About Dermallure

Dermallure is an anti-aging cream that’s claimed to diminish the appearance of wrinkles, repair and smooth skin, help maintain skin’s suppleness and elasticity, and counter the aging effects of stress. In fact, Dermallure’s manufacturer claims the product is better than Botox, and that it represents an “injection-free solution for younger-looking skin.”

On top of this, Dermallure is claimed to be clinically proven to provide an 84% decrease in fine lines and wrinkles, 95% increase in collagen production, and 73% decrease in the appearance of dark circles.

In order to accomplish this, Dermallure is claimed to contain a specially blended formula of “intelligent” ingredients such as proprietary Biosphere, QuSome delivery, Biofil spheres, and a face-firming peptide, all of which can help you look up to 10 years younger.

In order to begin using Dermallure, the company claims the process works over 3 steps:

  1. Wash your face with your favorite cleanser and pat dry.
  2. Apply Dermallure to your entire face and neck.
  3. Enjoy Dermallure’s “instant, incredible results!”

Sure, all of these benefits might sound fantastic, but once you get rid of all the marketing hype, is this really what you can expect using Dermallure? Consider the following:

Trial-Based Anti-Aging Products Are a Dime a Dozen

Most importantly, keep in mind that the market has become saturated with anti-aging products sold only through free trials over the past year or so, which is something we covered in our in-depth article titled Exposing the Widespread Scam of Anti-Aging Products & Free Trials.

While we’ll talk more about the details in the Pricing section, suffice it to say that any time you encounter a product sold only through a free trial (anti-aging or otherwise), your scam alarms should sound loudly.

Is Dermallure’s Ingredients Effective for Anti-Aging?

When it comes down to it, we’re not told much about the ingredients included in Dermallure, other than proprietary Biosphere, QuSome delivery, Biofil spheres, and a face-firming peptide.

This is because, outside of websites for trial-based anti-aging products like Dermallure, there isn’t any independent reference to proprietary Biosphere or Biofil spheres. Similarly, a “face-firming peptide” is extraordinarily vague and tells us almost nothing about what’s actually contained in Dermallure.

However, QuSome is patented skin delivery technology created by Next Step Lab that’s claimed to allow “active ingredients to become more efficacious and less irritating.”

In summary, while QuSome might help Dermallure’s ingredients enter your skin more effectively, we’re told next to nothing about exactly what these ingredients are or whether or not they’re suitable for anti-aging, which should be a huge red flag.

Is Dermallure Clinically Proven?

Despite not telling us exactly what it contains, Dermallure’s manufacturer claims that the product has been clinically proven to provide an 84% decrease in fine lines and wrinkles, 95% increase in collagen production, and 73% decrease in the appearance of dark circles.

However, no citations are provided for this study, and we’re not told exactly how these numbers were calculated (e.g. user survey, double blind trial, etc.). And considering how far these references would go toward boosting Dermallure’s credibility, it’s our opinion that these numbers are either grossly exaggerated or complete mistruths.

Dermallure’s Underhanded Advertising Tactics

In addition to not providing a full ingredients list and not backing up their clinical claims, Dermallure’s manufacturer resorts to some fairly underhanded advertising tactics, including:

  • Claiming that their product has been featured in national publications and popular networks, although there is no third-party confirmation of this.
  • Using the same before and after pictures, with the after image digitally enhanced to give the appearance of an anti-aging effect.
  • Claiming that Dermallure is an “amazing new Hollywood secret” and that it’s “Hollywood’s best kept secret,” although again, there is no third-party confirmation of this.

Arbitration Can Age You

Finally, keep in mind that all orders placed through the Dermallure website are subject to an arbitration agreement, which severely limits your legal rights—including becoming part of a jury by trial or class action lawsuit—in the event that you experience some type of damages from using the product.

Customers Don’t Seem Pleased with Dermallure

Other than websites intended to look real but are actually filled with hype from the manufacturer, we didn’t encounter many legitimate online customer reviews for Dermallure. However, we did find 2 different RipoffReport complaints that referenced problems with the free trial (more about this shortly).

