Effy Jewelry Reviews

  This company has claimed this profile, is getting alerted on any new customer reviews entering this page, and may engage in dialogue with its customers to address their matters.

Companies cannot pay money or provide goods in order to remove or alter customer reviews.
Effy Jewelry

Overall Rating

2.1

101 Customer Reviews

Summary

Effy Jewelry is an e-commerce company that specializes in selling a wide variety of men's and women's jewelry, including rings, watches, bracelets, necklaces, and more. Learn what customers are saying about this company.

Write a Review

Customer Reviews

2.1 Stars out of 101 Reviews
5 Star:21% 4 Star:4% 3 Star:0% 2 Star:8% 1 Star:63%
28% Recommend This Company
Start your review of Effy Jewelry:
Sort Reviews By

Posted on Apr 12, 2016

AMAZING QUALITY! Something for everyone.

By Liz, Verified Reviewer

Please be careful when reading this review. A lot of inaccuracies.

I am very concerned about anyone thinking this is legitimate, fact-checked review, as it has a lot of errors (grammatical and contextual - like misspelling the designers name), as well that its sources of personal blog posts (which, upon reading, have factual inaccuracies as well).

To start, it saddens me to read such negative things about Effy, as I have many Effy pieces and am thrilled with the quality (like so many, many others).

Let's just talk about this ruby business, as, again, the information here is not totally accurate:

Lead-Glass filled rubies were a common practices across the industry, due to the scarcity of larger, less included rubies, post the ban on trading with Burma, for many years. Please note that lead-glass filled rubies are indeed rubies, they simply have been enhanced (like getting a filling in your tooth - it's still a tooth!). As a July birthday girl, I have quite a collection of rubies, some Effy and some from other retailers. Some of my Effy pieces are genuine rubies (albeit, they are smaller stones), other Effy pieces are lead-glass filled, as I wanted larger "look-at-me" pieces. EVERY TIME I have purchased an Effy ruby, I have been informed whether it was LGF or genuine. It's also right on the tag.

Macy's received a class-action lawsuit because the sales associate failed to tell the customer that they were purchasing a LGF ruby. Again, it's written right on the tag. It's important to remember that these are hourly employees, and not jewelry professionals, so I'm not surprised this got missed.

I agree with the reviewers "bottom line" that you should ask questions. At the end of the day, you're buying a piece of fine jewelry - be knowledgeable. BUT I would love to see the sources that are actually being referenced here when he says "Effy may be beautiful in the short term, the issue argued by experts is that consumers are being sold inferior products at an inflated price" - what experts? Do tell.

Why that particularly irritates me is that I have had pieces for many years, as well as given some to my daughters. This jewelry is the perfect "middle of the market" line - it's high end, better quality, nicer weight, but not with a Cartier price tag.

Lastly, just a heads up to Inna - the previous commenter - I'm sorry to hear you had a bag experience but you do have a limited lifetime warranty for every piece of Effy you buy. This covers manufacturer errors (like small stones falling out), at no cost to you. It lasts forever. I have used it when I lost a small pave stone in an older piece. I called Effy and they took care of it and I got it back in about two months. Also, depending on where you bought it from, you can bring it in and they will handle it for you. My piece was from Bon Ton, and they handled the whole thing.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 8 People Have Voted

Posted on Dec 5, 2017

Great service, great product

By Philip Demers, Cloquet, MN, Verified Reviewer

We recently completed two cruises with Princess Cruiseline. I can say that my wife has purchased jewelry, mostly from Diamonds International. On our first cruise, we met one of the representatives of Effy boutique onboard and again saw him at the Diamond International on shore. He was extremely helpful, however, we did not buy jewelry at that time.

The next cruise, my wife was wearing her Tanzanite and decided her pendant was not large enough. We went to Effy onboard our next ship and purchased a pendant and earrings. The representatives were again very helpful. This was our first jewelry purchase onboard the ship and must say we are completely satisfied.

