About DermaGen

DermaGen vitamin C eye serum claims to delay the visible signs of premature aging, including sagging skin, wrinkles, and crow’s feet. DermaGen also claims to enhance collagen production, protect skin from free radicals, reverse damage, and keep skin moisturized.

How? By using the highest quality ingredients, such as peptides and aloe, to revitalize, soothe, and refresh the skin around your eyes.

The manufacturer even claims that DermaGen has been shown to improve skin texture by 45%, reduce eye puffiness by 31%, and decrease dark circles by 35%! Which is why they call DermaGen a “painless alternative to Botox injections.”

In our opinion, this isn’t what you should realistically expect from DermaGen. Why? Let’s start by discussing what causes premature aging.

The Many Causes of Premature Aging

The primary underlying cause of aging skin is decreased collagen and elastin production, which eventually leads to reduced elasticity, thinning skin, wrinkles, and more. This is a natural process that any individual will eventually experience.

This collagen and elastin loss can be sped up, however, by specific lifestyle factors such as excessive UV exposure, too much stress, smoking cigarettes, not eating healthy foods or getting enough exercise, insufficient sleep, and more.

The solution? Wear sunscreen, don’t smoke, eat right and exercise, reduce your stress, and get plenty of sleep.

What about DermaGen’s ingredients? In addition to changing your habits, can they help you look younger?

Everything We Don’t Know about DermaGen’s Ingredients

We’re told almost nothing about the ingredients contained in DermaGen.

Based on the product’s name, it’s reasonable to assume it includes vitamin C. The website also tells us it contains peptides and aloe. Are any of these effective for reducing the signs of aging?

Vitamin C is a powerful natural antioxidant that can help fight off damage caused by free radicals, which can have an impact on wrinkle development. There isn’t enough clinical evidence to show that it can reduce the appearance of existing wrinkles, though.

If your skin is naturally dry, the moisturizing properties of aloe might provide relief. Which, if your wrinkles are caused by dryness, could possibly decrease their appearance.

However, outside of moisturization, aloe doesn’t contain any specific anti-aging properties.

Finally, a peptide is broadly defined as “a molecule consisting of 2 or more amino acids.” As you might imagine, this tells us next to nothing about what’s actually contained in DermaGen.

Where does this leave us? While some of DermaGen’s ingredients (the ones we know about) might help reduce the signs of aging—especially if you have overly dry skin, they almost certainly won’t provide the revolutionary benefits claimed by DermaGen’s manufacturer.

After all this science talk, you’re eager to find out the real deal about DermaGen. Before we get there, let’s talk about one last thing: pricing.

What You’ll Pay for DermaGen

Because you’ll only have to pay $4.95 S&H for a 14-day trial of DermaGen, you might think you’re getting a good deal. But this might not be the case. Why?

After your trial ends, you’ll be charged a whopping $86.15! Not only this, but you’ll also keep receiving a new bottle every month through the company’s autoship program, and will be charged another $86.15 each time.

Sure, the company claims that you can cancel your trial at any time, or request a refund within 30 days (less S&H charges), but in our experience, you’ll probably encounter very poor customer service and difficulty getting anything handled. You might even have to cancel your credit card to stop the recurring charges.

Still feel like giving it a try? You can contact customer service at 855-407-6623.

What’s the Problem with DermaGen?

Here at HighYa, we always give each product we review a fair shot. At the same time, we always want to remain as open and honest as possible.

In our article Avoid These Anti-Aging Websites Like the Plague, we talked about companies that use identical websites to peddle what amounts to essentially the same product. Once the public figures out one product is a scam, the company changes its name and the image, grabs a new URL, and starts the process all over again.

And while DermaGen’s manufacturer didn’t use this exact template, the design, images, and text were similar enough that it’s important to note. Also, the fact that DermaGen is only available through a free trial and autoship program is another huge red flag.

Taken together? It’s our opinion that DermaGen is a scam. Even if we were to give the anti-aging cream the benefit of the doubt, we still think its price is way out of line with any benefits you can expect.

Instead, we’d recommend speaking with your dermatologist about more effective ways of helping you look younger. In the mean time, be sure to implement some (or all) of the lifestyle changes we talked about above!

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9 Customer Reviews for DermaGen

Average Customer Rating: 1.8
Rating Snapshot:
5 stars: 0 4 stars: 1 3 stars: 2 2 stars: 0 1 stars: 6
Bottom Line: 0% would recommend it to a friend
Showing 1-9 of 9
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  • Angry customer!

    For both products, it cost me $185.30 plus $4.95 for BOTH products. I NEVER expected that. I even returned a package that came in the mail, NEVER opened, and returned it to the sender.

    I just got off the phone with them (844-529-0384) and because I didn't call them to receive a return shipping label, there will be NO refund for the returned merchandise. I asked the girl how would I have known to do that! She said it was on the website.

    Scam! They probably will NOT post this.

    Bottom Line: No, I would not recommend this to a friend

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  • Canceling orders

    If anyone orders please make sure you cancel before the 14 days 10 days preferably or you will be billed $90 for your order.

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 5 people found this review helpful

    Customer Service Not a Problem

    Not to sound like a plant or anything, but I read these reviews and was nervous because I just received the DermaGen and had no idea I would be charged bi-weekly or monthly for additional product. I thought I read everything when I purchased the trial.

