in infrared LED lights that allow it to record video at night!

And once it’s time to review your video, you can do so immediately using DashCam Pro’s built-in screen, or you can download the video to a computer or flash drive, where it can be saved or shared.

Compared to other dashboard cameras that can cost hundreds, DashCam Pro certainly seems tempting. But will it work as well as the competition? Is it a good value?

We had a unique opportunity to test out DashCam Pro, so we’ll provide our firsthand insights in a moment. First, let’s look at price.

How Much Does DashCam Pro Cost?

One DashCam Pro will set you back $39.99 plus $6.95 S&H. You’ll be able to purchase a second at checkout and receive free shipping.

All DashCam Pros come with a 30-day refund policy, less S&H charges.

If you’d like to request a refund, you’ll need to contact Inventel’s customer service department at 973-531-4421.

Compared to the competition, what will DashCam Pro’s low price get you?

DashCam Pro vs. the Competition

If you search for dashboard cameras online and sort the results by price, you’ll quickly find that there are dozens of low-priced options, many of which feature the same basic design as DashCam Pro. This includes wide-angle lenses (120º+), rotating LCD screens, night vision, anti-shake technology (aka image stabilization), auto on and off—not to mention HD resolution, which is an important factor.

Pro tip: If price is your number one factor when selecting a dashboard camera, be sure to consider DashCam Pro’s non-refundable S&H charges. This could mean that local options might provide more value, even if their base price is slightly higher than DashCam Pro’s.

Just what is high definition resolution, though?

What Does “High Definition” Mean?

You’ve probably heard the term “high definition” a thousand times, but in the case of DashCam Pro, what does this really mean? After all, the manufacturer just claims it has “full HD,” without providing a whole lot of details.

According to WhatIs, “full HD” is defined as:

“Full HDTV, also referred to as ultra-HD, true HDTV, and 1080p, is a television (TV) display technology that surpasses the video quality and sharpness of the original high-definition television (HDTV) technology, providing an image resolution of 1920 by 1080 pixels.”

Although we originally believed this is what you could reasonably expect from DashCam Pro, we were surprised by how it performed when we had a chance to test it in the real world (more about this soon!).

But think about this: Regardless of the quality of video you’re recording, if you can’t store it anywhere, it’s basically useless. How does DashCam Pro save your video?

DashCam Pro’s Video Storage Capacity

DashCam Pro doesn’t come with a built-in hard drive, so you’ll need a separate SD card, which is inserted it into a slot on the side of your DashCam Pro.

The manufacturer claims that DashCam Pro supports SD cards up to 32GB, but how much recording time does this actually give you? Is it really 14 hours?

According to DashboardCameraReviews, there’s an actual formula you can use to calculate how much video your SD card can hold. But even the simple version requires that you know your camera’s bit rate, which is something we’re not told for DashCam Pro, whether on their website or in the included instructions.

Bit rate or not, what’s it like to use DashCam Pro? Does it live up to promises made in the commercial? We’ll reveal everything next!

Our Hands-On Testing with DashCam Pro

Based on our original review, DashCam Pro’s manufacturer kindly reached out and offered to send us a couple complimentary units, so that we could test them out and see how they performed for ourselves.

Initial Impressions

When I first held DashCam Pro, I noticed it felt light, and my immediate thought was, “I wonder how much regular use this will withstand?” I also noticed that the screen had a couple (what appeared to be) air bubbles underneath it, as well as a lot of light scratching on the surface. This didn’t seem to affect the view or the performance, but I thought it was noteworthy.

DashCam Pro Bubbles & ScratchesIt was difficult to photograph, but my DashCam Pro screen had air bubbles (upper left-hand corner) and a lot of light scratches.

On the other hand, I appreciated that DashCam Pro came with everything I needed to get started, including an SD card, USB cable, car charger, instruction manual, battery, and even clips to reduce cable clutter in the car.

DashCam Pro All PartsYou won’t have to purchase any additional equipment to use DashCam Pro—or will you?

Getting DashCam Pro Up & Running

After inserting the battery, you’ll have to plug DashCam Pro into a power source using the car charger or USB cable. In order to begin recording, you’ll also need to insert the included SD card.

Important note: DashCam Pro wouldn’t recognize the SD card included with my test unit. It also almost wouldn’t come out when I attempted to remove it (I had to enlist the help of my trusty needle nose pliers). Luckily, I had a spare SD card laying around, which DashCam recognized and worked perfectly fine.

Speaking of SD cards, the ‘doors’ covering the card slot and USB port felt rather flimsy, and I could foresee them breaking with only the smallest effort, so be sure to handle with care.

DashCam Pro DoorThese ‘doors’ on DashCam Pro would break off without much effort.