A couple years ago, we purchased our Tanzanite off the ship at one of their recommended jewelers, along with my brother and his wife. My sister-in-law's ring was resized as we waited, but when she returned home, she noticed the stone was not set right. She contacted Princess and sent it in to be repaired. Within 3 weeks, she had it back and wears it to this day.

It appears from the reviews that ring sizing is an issue onboard at Effy, but with all the jewelry sold, there can be an occasional mix-up. We found that Princess works very hard to stand behind their product and services. We would not hesitate to purchase jewelry onboard at Effy.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 6 People Have Voted

Posted on Jun 6, 2018

Diamond engagement ring, diamond necklace, and diamond earrings

By Craig S., Palm City, FL, Verified Reviewer

I purchased a diamond engagement ring on board the Emerald Princess New Year's Eve 12/31/2015 at the Effy shop as a surprise, and at midnight, I proposed to my fiance. She was totally surprised. The next day we pulled into St Thomas VI, and the manager on board gave me a personal note to give to the Effy manager at the pier, telling him to size the ring for us. Later that day we picked it up and everything was perfect. While we were there we purchased a matching diamond necklace We returned to ship and purchased matching diamond earrings at the Effy store. We recently had a minor problem and sent it to New York. Effy fixed it. Their service was impeccable! Thank you Effy!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Dec 4, 2018

Wonderful pieces.

By Noel K., Melbourne, Australia, Verified Reviewer

I bought an Effy Panther ring and an Effy Panther pendant about a year ago and am extremely pleased with both. They both look dynamic in sunlight or bright light and have been admired by friends in the jewelry trade. Beautiful jewelry.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Dec 6, 2018

I couldn’t be happier

By Deborah S., East Setauket, NY, Verified Reviewer

I purchased a multi-stone ring I had admired from Macy’s last December, and was very dismayed to find that one of the side stones fell out. I called Effy and was delighted to hear from their customer service rep, Rosita, that Effy would replace the stone free of charge...Kudos to Effy for standing behind their product.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Mar 17, 2019

Returning Effy Customer

By Debbie D., Rocky Mount, NC, Verified Reviewer

I began buying Effy Jewelry while cruising approximately 6 years ago! My first piece was bought on a cruise ship. I fell in love with it then and continue to be very proud to wear that ring. On my next cruise, I found the matching bracelet at port and purchased it as well. Now every time we cruise I search the ship for Effy Jewelry or the ports for an Effy store. I would not consider buying Jewelry from a retailer that I am not familiar with, and am very comfortable with dealing with Effy. I just returned from a cruise on the Oasis yesterday with my 3 new pieces of jewelry from Effy. Admittedly, I am not sure about the quality of the diamonds in my new diamond ring, and I could worry about it, and question its quality, but it is gorgeous, and I love it, so I have chosen not to worry about its quality. I have also chosen to trust that I paid a fair price for it. If I didn’t, then it is my fault for not doing my research first.

I like the look of the pieces that resemble John Hardy, but at much more affordable prices.

I was disappointed that there was no Effy on Royal Caribbean’s Oasis. I was told they lost the contact.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Apr 3, 2019

In love...

By She C., Michigan, Verified Reviewer

About two weeks before going on a cruise this January my wedding set of 32 years had cracked. There was just nothing out there that I liked to replace it. We were on a cruise and Effy had an event, so I figured what the heck, might as well see what they got.

First of all, my salesman was amazing, his wife also works there and she was as amazing as well. They both spent over an hour with me going through different rings with their honest opinions, they weren't pushy or purposely tried to sell me the highest they could. I'm completely happy with our purchase, it's absolutely beautiful and they have an amazing warranty!

I would recommend 100%. I wish I could post a picture of it!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Effy Jewelry

Apr 9, 2019

Thank you for your kind words! Please let us know if we may assist you further and we look forward to helping you again on your next cruise!

