About Derma Essence Cream

Derma Essence Cream claims to feature proven skincare technology that can help you look younger in just weeks by decreasing under eye wrinkles, fine lines, and dark circles; increasing collagen production, retaining moisture, and rejuvenating skin cells, without painful injections, expensive lasers, or invasive surgery.

According to the product’s website, Derma Essence works at the cellular level to “eliminate the blood-originating pigments responsible for dark circles and local inflammation around the eye area” using ingredients such as:

  • Glycerin – Claimed to help maintain skin moisture.
  • Ceramides – Claim to hydrate skin and reduce the appearance of fine lines and wrinkles.
  • Phytoceramide Cream – A “powerful” antioxidant that’s claimed to prevent free radical damage and to boost collagen production.
  • Hyaluronic Acid – Claimed to bind to moisture and plump skin.

Some claim that your eyes are the windows to your soul, but they’re also a dead giveaway as to your age. But can you realistically expect Derma Essence to help reduce the signs of under eye aging, or is it a waste of your money? Consider the following:

The Rise of Trial-Based Anti-Aging Products

First and foremost, there has been a rapid increase in the number of online-only anti-aging products sold exclusively through free trials, which is something we covered in-depth in our article titled Exposing the Widespread Scam of Anti-Aging Products & Free Trials.

While you can read the full article to gain a better understanding of the situation, for the most part, these products often make huge claims without providing any evidence to back them up, are generally of poor quality, and leave customers with an expensive product they can’t return.

Granted, this may not be what you’ll experience with Derma Essence, but it’s definitely something you’ll want to consider.

Is Derma Essence Serum Clinically Proven to Work?

According to the Derma Essence website, “skin treated with DermaEssence increased in measureable cell vitality by as much as 75%.” However, the serum’s website doesn’t provide any clinical citations to back up this claim, which leads us to believe that it may just be marketing hype.

A screenshot of Derma Essence Serum websiteThere is no proof provided for these claims on the Derma Essence Serum website.

Can Derma Essence’s Ingredients Provide Anti-Aging Benefits?

But if Derma Essence Cream isn’t clinically proven, what about its ingredients?

According to WebMD, there is insufficient clinical evidence available showing that glycerin or hyaluronic acid can provide any measurable anti-aging benefits when applied topically, outside of moisturization.

Ceramides “are a family of waxy lipid molecules” that “are found in high concentrations within the cell membrane of cells.” From a skincare perspective, ceramides are contained in the epidermis, and are responsible for maintaining moisture. Similarly, phytoceramides are a plant (versus animal)-derived ceramide that provide many of the same moisturization properties.

Interestingly, in order to back up their claims, Derma Essence’s manufacturer references five “studies” for the proprietary compounds Argireline, Lipogard, GluCare S, Pentavitin, and Trylagen PCB, which are not listed as ingredients anywhere on the product’s website. With this said, these are only promotional materials from each manufacturer, and provide no third-party verification of their claims.

Ultimately, this means that the primary benefit provided by Derma Essence Cream appears to be related to moisturization. As such, unless your skin is excessively dry, the ingredients contain in the serum almost certainly won’t provide the dramatic effects claimed by the manufacturer.

What Are Derma Essence Serum’s Customers Saying?

Derma Essence is a trial-based anti-aging product that’s only sold through independent affiliates. And for each sale of the Serum these affiliates refer, they earn a commission. Because of this, these affiliates will often resort to less-than-stellar marketing tactics such as posting fake review websites (this is one of them) that just want to trick you into buying through their marketing hype.

Outside of these, there weren’t any legitimate online customer reviews available at the time of our research. However, HighYa readers have rated similar trial-based anti-aging products very low, such as DermAktive, Nuvie Skin Care, and AbsoluteDerma, with common complaints citing high price (more about this next), failure to work, and difficulty cancelling trials/obtaining refunds.

From a company perspective, Derma Essence is manufactured by Perfect Natural Skin based out of Salt Lake City, UT, although they are not listed with the Better Business Bureau and there isn’t any additional information about them online.

Derma Essence Pricing & Refund Policy

Derma Essence Serum is only available through a 14-day trial for $3.95, for which you’ll receive a full 30-day supply of the product.

Then, after your trial has expired, you’ll be billed $84.75 for the full price of the product, and will also be enrolled in the company’s autoship program. This means you’ll continue receiving a fresh supply of the cream once per month, and your credit card will be billed $84.75 plus $3.95 S&H each time.

