About HD Mirror Cam

By HighYa Staff
Updated on: May 22, 2017

After easily installing in seconds on any standard size, factory issued rearview mirror, HD Mirror Cam promises to instantly turn your rear view mirror into a dash cam and give you the ability to capture video, photos, and audio.

The device also features a 2.5" LCD (with screen shut off mode) that allows you to immediately view footage, including video, photos, and audio, or download directly to a computer with the included SD memory card reader.

Like many other models, HD Mirror Cam’s motion detection allows you to record even when you’re not in the car, while the automatic ignition start will begin recording when you turn your car on, and then stop when the ignition is turned off.

Unlike the competition, though, the company claims it comes with exclusive night vision that automatically adjusts for different levels of light.

It certainly seems like HD Mirror Cam includes a lot of must-have features. But will it deliver meaningfully better value in the long run? Let’s kick off our conversation by discussing price.

How Much Does HD Mirror Cam Cost?

One HD Mirror Cam is priced at $49.99 plus $9.99 S&H, although the site indicates you’ll earn free S&H if you order two or more.

Each camera comes with a car charger/adaptor, two soft bands, a USB SD card reader, an instruction manual, and mounting wire clips.

Note: The commercial indicates you’ll be able to upgrade your kit to include a micro SD memory card for as little as $7.99, although this offer wasn't presented when we attempted to check out. However, third-party options could be found elsewhere online for between $15 and $60+, depending on storage size.

All HD Mirror Cams come with a 60-day money back guarantee, less S&H. You can request one by contacting customer support at 323-375-1042 or customerservice@inventel.tv.

Based on these prices, are customers reporting a solid level of value?

What Can We Learn From HD Mirror Cam Reviews?

Since writing our original article, 16 HighYa readers provided feedback about their experiences with HD Mirror Cam, giving the device an average rating of 2.4 stars.

Here, common compliments referenced ease of use and solid value, while complaints seemed related to lower quality than expected, difficult customer service experiences, and ordering concerns (primarily higher charges than expected and a drawn-out automated ordering process).

We also encountered more than 100 customer reviews on HSN.com, where HD Mirror Cam had a slightly higher average rating of 3.2 stars. Except for ordering concerns, many expressed the same compliments and complaints as those found on HighYa.

From a company perspective, HD Mirror Cam is manufactured by Inventel Products, a popular ASOTV company who’s responsible for other hits over the years like Gripeez, DashCam Pro, and HD Free TV Antenna, to name just a few.

The manufacturer had a B+ rating with the Better Business Bureau and 288 closed complaints as of 5/22/17. Most of these seemed to revolve around customer service-related issues, which appear to have been resolved.

Granted, our goal isn’t to insinuate that you’ll experience any of the same—only to make sure you have everything you need to make a fully empowered buying decision.

With all of these details in mind, how does HD Mirror Cam compare to other dashboard cameras?

HD Mirror Cam vs. the Competition

Even if you recently started researching dashboard cameras, you probably already recognize that there are thousands of different options available, in all sizes, designs, and price points. How can you choose the best model for your needs?

While they admit there are many more, CarCamCentral lists three key features they always look for when purchasing a dashboard camera:

1. Messaging – They recommend looking for “persistent and highly visible written messages,” and even audible warnings. Why?

Because these cameras (and the SD cards they contain) are repeatedly exposed to big temperature fluctuations and humidity, so failure is inevitable. And you want to know about any potential problems before you get into an accident.

2. Video Quality – The higher the video quality, the more protection you ultimately have (and that’s probably why you’re thinking about purchasing one in the first place, right?), since you’ll have a better chance of catching details like a license plate number or a person’s face after a hit and run.

3. Battery – If no battery is present, then the camera can’t record once your car is turned off.

From these perspectives, HD Mirror Cam seems to check most of the boxes, although some of the customers above reported that its video quality left something to be desired. Are there any other noteworthy points?

Potential HD Mirror Cam Pros & Cons

While we didn’t test the device ourselves, we think there are some other important considerations to keep in mind before deciding on any dashcam option:

How visible do you want the camera to be? While HD Mirror Cam attaches to your rearview mirror and won’t impede your line of sight, it seems like it could add a meaningful amount of bulk (aesthetically or otherwise). Also, you’ll need to be comfortable with the added wires running along your windshield and dashboard.

