About Keranique

Keranique is an “As Seen On TV” line of hair products that promise an over-the-counter solution to thinning hair and female pattern baldness. The company claims that their products are the only available FDA-approved and “clinically proven” hair loss treatments specifically for women.

Stating that hair loss is a natural part of the aging process, Keranique claims that their treatments thicken existing hair, fortify follicles and encourage regrowth in just 120 days.

How Keranique Claims to Work

Keranique is intended to be used as a three-step treatment. Customers can choose between several product options, all of which are sulfate-free, to customize each step in the process.

Step 1: Cleanse & Condition

Keranique Revitalizing Shampoo includes Keratin to strengthen and thicken hair, and claims to reduce buildup while promoting “microcirculation.” Keranique Volumizing Conditioner also includes keratin, and promises “body, dimension and volume.”

Step 2: Re-Grow

Customers can choose from two options to help optimize their hair growth cycle: Keranique Hair Regrowth Treatment or Keranique Follicle Boosting Serum.

Re-Grow Option 1:

Keranique Hair Regrowth Treatment features 2% Minoxidil and promises “a serious solution to hair loss” when used twice a day by “promoting oxygen, blood and nutrients to the hair follicles to make them stronger and help regrow hair.” Users should note that if the treatment is discontinued, normal hair loss will resume.

Keranique also urges anyone suffering from disease of the heart and blood vessels, or skin disease of the scalp, to consult with their doctor before using Minoxidil products.

Re-Grow Option 2:

Keranique Follicle Boosting Serum is for women who cannot, or choose not, to use Minoxidil. The serum is described as lightweight and alcohol-free, and is fortified with peptides to strengthen hair, repair split ends and add volume. Keranique claims that use over time will result in hair that is visibly denser, fuller and thicker.

Step 3: Protect & Style

Keranique offers two different styling products that promise to help hair look thicker, fuller and healthier:

Protect & Style Option 1:

Keranique Amplifying Lift Spray is described as an easy-to-use product that adds instant body and bounce, even in high humidity. It can be used for blow-drying, holding and setting, controlling and finishing any style, and will help improve dry and weak thinning hair.

Protect & Style Option 2:

Keranique Thickening & Texturizing Mousse promises to protect hair from heated styling tools that cause dullness, breakage, and damage. Keranique claims that their mousse is scientifically blended to maintain body without stiffness, and leave hair smoother to the touch.

Does Keranique Work?

Keranique shampoo, conditioner and styling products do not appear to contain any unique ingredients that address hair loss.

While the shampoo and conditioner feature keratin, a popular hair care ingredient for strengthening follicles, Keranique shampoo also contains Sodium C14-16 Olefin Sulfonate, which is known to be harsh on delicate strands.

The products in Step 2 are the only ones to include ingredients proven to combat hair loss. Minoxidil is FDA-approved as a hair loss treatment. However, it’s not unique to Keranique. The same concentration (or stronger) can be found in generic Rogaine products for a fraction of the price. It’s also important to note here that only Minoxidil is FDA-approved; not Keranique itself.

The Follicle Boosting Serum is unique in that it contains aminexil (also called kopexil), an ingredient that is reported to work similarly to minoxidil, but without the risks to those who suffer from circulatory or heart disease.

Pricing & Refund Policy

A two-month supply of Keranique is available through a free 30-day trial, less $3.95 for shipping and processing.

Important note: Although Keranique claims to offer two different Step 2 and Step 3 options, the only products displayed when we attempted to check out were the Hair Regrowth Treatment, Scalp Stimulating Shampoo (presumably another name for the Revitalizing Shampoo), Volumizing Keratin Conditioner, and the Volumizing Lifting Spray.

In other words, it appears that you can’t change the contents of your original shipment, and you’ll be required to contact the company after the fact if you’d like either of the options for Steps 2 or 3.

If you are unhappy with the products, you must call 1-888-237-4131 within two weeks of receiving your shipment. Those who fail to cancel within two weeks will be billed two payments of $79.95, 30-days and 60-days after shipment, totaling $145.85. Separate state and local taxes may also apply.

By purchasing Keranique through their risk-free trial, you will also be enrolled in the company’s autoship program, which means you will continue to receive a two-month supply of Keranique products every 60-days, and your credit card will be charged $79.95 plus $7.95 shipping and handling each time.

The same 30-day Satisfaction Guarantee covers every shipment of Keranique; allowing customers to return their products, but only within two weeks of receiving the shipment.

