About Derma Essence Cream

Derma Essence Cream claims to feature proven skincare technology that can help you look younger in just weeks by decreasing under eye wrinkles, fine lines, and dark circles; increasing collagen production, retaining moisture, and rejuvenating skin cells, without painful injections, expensive lasers, or invasive surgery.

According to the product’s website, Derma Essence works at the cellular level to “eliminate the blood-originating pigments responsible for dark circles and local inflammation around the eye area” using ingredients such as:

  • Glycerin – Claimed to help maintain skin moisture.
  • Ceramides – Claim to hydrate skin and reduce the appearance of fine lines and wrinkles.
  • Phytoceramide Cream – A “powerful” antioxidant that’s claimed to prevent free radical damage and to boost collagen production.
  • Hyaluronic Acid – Claimed to bind to moisture and plump skin.

Some claim that your eyes are the windows to your soul, but they’re also a dead giveaway as to your age. But can you realistically expect Derma Essence to help reduce the signs of under eye aging, or is it a waste of your money? Consider the following:

The Rise of Trial-Based Anti-Aging Products

First and foremost, there has been a rapid increase in the number of online-only anti-aging products sold exclusively through free trials, which is something we covered in-depth in our article titled Exposing the Widespread Scam of Anti-Aging Products & Free Trials.

While you can read the full article to gain a better understanding of the situation, for the most part, these products often make huge claims without providing any evidence to back them up, are generally of poor quality, and leave customers with an expensive product they can’t return.

Granted, this may not be what you’ll experience with Derma Essence, but it’s definitely something you’ll want to consider.

Is Derma Essence Serum Clinically Proven to Work?

According to the Derma Essence website, “skin treated with DermaEssence increased in measureable cell vitality by as much as 75%.” However, the serum’s website doesn’t provide any clinical citations to back up this claim, which leads us to believe that it may just be marketing hype.

A screenshot of Derma Essence Serum websiteThere is no proof provided for these claims on the Derma Essence Serum website.

Can Derma Essence’s Ingredients Provide Anti-Aging Benefits?

But if Derma Essence Cream isn’t clinically proven, what about its ingredients?

According to WebMD, there is insufficient clinical evidence available showing that glycerin or hyaluronic acid can provide any measurable anti-aging benefits when applied topically, outside of moisturization.

Ceramides “are a family of waxy lipid molecules” that “are found in high concentrations within the cell membrane of cells.” From a skincare perspective, ceramides are contained in the epidermis, and are responsible for maintaining moisture. Similarly, phytoceramides are a plant (versus animal)-derived ceramide that provide many of the same moisturization properties.

Interestingly, in order to back up their claims, Derma Essence’s manufacturer references five “studies” for the proprietary compounds Argireline, Lipogard, GluCare S, Pentavitin, and Trylagen PCB, which are not listed as ingredients anywhere on the product’s website. With this said, these are only promotional materials from each manufacturer, and provide no third-party verification of their claims.

Ultimately, this means that the primary benefit provided by Derma Essence Cream appears to be related to moisturization. As such, unless your skin is excessively dry, the ingredients contain in the serum almost certainly won’t provide the dramatic effects claimed by the manufacturer.

What Are Derma Essence Serum’s Customers Saying?

Derma Essence is a trial-based anti-aging product that’s only sold through independent affiliates. And for each sale of the Serum these affiliates refer, they earn a commission. Because of this, these affiliates will often resort to less-than-stellar marketing tactics such as posting fake review websites (this is one of them) that just want to trick you into buying through their marketing hype.

Outside of these, there weren’t any legitimate online customer reviews available at the time of our research. However, HighYa readers have rated similar trial-based anti-aging products very low, such as DermAktive, Nuvie Skin Care, and AbsoluteDerma, with common complaints citing high price (more about this next), failure to work, and difficulty cancelling trials/obtaining refunds.

From a company perspective, Derma Essence is manufactured by Perfect Natural Skin based out of Salt Lake City, UT, although they are not listed with the Better Business Bureau and there isn’t any additional information about them online.

Derma Essence Pricing & Refund Policy

Derma Essence Serum is only available through a 14-day trial for $3.95, for which you’ll receive a full 30-day supply of the product.

Then, after your trial has expired, you’ll be billed $84.75 for the full price of the product, and will also be enrolled in the company’s autoship program. This means you’ll continue receiving a fresh supply of the cream once per month, and your credit card will be billed $84.75 plus $3.95 S&H each time.

Important note: In our experience, free trials are intended to get ahold of your credit card number, while autoship programs are intended to make sure you keep paying month after month. Because of this, we generally recommend avoiding products sold only through these methods.

