About JuvaLux Skincare

JuvaLux Skincare makes a lot of claims on their website—many of which you’ve probably seen before—including that it can brighten your appearance, restore firmness, and help you “achieve visibly younger looking skin.”

How does it do this? Instead of collagen fragments like other anti-aging creams, JuvaLux claims to deliver whole molecules of hydrolyzed collagen to your skin. As a result, we’re told that the formulation can “rebuild and rejuvenate” the skin from the inside out, without invasive surgery, painful injections, or expensive laser treatments.

The company drives home JulaLux’s effectiveness by emphasizing that they can “no longer guarantee supply” due to recent media coverage. But is this claim—along with just about every other one on their website—indicative of what you can expect? Or, is JuvaLux Skincare simply another scam in the online-only anti-aging industry?

We’ll lay out the facts and let you decide. To start, let’s talk about JuvaLux’s whole collagen molecules.

Why Is Collagen Important for Your Skin?

If you look at the structure of a type II collagen fibril, it looks like 3 ropes that have been twisted together to form a thicker, stronger rope. In this way, collagen provides an immense amount of strength and support in a very compact space.

Where does collagen provide this support? Although there a 5 common types of collagen, the kind we’re referencing here (type II) is found in skin, bones, tendons, and other connective tissues.

When we’re young, these areas of the body have plenty of collagen to go around, which makes them strong, and in the instance of skin, supple. Unfortunately, the older we get the less collagen our body produces, which means our skin has less support. Therefore, it begins to wrinkle and sag.

Coming back to JuvaLux’s collagen: The problem is that you can’t force your body to produce enough collagen to counteract what’s naturally lost, and even fragments of collagen are too big for your skin to absorb. This means that the whole collagen molecules in JuvaLux will definitely be too big to absorb, and will simply sit on top of your skin before evaporating or being washed off.

Are JuvaLux’s other ingredients any more effective?

What Other Ingredients Does JuvaLux Skincare Contain?

As is common among products like JuvaLux (more about this next), other than collagen, we’re not told about a single ingredient contained in the cream.

At the bottom of the JuvaLux website, however, the company links to an overview of the clinical efficacy of retinoids, so we’re assuming the cream contains at least some of this ingredient—how much, we can’t be sure (concentrations of up to 0.01% have been shown to be effective).

In a nutshell, retinoids work to cause rapid cell turnover, decrease collagen breakdown, and thicken the layer of skin where wrinkles begin. This way, with regular use, retinoids may help decrease the appearance of wrinkles and brighten your complexion.

Just keep in mind that retinoids can increase your sensitivity to sun, so be sure to wear plenty of sunscreen when you go out!

Now, let’s talk about JuvaLux’s competition.

Is JuvaLux a Unique Anti-Aging Product?

Based on our years of research, we’ve learned that it’s not all that difficult to start your own skincare brand, even if you know absolutely nothing about chemistry or skincare. Instead, you can simply:

  • Purchase anti-aging creams manufactured overseas at bulk discount
  • Quickly set up a website using an existing template
  • Mark your price up 50X or more

… and start raking in the money. Don’t believe us? Compare JuvaLux’s website with the sites for Vita Luminance and Aviqua. Essentially identical, right?

Then, compare Encante Cream with Crepe Erase. While they’re designed differently, you’ll find that they make many of the exact same claims. What’s going on, here?

We think the majority of these products are actually the same cream, which are simply resold under ever-more creative names by the same handful of companies (perhaps even just one company). For an in-depth look at the situation, be sure to read Avoid These Scam Anti-Aging Website Like the Plague.

Ask yourself this: What’s the purpose of continuously relaunching products? That’s what we’ll cover next.

Why Do Products Like JuvaLux Skincare Come with Low Reviews?

In our opinion, companies that sell these types of products are only interested in getting their hands on your credit card number, and little else. Why?

Somewhere close to 100% of the time, customers express one or more of the following complaints:

Failure to Work

Although these companies often promote that their creams are clinically proven and tend to use a lot of scientific jargon on their sites, they’re really just sourced from overseas. As a result, these companies could have no idea what’s actually contained in their products, so they rarely (if ever) deliver on their exceptional promises.