Helpful Review? 3 People Have Voted

Posted on Apr 13, 2019

Updating the rating

By Tom D., Texas, Verified Reviewer

I posted a hostile review before I made contact with Effy. Andrea from Effy customer relations is working with me directly to resolve my concern. It is only fair and reasonable that I remove the disparaging comments and give Effy a fair shake.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 5 People Have Voted

Posted on Jul 24, 2019

Four years on, still happy

By Sarah C., Australia, Verified Reviewer

I knew nothing about this company and purchased a beautiful ring with black diamonds while cruising on "Oasis of the sea," Royal Caribbean.

I have had no issues with this ring and wear it every day, shower, swimming in the beach and general life activities (cooking, cleaning, etc.).

It’s nice to see after-sale support is still available if needed. Yet to identify how it will be experienced in Australia, however. I am still satisfied with my purchase.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Effy Jewelry

Jul 26, 2019

Thank you for your kind words! We hope you enjoy your ring for many years to come and please feel free to reach out to us for any reason.

Helpful Review? 2 People Have Voted

Posted on Aug 5, 2019

Very positive experience

By Barbara M., Toronto, Canada, Verified Reviewer

I own several pieces of lovely Effy Jewelry. No problems to date, save numerous compliments and great enjoyment in wearing these pieces.

Interesting to note that most of the aforementioned negative experiences arise from purchases made on cruises...FWIW...draw your own conclusions from my comment.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Sep 22, 2019

You saved my ring

By Lisa H., Texas, Verified Reviewer

Saks sold me a jewelry cleaner that dulled my diamond and Topaz ring. I was heartbroken. So, I called and they send it in. They fixed good as new for free. Great customer service. I'll be buying more Effy.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Effy Jewelry

Sep 26, 2019

So pleased to hear that your ring has been restored under your lifetime warranty! Please feel reach out to me at any time at andream@effyjewelry.com as we are here to help.

Helpful Review? 5 People Have Voted

Posted on Dec 11, 2019

I love Effy

By Brenda C., California, Verified Reviewer

I have only heard of Effy in 2018 when I was on the Carnival Imagination. My first purchase was a Tanzanite ring for about $150. It was on Sterling Silver. I wore this ring every day. In 3 months, I went on the same cruise and purchased a beautiful Diamond Ring from Effy tagged st $2495, but spent $1495, which I also wear every day. Three months after that, I purchased Tanzanite earrings, tanzanite bracelets, Diamond earrings, etc. Spent about $12k on the 4 cruises in the year.

I often go into Macy's to see their Effy sales. But the bargain is much cheaper to buy on the cruise ship, almost 60%-70% off - and no tax.

I previously would shop Tiffany & Co, but I found the styles at Effy and value amazing.

Surprisingly, I had the same salesperson on the ship 3 times, and all experienced and customer service is amazing.

I get compliments on the jewelry at work.

One of my favorite pieces is the diamond pave halo necklace.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 5 People Have Voted

Posted on Jan 11, 2020

I love my Effy

By Ashton K., Hayden, AL, Verified Reviewer

Bought a new wedding set from the Carnival Fantasy while in Mexico. It’s a Canare diamond wedding set and I LOVE IT! The salespeople were some of the sweetest people ever. I have had rings from Zales and Kays that the rhodium dulled over and over on and diamonds fell out of but my Effy is just as bright white gold as the day I got it and my diamonds sparkle from one end of the ring to the other. I get compliments on my set all the time. I’m not sure about having to pay customs (as others have stated) because we did not have to do that. I would highly recommend Effy Jewelry.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 7 People Have Voted

Posted on Jan 20, 2020

Love every piece I own

By Joyce T., Toronto, Ontario, Canada, Verified Reviewer

I am addicted to Effy, it's a statement. Love my pendants, rings, and bracelet. Great Christmas present for my sister. I am in a rock band and I get lots of compliments on the stones as the blue topaz is my favorite. Best thing is there’s so much to choose from!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 7 People Have Voted

Posted on Jan 24, 2020

Terrific after sales service

By Kaye H., Victoria, Australia, Verified Reviewer

I recently purchased a ring on a Princess Cruise in Australia.

The ring was far too big and I was told that it could be made to fit free of charge through an agent in Australia.