Once the trial has passed, no refunds are available on the original shipment. However, all subsequent shipments come with a 14-day refund policy, less S&H charges and a 15% restocking fee, although all returned items must be unused and in original packaging.

In order to cancel your trial, request a refund, or cancel your autoship enrollment, you’ll need to contact customer service at 866-920-2813 for an RMA.

Will Derma Essence Serum Reduce Signs of Under Eye Aging?

Chopping to the point: Considering the lack of clinical evidence for the product and its ingredients, as well as the fact that it’s only sold through a free trial and subsequent autoship program, it’s our opinion that Derma Essence’s very high price is far out of line with any benefits you can expect to achieve from using it.

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67 Customer Reviews for Derma Essence Cream

Average Customer Rating: 1.0
Rating Snapshot:
5 stars: 0 4 stars: 1 3 stars: 0 2 stars: 0 1 stars: 66
Bottom Line: 1% would recommend it to a friend
Showing 1-11 of 67
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  • 1 out 1 people found this review helpful

    This is a SCAM!

    This is a scam! I fell for it, but you don't have to. They billed me for two hundred dollars for two "trial size" bottles of cream. I should have read the fine print. These people will all end up in Hell because they are so dishonest, but you can avoid them.

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 2 people found this review helpful

    So sick of scams

    • Kansas,
    • Nov 10, 2016

    There was NOTHING about a future charge, I specifically looked. However, the bank rep said there was probably a link to 'learn more' which would tell the terms and that's how they get by with the scam.

    Also, the product sent is for a 30-day trial, but they charged in 14 days. Plus, I called 3 times, was only allowed to leave a message and was told they'd call back. There was no opportunity to speak to someone.

    Guess what. They never called back. I disputed with the bank and they think they'll get the money back permanently.

    Bottom Line: No, I would not recommend this to a friend

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  • 13 out 14 people found this review helpful

    this is a rip off

    I ordered online samples that were offered for free except for shipping. My invoice total was $6.94. I used my debit card for this purchase. When 2 products arrived, I naturally assumed they were the samples I had ordered. On 10-10-2016 at 4 AM, my debit card was charged $94 and $96!

    I never authorized any continuing products. Upon talking with a customer service agent, I was told that those were the products and I had 30 days to cancel my order.

    I never received an invoice for that amount with the products (which I thought were the samples )or any indication that those were not samples.

    This company is a rip-off. Please be careful when ordering. I have had to cancel my debit card because of this.

    Bottom Line: No, I would not recommend this to a friend

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  • 5 out 5 people found this review helpful

    Scam

    DON'T DO IT. When you order, it doesn't say anything about a $94.95 charge if you don't cancel before 14 days. It must be in really fine print because I always read very carefully if I enter into something like this. When I called to ask why this charge was on my account, I realized I was talking to a call center situation that they call "customer service" but there is no service, just some poor guy reading off a script, who was not very nice. He kept telling me if I contacted my bank, they would send the bank the "contract" I supposedly agreed to and would have to pay them no matter what. HORRIBLE EXPERIENCE. Oh, and the cream is as good as something you can buy at the drugstore.

    Bottom Line: No, I would not recommend this to a friend

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  • 11 out 11 people found this review helpful

    Scam and rip off

    • Ohio,
    • Sep 7, 2016

    I ordered a trial. Mediocre product. Buyer beware, before you know it another shipment will show up and you will be charged an exorbitant price.

    I called customer service and demanded refund. First they offered 1/3, then I got them up to 75% refund. Finally I threatened legal action and got a number to return for a full refund.

    I am calling my bank Monday to get these charges removed. I am sending this stuff back, and I am not waiting the 45 days they say it will take to refund.

    I also apologized to the poor girl I spoke to. It wasn't her fault, she works for a scam company. Do not give up on your refund. Keep at it until they come through.

    Bottom Line: No, I would not recommend this to a friend

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  • 6 out 6 people found this review helpful

    Scammed - Do not order from this site

    • Cleveland, OH,
    • Sep 6, 2016

    BEWARE do not by this product, they will scam you. They send no receipt, they do not tell you anything about the terms and conditions that apply with this offer. I am now out 100 dollars, but I plan to dispute this with my credit card company. It says you get a 14 day trial offer, but I did not get the product until a week into the trial offer. Therefore I think this is not right. I did not get a trial period of 14 days.

    Bottom Line: No, I would not recommend this to a friend

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  • 9 out 9 people found this review helpful

    Rip Off & Terrible Quality. BUYER BEWARE.

    • Saratoga Springs, UT,
    • Aug 19, 2016

    Eye cream: doesn't work, I haven't noticed a difference at all in using this cream.

    Face cream: this product is horrible! It causes skin irritation and break outs.

