About Luuup

Do you hate cleaning your cat’s litter box? Luuup attempts to make completing the daily chore a little easier, cleaner, and less wasteful with its three sifting tray system—eliminating the need for a scooper and extra plastic baggies.

Made available thanks to the wonders of crowdfunding on Indiegogo, Luuup has inspired an impressive following as the most funded pet product ever. The litter box system has already raised over $2,000,000 from 16,000+ backers, helping Luuup to reach 2357% of its original goals.

Perhaps Luuup’s crowdfunding success can be partially attributed to the fact that it’s not this product’s first time around. Cofounder Dini Petty originally backed the idea of a multi-tray sifting litter box back in the 90’s and saw some As Seen On TV success. However, buzz, and sales, eventually died down.

Dini Petty, a former self-piloting traffic reporter and Canadian daytime talk show host, has enjoyed a lifetime of celebrity throughout several career changes. After retiring from the spotlight, Petty felt the concept of a sifting litter box was worth another go.

She enlisted the help of her son, and the two went back to the drawing board to redesign this new-and-improved Luuup, implementing suggestions from shoppers who’d purchased the original.

The result, they claim, is the smartest, cleanest litter box you’ll ever buy. Can that be the case?

Here’s The Scoop On How Luuup Works

Luuup employs three identical sifting trays that neatly nest within each other. When you’re ready to clean the litter box, you grab the top tray and give it a gentle shake to allow the unused litter to sieve through. According to the product information, only the clumps remain—eliminating the need for a separate scooper.

LuuupImage via Indiegogo.

The tray in your hand can now be emptied into the garbage or rinsed off first, if you’re so inclined. The product’s description mentions that, due to the curved corners of the design, litter will not clump and cling to the base of the tray—meaning that using Luuup should be as convenient as sift, dump, and stack.

LuuupImage via Indiegogo.

The ability to dump litter clumps directly into the garbage also means no extra plastic baggies for kitty waste—much less struggling with the occasional fallout from an undetected hole.

LuuupImage via Indiegogo.

Once you’ve tossed the clumps away, simply turn the tray 180 degrees and put it at the bottom of the stack.

LuuupImage via Indiegogo.

Luuup’s trays are designed as such that, when laid side by side, the identical slots will line up. To make sure you never end up with slippers full of litter, Luuup employs three tabs to indicate which direction the newest tray should be facing when nesting on the bottom.

And that nifty “looping” cycle of nesting trays is how you use Luuup—as well as inspiring the product’s name.

Luuup Litter Box Details and Suggestions

One issue with the Luuup’s predecessor was that it was just too small for bigger cats. This new version offers larger dimensions, measuring 15.4” in width and 20.2” in length.

To help potential shoppers better understand how Luuup helps accommodate bigger cats, the company shared the above demo video that was made by one of their beta testers. The video description explains that they weren’t just testing whether or not big cats could comfortably use Luuup, but whether or not the system would remain easy to clean when minimal litter was left unsifted for several days.

Because Luuup’s trays come in direct contact with waste before being cycled to the bottom of the stack, we’ve mentioned before that you may want to give each tray a rinse before returning it to the bottom. As with other litter boxes, you’ll also want to completely replace the litter every two to three weeks, taking the opportunity to disinfect the trays when you do.

LuuupImage via Indiegogo.

Additionally, Luuup comes with an anti-microbial spill guard to help contain fallout from vigorous kicking. The spill guard can also be removed to reveal a lower profile of 5.2” that makes entry easier for older cats who can’t quite hop over a tall lip.

What kind of litter to use with Luuup? The product’s team suggests that premium brands seem to perform best in terms of clumping power along with low dust. They also advise that users should be gentle while sifting, to prevent clump breakage.

Luuup Pricing & Refund Policies

Like many crowd-funded inventions, Luuup isn’t quite ready to ship yet. The good news is that, despite having already exceeded its funding goals, you can still support Luuup through Indiegogo up until the projected shipment date. Depending on how much you choose to pledge, there are different “perks” available:

  • 1 Luuup Litter Box: $38
  • 2 Luuup Litter Boxes: $76
  • 3 Luuup Litter Boxes: $114
  • 4 Luuup Litter Boxes: $150
  • 6 Luuup Litter Boxes: $228

Your Luuup purchase comes with an anti-microbial spill guard for each litter box system. What’s not included? Each order is also subjected to shipping costs, which vary depending on your location.