It’s our experience that free trials are rarely free, often luring in prospective customers into signing up for autoship programs that can be difficult to cancel.

Related: Follinique Review

We’ve also found that “As Seen On TV” products seldom live up to their hype, leaving customers to struggle with inflated shipping charges and poor customer service.

If you’re interested in trying Keranique, the individual products can be found at Amazon through a variety of sellers, and occasionally at a discount.

What Are Customers Saying About Keranique?

Taking a look at Amazon, Keranique Hair Regrowth Treatment appears to have an average of a 2.5/ 5 stars. Those who have purchased the product on Amazon have not experienced Keranique’s 30-day free trial.

While reported to work, a common complaint is that Keranique is over-priced. The Hair Regrowth Treatment contains a Minoxidil concentration that is .5% less than generic Rogaine, which is available for $20 at Costco.

Elsewhere online, the most common complaints reference unexpected charges from the Keranique autoship program, poor customer service, difficulty processing refunds and the high price.

Other Keranique products, including the shampoo, conditioner, mousse and spray, receive an average of 3.5-4 stars on Amazon, which vary depending on customers’ hair type and styling preferences. In other words, while most of these are positive, you may not experience the same.

Bottom Line

For those looking to regrow their thinning hair, Keranique Hair Regrowth Treatment does contain Minoxidil, which has been proven to work, even in cases of hereditary baldness. However, Minoxidil has been approved by the FDA for almost two decades and is readily available in many other products that can provide the same benefits as Keranique, but at a lower cost and without free trials and autoship programs.

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27 Customer Reviews for Keranique

Average Customer Rating: 1.0
Rating Snapshot:
5 stars: 0 4 stars: 0 3 stars: 0 2 stars: 1 1 stars: 26
Bottom Line: 0% would recommend it to a friend
Showing 1-11 of 27
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  • 8 out 8 people found this review helpful

    Keranique fraud

    • Midland, TX,
    • Nov 30, 2016

    Well to start off, the shampoo and conditioner caused a lot of breakage to my hair, it made my hair extremely dry. The vitamins made me extremely tired and fatigue. And regrow solution would burn and cause dandruff in the spot I put it on. When I stopped using the product, my hair started falling out triple the times. Products are a fraud and not worth a penny that they cost. I paid a lot for nothing and customer service is the worst and no help. I asked for a refund, I simply got a "keep trying it and it will work." Never buy this product, you're probably better of with cheaper hair stuff. Oh and let's not forget how they kept charging my account after canceling the order and filling bank disputes. Frustrating.

    Bottom Line: No, I would not recommend this to a friend

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  • 7 out 7 people found this review helpful

    Disgusted/Scam

    • New Mexico,
    • Nov 25, 2016

    The bill was just over $100 bucks on this worthless supplement. I am better using prenatal vitamins! My hair has not grown nor has gotten thicker. There's absolutely no change. What a waste.

    Bottom Line: No, I would not recommend this to a friend

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  • 34 out 34 people found this review helpful

    Keranique SCAM

    • California,
    • Oct 17, 2016

    The Keranique product does not work because you will LOSE more hair than before using this product. This product "FAILED" to do what it says so why pay for it? There should be a "CLASS ACTION" lawsuit for compensations for such "HAIR LOSS" damages.

    Keranique is a "UNRELIABLE, UNPROVEN, and/or FAKE" products.

    Nevertheless, Keranique continues to resorts to tv infomercial, ads, etc. to "SCAM" consumers to do the Risk-Free Trial.

    DO NOT FALL for this SCAM and do the Risk-Free Trial because they will deduct the money from your account. Need to inform all consumers about this Keranique business practice of "SCAMMING" consumers.

    Bottom Line: No, I would not recommend this to a friend

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  • 38 out 38 people found this review helpful

    It is not a MIRACLE

    I ordered the set to try it out. Was completely compliant as far as following directions and continued until all of the "sample" was finished. Being an older woman (62), used and abused my hair when I was younger, graying and medication making my hair thin/ fine and hard to handle. I guess I was expecting that the company would be honest. We all need to find out through our own mistakes what works for each individual, but hoping for more than just honesty works for me. Companies that offer the moon, knowing full well that their product may not fit each person exactly, is a company I will avoid. Keranique made my hair oily, which it is normally, took the color out and did nothing for giving me "Regrowth", Thicker and Fuller" hair. I also did not get my money back after the promised 100% risk-free trial. Maybe it would work if I put more money and time (like a year of product). Do not promise something to everyone after 6 weeks. I should have known better.

