About Luuup

Do you hate cleaning your cat’s litter box? Luuup attempts to make completing the daily chore a little easier, cleaner, and less wasteful with its three sifting tray system—eliminating the need for a scooper and extra plastic baggies.

Made available thanks to the wonders of crowdfunding on Indiegogo, Luuup has inspired an impressive following as the most funded pet product ever. The litter box system has already raised over $2,000,000 from 16,000+ backers, helping Luuup to reach 2357% of its original goals.

Perhaps Luuup’s crowdfunding success can be partially attributed to the fact that it’s not this product’s first time around. Cofounder Dini Petty originally backed the idea of a multi-tray sifting litter box back in the 90’s and saw some As Seen On TV success. However, buzz, and sales, eventually died down.

Dini Petty, a former self-piloting traffic reporter and Canadian daytime talk show host, has enjoyed a lifetime of celebrity throughout several career changes. After retiring from the spotlight, Petty felt the concept of a sifting litter box was worth another go.

She enlisted the help of her son, and the two went back to the drawing board to redesign this new-and-improved Luuup, implementing suggestions from shoppers who’d purchased the original.

The result, they claim, is the smartest, cleanest litter box you’ll ever buy. Can that be the case?

Here’s The Scoop On How Luuup Works

Luuup employs three identical sifting trays that neatly nest within each other. When you’re ready to clean the litter box, you grab the top tray and give it a gentle shake to allow the unused litter to sieve through. According to the product information, only the clumps remain—eliminating the need for a separate scooper.

LuuupImage via Indiegogo.

The tray in your hand can now be emptied into the garbage or rinsed off first, if you’re so inclined. The product’s description mentions that, due to the curved corners of the design, litter will not clump and cling to the base of the tray—meaning that using Luuup should be as convenient as sift, dump, and stack.

LuuupImage via Indiegogo.

The ability to dump litter clumps directly into the garbage also means no extra plastic baggies for kitty waste—much less struggling with the occasional fallout from an undetected hole.

LuuupImage via Indiegogo.

Once you’ve tossed the clumps away, simply turn the tray 180 degrees and put it at the bottom of the stack.

LuuupImage via Indiegogo.

Luuup’s trays are designed as such that, when laid side by side, the identical slots will line up. To make sure you never end up with slippers full of litter, Luuup employs three tabs to indicate which direction the newest tray should be facing when nesting on the bottom.

And that nifty “looping” cycle of nesting trays is how you use Luuup—as well as inspiring the product’s name.

Luuup Litter Box Details and Suggestions

One issue with the Luuup’s predecessor was that it was just too small for bigger cats. This new version offers larger dimensions, measuring 15.4” in width and 20.2” in length.

To help potential shoppers better understand how Luuup helps accommodate bigger cats, the company shared the above demo video that was made by one of their beta testers. The video description explains that they weren’t just testing whether or not big cats could comfortably use Luuup, but whether or not the system would remain easy to clean when minimal litter was left unsifted for several days.

Because Luuup’s trays come in direct contact with waste before being cycled to the bottom of the stack, we’ve mentioned before that you may want to give each tray a rinse before returning it to the bottom. As with other litter boxes, you’ll also want to completely replace the litter every two to three weeks, taking the opportunity to disinfect the trays when you do.

LuuupImage via Indiegogo.

Additionally, Luuup comes with an anti-microbial spill guard to help contain fallout from vigorous kicking. The spill guard can also be removed to reveal a lower profile of 5.2” that makes entry easier for older cats who can’t quite hop over a tall lip.

What kind of litter to use with Luuup? The product’s team suggests that premium brands seem to perform best in terms of clumping power along with low dust. They also advise that users should be gentle while sifting, to prevent clump breakage.

Luuup Pricing & Refund Policies

Like many crowd-funded inventions, Luuup isn’t quite ready to ship yet. The good news is that, despite having already exceeded its funding goals, you can still support Luuup through Indiegogo up until the projected shipment date. Depending on how much you choose to pledge, there are different “perks” available:

  • 1 Luuup Litter Box: $38
  • 2 Luuup Litter Boxes: $76
  • 3 Luuup Litter Boxes: $114
  • 4 Luuup Litter Boxes: $150
  • 6 Luuup Litter Boxes: $228

Your Luuup purchase comes with an anti-microbial spill guard for each litter box system. What’s not included? Each order is also subjected to shipping costs, which vary depending on your location.

However, that shipment date has just been changed from June to August of 2016. Pushing back initial shipments is fairly common with crowdfunded projects, since there can be unforeseen issues in manufacturing that come up at the last minute. That being said, the change can be frustrating to backers who have pledged funds and are looking forward to delivery by a certain date.

Related: The Risks of Backing a Crowdfunded Campaign

What about returns? Again, funding a product has some differences from buying one outright. In this case, those who pledge money in exchange for “perks” (products) are limited to a 10 day window from the time that they make a purchase to ask for a refund—and their perks will be canceled. Since the product comes in contact with pet waste, there is not an option to return your delivered Luuup for a refund.

Does The Luuup Stack Up To Real-World Litter Box Problems?

