About Eleven2

Our editorial review for Eleven2 is not available at this time.

15 Customer Reviews for Eleven2

Average Customer Rating: 3.0
Rating Snapshot:
5 stars: 3 4 stars: 3 3 stars: 1 2 stars: 4 1 stars: 4
Bottom Line: 27% would recommend it to a friend
Showing 1-15 of 15
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  • I DO NOT RECOMMEND eleven2

    • by Josh Read,
    • Chicago, IL,
    • May 15, 2014

    Please, if you are considering hosting with eleven2.com - find a different option. Their customer service is non- existent and their servers go up and down so often. You'll look horrible to customers and won't have an answer for them. They have cost me so many customers.

    Bottom Line: No, I would not recommend this to a friend

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  • Eleven2 Customer Support

    • by Paschal,
    • United Kingdom,
    • Nov 1, 2013

    After being with eleven2 for over 5months now, I have experienced minor downs and major ups. What I will forever appreciate and be thankful for is there staff for there amazing help. Notable Incident: a website of mine came under some sort of malicious attack.. For Over 10hrs straight Support Staff Alex K, Adam, James A..(to name a few) worked tirelessly to restore our brands website. and now it can be enjoyed once more by the thousands of visitors we serve. Thank you, from the 'Legatto Lifestyle Team'

    Bottom Line: Yes, I would recommend this to a friend

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  • Excellent Services, Power Servers

    • by Mohamed Yousry,
    • Egypt, EG,
    • Nov 1, 2013

    I'm in Eleven2.com since 6-20008 when our company Warazad.com was called Hostega Network.

    Eleven2.com is the best company i know it The uptime is 100% my web site not down to now fast connection and no one can make hacking on my web site - eleven2.com servers has a big security on the servers.

    Technical support is reply to when i was sending ticket on 5 to 10 minutes.

    Huge Backup. Server in Texas Dallas Datacenter - Texas is the best datacenter in USA this in my opinion.

    When i was sending request to transfer client from his previous company to my server in Eleven2.com the account is transferred after 10 minutes. The Servers has Cloud Linux. Mobile Edition Services.

    If you will open Hosting Company - Register on Eleven2.com you will see the Big difference - you will see the new life.

    Sales Department is very very fast with me when i was requesting any thing.

    Bottom Line: Yes, I would recommend this to a friend

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  • Eleven 2 changed my way to work on the web!

    • by Nicole,
    • Canary Islands,
    • Nov 1, 2013

    Eleven 2 is very reliable and works just for what I need, it solves problems, and it does it quickly... This allows me to have more time to do other jobs like developing, design and looking for new biz... very good overall experience!

    Bottom Line: Yes, I would recommend this to a friend

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  • 0 out 1 people found this review helpful

    Service and Quality of Product

    • by Donovan,
    • South Africa,
    • Sep 6, 2013

    I have to write and review this company, because I was skeptical when I first looked at them and only took them initially cuz they were in Europe (which means lower latency for me in SA) and because they were coming in around the same price bracket as the US companies.

    Well let me diverge further into my experience - there is definitely ambiguity on the service that they will offer when you go to their home page, however once you signup - it all gets much better from there. Sales support is definitely lacking cuz its only available during certain times of the day - but the important people (tech support) are always available and I generally get through within 10 mins of waiting to chat. The guys that I have delt with both in service and sales have been really awesome and make me feel valued as a customer !

    I find their servers speedy for me - if it gets much better with other companies then I've really had bad service in the past, however I host with a couple providers that are pretty good and by far I am the very happy with this company (infact looking at moving a lot more accounts over). I havent hosted an online store with these guys as yet so I can't comment on the speed under load, however so far its a really decent package, and support and service are very much there.

    You can rely on this company, whatever their past was they have done a complete turn around from the reviews.

    Bottom Line: Yes, I would recommend this to a friend

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  • 1 out 2 people found this review helpful

    Poor Service

    • by Robert DG,
    • Canada,
    • Aug 30, 2013

    Paid for a quarterly plan, was very happy with the e2 panel... it's sleek. Downtime hit, then more and more. Very bad support, no one has very good English.

    Overall I'd give them a 2 stars for the nice price.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 1 people found this review helpful

    very bad hosting company

    • by George,
    • Athens, Greece,
    • Jul 16, 2013

    I have a reseller account with eleven2. Every week for a few hours the server is down. They have serious problems daily and they are giving poor me answers. They are saying that they have about a 99% uptime but it's funny that I have better server at my house.

    Nick Hudson from Sales replied to me  to my messages after a few days. I will leave this company as soon as possible.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 1 people found this review helpful

    Powerful VPS Speeds

    • by Adam Macintosh,
    • Birmingham, England,
    • Jul 4, 2013

    I moved my VPS from HostGators VPS level3 plan, to eleven2's VS-100 plan back around May. For the same price, e2 offered more memory, storage space and bandwidth.

