Dutch Glow claims to be a wood restorer derived from a 100-year-old Amish formula that cleans, polishes, and nourishes for a long-lasting shine. They boast it reveals the wood’s natural beauty, works on painted surfaces, and removes waxy buildup.
Dutch Glow is brought to you by SAS Group, a direct marketing company based in Tarrytown, NY who has been pushing the product actively during the past few months. They are not accredited or rated by the Better Business Bureau, which the BBB claims is due to a lack of information about the company at the time of this writing.
How Dutch Glow Works
Dutch Glow also goes under the moniker Amish Wood Milk, ostensibly because it was invented by Amish woodworkers (and has a white color.) They state its “simple” ingredients break down years of wax buildup from using other polishes, revealing the furniture’s natural glow. However, we've accumulated numerous Dutch Glow Reviews that contradict that claim.
To use Dutch Glow, apply on any wood surface and wipe with a cloth. They brag it’s like a magician on cabinets, making grease, smoke stains, and fingerprints disappear. They claim you can also restore wood antiques and get rid of crayon marks left by the kids in a similar fashion. Their video shows before-and-afters of a variety of wood products, all appearing to be dramatically brought back to life with a stroke of Dutch Glow. Again, numerous complaints state otherwise.
Dutch Wood Glow use is suggested on oak, cherry, pine, maple, or teak and implore you to join the generations of sportsmen who trust Dutch Glow on their wood (which appears to adorn shotgun handles and duck decoys.)
Each Dutch Glow Order includes:
- 1 12 oz bottle Dutch Glow Amish Wood Milk
- 1 bottle with floor nozzle “free” (extra S & P)
- Jumbo Microfiber Polishing Cloth
Dutch Glow Pricing, Shipping, and Returns
Dutch Glow retails for $10 plus $7.95 S & P but they automatically double your order (and throw in a floor nozzle and microfiber cloth) “free” and charge an additional $7.95 processing. In addition there is a $2 “web surcharge fee” on all orders, making the total $27.90 for 2 bottles of Dutch Glow. (By clicking “process order” you are also signing an arbitration agreement.) They state you have 30 days to try Dutch Glow. If you find that dust (or down pillows) is still building up on your furniture (or any other reason) they claim you can return it for a refund; however, you have to pay to ship it back, and the $17.90 in processing fees will not be returned.
Bottom Line: Is Dutch Glow a Scam?
First of all, there are some unsupported claims by this product. There is no evidence that it is a century-old formula invented by the Amish (an old-fashioned Christian sect known for their rejection of technology and, apparently, their glowing furniture.) In fact, they don’t even list its ingredients at all.
Secondly, the shipping and processing fees are more expensive than the product itself, a “red flag” for us at Highya. That means, even if you do not like the product you will be in the hole for your initial fees, plus what it costs to ship back. And let’s not forget you are also signing an arbitration agreement when you buy, preventing you from traditional legal recourse.
To quickly sum it up, a tremendous comination of numerous reviews stating long delivery times, horrible customer service, a TON of additional up-selling during the Dutch Glow purchase, telemarketers bombarding you, stories of "getting charged more than needed" and the fact that the product doesn't work as promised tends to lead us toward a conclusion that it's better to stay away.
If all that doesn’t convince you to not buy this product, the titles of the majority of the reviews (“Scam”, “Don’t Waste Your Money”, “Buyer Beware”) should.
I wish I had read the reviews. When you order on line, you can not review your order and they charge more than advertised. This product is absolutely worthless. My wood furniture actually looks worse after use! I had to buy another product to repair the damage. Don't buy it!
My sister ordered dutch glow was suppose to cost $17.95, when she check her account she was charged $51.06, found out when she got it she had six bottles, she only ordered one
Bought at As Seen on TV store
Bought this at As Seen on TV. I have a lot of old antique furniture that needed some help. This stuff does nothing. Not even any ingredients listed on the bottle. Pledge works better. Didn't take off any wax build up or dirt. I am taking it back.
I wish I had read all the reviews before ordering . I had placed order and while doing so it asks you to order a dozen other things . It had said to cancel just hang up so that's what I did. Then the calls started all while I was driving. I finally answered and told them to cancel next thing I know my bank account is changed almost sixty dollars.