“We love our cats, but we hate dealing with their litter boxes,” says Luuup co-founder Dini Petty in the first few seconds of their explainer video.

If you’re a cat owner, it’s hard to disagree. Even in the best of circumstances, litter boxes need to be placed somewhere that’s easily accessible for regular cleaning—but not so out in the open that you’re staring at it mid-meal.

And, again, that’s in the best of circumstances. If your cat has litter box quirks or weird requirements that you’ve come to understand only through NATO-level negotiations, your litter box setup and routine might confound the casual observer.

However, according to cat behaviorist Jackson Galaxy, many of the litter box issues you might be experiencing have more to do with placement and cleanliness than your cat’s own quirks.

For example, Galaxy suggests that boxes with a lid are less comfortable for cats, as they’ll feel trapped in the enclosed space. Your best case scenario? Multiple boxes scooped on a daily basis.

While the Luuup does accomplish allowing cats to not feel trapped, due to it’s open top, Galaxy also suggests that cats prefer litter boxes that are located in “socially significant areas”—which, again, means not pushed into the far corner of a dark room. Some cat owners looking to follow this suggestion to improve litter box behavior might be less inclined purchase Luuup, as the lid-less litter box does keep your pet’s waste within view. If you’d like to try Luuup, but want litter to be less visible, check the video below for a solution.

What about cats that kick their litter so aggressively as to cause spray? While I haven’t tried this method with Luuup, I’ve had success placing my cat’s litter trays inside a larger plastic storage bin after cutting a hole in the front for entry, as shown above.

Are There Other Products Like Luuup?

Luuup take an inventive approach to solving litter box problems, but it’s not the first of its kind. Martha Stewart Pets offers a similar sifting litter box for $29.99 (plus shipping). However, it’s worth noting that Stewart’s product receives some pretty poor reviews. Here’s what customers are saying about it:

  • Urine causes litter to clump in the sifting holes.
  • Wet clumps fall through to the next pan while sifting.
  • Litter gunks up the sifting holes, meaning that the trays have to be sprayed clean every time.
  • Any litter that does not sift through gets on the floor and surrounding area when trying to nest trays.
  • Because the product is used with pet waste, it can’t be returned.

Since Luuup has yet to ship out, the only review we can draw from is the video shared by their beta tester. While he didn’t appear to have any of the issues customers experienced with Martha Stewart’s design, we also can’t confirm that these problems won’t crop up.

The Bottom Line On Luuup

The Luuup appears to be an ingenious way to bypass the task of daily scooping while helping cat owners keep their furry friend’s boxes fresh and clean. Does it mean that Luuup is truly the smartest, cleanest litter box that you’ll ever buy? That’s really a matter of personal preference.

The sifting litter tray could offer a welcome convenience to multi-cat (thus multi-box) households by relieving the need to stoop over boxes and comb through litter for tiny lumps. Additionally, Luuup’s uniquely rounded corners and large slots make it appear as if some of other problems, such as clumps getting stuck in grates, might be less likely to occur.

With that in mind, if your cat regularly has poor aim or dirties the lip of his or her litter box, cleaning Luuup might end up being more trouble than it’s worth.

While the jury is still out on whether Luuup is the smartest and cleanest, one thing is certain: Luuup pushed back their initial ship date. Again, this isn’t uncommon, but it can still be frustrating for consumers.

Bottom line: Since Luuup is set to be released so soon, we might hold off purchasing this product until they fulfill their commitment to those who’ve already pledged funds.

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47 Customer Reviews for Luuup

Average Customer Rating: 1.5
Rating Snapshot:
5 stars: 2 4 stars: 2 3 stars: 3 2 stars: 5 1 stars: 35
Bottom Line: 11% would recommend it to a friend
Showing 1-11 of 47
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  • Nope

    • San Francisco, CA ,
    • Jan 16, 2017

    There are major problems with this system.

    1. You have to lift and shake the whole 10 lbs of litter each time.
    2. Damp litter gets stuck in small slits, and you have to clean each one with an instrument.
    3. NO REFUND.

    Bottom Line: No, I would not recommend this to a friend

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  • Luuup disappoints on all levels

    Cat lovers, if you are considering the beautiful Luuup litter box with the sifting tray system, steer clear.

    1. It apparently only works with one kind of cat litter, so if you don't feel like making your cats get used to new litter AND a new litter box, this product is not for you.

    2. You have to use a LOT of litter, and the trays are quite shallow, so if you have a cat who is a kicker, prepare for endless vacuuming or sweeping of cat litter off the floor. Apparently, a cover is "in development," which does not help me now, and which I'm sure will add substantially to the cost of the litter box.

    3. Despite their protestations, stuff sticks, and it is very hard to clean. I had more direct contact with cat waste with the Luuup than I ever had with simple scooping.

    4. Their policy is no returns and no refunds, UNLESS you are basically returning the package unopened. You won't see that unless you absolutely read all of the fine print deep into the site. Everybody does that, right? Yes, I admit this bit of culpability. But SERIOUSLY.