Following a misunderstanding with this agent, I contacted Effy in New York and was advised to return the ring to New York where it has since been resized and returned to me at no cost to myself.

I am thrilled with my ring and the after-sales care provided by Effy.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 7 People Have Voted

Posted on Feb 8, 2020

Totally happy!

By Christina B., Xenia, OH, Verified Reviewer

I own an EFFY pave white and champagne diamond and rose gold ring and matching pave diamond necklace. They are both absolutely stunning and I get compliments on them all the time. I’ve worn them nearly every day for almost four years and they look as good as the day we purchased them, no missing diamonds, no fading, no problems at all. Bought the ring at Helzberg Diamonds in Dayton, Ohio and the necklace on St. Thomas, USVI.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 10 People Have Voted

Posted on Mar 27, 2020

Sales staff

By Michael M., Mocksville, NC, Verified Reviewer

I recently purchased blue diamonds, a ring, and matching earrings on a HAL Cruise. I want to give a shout out to the Supervisor in the shop Mr. "Retche" and Sales Associate Qin. I wanted to buy my wife something nice for our 45th Anniversary. These 2 people worked with us, found what we liked, and Mr. "Retche" was very helpful; and I really appreciate his willingness to negotiate the price. We will always remember our experience and recommend Effy to all of our friends and family.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 9 People Have Voted

Posted on Oct 5, 2020

Top shelf service

By Caryn F., Richmond Hill, Ontario, Canada, Verified Reviewer

I was on a cruise this March with some girlfriends. We checked out Effy when we stopped off in The Bahamas. I dealt with Hitash.

Seven months later I noticed a stone missing in my ring, which I've had on 24/7 since I bought it. I got in touch with Hitash that night and by the next day, he was in touch with their home office in New York. They sent us forms to fill out with FedEx.

In 14 days I got my ring back in perfect condition. No fee for anything, including postage. They were amazing.

I can't believe in the middle of this crazy pandemic the quality of service I got. Thank you for awesome service and employing quality people, just like your merchandise.

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Beautiful unique pieces

Amazing staff

Very fair

Too much temptation

Too much variety

Helpful Review? 17 People Have Voted

Posted on Apr 6, 2022

Love my Effy Jewelry

By Joan W. , Seattle, WA

I purchased some pieces on a cruise a few months back, I already own several Effy pieces that I’ve collected from previous cruises. I absolutely love them, they are so well made, and when I needed a piece resized a few years ago, the NY office was very helpful and had it resized free of charge for me.

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

I love what a great time I always have in the Effy store, it’s always the most fun place on the ship

No cons for me but maybe my husband would say his credit card leaves the store a little lighter!

Helpful Review? 4 People Have Voted

Posted on Aug 11, 2022

I have a question for Effy

By Guli K. , Brooklyn, NY

I recently got my ring from Effy which made Effy factory a size smaller. I really like it but the question is can the diamonds on the ring be lost after the size reduction from Effy factory?

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Company Response from Effy Jewelry

Aug 12, 2022

Thank you for your email. Effy Jewelry comes with a lifetime warranty and you may reach us directly at customercare@effyjewelry.com with any issues you may have for the lifetime of your purchase.

Helpful Review? 5 People Have Voted

Posted on Aug 25, 2022

Love my ring!

By Carolyn B. , New Jersey

I purchased a gold and diamond starfish ring on an RC cruise ship and an aquamarine ring and necklace in Aruba. I wear the starfish ring every day and love it and get many compliments!

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Unique pieces

No “cons” were specified in this review

Helpful Review? 3 People Have Voted

Posted on Dec 1, 2022

Over $20k spent and still buying more. No problems with anything.

By GL F., San Francisco, CA, Verified Reviewer

I have over 20 pieces at this point. The prices are correct and were lower than in-store for the pieces that were also sold outside the boat. Many similar ones at Macy's were lesser stones. I think maybe my pearls were the same as in-store but it still saved me sales tax so still not concerned. They are a fun brand.

All my jewelry was repaired when the one piece had a clasp get a bit loose. No problems or issues.

