About Finesse Face Serum

Remember how your mother always told you, “Never judge a book by its cover”?

For the most part, we think that’s great advice. But when it comes to products like Finesse Face Serum—an anti-aging cream that claims to be everything from “Better than Botox” to “Hollywood’s best kept secret”—we definitely think you can learn just about everything you need to know with one glance at their website.

Why? How can we be so sure? And if Finesse Face Serum won’t work, are there other options that will? All fantastic questions! We’ll be sure to address each of them in this in-depth review.

To start our brief journey, let’s talk about how you can buy Finesse Face Serum.

What’s Up with Finesse Face Serum’s Trial?

We’ve reviewed hundreds of anti-aging products here at HighYa, and one of the first red flags of any less-than-stellar product is that it’s only available through a free trial.

In the instance of Finesse Face Serum, this means you’ll start out by paying $4.95 to cover S&H. This begins your 14-day trial, and you’ll be sent a full 30-day supply of the cream.

What you probably didn’t realize (since it’s buried deep within the fine print and Terms & Conditions) is that after 14 days, you’ll be billed the amazingly high price of $89.53.

Think it’s over now? Not hardly. This is because you’ll continue receiving a new shipment of Finesse Face Serum once every 30 days, and your credit card will be charged $89.53 each time.

Yes, the company claims you can call 877-498-0215 to cancel your trial or your autoship program, but based on hundreds of HighYa reader reviews for essentially identical products (more about this soon), we think you’ll probably be met with a lot of resistance. This might include personnel who are rude, try to spin the situation to be your fault, or even hang up on you—multiple times.

Important note: Outside of the trial, no refunds are available for Finesse Face Serum products.

Finesse Face Serum’s Arbitration Agreement

As if all of this wasn’t enough, Finesse Face Serum orders are subject to an arbitration agreement. In a nutshell, this means you’ll basically be waiving all your legal rights, including a trial by jury or becoming part of a class action lawsuit, should you experience any damages. And in all but the rarest instances, these agreements heavily favor the company.

Experiencing a Sense of Déjà Vu with Finesse Face Serum?

If you’ve been researching online-only anti-aging products like Finesse Face Serum for long, you might be asking yourself, “Where have I seen this website before? It looks so familiar!”

Whether you’re a seasoned pro or a newbie to this industry, here’s an inside peek: There is a handful of companies (it might be just one company for all we know) who continuously use the exact same website design over and over again, so you might have seen a different product with an identical site template in the past. But why? What do these companies have to gain?

As we alluded to above (and as we’ll explore in greater detail in the next section), it’s extremely common for these types of products to come with bottom-of-the-barrel online customer reputations. So, instead of formulating a quality product at a fair price, the companies will close up shop once the “customer heat” gets too high. All they do is:

  • Shut down the existing website
  • Come up with a different product name
  • Reuse the exact same template as the previous site, changing only the product name and image
  • Buy a new URL, upload the altered website, and start the process all over again

Admittedly, there weren’t any legitimate online customer reviews for Finesse Face Serum, so we can’t be 100% sure this is the case. Is it highly likely? We’d say so.

But to back up our case even more, let’s finish by talking about customer feedback.

Customer Feedback Ain’t Pretty For Products Like Finesse Face Serum

We’ve already discussed customer reviews for online-only anti-aging products several times now, but specifically what are they saying? Whether we’re referencing Encante Cream, NuPlenish Skincare, SkinYouth Enhanced, or any of the dozens of other products who use this same template, overwhelmingly, the most common complaints include:

  • Failure to work. Not only do most customers not experience any of the amazing benefits claimed by these template-based products, they often state that the quality of their skin worsened. This might be as minor as overdrying, but in some instances customers have experienced side effects that required a visit to the doctor.
  • Excessively high price. Anti-aging creams aren’t exactly known for their bargain-basement prices. But when customers shell out nearly $100 for something that doesn’t work, they feel ripped off and start throwing around the “scam” word.
  • Exceptionally poor customer service. We’ve already talked about how service reps for these companies will be as rude as possible, but what we didn’t explain is that we think they’re specifically trained to act this way. Why? Because these companies probably know that can’t retain customers based on the quality of their products, so they’ll just try and frustrate you to the point of giving up. That way, they can keep bleeding your bank account.

Is It In Your Best Interest To Take a Chance On Finesse Face Serum?

Here’s the thing: We’re fully willing to admit that it’s totally possible we’re being too hard on Finesse Face Serum. After all, they could be different than all the other products using this exact same template, while these other companies are just giving Finesse a bad name.

Possible? Certainly. Probable? Almost certainly not.

But ask yourself this, given everything we learned here today about the customer reputation for these products, do you think it’s worth rolling the dice on Finesse Face Serum? Ultimately, that’s only a question you can answer. But keep in mind that if you’re wrong, you could become caught in a web of lies and deceit that takes weeks (or even months) to untangle from.

Because of these immense concerns, we think your money would be better spent talking with your dermatologist about more effective methods of reducing the signs of aging. Or, you can begin right now by limiting your UV exposure, quitting smoking, reducing alcohol consumption and stress, getting plenty of sleep, and more!