    This company is a SCAM. I do have to take some responsibility in the fact that they claim I had signed up for auto shipment, never in a million years would I have signed up to pay $200 a month for eye & face cream (that doesn't even work).

    The way the product is sold is extremely deceptive. On the website you think you are buying a product called Derma Essence, but what you receive in the mail is something entirely different (different name, label, etc.), in fact the writing on the label is so tiny you must get out a magnifying glass to read the name.

    No where online can I find any information about this product. If Derma Essence is such a great brand then why don't they have that name/brand on the bottles that are shipped out?

    Customer service was friendly and they were willing to give me an RMA # for the 2nd shipment minus the shipping and restocking fees which are ridiculous! As an alternative to returning the product they did offer 50% off to keep the product, but I am still out $315 for CRAP product!

    First and last time I will ever buy something on a "trial" basis. Don't do it people! Save yourself a bundle of money and get some eye/face cream from Avon.

    Bottom Line: No, I would not recommend this to a friend

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  • 38 out 38 people found this review helpful

    Theft and fraud

    • Milwaukee, Wisconsin,
    • Apr 20, 2016

    This product shouldn't receive any stars. If you are reading this before you try this product and Creme Ultime, do not buy. I did purchase a 14 day free trial. I called and canceled well before the 14 days were up, but that didn't matter to this company as they have taken $360.00 from my account. All of the four withdrawals were different amounts. I have called this company and complained wanting my money back, and all I got was “there's nothing we can do”.

    Then the lady offered for me to send the second shipment back but I will be charged $30.00-$40.00 for returning each product. This should not be happening, this is their fault because I called and canceled. I never used the product from the first shipment because of the horrible reviews.

    This is theft and fraud, this company can not do this. I have made a complaint with the Better Business Bureau and with Consumer Report. I have written this complaint and one with Google reviews as well. I will keep making complaints until this resolved to my satisfaction.

    Bottom Line: No, I would not recommend this to a friend

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    Comments (1)
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    • Jul 1, 2016

      Jamie

      Find a way of getting a hold of as many unhappy users of this product as you can, then file a law suit. This will make it more public and warn more people before they suffer what you did or worse. Consumers need to stick together to get rid of the crap that is selling junk at a high price.

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  • 25 out 26 people found this review helpful

    What a scam

    • Riverton, Utah,
    • Mar 13, 2016

    My husband ordered "samples" for me. Horrible on my face. Made it red, dry and flaky and it hurt, Figured no big deal, I have really sensitive skin and I was out the $5.95 shipping on each product. Then today, I received an e-mail saying I had been charged $89.95 and $92.95 for "Revive Derma Completion" (I assume one for the eye cream and one for the snake serum stuff). The opt in was either non-existent or very small, as my husband didn't even notice he was signing up for an on-going supply of the gunk. Don't be scammed, do NOT sign up for a "free sample" of this stuff. I will be working through my bank for a refund as I can't find contact information for a refund anywhere. Buyer beware.

    Bottom Line: No, I would not recommend this to a friend

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  • 16 out 16 people found this review helpful

    Horrible products

    • Wisconsin,
    • Feb 24, 2016

    I used this for a week, and I broke out with hives and a rash all over my face, for about five days! I thought it was just me, so I gave it to my daughter. Well, guess what? She now has hives all around her eyes. Do not buy this, it is a scam, and it's too difficult to get your money back, and will cost you more money. VERY upset.

    Bottom Line: No, I would not recommend this to a friend

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  • 23 out 24 people found this review helpful

    Zero rating and beware!

    I saw this on Facebook and ordered the free trial only, but I never received any of it! This company had taken almost $300 from me, and hurt me financially. I now have a disconnect notice on my power bill for the 24th of this month because I didn't have the funds to pay it. When I called the company to get a refund, they told me they could only refund 25% of it. I explained that it was never received, and they told me to call my Post Office and make a claim with them. I did so, but my Post Office said that I could not make a claim because I didn't ship it, and the company had to do it. They also told me that they couldn't do it because they shipped it first class, and there was no insurance attached. Big RED fIag. I only received a credit for $84.95 of my over $300.00, and now have to live in this very cold weather and house for an entire week before I can pay my electric bill. I don't understand how on earth can people can get by with this? I canceled my card, canceled the cream, only to be told that they'd give me a VIP discount on more that they're sending out this week. Well, haha! I hope I do get it, and let them call my house demanding money for a product that I canceled, and I'll educate them in the southern curse word category.

    Hopefully, I can find a company that'll examine this product, so they can be shut down, because that's my plan! I want to try and do this for the thousands, if not millions, of innocent women that have order this fake product. Hopefully, we will all get our money back, or at least justice.

    Bottom Line: No, I would not recommend this to a friend

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