I am elderly and disabled and living off my social security. I got in touch with customer service and explained all this he very politely told me to return product for a full refund. So I did cost twelve dollars to return and when I got my credit it was for twenty five dollars.
So I got back in touch with customer service and the same guy responded and said he was sorry but they didn't t refund shipping I understand that is the norm but this was their mistake.
DO NOT ORDER FROM THIS COMPANY THEY ARE STAMPERS ALL THE WAY AROUND !!!!!!
Buying this "100 old formula" is kind of like buying a bottle of tap water put in a plastic bottle and being charged $7.95 (S&H) for it. Not that the product does not work, it just does not work any better than a half dozen products we bought at the store withour S&H. I suspect they are making their money on the S&H and units the consumer does not want to waste return shipping cost on to make the return...bad money after good. I do suggest you return the product and get the refund for the product just to cut them out of that extra profit on top of the S&H to give yourself some satisfaction.
Little satisfaction for sure, but some for getting into their pockets for a few buck as they did ours.
This product is crap.... It doesn't do anything more than liquid gold, never budged the waxy buildup, what a waste of money!
I ordered one set. It was supposed to be for 10.00. It ended up costing me 58.98. Then they call and say they are taking 30.00 a month out of my bank account for a savings card. I never ordered any savings card. I don't want the saving card. They just said you can cancel it anytime within 14 days. I told them I don't want any card in the first place. He said have a nice day and, hung up on me. Prick. Total scam. Now they have my credit card number. My bank said I have to cancel my bank card and wait for a new one. Ugg. I am going back to Calif in a couple of days and I need my bank card.
SCAM,SCAM,SCAM! They steal your $$ w/ shipping and Processing. Product is not all it says it is!! Please, Do not buy!! -Frustrated
glenda the manager a scam artist and liar DO NOT BUY
I'm so sorry I ordered this product. I ordered online and was robbed for $27.90 and now they are charging me another $45 because Glenda the manager said it was ordered again. I tried to get my money back and they said they do not refund the S&H charge of $7.95 per bottle plus other fees. After a heated debate with Glenda she cursed me out then hung up on me. I'm calling the state attorney.
This is the biggest scam I've ever seen yet! They ask you for your credit card first and then add as many shipments they want and won't refund all your money.
PLEASE SAVE YOUR MONEY!!! Any problems call Glenda at 914-333-7414 and you'll see what I'm talking about.
Dutch Glow is the Scam of the year!
Do not order!!! They will ask you for your credit card first then "mistakenly" charge your account extra orders (each processed at $7.95) and then claim they can not refund processing fee. They will transfer you to an uneducated person named Glenda and she will hang up on you.
I ordered it online to make sure I did not get anyone trying to sell me anything else. Before it was shipped someone called wanting to send me $100 gas card and I said I didn't want anything but the product... It cost $27.90 for the two bottles and you don't see that they are charging you a $2 web surcharge until it is ordered... Regardless, it came in a reasonable time, but I did not see any of the great claims they made about this product. I used it once and that was once too many times for me. I would not recommend it and would not use it again. Save your money for something else.
They want your cc# before they will let you look at the product. Looked and saw that shipping was more than the product. Didn't want it, did not authorized it, called and told them that. They said ok but it came anyway. Sent it back and was charged $49.70 for s/h anyway. Chase says they can only refund $15.00 so am stuck for 27.+ for something I never authorized. NY's attorney general will get a complaint and a request to look into this scam.
Picked up a bottle at BB&Beyond as an after thought. I've needed something for quite awhile for an Ethan Allen cherry dining room that has 35+ years of wax buildup. With a little elbow grease it worked perfectly. The smudge marks and water rings are gone. This table has so many wonderful memories that surround it and now it looks like new for another 35+.
stick it to you on shipping handling
ordered dutch glow on march 13 my order was 27.00 aprox. charged 73.65 - do the math. their shipping fee is 7.95 for each bottle. and don't forget the 5.95 handling on top of that for each item and an extra 2.00 for ?? my order came to 73.65 and get this, I had to pay return shipping when the product did not perform as claimed. MY SHIPPING CHARGE 10.00 in the box I received it in. no response from Glenda 1-914-333-7415 at dutch glow BIG SCAM
Price higher than advertised
When you call your not speaking to a real person. Your card information is first. Then your asked how many you want? Press or speak, you then hear you need to purchase the dusting mitt for the product to work right. Also your automatically billed each month for more unless you cancel. More upsale, 30 minutes later I wanted to cancel. It's 7.95 S&H for each bottle including your free one. Nothing is free.