    My website is running great on eleven2's VPS platform, and the technician Gino handled the entire migration.

    I do however wish they would launch a London location, or at least a European location. That would improve the ping time for my VPS (currently in L.A.). Otherwise, service has been great.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 1 people found this review helpful

    Not too bad, BUT pretty BAD

    • by Vitaliy Lyubezhanin,
    • Sacramento, CA,
    • Jun 29, 2013

    At first it was ok, then started crazy down times. I was promised that my issue would be fixed, was fixed for 5 min and then down times again. I finally moved to another server with them, seems better.

    So overall, my experience literally sucked.. but got better after I persuaded them to move me.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 1 people found this review helpful

    Great for my small blog

    • by Robi Gyorky,
    • London, UK,
    • Jun 24, 2013

    I have been using eleven2's shared hosting platform for around 4 months, and so far the hosting has been great.

    I currently have the S-200 plan in their european location, and the ping times are pretty fast compared to my old hosting company. E2 handled the website migration too, back when i signed up!

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 2 people found this review helpful

    Immature hosting company

    • by Michael,
    • Washington,
    • Jun 19, 2013

    This review is for the shared hosting plan. We have been having problems with Eleven2 for a very long time. We run a limousine company and we rely on our website to get new work. We don't get too much traffic – around 100 to 140 visitors a day so a shared hosting account makes perfect sense for us. We have been with Eleven2 for 7 months and our website have been down numerous time, once for almost a whole day. Moving a website to another hosting company is always hectic so we decided to let our annual plan expire and then host with a different company.

    However, over the last 2 weeks our website has been down 3 times! For 3 to 5 hours at a time. Our company emails have been down as well. And the worst part is that when we contact Eleve2 they give non-sense answers like these one: “server went unresponsive and this is being investigated by our DC techs now.” And that's it. They never own up to the problem, never explain, and never propose any solutions that this problem will not happen again. And they never follow up on on it.

    That's it for us, we are taking our business somewhere else.

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 2 people found this review helpful

    Its ok when it works ok, but most of the time its slow or down!

    • by NIck,
    • Sac, CA,
    • Jun 18, 2013

    WIll be changing hosts, Eleven2 is ok, but its slow a lot of the times, it also doesnt load the sites a lot of the times, its pretty unreliable. In this day of technology you would think you can have a easy reliable hosting solution ... not!!

    Bottom Line: No, I would not recommend this to a friend

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  • 5 out 5 people found this review helpful

    Happy at first but then frustrated

    • by Ed,
    • Omaha, NS,
    • May 28, 2013

    I began using these guys nearly two years ago for myself as well as for many clients that I would refer to them. They were pretty good back then. and if there were any problems, tech support attempted to resolve them promptly.

    However, over the course of the past 8 months I would say, I began receiving complaints from various web clients that I referred that their site is either down or extremely slow. I began contacting technical support on their behalf and eleven2 did not put any effort into trying to resolve the issues. The Frustration built and built. If they did anything, it was on an elementary level. They would tell me to submit tickets and I would but the issue was never resolved. And if it was, the issue came back almost immediately.

    I had a couple clients leaving eleven2 as a result of their negligence and poor up times. SURE, they have a nice and promising site and a cool sales guy, but actions speak louder than words.

    The features and pricing that they provide are good but not worth it if they're extremely slow and have poor communication.

    USE Bluehost or HostGator instead!!!

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 5 people found this review helpful

    Ridiculous Amount of Downtime

    • by Nick,
    • North Dakota ,
    • May 26, 2013

    I will begin this review with something I found really hilarious. In the past 3 days my web hosting has been completely down. When you go to submit a ticket it says "Please refrain from submitting tickets at this time". They also claim to have 24/7 Live Support. It was removed due to so many complaints. Eleven2 also makes you request credit for downtime. They put the ticket on the lowest priority and it never gets a response. This isn't a rare occurrence either. I've had downtime every week in the past 3 months. So much for a 99.9% uptime guarantee.

    Bottom Line: No, I would not recommend this to a friend

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    Comments (1)
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    • May 27, 2013

      David

      I feel your pain and frustration. I have experienced something very similar with Eleven2 to what you are describing.

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  • 5 out 6 people found this review helpful

    Poor customer service. Not a reliable hosting company.

    • by Paul,
    • Bellevue, WA,
    • May 21, 2013

    Don't be fooled by the really nice presentation of their website. These guys do not have their own data center and are actually hosting resellers. I have hosted multiple websites with them and run into major problems with them. Sites would go down for no apparent reason. When you try and call them they can't really tell you anything over the phone and ask you to submit a support ticket. Support ticket response time is anywhere between 20 mins to 60 mins. And the answers that they give you are so general and diluted that you are left very frustrated.

    Eleven2 is not a reliable company. After I had enough of their frequent down time, I moved over most of my websites to a different hosting company. Don't waste your time with them.

    Bottom Line: No, I would not recommend this to a friend

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