Dermallure, based out of Norcross, GA, also held an F rating with the Better Business based on just 7 closed complaints (as of 7/3/15), three of which the company failed to respond to.

However, as we mentioned above, the market is flooded with these trial-based anti-aging products. In fact, the Dermallure website is essentially identical to many of the other products we’ve reviewed, including BellaVita Anti-Aging Serum, Vitalie Skin Care, Celloplex, and many others. And among hundreds of HighYa reader reviews, these products often come with very poor online customer reputations, including complaints of failure to work as advertised and difficult customer service experiences.

In our opinion, this means that many of these companies are using the same website template, or that many of these are the same products, just marketed under different names by the same company. As such, it’s reasonable that you could expect to experience much of the same with Dermallure.

Dermallure Pricing & Refund Policy

Dermallure is only available through a 14-day trial for $4.95 S&H, for which you’ll receive a full 30-day supply of the product.

Then, once your trial expires, you’ll be billed $94.96 for the full price of the product, and will also be enrolled in the company’s autoship program. This means you’ll continue receiving a fresh supply of Dermallure once every 30 days, and your credit card will be charged $94.96 plus applicable shipping each time.

According to Dermallure’s Terms and Conditions, outside of the trial, refunds are not available under any circumstances.

In order to cancel your trial, you’ll need to contact Dermallure’s customer service department at 866-297-9775.

Can Dermallure Help You Look Younger?

Chopping to the point: As you might expect, due to Dermallure’s:

  • Failure to provide a full ingredients list (and those we do know about have no third-party clinical evidence to support them),
  • Underhanded marketing tactics,
  • Ultra-high price, and
  • Availability only through a free trial and subsequent autoship program,

… it’s our opinion that Dermallure is a scam and should be avoided.

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19 Customer Reviews for Dermallure

Average Customer Rating: 1.1
Rating Snapshot:
5 stars: 0 4 stars: 0 3 stars: 1 2 stars: 0 1 stars: 18
Showing 1-11 of 19
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  • Zero stars!

    • Peoria, IL,
    • May 17, 2017

    Dermallure is a COMPLETE rip off!

    They get you with the terms and conditions (just look on the site dermallure.com), which are nowhere to be seen when you are signing up for your “free trial.”

    It is actually: You pay $94 if you keep the "free trial" and don't send it back within the 14-day period. They also got me for a "$5 you can try a serum product too." So, I had to another $94 because I didn't send back the add-on. So most people could be out $188. Fine, expensive lesson learned. BUT, if you don't realize the charge is also a SUBSCRIPTION, so you are charged the next month (and receive the same trial samples) also. So that was ANOTHER $188.

    They also have many call centers you get directed to, with a NO refund or NO return policy (even on an unopened box). So no matter what, you cannot get any money back for the products you never even knew you authorized payment for.

    So I am very embarrassed to say, I made a $376 mistake at a time where I really needed my money. I just want other readers to not be enticed to “try the free trial” and make the same mistake too.

    Zero stars, and I'd even give negative stars if I could.

    Bottom Line: No, I would not recommend this to a friend

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  • Poor business practices

    The trial offer Dermallure does not explain the terms and conditions on phone orders, including info commercials. They do not direct you to their website to read terms and conditions until there is a problem. Their 2-3 day delivery took 10 of the 14 days.

    After painfully finding out my trial offer of $9.95 turned into $189.88, I now cannot cover all my monthly bills. I called my bank, and they cannot stop pending charges. Demallure 100% cares about nothing except deception to gain money. I will not use their product due to their lack of customer care. They have trained robots that read a script and try and throw in a free cheapie to band-aid their deceptive policies.

    To make matters worse they auto sign you up to receive monthly deliveries at $94.96 per item without your knowledge, if you didn't realize you needed to go to the website and read terms and conditions. At least I caught them at that trick before being dubbed again. The lesson I've learned is to only do business locally and support your own community.

