About Luminess Air

If you’ve ever dreamed of having magazine-ready, pearlescent skin at the touch of a button, Luminess Air’s at-home makeup application airbrushing kit might pique your interest. The system promises simple setup, easy maintenance and smooth, stunning results for a one-time cost that’s on par with a spa-day package, but with a better-lasting glow.

What’s Airbrushing?

The airbrushing method of applying foundation has been popular for professional artists working in film, theater, and even special events for several decades, and is most-loved for delivering superior, blendable coverage, despite using a minimal amount of product.

It works on the same principle as spray-paint (which is actually how the method was invented! You know, long ago before they cared about stuff like dying from toxins.)

If you haven’t ever seen airbrushing in action, the best way to imagine how it works is to compare painting a wall with a brush or sponge roller, which yields thick coats of paint and uneven application, to the fine mist and even coverage you get from spray-on methods.

Each airbrushing system uses a small, pen-size tool that holds foundation in a small reservoir and gently sprays it on the skin in a spray-dot pattern, which eliminates any visible brush strokes and results in a totally natural look (providing your foundation color is a good match.)

Luminess Air Everyday System – What to Expect

This is the Luminess Air “basic kit” (not their pro version). It promises a quick and simple learning curve, and to provide buyers with everything they need to get started applying airbrushed makeup, including:

  • Compressor, stylus & nozzle
  • Two .55 oz foundations
  • Blush
  • Bronzer
  • Glow
  • Primer / Moisturizer

To order a kit, you first have to select your skin shade from five groups. The kit will then come with two different foundation shades that you can mix to achieve a natural look. Luminess offers a color match service to those who have a difficult time choosing; simply upload a recent picture and submit it through their site in order to receive suggestions for your best fit.

The Luminess site also offers a bounty of “How To” videos that walk users through everything from their first time using the device, to basic application tips and advice from professionals, as well as suggestions for mature skin.

The foundation used with Luminess Air is promoted as oil-free and great for sensitive skin. Luminess claims applying makeup with their device has the following benefits as well:

  • A delicate and flawless finish that feels like you’re not wearing makeup, with minimized wrinkles and fine lines
  • Hygienic, since your hands or brushes never touch your face
  • Light to maximum coverage that delivers the appearance of younger skin, with reduced look of blemishes, age spots, redness, large pores, and acne
  • Great for use on the face and body

Setting up the device is as simple as plugging it in, depositing foundation in the stylus’s reservoir, and pulling back a lever to begin application.

Cleaning is required after every use to avoid gunking up the system, and is accomplished by placing a few drops of water into the reservoir, and then spraying the device onto a cloth until all remaining product has been pushed through the nozzle and the spray runs clear.

Caution: Luminess Air Will Cost You

The Luminess Air Everyday system costs $199, and is available in the website’s Online Shop section. Additionally, foundation refills cost between $18 and $40, depending on the line you choose.

However, Luminess Air offers multiple models and packaged kits, and many buyers report feeling tricked or confused by the pricing scheme offered on the Luminess home page.

It’s worth noting that the site appears to offer users an upgraded kit for a 30-day trial for $19.95, however in very fine print this also appears:

“Then after 30 days when you love Luminess, it’s yours for only 5 easy monthly payments of fifty-nine dollars and ninety-nine cents when you order today!”

That is a whopping $299! And it’s unclear whether or not the initial $19.95 fee to “try” their system is deducted from your total cost.

The Luminess Air return policy promises that dissatisfied buyers can return it for a full refund within 30 days of delivery, minus shipping and handling, as well as an “initial trial cost” that isn’t fully explained in their terms.

To return a Luminess Air, the device must be thoroughly cleaned and not show any wear and tear. Returns must also be authorized by customer service before they may be sent in.

A one-year manufacturer's warranty does cover buyers if their Luminess Air breaks, but is considered void if any non-Luminess brand makeup is used.

What Are Reviewers Saying about the Luminess Air?

Luminess Air has over 300 registered complaints on the site PissedConsumer.com alone, many of which reference:

  • Difficulty returning the product and being charged the full amount
  • Negative customer service experiences
  • Not allowed to return a device that had been used
  • Unclear pricing
  • Unreasonably long shipping times (up to 4 weeks)

Unhappy buyers have also turned to Yelp, giving Luminess Air an overall rating of 1.2 out of 5 stars. Complaints include more mentions of poor customer service and potentially shady pricing:

“It's been more than 4 weeks since I've placed my order with the promise of receiving it before the holidays. Now 2 days before Christmas, several hours on hold, several threatening emails, and a dispute with my bank later, my order has finally shipped. It is expected to come January 2nd. More than 6 weeks after my original order.” Source

“The advertisement makes it seem like you can get the machine and makeup kit for $20.00. That may be unrealistically cheap, but they seem to promise that. Once you are on the phone they try to tell you it's $300.00. But they just don't tell you that, they try to go through this hokey spiel about easy payments and how they can make lower payments for you.” Source

That’s Not To Say There Aren’t Positive Luminess Air Reviews

If you’re searching for folks who have nice things to say about the Luminess Air, you don’t have to look too far – YouTube is full of tutorials where bloggers and home-beauty-buffs show their prowess with the device, although some of these are paid endorsements.