    5. Their customer service is very coy about giving you this bad news. Lots of run-around to check policies on the website, or the FAQ (again), or offers to have you speak with a rep so they can coach you on how to properly use the system. They are Canadian, so they are infuriatingly nice about it all. But the bottom line is still, you're not getting your money back if you are dissatisfied with the product.

    It was not a pleasure dealing with this company or their product. Skip it, save your money. This was an expensive mistake that I won't make again.

    Bottom Line: No, I would not recommend this to a friend

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  • 5 out 5 people found this review helpful

    Really, really bad experience

    • Texas,
    • Jan 3, 2017

    The Luuup does not work as advertised. We filled ours with 5 inches of Tidy Cats clumping cat litter and followed our regular routine of cleaning out the litter box three times a day.

    Here are the problems we had: (1) Wet litter clogs the grates and gets progressively worse throughout the day, making it impossible to sift. (2) The box does not have a non-stick surface, so clumps of litter stick to the sides. (3) The sides of the box are not tall enough to keep the cat from kicking litter out of the box all over the floor.

    The bottom line is, our high-sided $10 box works way better than the Luuup. We threw the entire Luuup in the trash where it belongs. We will never "back" a start-up like this again. I'm interested in participating in a class action suit to prevent other people from getting ripped off by Luuup.

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 2 people found this review helpful

    Mixed Review

    • CT,
    • Dec 31, 2016

    I was so excited to see this cat box initially because I hate changing the cat box and I thought this would make it easier. It is definitely easier, however, the cat liter always sticks to the sides no matter what type I use. Also, when you switch from one box to the other, cat litter gets all over the place. I'm not sure how I feel about this litter box at this point.

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 4 people found this review helpful

    WORST litterbox EVER

    • Nova Scotia, Canada,
    • Dec 30, 2016

    What a waste of money. It's way too shallow so every time my cats use it and kick litter over their "business" it ends up all over the floor. Waste sticks to it. Terrible litter box and would NOT recommend.

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 4 people found this review helpful

    DO NOT BUY THIS

    • San Francisco, CA,
    • Dec 29, 2016

    It is a complete nightmare. The litter slips through all of the slats onto the floor creating a pile of litter inside your apartment. I could not dislike this thing more. It does NOT work as advertised.

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 2 people found this review helpful

    Stick with a plastic box

    Do not buy this. It leaks litter everywhere, and the clumps stick to the sides of the box so you still have to scrape it loose with the scoop. I contacted the company about it and they told me how I had to be super careful with exactly how I moved the boxes to prevent leakage (which I already was) and they said they suggested using one of two kinds of litter with it (and one available in Canada!). Stick with a regular plastic box.

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 2 people found this review helpful

    A very messy hassle

    In watching the demo video, they make it look very clean and easy. However, that's if all your cat's feces are of a solid nature. They don't tell you that the clumps of cat PEE don't simply fall through the slots. I ordered this and was promised a delivery date twice. Neither one was met. I have used this product for 4 months now. What a hassle to clean. I found it easier to just go back to my old conventional box which was much deeper as well as much CHEAPER.

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 4 people found this review helpful

    Don't waste your money

    I was so excited about this "easy" to use box that I bought 2 and wasted $100. It took me longer to clean these than any other one I've ever had, the pee turns into gooey cement in the slats and it's really really hard to get it out, plus it leaked litter every time I cleaned it. I went to Meijer and bought one with the same concept for only $20 and it works like a charm. The people at Luuup had a great idea but they executed it very poorly so don't waste your money on these. Walmart even has them for $17.

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 4 people found this review helpful

    The Luuup Litter box

    It looked so good on the video, so I bought two. If I had only done a search to read reviews, I would have saved myself money and so much hassle. The wet litter sticks to the bottom of the box, gets caught in the slits in the bottom and is very difficult to clean and has to be washed out and scrubbed every time you sift. It spills litter all over the floor if you don't put it back correctly. Don't buy this.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 1 people found this review helpful

    Not quite perfect

    • Florida,
    • Dec 12, 2016

    Okay, we have three cats and it has become a chore to clean litter boxes. So we bought one LUUUP to see if this would solve some of the problems. Our cats love to back up to the side of the box and urinate, leaving a block of litter like cement. Sometimes they back up so much they pee outside the box. Then they are vigorous in covering up and our laundry room has litter all over the place. They even track it into the rest of the house.

    We put one LUUUP in the laundry room to see if they would use it. They did. I cleaned it this morning. Sorry to say there were two problems - the sides actually DID hold the clumps of litter and I had to scrape them off.

    And, when I lifted the entire box to clean around it, I noticed there was litter underneath the box, kind of leaking out from the grids. I checked to make sure I had them lined up correctly and they were, I gave a small nudge and sure enough, litter escaped from the bottom. So, not sure this is the solution I was looking for.

    I do like the ideas for the "homemade" boxes, and I think we are going to try one of these next. Too bad, because I like the sifter idea. My husband may try to incorporate the sifter portions in the homemade boxes he makes. Will let you know how that goes.

    Bottom Line: No, I would not recommend this to a friend

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