Ultra High Prices

Even if you only paid $1 for a product, if it didn’t work, you’d probably feel like you wasted your money, right? In the instance of JuvaLux, though, you’ll pay a lot more than this (we’ll explain next).

Poor Customer Service

Generally speaking, customer service with these companies is abysmal—so much so, that many employees won’t think twice about hanging up in your ear if the call’s not going their way. JuvaLux might be an exception (there weren’t any online reviews at writing), but based on our experience, we wouldn’t hold our breath.

Before wrapping up, let’s talk about one more thing: price.

Is JuvaLux Skincare’s Trial a Scam?

Here’s how it works: First, you’ll pay $4.95 to receive a full size bottle of JuvaLux. You’ll have 13 days from your order date to try JuvaLux, after which you’ll be charged the full price of $94.90.

Then, you’ll continue receiving a new bottle of JuvaLux once per month, and your credit card will be charged $94.90 ($89.95 plus $4.96 S&H) each time.

Now, the company claims you can call (888) 250-8922 at any time to cancel your trial, request a refund, or stop your automatic shipments. But as we outlined in the previous section, you might be in for much more of a battle than you were originally expecting.

Pro tip: Need help getting what you need? Be sure to read How to Deal with Customer Service & Get Results. Then, if that’s not working, you might need to get your credit card company involved.

The Bottom Line About JuvaLux Skincare

Even in a best-case scenario, where we’re giving them full benefit of the doubt, JuvaLux’s manufacturer happened to purchase a website template that hundreds of other anti-aging products are using—ones which customers almost invariably call a scam. If this is the case, would you trust a company that can’t perform some simple market research before launching their product?

In a worst-case scenario, the company’s simply following the same money making scheme as so many others. And if customer reviews for these products are to be believed, then they almost certainly won’t provide any value for your money.

Taking just these 2 factors into consideration, you can see why we’d be hesitant to recommend placing a JuvaLux order. But when you also factor in the lack of an ingredients list and its ultra-high price, we’d recommend speaking with your doctor before handing over you’re a single penny.

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10 Customer Reviews for JuvaLux Skincare

Average Customer Rating: 1.0
Rating Snapshot:
5 stars: 0 4 stars: 0 3 stars: 0 2 stars: 0 1 stars: 10
Bottom Line: 10% would recommend it to a friend
Showing 1-10 of 10
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  • 1 out 1 people found this review helpful

    Do Not Buy

    • Naugatuck, CT,
    • Nov 9, 2016

    Here's an eye opener, not one created by the creme but by the company. I agreed to the terms and did not see that the supply I received was for 2 weeks, nor that the 15ml bottle was the 2 week supply. Ok so now 2 weeks is up, and no, there is no difference. Now I'm thinking ok nothing lost until I happen to check my credit card statement and see one charge for 89.95 and another for 85.95. I call my bank to dispute this and they contact Juvalux. Well they offer me 35% refund and tell me if I continue with the dispute they will take back the 35% refund. What kind of company has policies like that. Most companies want to work with people to straighten out a situation. Well not Juvalux. They want your money anyway anyhow. The product did not work, is expensive, and the representatives are not friendly.

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 2 people found this review helpful

    Yes, it is a scam

    • Massachusetts,
    • Oct 28, 2016

    All of the above reviews are correct. I was sucked in by Joy Behar on the view, thinking she would not recommend a product that doesn't work, well she did. I am not going to repeat what others have said, other than they are right. I tried to cancel and have given them $175.00 for nothing. Don't go near them.

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 2 people found this review helpful

    Financial Scam

    • Schenectady, NY,
    • Oct 24, 2016

    I ordered a trial sample of Juvalux anti aging cream for $4.95. I received in the mail the cream and also eye serum (which I did not order). There was no paperwork or invoice in the box. A month later I received my credit card statement for almost $200.00 for these 2 creams. I called my credit card company and they called Juvalux. They supposedly gave me credit of 75%.

    I have not received a new credit card statement yet. I was furious. I wanted to speak to a supervisor and the Juvalux representative would not allow it. They said there was no one available. I think that Joy Behar (comedian & host of the View) owns this company. Beware seniors.

    They're scamming seniors. Shame on them. Don't they already have enough money saved by now?