Pros and Cons of the Luminess Airbrush Makeup System

The brand lives up to its promise of providing easy-to-use, professional quality makeup and tools in its airbrush makeup system. You can choose from a wide range of makeup colors available, so it’s stress-free to find the right color range for you.

Perhaps the only concern that buyers have expressed about this product is the customer support and confusing pricing plans – both of which need some improvement. But if you’re patient enough to wait for shipping and understand what the final cost is, you might be very happy with this product.

The Verdict

Overall, the Luminess Air airbrush makeup system is priced similarly to others on the market. With their complete range of makeup, you can create a natural look that appears flawless with minimal practice.

But airbrushing kits aren’t cheap! Since there are quite a few options on the market, potential buyers interested in learning more might do best comparing a few models and brands before purchasing one.

When doing this, be sure to compare all the parts included in your kit. Also, consider the products you’ll have to use, and whether or not they meet your skin’s needs.

What to Learn How to Shop Smarter for TV Products?

Join over 3 million HighYa readers who receive weekly how-to guides, tips & reviews and get a FREE COPY of our 145 Scam Hacks e-book. Enter your email below to get started!

30 Customer Reviews for Luminess Air

Average Customer Rating: 2.0
Rating Snapshot:
5 star: 6 4 star: 2 3 star: 0 2 star: 1 1 star:  21
Bottom Line: 27% would recommend it to a friend
Showing 1-11 of 30
Sort reviews by:

  • 4 out 6 people found this review helpful

    Love it

    I've had my Luminess kit for years and absolutely love it. Initially, yes, you pay for the kit, but you get your money back many times over in saving on foundation and other makeup. I used to use everything when I used regular makeup (foundation, blush, powder) but the airbrush foundation is so light, lasts a long time, and erases bags, freckles (whatever I want it to), so I just use the foundation now.

    At first, before I learned not to airbrush too close to my face I hated it the first couple times, but after learning, I love it. I would never pile on all the makeup I used before. I only use touch ups around the eyes now, and it looks 100% natural. And I'm 47 and looking much younger.

    Yes, you wait weeks for orders, but it clearly states that and if you preplan you don't have to wait. Also, customer service has been very helpful every time I call. I will never go back to other makeup!

    Bottom Line: Yes, I would recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (0)
    View all 0 commentsHide comments

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


  • 20 out 20 people found this review helpful

    Not good

    I ordered the product because I thought it was $19.99. I did not read the fine print! Instead of returning it in 30 days, I was contractually obliged to make five $65 payments which amounted to over $355! I honestly didn't like the product; it's too heavy, and the machine works like a water pick. BEWARE!

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (0)
    View all 0 commentsHide comments

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


  • 6 out 6 people found this review helpful

    Scammer alert!

    My mother ordered this for me as a gift, and all this time she thought she had paid $29.99 for it. She noticed about six months later that these scammers had been billing her $68.99 every single month! To top it off, I never received anything! Now the "company" is giving her a hard time trying to get her money back. Ugh, unbelievable!

    Would I recommend this? The answer is HECK NO! Scammer alert! THIEVES.

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (0)
    View all 0 commentsHide comments

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


  • 28 out 29 people found this review helpful

    Promise of erasing wrinkles!

    The sales person said the Luminess Air system would make my wrinkles disappear. Ha! The system highlighted my wrinkles by 100%!

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (0)
    View all 0 commentsHide comments

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


  • 39 out 40 people found this review helpful

    Very disappointed!

    After seeing the commercial, I needed this product! So I ordered.

    PLEASE, I BEG you to read the return policy! You will NOT order after seeing all the crap you have to go through to get your money back!

    But here's the thing that angers me about this company. I followed ALL the rules for the return. I never used anything, so I taped it up, got my RA#, and returned it within the time said. I NEVER got a refund! After calling and complaining numerous times and being told "it was in progress," well, I just gave up. I guess that's how they make their money! Do NOT buy this!

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (0)
    View all 0 commentsHide comments

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


  • 41 out 42 people found this review helpful

    Clearly designed to dupe you.

    • Denver, CO,
    • Jun 8, 2017
    • Verified Reviewer

    I actually like the product and until today, about 40 days in, I would have told you so. Bait and switch. A few dollars in and I just found out that I'm on the hook for five payments of $71. Plus, it looks like by reading the reviews, I might have a hard time getting them to stop sending me the regular $35 worth of makeup. She mentioned no restocking fee on the phone for my first return. We'll see.