Important note: In our experience, free trials are intended to get ahold of your credit card number, while autoship programs are intended to make sure you keep paying month after month. Because of this, we generally recommend avoiding products sold only through these methods.

Once the trial has passed, no refunds are available on the original shipment. However, all subsequent shipments come with a 14-day refund policy, less S&H charges and a 15% restocking fee, although all returned items must be unused and in original packaging.

In order to cancel your trial, request a refund, or cancel your autoship enrollment, you’ll need to contact customer service at 866-920-2813 for an RMA.

Will Derma Essence Serum Reduce Signs of Under Eye Aging?

Chopping to the point: Considering the lack of clinical evidence for the product and its ingredients, as well as the fact that it’s only sold through a free trial and subsequent autoship program, it’s our opinion that Derma Essence’s very high price is far out of line with any benefits you can expect to achieve from using it.

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73 Customer Reviews for Derma Essence Cream

Average Customer Rating: 1.0
Rating Snapshot:
5 stars: 0 4 stars: 1 3 stars: 0 2 stars: 0 1 stars: 72
Bottom Line: 1% would recommend it to a friend
Showing 1-11 of 73
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  • 1 out 1 people found this review helpful

    What a CROCK

    • Corvallis, OR,
    • Jan 15, 2017

    My wife ordered the "free" samples and received the correct order. However, they then (as others have stated) billed her for the product after the "trial period" ended. What was telling was that there were no terms and conditions to agree to (or not agree to).

    When it showed up on the bank account, we called the bank. They said it looked like a subscription and that we should call the company, which we did. They said we did agree to the terms, which was (and is) completely false. We were put on hold, and while on hold we discussed the frustrations we had with this fraudulent and misleading marketing tactics. The person we spoke with came back on and said she heard everything we said while we were on hold (or just on mute), while she sat there and acted as though she was taking action of some sort with respect to our complaint?

    She offered to refund 33% of the charges, which we said would be appreciated, but we were still going to dispute it. She then raised the refund offer to 50%, to which our response was the same. She went as far to say that most take it because nobody ever wins disputes. My wife stated she was more than willing to take that chance. Ultimately, we did get a 100% refund.

    This company is a scam, and we are planning to file a complaint with the FTC for misleading and fraudulent practices.

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 2 people found this review helpful

    Scam

    • Tracy, CA,
    • Jan 5, 2017

    Do NOT order this; it is a SCAM.

    They charge you a subscription fee of $95 after 14 days of the first trial jar, and then they charge you another $95 for another jar after another 14 days.

    I canceled my subscription after I found out about these charges, and when I wanted to return the product, they would only credit me $33 of the $95. So, pretty much, I paid $150 for a trial sized jar!

    The product doesn't even work, so don't believe them unless you want to throw away hundreds of dollars. I had to give it one star but it really should be no stars.

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 2 people found this review helpful

    I got caught with this scam

    • Oakdale, CA,
    • Jan 5, 2017

    I can't speak for the product, since I never opened it. But the customer service is not service at all.

    The agent was rude and threatening. I got a trial offer and saw nothing prior to entering my credit card that it will be charged an additional amount. Now there is a charge for $94.95 and I am told that it is non-refundable and that I "signed up" for it because apparently a credit card code was used.

    I found it on Amazon for $29.75 for those who want to try the product, but it looks like a total scam to me. I have a screen shot of the page asking for my credit card info, saying it is free. Do not let them bully you into thinking your credit card company will not reject the charge. Do not fall for the scam like I did.

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 3 people found this review helpful

    FRAUD

    I ordered the wrong product and called to inform them I had ordered the wrong product and needed to send it back. They said I needed an RMA, so I called this number and asked for it and was told I had to wait for 2 weeks after the "trial" was up. I learned it was a scam to go over the time to cancel, and leaving you with the product and ENROLLMENT for further products. The poor slob on the phone was reading a script, going on and on. I just want to return unopened crap. He had no idea what to say. I am so damn furious. We should all file a lawsuit against these thieves.

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 3 people found this review helpful

    Fraud. Buyer Beware.

    I received an offer for a 14 day free supply from another company I buy products from. I thought why not, I am always looking for a better face cream.

    When I went to the website link, it only described the product with no mention of a reoccurring monthly charge or this was not a free trial. I am very cautious about these free trials. I did not see any mention of agreeing to pay for the free shipment, reoccurring billing, or the 14 days started the day the order was place. Needless to say I had only 7 days to try this product and my bank card was charged for close to 200.00.