    In any event, based on the reviews here I picked up the phone and called customer service to try and cancel. It's 9:45pm on a Friday night and the phone was answered on the first ring but someone who clearly spoke English as their first language. I had my account/order number as the package just arrived and it was on the packing slip. The agent tried to convince me to try it longer, offered me an extension of the trial and a discount on new purchases. I politely refused and he confirmed he would cancel both orders immediately and send a confirmation email with a cancellation number.

    I just got off the phone with him but my experience was quite pleasant considering what I was expecting given the earlier reviews. Maybe I got lucky.

    Good luck!

    Customer Service: 855-407-6623

    Bottom Line: No, I would not recommend this to a friend

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  • 12 out 12 people found this review helpful

    Dermagen is a scam

    Do not buy this products. No where on the site does it say you will be charged 15 days later and continue each month for $89. It's a scam and the product does not work!

    Bottom Line: No, I would not recommend this to a friend

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  • 14 out 14 people found this review helpful

    What a scam!

    This company is a scam! They sent an unsolicited ad to my email, offering a product for a sample at $4.95. I decided to try it. During the payment stage of order a new window popped up offering something else for $4.95. I did not want this, but the only way to close the window allowing me to complete order was to click ok.

    Before I know it, I get a confirmation for both! Since it was only $4.95, I did not bother to call company to straighten it out. Big mistake on my part. 10 days after this, I get charged for 2 products, 1 at $99.15 and another at $86.15. Then, another 10 days later, I am charged another $99.15 & $86.15. AND, for some reason, they charged $1.00 for each transaction. For what, I still do not know.

    I called to get my money back and they said I can only get 75% back. This company is a scam and they will rip you off if you are tricked into ordering anything!

    Bottom Line: No, I would not recommend this to a friend

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    • Jul 30, 2016

      Jeanne

      I was horrified after reading the numerous complaints regarding Nova Care and Dermagen products.

      It is 4am Pacific time, and I was able to reach a customer care rep. First try. He told me his name and stated that he would take care of the request to cancel, but he immediately tried to give me another order at 54.53 and extend my trial period another 7 days.

      I stood my ground and asserted my right to cancel. I was pleasant but firm. I'll keep you all informed if and when any issues arise with this shamed company.

      "Don't give in, stand your ground." God Bless.

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  • 14 out 14 people found this review helpful

    DermaGen Scam

    This company is a scam with unethical business practices. I had to cancel my debit card to assure no future charges to my account. I filed a dispute through my bank due to surprise charges to my account. I called the company twice to resolve this. The company rep then stated “Customers always loose when they file a dispute”. The rep also stated I had to do a 3-way call between myself, the dispute department of my bank, and the company. The bank and I had to state that "The dispute has been stopped", before they would issue me any kind of a refund. The rep also stated “Unless you (me and my bank) stop the dispute, we (the company) will not issue a refund”. When I called this company (more than once), they don't identify themselves by any company name.

    When I asked to speak to a supervisor, they would not honor my request and wormed their way around it. I have never experienced such grossly deceptive business practices until I made the unfortunate choice to sign up for a "Free trial" with these scam artists. FYI: Nova Care is part of this same outfit. My next stop is the Better Business Bureau.

    Bottom Line: No, I would not recommend this to a friend

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    • May 25, 2016

      Raheem powell

      After reading these comments I decide to give them a call and found out that they were going to charge my account after the trial - such a scam. I didn't even see nothing about me getting charged after the trial was up, anyway I told them to cancel it right away.

    • May 27, 2016

      Pamela Minnick

      Check your account anyway. I had forgot to mention that after the initial $4.95 for each item, they went back and charged an additional $1.00 for each item. Very sneaky. When I asked the Dermagen Rep about those additional $1.00 charges, he just scoffed at me and diverted the conversation back to the charges I originally called about.

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  • 18 out 18 people found this review helpful

    This is a scam. Bad business practices.

    • Eugene, Oregon,
    • Feb 10, 2016

    Product is a scam, unethical business practices.

    Bottom Line: No, I would not recommend this to a friend

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  • 13 out 13 people found this review helpful

    Product does not work

    • Atlanta, GA,
    • Jan 10, 2016

    I called the customer hotline and explained that the serum and derma cream was not working. The rep who I actually couldn't understand who was a foreigner tried to make me hold on to something that was not working. I asked to speak to a manager ad he kept me on hold for more than an hour and a half. This is a scam!

    Bottom Line: No, I would not recommend this to a friend

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  • 16 out 17 people found this review helpful

    Not what I thought

    • Boonville, MO,
    • Jan 6, 2016

    I ordered the product via a website that offered a 30 day trial for free. All I had to pay was shipping and handling of $4.95. That was fine. Then 6-7 days after receiving the product, my account was automatically charged $99, and I was enrolled in some membership where I would get the products every month.

    Supposedly, there is a box that needs to be UN-checked if you do not want this. I complained the day it was attempting to come through my account, and the company was only willing to refund barely half of the charge. I had to cancel my debit card, to assure no more charges.

    Bottom Line: No, I would not recommend this to a friend

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    • Feb 11, 2016

      Clementina Angulo

      This is a scam. They offer you a sample for 4.95 and then charge you £99.

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