    P.S. When I placed my order I thought it was with Allure, so I am unsure how this happened. I did get phone number online so maybe a cut in an advertisement, or my error. Either way, poor customer care/service and deceptive.

    Bottom Line: No, I would not recommend this to a friend

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  • What a rip-off company!

    Their so-called 15-day trial for 2 oz products end up costing you $95 for each bottle after only four days. Even if you cancel within the 1- day period, they will not refund you, other than a partial amount. They will not accept any returns!

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 1 people found this review helpful

    Inferior product

    This is an inferior product. There is mineral oil in it, and mineral oil is HORRIBLE for your skin. It's like paint thinner, and only CHEAP products contain it. Then it took over 45mins on the phone to cancel my order with them. Bad product! Total scam.

    Don't be fooled!

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 3 people found this review helpful

    LOUSY product and service

    • Texas,
    • Jan 6, 2017

    I had an allergic reaction to the products (serum and cream), and the customer service agent claimed I was LYING because they have never had any such calls before. They refused to give me a refund for the trial products and proceeded to charge me for auto shipments I never authorized.

    When I called to receive a refund, the agent rambled on about how they would not stay in business if they complied with customers' request for refunds. I told them they'll go out of business BECAUSE they're not fulfilling requests! They also promptly pointed me to a legal disclosure about how they're "protected." They're more concerned about being "protected" than they are taking care of customers.

    I highly advise you NOT to bother ordering the products. They caused an allergic reaction on my skin, refused to refund my money, then proceeded to play games about partial refunds that increased the longer you stayed on the phone. Do yourself a favor and don't waste your time. There are plenty of other good products with excellent customer service. This product and company are a scam.

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 4 people found this review helpful

    Dermallure is a SCAM! Buyer Beware.

    The trial period, i.e., how many days, is not clearly written online. Most trial periods are 30 days. If you don't call within 14 days, Dermallure, contrary to what the application says, pay for shipping only, charges your credit card immediately with $94.92 and $94.96 for two products. There was no invoice in the product box, no receipt of payment for the product, I was surprised to find the charges on my credit card while looking at my credit card balance. I contacted my credit card company who put the charges in dispute. Then, I received two product shipments one month later without ordering though my first order was in dispute. I changed my credit card number. I called Dermallure today to make certain the order was canceled. I was told my account was inactive, I HOPE THAT's TRUE. The fellow answering the 866 customer line said I lost the dispute for the first order, not the case. It is still in dispute. I am working with the head of the Fraud Department at my credit card company.

    The second uninvited and unwanted order is also in the dispute process. Advise: Carefully document dates, shipments and your response as the credit card company will ask for them. Note whether you received any invoice or receipt of the charges Dermallure put on your credit card. I copied the mailing label on the packages on my printer as further documentation and proof of receiving and not opening the second mailing. The USPS also couldn't find the zip code on the product box on their address system and had to research to find the correct zip code.

    The zip code on the box: 75238, also the PO Box 559100 wasn't found on the USPS address system. The USPS zip code to Dallas, TX is 75355. I returned the two unopened products back by certified mail. You then need to call your credit card company immediately and give them the tracking number if you put the shipment and charges into dispute.

    Bottom Line: No, I would not recommend this to a friend

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  • 6 out 6 people found this review helpful

    Scam

    I received both the Nourishing Serum and Youth Revitalizer. I ordered it through the Dr. Oz advertisement, you know the one with the amazing before and after pictures.

    The product comes in a plain brown wrapper, so to speak, with no company name on the label. Peeling the label off revealed a plain container.

    At this point I am not even sure it I ordered Dermallure or Derma Divine. The phone number to cancel it (obtained from the bank), was 844-796-1707. I was charged $79 for each product, and the rep told me that I had agreed to a 14-day trial. If I did the information certainly was well hidden!

    I managed to get a full redone on one product, and a 75% refund on the other, so I was still left with a 20 dollar charge.