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10 Customer Reviews for Finesse Face Serum

Average Customer Rating: 1.4
Rating Snapshot:
5 star: 1 4 star: 0 3 star: 0 2 star: 0 1 star:  9
Bottom Line: 30% would recommend it to a friend
Showing 1-10 of 10
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  • 1 out 1 people found this review helpful

    They don't care about their customers

    I ordered the free sample and loved it, but before I was even done with my first bottle, they sent me a second and then a third.

    The first bottle had a white lotion. The second and third bottles were a clear oily cream. It felt like putting straight oil on your face. When I called their customer service to see if they changed the lotion, they had no idea. I asked if I could return the two other bottles as they were different from the free trial I got, and I was told that there is a "no return" policy.

    So, at $90 for a small bottle, they wouldn't let me return it, even though it was not the same as the first bottle I received. The most they would do is refund me $31 on the second bottle ONLY. They also do not put a receipt with the serum, so you have no idea that you are spending almost $100 on a small bottle of serum.

    I still can't believe that all they would do for me is refund $31 when THEY changed the lotion from the first bottle. I think any company that doesn't have a return policy when the cost is that expensive is a shady company. If they were so confident in their product, they would offer a money back guarantee.

    So be careful. The first bottle will NOT be the same as the next bottle, and once it hits your door, it's yours!

    Bottom Line: Yes, I would recommend this to a friend

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  • 1 out 1 people found this review helpful

    Total scam!

    • Texas,
    • Jan 17, 2017
    • Verified Reviewer

    Everything you read in this review is correct. Do not trust them or order products from this company.

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 3 people found this review helpful

    Scam

    • Patterson, California ,
    • Jan 10, 2017
    • Verified Reviewer

    Scam!

    Do NOT accept the free trial, and do not sign up for any of these trial face cream! They will get you into a monthly membership and the price is outrageous. The price of the cream is never mentioned until you get a huge bill.

    When you call it's always a pain in the butt to try and get your refund and to cancel the membership. You will feel like fighting with them. I will call my credit card company to dispute this.

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 3 people found this review helpful

    Terrible customer service

    After having my account charged $88.78, I canceled my order and attempted to return the products. The shipment was returned twice to me costing me $21.50. Next, I tried calling for 2 days, was put on hold each time for over 30 minutes, no one ever picked up. Then emailed them, twice, still no response. My bank's Fraud Department is now involved. Absolutely incredible that this company refuses to respond. I will contact the Better Business Bureau and also my local TV station as this is definitely a fraudulent scheme.

    Bottom Line: No, I would not recommend this to a friend

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  • 9 out 11 people found this review helpful

    Scammed for both creams

    • Huntington Beach, CA,
    • Nov 18, 2016
    • Verified Reviewer

    I bought two different creams thinking they were trials for less than $5.00 each but they charged me close to $90. each. Tried talking to a Customer Service Representative who was rude and resistant to help. He stated I signed an agreement to become a member and pay this high price. I really didn't see this at all so now I am stuck with this bill as well as another month of charges as I called too late. I would like to report them for misrepresentation.

    Bottom Line: Yes, I would recommend this to a friend

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  • 4 out 5 people found this review helpful

    Scam

    • Texas,
    • Nov 11, 2016
    • Verified Reviewer

    Nowhere does it indicate the price after the trial. The site you order from, is not the site where they say you signed up and agreed to the terms of automatic shipment and the price of $89.53. The site they say you ordered from has this info, but NOT where you actually ordered from. Couldn't tell any benefit from the product. STAY AWAY FROM FINESSE.

    Bottom Line: No, I would not recommend this to a friend

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  • 10 out 10 people found this review helpful

    Stay away - scam! Will cost dearly even if you don't want the product.

    • Maryland,
    • Oct 14, 2016
    • Verified Reviewer

    Stay away from this scam. I did not even receive any paperwork with the product and was charged $88.63, which was not indicated when I received the free trial product. You MUST return the unused portion of the trial, at YOUR cost, or be charged almost $40.00. The address to return the product you have to get by calling them. I had to cancel my credit card, dispute the charges after dealing with rude service. If you don't believe me, call the phone number for them, which is not provided anywhere, that I had to get from looking up this site, which is 877-498-0215. Listen to the recording of your "return and cancelling" options. BEWARE!

    Bottom Line: No, I would not recommend this to a friend

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  • 9 out 9 people found this review helpful

    Don't Take the Bait

    There is no "Free Trial." You will be charged within three weeks. I was told my account was canceled when I called on July 20, within an hour of receiving the goods. I was told to keep them and to call back on August 17th. I called on the 16th and my account wasn't canceled until I made three more calls. I was told that I had called on August 4th, but I hadn't. Stay away.

    Bottom Line: No, I would not recommend this to a friend

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  • 20 out 20 people found this review helpful

    What a scam

    This company is a scam. The only way you can buy this cream is a free trial, and when you sign up for this, there is a fine print that automatically signs you up for monthly supply of the serum. When you try to refund the useless cream to get your money back, they have rude customer service agents saying you can't do this as you signed up for this. Stay away.

    Bottom Line: No, I would not recommend this to a friend

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  • 5 out 12 people found this review helpful

    Great product

    This product is a great product, but the price is to high to maintain such a regimen. I was very pleased with the results. I try new products, especially with natural extracts. I'm 43 and already look 27ish but I started trying anti-aging aids very young. I really wish I could have continued this product. For those who can afford it, please try it. It's worth it.

    Bottom Line: Yes, I would recommend this to a friend

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