If you don’t like pressure in sales and will buy something you don’t want don’t play the charm bracelet collecting. Yes they are salespeople and they are good at what they do, the upgrade policy is real, so if you don’t like what you got they will help you. And if you don’t know what you're buying use your own digression. This part is mostly after reading the other reviews. If you are on your first cruise, ask questions and understand your purchase and if you're playing price club, it’s probably the best price but yes, there are many factors in jewelry. Anyone can buy a jeweler’s loop and learn to look at the pieces. 10 bucks on Amazon.

Sorry I can’t empathize with persons upset over $300 on a piece but on the ones I thought I had been overcharged on, mine had color sapphires not cheaper stones and that made a similar look but a big difference. The prices are online, so it’s difficult.

If you're on a boat and can’t spare the cash and can’t say no the boutique, it may be the wrong place for you, but if you have some spending funds and want to start a collection of fun pieces it’s a great place to spend the cruise.

I wear Effy every day. My ruby sea turtle is probably my favorite piece.

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Fun and colorful

Helpful employees

Repairs

Mostly on cruises only

Helpful Review? 3 People Have Voted

Posted on Feb 11, 2019

Panther ring

By Stephen H., Leeds, United Kingdom, Verified Reviewer

Just returned from a Caribbean cruise, on which I purchased the large Panther head ring. The quality of the ring, the show of the ring, and the service received at the Effy shop was and is amazing.

I love it and feel I paid a fantastic price for a fantastic piece as was reduced - only wish I had bought the matching necklace too.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Effy Jewelry

Feb 13, 2019

I am so pleased that you are enjoying your Effy purchase! Feel free to reach out to me at andream@effyjewelry.com to see if we can find a necklace to match!

Helpful Review? 1 Person Has Voted

Posted on Mar 4, 2019

Carnival cruise

By Deborah J., Michigan, Verified Reviewer

I never heard of Effy before I took a Carnival cruise. I bought a tanzanite diamond ring. I like it and will only wear it on special occasions. I don't know that much about the Effy company but will do further research on its reputation.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Effy Jewelry

Mar 5, 2019

Thank you for your comment! Please feel free to reach out to me with any questions regarding your purchase at andream@effyjewelry.com, I am here to help!

Helpful Review? 2 People Have Voted

Posted on Nov 5, 2019

Effy Jewelry

By Ann C., Washington, Verified Reviewer

About 3 years ago, I bought an Effy pave ruby ring. To match this, I also bought a ruby circle pendant from Macy's and matching ruby earrings while on a cruise last year from the Effy shop in Skagway, Alaska.

I took the ring to a local manufacturing jeweler in Perth and they valued it for 3 times what I paid for it. None of the small diamonds and rubies have fallen out of any of the items. And I was told by the jeweler that lead filling of stones was common practice.

I am very happy with my purchases and bought another pendant on board our recent Princess cruise. We were not questioned about our purchase by Customs so I am not sure what the other reviewer was talking about.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 4 People Have Voted

Posted on Nov 13, 2019

Watercolor collection.

By Sue K., California, Verified Reviewer

I gave myself a ring, pendant, and earings on an MSC cruise in October. I wear my ring every day and still look adoringly at it. It's the watercolor diamond and sapphire collection with 2 starfish.

Everyone in the Effy store on board the Armonia was great. I had more fun in the EFFY shop than anyplace else on the boat.

Granted, it has only been a month since I got my jewelry, but I still adore it.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 4 People Have Voted

Posted on Jul 11, 2021

18 kt gold

By Elena C. , Toronto, Cananda

Why, oh why, do you not make more of your items in 18 kt gold? There are some of us that would be happy to pay the extra!

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

No “pros” were specified in this review

Not enough 18 kt gold

Helpful Review? 7 People Have Voted
Showing 1-27 of 101

Our Promise to You

In order to safeguard you and ensure helpfulness and relevance, our compliance team manually assess every customer review before it goes live.

We have a zero-tolerance policy for fake reviews, and companies cannot control or alter any reviews at any time.