    Bottom Line: No, I would not recommend this to a friend

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  • 37 out 38 people found this review helpful

    Horrible product, even a worse company experience

    I ordered their free trial which only charges you for shipping. This they make very clear, along with all of the things the product is supposed to do for your hair. My hair felt more damaged than ever while using this product and I gladly went back to the brand I was using before.

    I received an email saying my free trial time was coming to a close, and they provided a link that took you to a page that gave you 3 options to choose from towards what step you would like to take next to the product.

    I cancelled it, expecting to only be charged to keep my product. Come to find out, you're supposed to call them, and they charge you full price, divided up into a couple of payments, for the whole product. When I tried to argue them on it, they were incredibly rude and condescending.

    Never again would I buy this product or recommend it to anyone.

    Bottom Line: No, I would not recommend this to a friend

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  • 45 out 47 people found this review helpful

    SCAM, beware.

    I ordered this product after I got email from Amazon. I ordered free trial for which they said that i only have to pay for shipping which is around $3.98. And I got the product. After few days I got an email from them that they will charge $84 for next supply. So I called them and they sent me through product cancellation automatic system. I canceled my account and after cancellation they said I will be charged $35.90 for the products I got in free trials and then the call got disconnected.

    Then I again called customer service and product manager talked with me. Her name was Dianna or Dona and she literally shouted on me when I was trying to talk with her about my purchase. I asked her for refund and she said that they don't want my product back and that's why they are charging my card. When I was angry again and I asked her to transfer me to her superior, she said that she is offering me a refund now. When I checked my debit card they have already charged me $35 for this product plus 3 transaction of $1. I still don't understand why they charged me for those 3$ . Please ladies, beware of this product.

    Bottom Line: No, I would not recommend this to a friend

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  • 35 out 37 people found this review helpful

    It's a scam

    Don't order it. I was getting it over target not knowing what I signed up for. The product arrived saying my card will be charged for $169.00. Oh no. I am a single mom and a cancer survivor. I can't afford that. Also, be aware of the ingredients, it contains a 2% minoxidil lotion which you can get at Wal mart and only try the shampoo and conditioner from literal. My hair is growing back now.

    Bottom Line: No, I would not recommend this to a friend

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  • 37 out 39 people found this review helpful

    You will be sorry.

    • Brooklyn, New York,
    • Jul 27, 2016

    I ordered the FREE trial and only paid the shipping. Before I got the package, I called in to cancel future shipments and they canceled it for me. But then I kept getting emails that they were going to charge my card $80 and I was so confused so I called them and I asked them about it and the lady told me the payment was $297. First off, they lied to me and were planning to take out more money than they said. And second, the lady was trying to tell me I had to pay $297 for a FREE TRIAL. I didn't get a second box or anything, they were making me pay for the first box which was supposed to be free. So I canceled my card and got a new one before they even got a chance to scam me. Ladies, you should do the same.

    Bottom Line: No, I would not recommend this to a friend

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  • 49 out 51 people found this review helpful

    Worst product for kinky African American with type 4 hair

    • Fort lauderdale, FL ,
    • May 26, 2016

    My hair is naturally kinky and dry. After using this product, my hair became so brittle and dry that I lost over 2/3 of what I started with. Even though I conditioned it with both leave ins and washout chemical free products, it couldn't overcome the dryness that occurred from using this product. I had bald patches all over my head as a result of this. Since stopping this product, my hair is starting to grow back, but its practically all new growth. I'm sticking to the natural oils and conditioners, even though my growth is slow and my hair is not as full, at least I don't have any more bald spots. This product is very bad for type 4c African American hair.

    Bottom Line: No, I would not recommend this to a friend

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  • 40 out 42 people found this review helpful

    Disappointing results especially for the extreme pricing.

    Shampoo and conditioner did not make my hair feel and look thicker and fuller as advertises. The Lift Repair and Treatment Spray made my hair look dirty and greasy.

    The hair re-growth treatment may have worked if continued for longer, but not worth the price for all the rest of the products and only sold as a package. Very disappointing.

    Bottom Line: No, I would not recommend this to a friend

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  • 33 out 36 people found this review helpful

    I will never try this product again!

    • Brooksville, FL,
    • Mar 26, 2016

    I've been using this product for about 3 months now and have not noticed my hair getting thicker, growing faster or anything better about it. The only thing I've noticed is my hair falling out more than normal!

    Bottom Line: No, I would not recommend this to a friend

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