I found setting up my DashCam Pro test unit was fairly straightforward, although the menu might be considered a little clunky. I was surprised to find that DashCam had some very useful features not advertised in the commercial, such as the ability to choose three different resolutions (1080p, 720p, and VGA), voice recording, still photos, the option to turn motion detection on and off, choose light frequencies, and more.

Recording Video with DashCam Pro

When recording, most important information was easily viewable on the screen, such as battery level, brightness level (daytime or nighttime), current resolution, and time/date stamp. Playing back any video was as easy as pressing the Mode button a couple times, as was deleting any unwanted footage.

DashCam Pro ScreenDashCam Pro’s screen wasn’t cluttered, but still provided all the important information I needed.

Important note: Regardless of what I tried over the course of 20 minutes, I couldn’t get DashCam Pro’s suction cup to stick to my windshield. As a result, all of the video you’ll see here was shot using my hand to stabilize the camera between my dashboard and the windshield.

Does DashCam Pro Provide Good Video Quality?

When viewed directly in DashCam Pro, the videos didn’t look too bad. However, once I had the opportunity to download them into my computer, their quality didn’t appear as great. In fact, I found that DashCam’s lowest quality setting (VGA) actually produced the best-looking results.

For me, one letdown is that you can’t export video directly from DashCam Pro, which means you’ll need to manually remove the SD card (and risk breaking that door) and insert it into your computer or an SD card reader in order to extract the video.

Regardless of my personal opinion, based on my personal experience with DashCam Pro, the quality definitely won’t have you shooting Hollywood blockbusters anytime soon. Instead, I’d liken the quality to an old VHS camcorder from the 1990s; enough detail to provide a fairly clear picture of what occurred during an accident, but not enough (for example) to read someone’s license plate of someone in front of you. Also, the audio seemed excessively loud.

Another thingI experienced was that the video is rather shaky. As we discussed above, this is because—despite my best attempts—I couldn’t get DashCam Pro’s suction cup to stick. Given the fact that it was supported from three directions though (my hand, the dashboard, and the windshield), I would have expected less shaking. Especially since the company claims the video camera features image stabilization.

Taking all of this together, would we recommend that you give DashCam Pro a try?

Bottom Line: Is DashCam Pro Right For You?

Overall, we’re thankful to Inventel (DashCam Pro’s manufacturer) for sending us a complimentary test unit. After all, this allowed us to test it firsthand, provide you with more informed insight, clear up any misconceptions, and give you our experience-based opinion. So, what do with think about DashCam Pro?

As we concluded in our original review, if price is your main deciding factor, it’s probably going to be tough to beat DashCam Pro. At this price though, you’re not going to find any frills, and it’s not exactly going to be elegant.

In addition, we’d recommend keeping your expectations realistic. While everyone might have their own perspective on what constitutes high-definition video, based on our experience, we’re not sure that DashCam Pro’s output will be much better quality than what you’d get from camcorders a couple decades ago. But at about $47 (including S&H), we think this is about the most you could ask for.

What about DashCam Pro’s 1.2-star average rating here on HighYa? Reading through, most appear to reference long shipping times and poor customer service, versus complaints about the product itself. Hopefully this is something that will be rectified soon so we can get a clearer picture of how it performs for other customers.

Speaking of which, tell us all about your experience with DashCam Pro by leaving a review below!

Editor's Full Disclosure: Two DashCam Pro units were sent to HighYa free of charge by Inventel Products, LLC for the sole purpose of testing and writing this fair review based on HighYa Staff Members' personal testing and experience of the units. No money was exchanged in return for this review and there is no material relationship between HighYa and InvenTel. This review reflects the honest experience and opinion.

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49 Customer Reviews for DashCam Pro

Average Customer Rating: 1.8
Rating Snapshot:
5 star: 2 4 star: 6 3 star: 5 2 star: 1 1 star:  35
Bottom Line: 22% would recommend it to a friend
Showing 1-11 of 49
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  • It's ok

    • Laguna Woods, CA,
    • Aug 14, 2017
    • Verified Reviewer

    I bought it at an Office Depot store for $20.00, couldn't go wrong for that. It took me a while to figure out how to make it stick on the windshield, and the manual is not good, very confusing. Within a few days the hinge to the screen broke so it will not stay up, it always hangs down which was distracting until I got used to it being there, now I just ignore it. I used the USB cable to hook it up to my computer to see how it looked and sounded. I found it to be excellent, and I could hear and understand the conversation going on inside the car plainly. The picture was steady, no shaking at all. I haven't figured out all the buttons and menu yet, but so far it does what it is supposed to do. I lost the manual, so I downloaded that, and the cable to my laptop fits the DashCam and into the stereo port. The housing of the DashCam could be a little sturdier, but what do I want for $20.00?