Next, while HD Mirror Cam claims to record up to 14 hours (on an endless loop, if you choose), remember that this wholly depends on the size of your SD card. Which, again, isn’t included with your order.

We’ve mentioned this aspect in some of our other dashboard camera articles, but keep in mind that HD Mirror Cam can only record in one direction at a time. So, if your vehicle is parked while motion detection is activated, and the camera is pointed forward (for example), it likely wouldn’t do much good if someone broke in through your driver’s side door.

If a situation like this is your primary concern, some companies manufacture dual-lens (or two-channel) dash cams that simultaneously record front and back (or any other two directions you’d like), usually with a picture-in-picture real-time display.

Lastly, it’s certainly positive that HD Mirror Cam features night vision. But by all appearances, this involves low-level light emitted by two LEDs, a technology that’s anything but exclusive, as claimed on the device’s website.

Our Bottom Line About the HD Mirror Cam

Obviously a final—and perhaps the biggest—factor to consider is price. And at $60 including shipping, HD Mirror Cam seems very reasonable priced compared to the competition, some of which could exceed $200 at the time of our research.

If you watched the full 15-minute video from CarCamCentral above, they outlined that purchasing a new dashcam largely comes down to a mixture of 1) cheap, 2) reliable, and 3) high performance.

In other words, you might find an option that leans heavily toward high performance, although it might not be very inexpensive. Or, if you focus on the lowest possible price, you could sacrifice performance and reliability.

And with some of HD Mirror Cam’s essential features like HD 720p video, a 350° rotating camera, and one-touch photo snap, it might be the case that this option provides an even balance between these factors.

And if you find that it doesn’t, Inventel seems to stand behind the device with a two-month return policy. Just keep in mind you’ll lose your initial S&H, plus whatever it’ll cost to ship back.

Before clicking away, be sure to talk about your HD Mirror Cam experience by writing a review below!

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16 Customer Reviews for HD Mirror Cam

Average Customer Rating: 2.4
Rating Snapshot:
5 stars: 4 4 stars: 1 3 stars: 1 2 stars: 2 1 stars: 8
Bottom Line: 31% would recommend it to a friend
Showing 1-11 of 16
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  • 3 out 4 people found this review helpful

    HD Mirror Cam saved me big time!

    I'm truly blessed that I received the HD Mirror Cam this past holiday season. Who would have known that it would save me from a huge fat ticket?

    Long story short, I'm cruising down the West Side Hwy when out of nowhere the car in front of me suddenly breaks. I pushed my brakes to avoid the collision, but I was unsuccessful. I was the victim of insurance fraud. But there was no way for me to prove it. Suddenly, when I gathered myself, I remember I had the HD Mirror Cam installed. I was extremely lucky that the Dash Cam right recorded once I got into my vehicle, and even lucky it caught the bogus insurance fraud the other driver tried to make me a victim of.

    I showed the officer the tape to poke BIG holes in the other driver's bogus story of stopping hard because an animal entered the roadway. I ended up buying an additional Dash Cam for my wife. This is a must have. No issues to date.

    Bottom Line: Yes, I would recommend this to a friend

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  • 4 out 5 people found this review helpful

    Great for the price

    The HD Mirror Cam is a pretty good item. It does what is advertised and does it well. There are much more costly recording devices like this that come with a whole bunch of features I probably won't use, so I bought this one. I think it works great.

    If you need a great dash cam for recording with all the necessary features at a great price, get this one. I believe the others are too expensive for the same features or for a few extra unnecessary features. I haven't dealt with customer service yet, so I'm only giving it four stars, but I hope to not have to call them for anything.

    Bottom Line: Yes, I would recommend this to a friend

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  • 10 out 10 people found this review helpful

    Not worth it

    I bought one last year around November or December. It suddenly stopped working in March. I contact the tech support, and the person seems to know not much except to reset it. I asked to return it for some credit with a new purchase, but no, you only have 60 days to return. After 60 days, you are on your own. Trash. Don't buy it.