    Bottom Line: Yes, I would recommend this to a friend

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  • 2 out 2 people found this review helpful

    Cancellation

    • Humble, TX,
    • Oct 14, 2016

    BEWARE! Total Scam, don't even try and cancel your order. You will be charged $89.95 even with a cancellation confirmation number. No help at customer service. Absolutely the most hateful people to deal with. Total Rip-off!

    With the star rating above I had to select one. If I could, I would not have selected not even one star. The product feels like Crisco on your face.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 1 people found this review helpful

    This is a SCAM. Do not order this.

    I made the mistake of ordering this as a trial amount. All I paid for was the shipping. Then yesterday I received more of this stuff, which is no better than any face cream you can buy at Walmart.

    My husband called the company and they want $185. He said we can't afford this (he has social security and I have a part time job) and wanted to return it (unopened). Apparently, they don't accept returns. And even if we return it we will still have to pay the $185. This is terrible - I am 69 years old and have never been treated this way. Also, Joy Behar from the View recommended it, apparently she is really hard up for money because she has really taken advantage of me. Do not order this - it is crazy expensive and does nothing.

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 2 people found this review helpful

    Scam

    • Chicago, IL,
    • Oct 1, 2016

    BEWARE and read the contract carefully as there are re-occurring charges applied to your charge card. I thought I was only agreeing to the "2 free trial" products and paying shipping charges. If you try to cancel they argue with you that you "agreed" to the charges. After I canceled, they continued to charge me. When I called again, they said I only canceled the account on one product not the other. How would I possibly know that? They do not offer "100 percent" satisfaction as they claim and the product does not provide the benefits that they claim. Any company that needs to scam the consumer in this manner is not viable. Be careful. Overall, I have paid almost $100 for a mediocre product because I was beyond their "14" day cancellation. Keep records of your transactions and watch your credit card charges carefully. I thought I was a fairly savvy consumer but I was definitely "taken" on this one. Hoping your experience is better.

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 2 people found this review helpful

    This is expensive garbage.

    The trial is, in fact, $90. They charge your card before you can cancel your account. The"sample" is .5 ounces and takes over a week to arrive at your house.

    Bottom Line: No, I would not recommend this to a friend

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  • 11 out 11 people found this review helpful

    Activity of customer service of JuvaLux

    • Cuyahoga Falls, Ohio,
    • Sep 5, 2016

    When I called to cancel this product, I got a computer generated voice that said to press the number to cancel further shipments, which I did. I then talked with a customer service person, claiming to be a supervisor when I asked to talk with someone above her. She said I could not get a refund on my unopened package from USPS as they don't accept returns, which was not stated on the computer generated voice message. I consider this a fraudulent practice as I didn't want the product and they refused to refund my money, nor would they take a return of the package I received today, Sept 26, 2016. I have never experienced this before with other companies. And actually I did not even want to give this company one star but was unable to process this review without clicking at least one star. I don't feel that is right either.

    Bottom Line: No, I would not recommend this to a friend

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  • 11 out 11 people found this review helpful

    Not worth it

    I fell for the so called 'pay only for shipping and handling' scam. I tried it and it's not a big deal. It feels like any other cheap lotion you can buy at Walmart. They tell you can cancel any time, of course you can, but what they don't tell you is that they will charge you almost $40 bucks when you cancel. They don't tell you that when you agree to pay for the shipping and handling. So be aware that this lotion is a scam and is cheap. It's not worth it. At the end, I ended up paying almost $50 dollars for this crappy lotion. My advice is don't give these scammers any money at all. It was a total rip off.

    Bottom Line: No, I would not recommend this to a friend

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  • 12 out 12 people found this review helpful

    Juvalux cream

    The products sucks. It does not work as it say it does. I had the eye serum as well as the face cream. It done nothing in the 30 days I used it. I got it as a trial. And I called the office to tell them that I didn't want it they said that's fine keep it since I was still within my period. 2 days later they took $190 out of my account for something that I canceled and does not even work. They refused to give me a refund I would advise anyone else trying to use it that it does not work. I used it every single day and night but with no change to my face. I will stick to my Oil of Olay, thank you very much.

    Bottom Line: No, I would not recommend this to a friend

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