    Bottom Line: Yes, I would recommend this to a friend

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  • 2 out 3 people found this review helpful

    Good considering the price I paid!

    As a guy, I tried to set it up without using the instructions, and it was surprisingly easy to do. The suction mounting worked great, you just have to make sure that you push down on the suction release/engage tab to really secure the cam. Depending on the mode, it will determine your recording time. There is a screen "time out" feature that shuts the display off after a predetermined amount of time. Good to have if you have the habit of wanting to keep looking at the screen while driving, which can be distracting. The unit keeps recording in the mean time.

    It was really useful to download and view my videos straight from the camera so that I did not have to take out the SD card, which is helpful if you don't have an adapter for your card. I paid $21.95 for this camera that I picked up from Walgreen's. I thought it was a bit "plastic" that it seemed more like a toy when I first saw it. I decided to give it a try, and am glad I did.

    The only problem I have had so far is that the micro SD card adapter provided did not allow my card to be recognized by the camera. I had a spare adapter and it worked fine. Also, I used a full-size card with no problems as well.

    Aloha and God bless!

    Bottom Line: Yes, I would recommend this to a friend

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  • 3 out 3 people found this review helpful

    It does what it is supposed to do, but a wireless feature would make it better.

    I was given this DashCam as a birthday gift. I had no experience with any others and didn't think this one was very good until I actually started to use it.

    Instructions are not very good as is with most items from China. When I turned it on the first thing I noticed was a screen that was distorted with bubbles and imperfections. I, too, thought it was just a poorly made screen until at a closer look I saw a yellow edge to it. I very peeled it back until the plastic protective cover was off, and the screen then looked sharp. This was not fair to give this product a poor review because they didn't see this.

    Also, to say you can't easily download the video. It's not necessary to eject the tiny SD card. Just unscrew to the whole unit from the windshield holder and attached it to your USB port and it will appear as a removable drive on your computer. As for the suction cup sticking the windshield, make sure it is squeaky clean and push the clamp tab down to lock in place. It will then hold really tight.

    Bottom Line: Yes, I would recommend this to a friend

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    Comments (3)
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    • Jun 12, 2017

      Customer Service, Marketing & Media Coordinator

      Hi Rich,

      Thank you for your constructive feedback! We appreciate the time that you have put into it. We are constantly working in ways to improve our products for the satisfaction of our customers. Please do not hesitate to give our Customer Service a call at (323) - 375 - 1042. All suggestions are welcome and carefully considered. We hope you continue to enjoy our products.

    • Jun 27, 2017

      Ronald Roscioli

      I had to take the first two back because they stopped working for different reasons in first two days. I got two more. After a few weeks screen message says "no card" apparently it loses contact. I have to keep removing it and cleaning it. It then works until the next startup. It has become a pain and is virtually unusable. I spend more time doing this than driving. I wouldn't recommend it and I soon will be taking these two back.

      -Ron

    • Jun 30, 2017

      Customer Service, Marketing & Media Coordinator

      Hi Ronald,

      Thank you for taking the time to write a review about our product. We sincerely apologize about your expectations not being met. Our company truly cares about its customers and their opinions. I would like to resolve the issue for you. Please give our customer service a call at (323) - 375- 1042, and we will gladly assist you in finding a solution. Once again, thank you and we are looking forward to helping you.

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  • 1 out 1 people found this review helpful

    Not a good cam

    • Brisbane, Australia,
    • Jun 5, 2017
    • Verified Reviewer

    It only supports up to 32GB, which means little time recording before it's full. There is no looping, and I couldn't see where you can delete. The poor quality HD instructions are inadequate. Buy a better quality cam than this one.

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 3 people found this review helpful

    Cheap

    • Reno, Nevada,
    • May 22, 2017
    • Verified Reviewer

    My first one was given to me. I had a ruptured aneurysm in December of 2016. I wanted a record in case I ever got in an accident. That one quit on me; the case got warped but it has not been very hot here yet this year. So I bought a new one from a store here in town. The video quality was so bad I had to be within three feet and directly behind a car to read the plate number on the screen of the camera and on my computer.

    I talked to tech support, and they said to send it back defective. Well, you have to pay for that and be without a camera. The store I bought it from has a good return policy, so I took it back to exchange it, but that store was out of them so I had to go to another store and buy one. I had that one in the car for two days, and the case started to warp. It has been in the low 80's on the full day I had it in the car.

    You get what you pay for. I just hope I don't have an accident before I can afford a quality camera.