    Bottom Line: No, I would not recommend this to a friend

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  • 12 out 17 people found this review helpful

    Scamnation

    This is the worst game I've ever faced. I had to actually call my credit union, cancel my debit card (so I couldn't use my debit card for five days and had to get a new card issued), file a dispute and fill out four pages of paperwork just to keep them from getting my money. I was wasn't even off the phone and it was that fast for them to charge it to my account and the amount they charged was $80 more than what I calculated by what I ordered.

    Buyer beware, beware, beware, beware, beware! I tried customer service, and that automated number gave me another number, that automated number gave me another number, that automated number gave me a third number and I still could not get a hold of anyone. I went to their website and clicked on customer service and got "website NOT FOUND." I clicked on "order status, " and that website could not be found!

    There is no way to get ahold of anyone or any website or any way to find out what happened with my order, but they did try to charge my debit card $247, $80 more than the actual price of what I was supposedly quoted for what I wanted to purchase.

    Stay away; dangerous, dangerous site! They offer you a 25% discount on your order if for $1 you try a FREE 30 day subscription ($1 is not free), and while you are on the line with them your card has already been charged with no verification, no price of your order, and not authorization from you for them to charge your card. Then they say goodbye and you never get back to your order? They already charged you and disappeared. There is no way to contact anyone. I never even got an order number, but got my card billed? I was lucky it was my Credit Union and not a bank.

    Bottom Line: No, I would not recommend this to a friend

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  • 29 out 29 people found this review helpful

    Buyer beware!

    I installed the Mirror Cam once I got it and it worked for about an hour. After it stopped working, I notified customer service and was told that they would send me a return authorization form. That was about a month ago. Despite notifying them of this three times, I have yet to get a form, refund, or new product. Stay away from this company.

    Bottom Line: No, I would not recommend this to a friend

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  • 44 out 49 people found this review helpful

    Avoid this at all costs

    This was an entirely unsatisfactory experience and, as far as I am concerned, everyone should avoid buying this product from this company. While I have no experience with the product itself, the entire ordering process was deceptive, puts the consumer at a great disadvantage and seems designed to take advantage at every opportunity.

    I saw the product on an infomercial, and it looked really great. I called the order line, planning to buy one for myself. It was a recorded ordering process with no human operator available at the beginning of the call. I assumed that I could speak to someone at some point during the call if I wanted to or needed to.

    The recording took my billing info address, etc. and then started to describe other things that you could add to the package. I ended up deciding to order 4, for other members of my family, partly because early in the recording, it advertised no shipping charges for the extra units.

    As the recording progressed, I had questions about how much storage and memory was actually included in the base unit price. It seemed that there might not have been any storage at all, (which was not mentioned in the infomercial) as some of the additional available products and services that the recording kept describing talked about different amounts of storage or memory (I am not computer savvy so don't really know what it was offering, just that there were a lot of options for add-ons) that you could buy. The recording went on forever with additional purchases that you could add to the basic unit. It seemed that what started out as a product at a very reasonable price could end up costing much more than it seemed it would after listening only to the infomercial.

    The recording then started to offer things that were not related to the mirror cam at all and was just a way of trying to pad the order.

    I assumed that eventually, we would get through the long list of product options so that I could request speaking with an operator to ask about the amount of base memory in the product. This did not happen, but what did was infuriating. The recording automatically put through my order without asking if I was authorizing it and confirming it. I clearly did not want to buy any of them if I either didn't know if they would work without any of the extras being added or had to spend a lot of extra money to make them operational.

    Needless to say, I was furious as I felt this was clearly deceptive and manipulative. I then decided to read reviews of the product (yes I know I should have done this first, but I didn't) and found many of them complained about the quality of the product, the longevity of the product (not much in any cases), and the customer service accessibility (also not much). I made the decision that I would cancel my order right away.

    I tried to find a customer service telephone number, which proved to be a bit challenging. When I finally got it, I called immediately (not more than 1/2 an hour after placing the order). I got put on hold for quite awhile until finally, an operator picked up.

    I said I wanted to cancel a just placed order and she said that was not showing up in their system yet and that it could take up to two days for the order to appear in their system so she couldn't cancel it until it did. I asked that she make a notation that it was going to be canceled so not to process the order, but she said nothing could be done until it showed.