    I called the numbers on the invoice which was enclosed in the package. The first number was not active. I talk to a customer service representative at the second number, who informed me I had agreed to a recurring shipment, it was not actually a free sample, and did not call them to express my opinion on the product. I told her the website did not explain any of this. She told me this was not true. I told her I wanted a refund in full and to cancel this.

    She continued to argue with me in a polite irritated tone. She told me I could only get 50 % discount. I interrupted her to explain this was not acceptable. She then told me I was being rude to not let her finish what she was saying. Enough was enough, I hung up and she called me back. I informed her I was contacting my bank to protest the charges, contacting the BBB, and NYS Consumer Fraud and Protection. She then said she was so glad for me. Again, I hung up, as my patience was depleted. She called back and left a message.

    She tried to tell me the only place to buy this cream is on the website with reoccurring shipments. This is untrue. You can purchase this product on Amazon for a little over $22.

    I had to cancel my card, protested it with my bank and have filed complaints with NYS and BBB.

    Bottom Line: No, I would not recommend this to a friend

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  • 7 out 7 people found this review helpful

    Scam

    Nothing special about this cream. I called and canceled and to my surprise, I received a jar of this in the mail today.

    I called the company and was told that they would cancel the order (nevermind that I had done so on November 3) I told the person on the phone that I would be sending cream back and wanted a full refund.

    I was told they do not take returns, and my money would not be refunded. “Oh great” I said. Now I am out $95.00 for a cream I do not want and did not order.

    I will call the Better Business on them. I am furious right now. Do not order a so-called free trial from these people as it will end up costing you dearly.

    Bottom Line: No, I would not recommend this to a friend

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  • 5 out 6 people found this review helpful

    This is a SCAM!

    This is a scam! I fell for it, but you don't have to. They billed me for two hundred dollars for two "trial size" bottles of cream. I should have read the fine print. These people will all end up in Hell because they are so dishonest, but you can avoid them.

    Bottom Line: No, I would not recommend this to a friend

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  • 5 out 5 people found this review helpful

    So sick of scams

    • Kansas,
    • Nov 10, 2016

    There was NOTHING about a future charge, I specifically looked. However, the bank rep said there was probably a link to 'learn more' which would tell the terms and that's how they get by with the scam.

    Also, the product sent is for a 30-day trial, but they charged in 14 days. Plus, I called 3 times, was only allowed to leave a message and was told they'd call back. There was no opportunity to speak to someone.

    Guess what. They never called back. I disputed with the bank and they think they'll get the money back permanently.

    Bottom Line: No, I would not recommend this to a friend

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  • 22 out 23 people found this review helpful

    this is a rip off

    I ordered online samples that were offered for free except for shipping. My invoice total was $6.94. I used my debit card for this purchase. When 2 products arrived, I naturally assumed they were the samples I had ordered. On 10-10-2016 at 4 AM, my debit card was charged $94 and $96!

    I never authorized any continuing products. Upon talking with a customer service agent, I was told that those were the products and I had 30 days to cancel my order.

    I never received an invoice for that amount with the products (which I thought were the samples )or any indication that those were not samples.

    This company is a rip-off. Please be careful when ordering. I have had to cancel my debit card because of this.

    Bottom Line: No, I would not recommend this to a friend

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  • 7 out 7 people found this review helpful

    Scam

    DON'T DO IT. When you order, it doesn't say anything about a $94.95 charge if you don't cancel before 14 days. It must be in really fine print because I always read very carefully if I enter into something like this. When I called to ask why this charge was on my account, I realized I was talking to a call center situation that they call "customer service" but there is no service, just some poor guy reading off a script, who was not very nice. He kept telling me if I contacted my bank, they would send the bank the "contract" I supposedly agreed to and would have to pay them no matter what. HORRIBLE EXPERIENCE. Oh, and the cream is as good as something you can buy at the drugstore.

    Bottom Line: No, I would not recommend this to a friend

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  • 13 out 13 people found this review helpful

    Scam and rip off

    • Ohio,
    • Sep 7, 2016

    I ordered a trial. Mediocre product. Buyer beware, before you know it another shipment will show up and you will be charged an exorbitant price.

    I called customer service and demanded refund. First they offered 1/3, then I got them up to 75% refund. Finally I threatened legal action and got a number to return for a full refund.

    I am calling my bank Monday to get these charges removed. I am sending this stuff back, and I am not waiting the 45 days they say it will take to refund.

    I also apologized to the poor girl I spoke to. It wasn't her fault, she works for a scam company. Do not give up on your refund. Keep at it until they come through.

    Bottom Line: No, I would not recommend this to a friend

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Showing 1-11 of 73

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