    My free samples cost me 35 dollars.

    Can't say if the product works, just started using it today. Went on a trip after I received the samples. Just be careful. If you want the samples only, you will have to cancel within the 14 days.

    Bottom Line: No, I would not recommend this to a friend

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    • Mar 16, 2017

      Maricar A. Sample

      You are still lucky that you have been charged $35.00 because I got charged $94.99 each for the two products. I didn't even open the product. I returned it and asked for the refund, but they refused to accept the returned products and refund. Bad customer service.

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  • 10 out 10 people found this review helpful

    Hoping I dodged the bullet!

    • Arizona,
    • Nov 16, 2016

    I am writing this review a few places.

    I am such an idiot! I ordered at 2 AM over the weekend. AFTER THE FACT, I researched and found these reviews. I contacted them and canceled and told hem that I was going to be refusing the shipment so I obviously did not use the product. I rescinded any permissions to charge my card. I was given a confirmation number for my records-

    But not before they offered: A 25% discount. I respectfully refused. Then, a 50% discount! No, thank you. Then a 75% discount! - No. Please just CANCEL, thank you.

    Wow! It is incredible to me that a company will "rape" people for that insane amount of money rather than just offer it at the 75% off price and be fair!

    I gave 3 stars at this point in hopes that they honor my cancellation and don't try anything sneaky.

    But it is because of you and these review sites that I was able to be educated in time (hopefully), so thank you.

    Bottom Line: No, I would not recommend this to a friend

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  • 6 out 6 people found this review helpful

    False Advertising & Scam Sales Tactics

    The Product was useless, it made my skin itch and I got an eye infection. I am more concerned with their Sales Tactics, which are totally underhanded and false, as described clearly on this page.

    My advice: DO NOT give them your credit card. they never divulged the 14 day trial period or any info.

    When you ordered, they hide behind social media and are the most underhanded, false, not to mention the extremely rude customer service reps. I have ever dealt with.

    The 14 day trial period is from the time of ORDER (not when the product is shipped or when you receive the shipment) and you have to return the product unopened. So how the heck do you try it? Total SCAM!

    Bottom Line: No, I would not recommend this to a friend

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  • 10 out 11 people found this review helpful

    Scam - Rip Off - Bad Products

    I ordered the 1 product (trial), put all my CC info in and before I could complete the order, it prompted me to try another product (same company). It didn't have a "no" prompt, and as I was completing my order, LO AND BEHOLD, I've now ordered 2 products. Received the products about a week later, used them for a few days, (with NO results). I called the company on the 15th day to cancel and was told it was the 16th day and since I had already opened the products, I could not cancel my current order, but could future orders. When I asked to speak to a supervisor, the CSR started reading her script: "All of our supervisors are busy as we have a high call volume." I said, "yea, from dissatisfied customers wanting their money back from you scam artists." I asked several times for a supervisor and got the same response. I've ordered from other companies before and the trial starts when you received the product as they track shipping. This is the most unprofessional company I've ever dealt with and I will make EVERY effort to bad mouth them on ALL social media sites.

    Bottom Line: No, I would not recommend this to a friend

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  • 17 out 17 people found this review helpful

    Dermallure Ageless Facial Serum

    Found the product ad from Worldjournal.com (Chinese word newspaper) with Dr. Oz recommendation. I ordered the product for believing his international reputation. They charged Free Trial with shipping cost of $4.95 for Dermallure Ageless facial serum, $4.95 for Skin Essentials. They charged me $94.90 10 days later. I had no problem cancelling the following product order. However, I did not see any facial wrinkle improvement at all with anything close to it being shown in "Dramatic Effects". I am deeply disappointed for believing a famous medical doctor who would do this type of a thing. Is he liable for false claims or recommendation? Now I know why he was and is in hot water-controversy all the time. I hope you will gain some benefit by reading my review of the products.

    Bottom Line: No, I would not recommend this to a friend

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