Wish I hadn't called! I could not get off the phone, they tried to sell me everything, from magazines to vacations and more products and saying no was not an option so I just waited. It is just not worth the hassle.
I too fell for this. Buy one, get one free, just pay shipping and handling. The bottle for the first one was $10. then there is a 2.00 S&P FOR THAT ONE, THEN THE BONUS ONE WAS FREE BUT then CHARGE 7.95 FOR S&p and then another bottle was ADDED FOR 10. Added for 10. And another $7.95 s&p added. Total was $40.93 for a $10 order. Didn't DO A THING FOR MY CABINETS OR DRESSER.I called to get the RMA number and she sats just use the 700 number on the receipt on the box. It'll probably cot me $8. just to send it back too. Don't buy it. Wish I'd have found this review page before I had purchased it.
Omg they got me too. Sent my order 2 times both it was sent back, I asked how do you send it FedEX or Post Office and was told That FedEX was my main shipper and they would send it to the POI and for me put both po and physical address.
Down after 2 1/2 months, the pkg was sent back again. Going to call them call my bank and the state attorney tomorrow Hey $35 is not much but I'm not just not going to throw it away! Don't buy!
This product is a scam!!!! I placed an online order for 1 bottle of Dutch Glow and 2nd bottle for free with cost of shipping. By the time my order was processed they charged me $48!!!! I called the CS # immediately, they informed me that my order can take up to 24 hours to process and that they were not "able" to cancel my order at this time. I have never received ANY products from Dutch Glow but they are claiming that I must pay shipping for items that I NEVER received!!!! The cost of the shipping is over $30.
Beware people, this is a Scam! I will be contacting the BBB and will dispute all charges with my bank.
I Actually Like It So Far
I seem to be in the minority here. I'll break my review into categories.
Ordering: The practically endless "Do you want to order this too?" offers on line were tedious, but pretty typical of "as seen on TV" websites. The shipping and handling fees were high, but again, pretty typical of "as seen on TV" websites.
Delivery: It took less than a week to receive. Follow Up Calls: I got one. As soon as the person said she was calling about Dutch Glow, I said, "Yes, I received it. No, I haven't had a chance to try it yet. No, I don't want to buy anything else. Please remove me from your calling list." She said that she would remove me, gave their number if I had any questions, and wished me a nice day. I haven't heard from them since.
Product Odor: There is none. Very few cleaning products have little or no odor, and I'm always on the lookout for those because I'm really sensitive to smells. I looked up the material safety data sheet for Dutch Glow and couldn't find one under that name, so I have to assume that it's non-hazardous because at least part of its processing is done in the US.
Convenience: Spray on, wipe off. Even my rather less than diligent teenage boys can use it. My cloth of choice is a white cotton sock, which prefer to the microfiber cloths.
Performance: I'm really happy with it so far. Of course it's not the miracle wood cleaner that the commercials would have you believe, but I never expected it to be. I've tried it on three kinds of surfaces:
Very Old Varnished Wood: Did it work miracles? Absolutely not. It did, however, leave my really old table that I got from my grandparents looking better than I've ever seen it.
Newer Wood: It left it looking like I used furniture polish on it, but without the occasional streaks from not wiping thoroughly or the kind of oily film it can leave behind.
Pretend Wood: This is where I was most happy with the performance. We have a few pieces of furniture that are wood products (mdf, etc.) that are covered with a vinyl- ish kind of laminate or paint. Furniture polish leaves streaks on them, as does Endust. Dutch Glow cleaned them without leaving streaks or a filmy residue. I like that.
Bottom Line: I do like Dutch Glow as a substitute for furniture polish. If I need to really clean wood, like the cabinets around my stove, I'll used Murphy's Oil Soap, but Dutch Glow seems to be good for a quick wipe down. I would definitely buy it again if I can find it in the As Seen On TV section of Walmart or some other store. I'm not sure that I'd order it online because of the shipping and handling fees.