    I called again that day, and it still had not shown up. I called the next day, and she said it had posted, so then I canceled the order and asked for a confirmation email to be sent to me. They said that the order would not have been filled and shipped because that would take a few days to weeks and since the order had just been posted there was no worry about that. This was a Friday. As of Monday (they are closed over the weekend) I had still not received the confirmation of cancellation, so called Tuesday morning to recheck everything.

    I was shocked when they told me that the order had already been processed and sent and I would be receiving it in about 7-10 days. I pressed them about how this could have happened because I had canceled it at the earliest opportunity. They told me that apparently the order was processed and filled just one minute before I canceled it, so the cancellation was not posted in enough time to stop then order from being filled. What a CROCK! I was furious! I told them that their system was deceptive and designed to screw the customer at every turn and that I wanted a refund immediately. I do not want to have to deal all of the rigamarole that is involved in taking the package to the post office to return it, as it is their fault that it got sent out.

    I made a huge deal about getting a confirmation about the refund (which I finally got, the confirmation that is, not the refund) and I told them I would not return the product until I saw they refund applied to my account. They said they couldn't give the refund until they got the product back. So we are at an impasse now. I put a stop payment on my credit card and will await my refund. I am assuming something else will happen that will make this process more unpleasant, shady and inconvenient.

    So, everything from the initial ordering to the customer service response has been unsatisfactory and makes me feel this company is not on the up and up. Avoid it at all costs!

    Bottom Line: No, I would not recommend this to a friend

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    • May 14, 2017

      Shane

      LOL, this is your fault. Why the hell would you spend an initial 200 bucks for an As Seen on TV product? It's beyond me. LMAO, you never check reviews before hand.

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  • 58 out 58 people found this review helpful

    Do not fall for this

    I purchased an HD Mirror Cam over the phone. The price was supposed to be $49.99 plus $7.99 for shipping and handling.

    I checked my Wells Fargo account and noticed I was billed $130.46. I attempted to call HD Mirror Cam at 888-458-8120 but was unable to speak with anyone. I filed a dispute with Wells Fargo and am waiting to hear from them.

    Please do not fall for this.

    Bottom Line: No, I would not recommend this to a friend

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  • 14 out 30 people found this review helpful

    Great HD Cam, works great and good customer service

    I ordered one and received it like five days later. I read several times that there was no SD card. I had a 16 micro SD card handy, so I slide it in and charged the unit and put it in my car. Tt was very easy to set up, no problem, and it works great and looks good. I like it. Well worth the money, and I did take out the chip and viewed the recording. Again, it worked super. It's nice, it's what I wanted, and it works for me.

    Bottom Line: Yes, I would recommend this to a friend

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  • 51 out 51 people found this review helpful

    HD Mirror Cam less than optimal

    • Texas,
    • Apr 19, 2017

    I received this camera a month or so ago right from the website. It shows up after a couple weeks, and I installed it. It is a nice little camera, except the recordings sure aren't in HD. The best offered is 720 at 30 frames per second.

    If you want something like this that records driving, you will need at least 1,080 at 60 frames per second. Hold out for the better. If they ever upgrade, I will buy the upgraded mirror.

    Night vision is useless so don't expect it to work and you won't be disappointed. Please wait for a better version of this camera. Great idea, just poor application.

    Bottom Line: No, I would not recommend this to a friend

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  • 49 out 52 people found this review helpful

    Beware

    First of all, customer service is a joke; you get no responsible help and all the representative are simple and don't know the product.

    There is no 1280x720p resolution. There is a difference between 1280 and 720.

    Bottom Line: No, I would not recommend this to a friend

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  • 46 out 47 people found this review helpful

    Instructions? What instructions?

    • Jackson, NJ,
    • Apr 11, 2017

    I just got it today. Went and hooked it up with the hopes of using the "motion detect" while the vehicle is sitting in the driveway. However, there really are no instructions. I mean, I'm not an idiot, I can read and follow instructions very well. Moreover, the motion detect might work "if selected," but it doesn't say how to select it.

    So I'm out there walking around the driveway in front of the truck, and nothing. So, if you want motion detect, you have to select that mode, but good luck trying to figure out which mode it is and turning it on.

    Bottom Line: No, I would not recommend this to a friend

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