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 4 people found this review helpful

    Bought junk

    On 5/3/2016 I ordered a DashCam Pro and got it. When I got everything unloaded and checked and put things together, I found one of the memory cards was bad, and when I stuck the camera to the window, it wouldn't stay for more than a few minutes and then fall off.

    I called the company, and they said to send it back, so I sent it back and never heard from them. I've called twice and asked about it, and they said they would check and call me back, but that never happened. Since it has been this long and I haven't heard a thing from them, I know I was stupid to buy anything from them. Lesson LEARNED.

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 4 people found this review helpful

    Piece of crap

    • Alabama,
    • Apr 10, 2017
    • Verified Reviewer

    It keeps on saying "no SD card," even when I try to take it out and put it back in.

    Bottom Line: No, I would not recommend this to a friend

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  • 0 out 2 people found this review helpful

    DashCam Pro is one of my favorite gadgets

    The DashCam Pro is definitely one of my favorite gadgets. We had one on our windshield of the semi-truck for over a year. It recorded its driving through a tornado in Texas, and it recorded us when the cops pulled us over and said we were driving too close to the vehicle in front of us. But thanks to the DashCam Pro, we could prove that we weren't following too close to the vehicle in front of us.

    It's just a really good thing to have because you can prove your side of the story and you can see what the driver sees as he's going down the road. It's just a really good gadget to have. You can't go wrong with it, and the price is going down on them (40 bucks); you can't beat that.

    I give you two thumbs up for DashCam Pro.

    Bottom Line: Yes, I would recommend this to a friend

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    • Apr 16, 2017

      The Boss

      I just bought one at Target for $20 on April 16, 2017. There was no battery inside, so I will call Monday and ask the company for one. The swivel mount is cheesy and barely holding in place, and I can fix this with a small rubber grommet. If it loses total power, for example, if there is no battery, you have to reset everything including the time. I assume this is all the battery is good for. The video quality is better than the X-10 devices. HD looks good full screen on my iMac. It's cheap, light and it does what it claims to do. The plastic is not the good kind, but our Florida sun will sort that out. The mount will not attach to any dash surface, and it must be smooth and clean. A drop of cooking oil on the suction cup helps.

      An unexpected plus is that the dashcam connected to my iMac via USB, and my iMac treat the dashcam pro like a card reader, and it sees everything on the card, everything. I can even recover data using this.

      However, the dashcam does not work as a camera when I do this. I love my iMac. If you have a Target store and $20, I'll say go for it. The night vision ability alone is worth the $20. You could do worse, and it works as a security camera using my USB charger for the power, and cable from an old LG phone (use a small plate as a weighted base).

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  • 5 out 5 people found this review helpful

    Junk

    • Orlando, FL,
    • Feb 17, 2017
    • Verified Reviewer

    No matter how long it's plugged in, the date resets to 1/1/2015. Motion detection mode shuts off all the time, and I have to turn it back on three times a day.

    And as for the Loop Recording? Is that why it always says "SD card full?" How is this loop recording when I have to format it every 14 hours to work? There is no setting for this. Under the brightest head lights and street lights, the video is BLACK. So, it is useless at night. And it does not have that kind of range for driving.

    Bottom Line: No, I would not recommend this to a friend

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  • 6 out 6 people found this review helpful

    Horrible experience, don't do it.

    • Alberta, Canada,
    • Feb 17, 2017
    • Verified Reviewer

    I bought this product in November when I saw it at a store to give my husband for his January 1st birthday. The piece of crap never worked and won't even power up.

    I finally contacted someone through the web page, and I was told that even though I DID NOT buy it online, they would help me. Ends up, nobody will help me. It's past the 30 days on the sale receipt to the store, so they are off the hook, and DashCam themselves offered ZERO WARRANTY and ignored any question I asked the customer service agent (by basically just breathing into the phone for a response). I even went as far as to ask if they were even still on the line. "Yes, I am," he responded, but would not answer any further questions.

    You'd be better off throwing your money out the window then to waste it on the frustration of this purchase.

    Bottom Line: No, I would not recommend this to a friend

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  • 0 out 2 people found this review helpful

    Happy with my first, not so with my second

    • Alberta, Canada,
    • Feb 7, 2017
    • Verified Reviewer

    I bought one, and it was a great item, I love it. I have had it for about six months with not problems. I even have a few good video's up on YouTube.

    I then bought a second for my rear window, and it just will not stick to the glass. I clean the glass, I clean the suction cup, I drive off, and after my first corner, it's on the floor recording it rolling around in the car. Next time I tried other suggestions on various boards to get it to stick (dry window, wet suction cup, different non-stick parts of the window) with the same result.

    So far, it's on the floor of my car in the back unplugged. Any suggestions?

    Bottom Line: Yes, I would recommend this to a friend

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