    I NEVER would have ordered the thing if I knew it was gong to cost $350. I even upgraded to the three speed as "heck, it's only $10 more." BS.

    I was actually on the phone with the lady when the five payments thing surfaced for me. She knew her legal mumbo jumbo and told me exactly where the fine print can be found and that "many people overlook it."

    Clearly, it is designed to dupe you.

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (0)
    View all 0 commentsHide comments

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


  • 53 out 55 people found this review helpful

    Was not notified of their additional charges

    What you are led to believe is that they are giving you a good deal. Not true. They will charge you in the end, and $19.95 turns into hundreds of dollars, or you pay to ship it back. They take weeks to mail it to you, weeks to refund your money and you get to wait weeks to return. And don't forget to buy insurance because you will be charged.

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (0)
    View all 0 commentsHide comments

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


  • 72 out 75 people found this review helpful

    I missed the small print

    • Indiana,
    • Apr 27, 2017
    • Verified Reviewer

    Unfortunately, I googled reviews for this system AFTER I received it. I saw an infomercial for the Luminess Air one Sunday afternoon when I was at my office working. I'm 42, and my age is starting to show so I was floored that I could buy this for $30!

    I ordered online, read all the pages pretty thoroughly as I was checking out and thought I had gotten a really good deal. Fast-forward to when I received the product. I opened the box and read on the packaging slip that I would be billed $69.98 in five monthly installments, plus I'm automatically enrolled in some make-up delivery system. Holy cow!

    I haven't even used the product yet, and I'm trying to figure out how to return it. A lot of the reviews I've read have said people haven't been properly refunded even when they did return their product, so I'm a little scared to try to return it and be out the money AND out the product! It's unfortunate that this company feels they need to hide the price of the product in order to sell it. It's my fault I clearly missed something in the fine print, but it was very misleading.

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (1)
    View all 1 commentsHide comments
    • Jun 6, 2017

      loretta lathrop

      I fell into the same money trap! It did not work as well as was advertised. I would never pay $300 for makeup. Don't fall for it.

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


  • 79 out 83 people found this review helpful

    Never received my product

    • Wappinger, NY,
    • Mar 16, 2017
    • Verified Reviewer

    I ordered a Luminess Air and never received it. It's going on three weeks now and it is saying that my order was shipped and received, but I never received it. I'm very unhappy and sent emails and called, but no one got back to me but yet. I was charged, so I'm going to have to dispute this with my bank.

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (1)
    View all 1 commentsHide comments
    • Mar 21, 2017

      Anthony Richards

      Hello, call Luminess Air and let them know your package was not delivered. They can send you a FedEx claims form to fill out, and send back to them. They will reship the order, or refund you.

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


  • 89 out 94 people found this review helpful

    Bait and switch?

    While I like the ease of use and product in general, I'm returning my Luminess Airbrush System because I feel that what I ordered and what I received are two different items.

    I ordered the 3-speed professional system. However, the paperwork says PC-100 (SKU) but the box says PC-250.

    I've tried communicating with the company, both by email and phone, and they're trying to tell me that the products are the same thing. I asked to speak to a supervisor, but I was told they're extremely busy and that it would take 24-48 hours for someone to return my call.

    Needless to say, I'm not comfortable paying hundreds of dollars for what, in my mind, is a completely different product than what was ordered. I've requested an RMA #, and I'll be returning it today.

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (0)
    View all 0 commentsHide comments

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


  • 31 out 41 people found this review helpful

    Great cover, excellent finish

    I was cautious at best. Let me start with this: the commercials are misleading.

    That being said, anyone who is accustomed to using makeup and is skilled with it can learn to use Luminess like a pro. I've had mine for over a year, and I love it. It gives good (medium), not full coverage, and doesn't cause any acne. I use it and am always given compliments, such as "you look great," "you look so pretty," even when dressed casually. You just look really finished.

    Always use the primer, and with time you will learn to use the highlight and the bronzer to create the same effects faster than with brushes. I use it to apply the blush for lip tint, and it's excellent and lasting. I love it. It lasts ALL day. If you have dry skin, you should exfoliate and moisturize as well.

    I LOVE my Luminess, and I even used it on my 74-year-old mom for special occasions. It isn't expensive by comparison. I don't care for their mascara. However, I have even traveled with my smaller unit.

    I love it, and I am glad I made the investment.

    Bottom Line: Yes, I would recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (1)
    View all 1 commentsHide comments
    • Mar 21, 2017

      Anthony Richards

      Have you tried the new Mystic foundation? You may notice more of a full coverage with the Mystic, as it is an all-in-one foundation.

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


Showing 1-11 of 30

Write a Review for Luminess Air!

Share your experience to help others shop smarter & discover great products.

Write a Review