However, that shipment date has just been changed from June to August of 2016. Pushing back initial shipments is fairly common with crowdfunded projects, since there can be unforeseen issues in manufacturing that come up at the last minute. That being said, the change can be frustrating to backers who have pledged funds and are looking forward to delivery by a certain date.

Related: The Risks of Backing a Crowdfunded Campaign

What about returns? Again, funding a product has some differences from buying one outright. In this case, those who pledge money in exchange for “perks” (products) are limited to a 10 day window from the time that they make a purchase to ask for a refund—and their perks will be canceled. Since the product comes in contact with pet waste, there is not an option to return your delivered Luuup for a refund.

Does The Luuup Stack Up To Real-World Litter Box Problems?

“We love our cats, but we hate dealing with their litter boxes,” says Luuup co-founder Dini Petty in the first few seconds of their explainer video.

If you’re a cat owner, it’s hard to disagree. Even in the best of circumstances, litter boxes need to be placed somewhere that’s easily accessible for regular cleaning—but not so out in the open that you’re staring at it mid-meal.

And, again, that’s in the best of circumstances. If your cat has litter box quirks or weird requirements that you’ve come to understand only through NATO-level negotiations, your litter box setup and routine might confound the casual observer.

However, according to cat behaviorist Jackson Galaxy, many of the litter box issues you might be experiencing have more to do with placement and cleanliness than your cat’s own quirks.

For example, Galaxy suggests that boxes with a lid are less comfortable for cats, as they’ll feel trapped in the enclosed space. Your best case scenario? Multiple boxes scooped on a daily basis.

While the Luuup does accomplish allowing cats to not feel trapped, due to it’s open top, Galaxy also suggests that cats prefer litter boxes that are located in “socially significant areas”—which, again, means not pushed into the far corner of a dark room. Some cat owners looking to follow this suggestion to improve litter box behavior might be less inclined purchase Luuup, as the lid-less litter box does keep your pet’s waste within view. If you’d like to try Luuup, but want litter to be less visible, check the video below for a solution.

What about cats that kick their litter so aggressively as to cause spray? While I haven’t tried this method with Luuup, I’ve had success placing my cat’s litter trays inside a larger plastic storage bin after cutting a hole in the front for entry, as shown above.

Are There Other Products Like Luuup?

Luuup take an inventive approach to solving litter box problems, but it’s not the first of its kind. Martha Stewart Pets offers a similar sifting litter box for $29.99 (plus shipping). However, it’s worth noting that Stewart’s product receives some pretty poor reviews. Here’s what customers are saying about it:

  • Urine causes litter to clump in the sifting holes.
  • Wet clumps fall through to the next pan while sifting.
  • Litter gunks up the sifting holes, meaning that the trays have to be sprayed clean every time.
  • Any litter that does not sift through gets on the floor and surrounding area when trying to nest trays.
  • Because the product is used with pet waste, it can’t be returned.

Since Luuup has yet to ship out, the only review we can draw from is the video shared by their beta tester. While he didn’t appear to have any of the issues customers experienced with Martha Stewart’s design, we also can’t confirm that these problems won’t crop up.

The Bottom Line On Luuup

The Luuup appears to be an ingenious way to bypass the task of daily scooping while helping cat owners keep their furry friend’s boxes fresh and clean. Does it mean that Luuup is truly the smartest, cleanest litter box that you’ll ever buy? That’s really a matter of personal preference.

The sifting litter tray could offer a welcome convenience to multi-cat (thus multi-box) households by relieving the need to stoop over boxes and comb through litter for tiny lumps. Additionally, Luuup’s uniquely rounded corners and large slots make it appear as if some of other problems, such as clumps getting stuck in grates, might be less likely to occur.

With that in mind, if your cat regularly has poor aim or dirties the lip of his or her litter box, cleaning Luuup might end up being more trouble than it’s worth.

While the jury is still out on whether Luuup is the smartest and cleanest, one thing is certain: Luuup pushed back their initial ship date. Again, this isn’t uncommon, but it can still be frustrating for consumers.

Bottom line: Since Luuup is set to be released so soon, we might hold off purchasing this product until they fulfill their commitment to those who’ve already pledged funds.

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62 Customer Reviews for Luuup

Average Customer Rating: 1.4
Rating Snapshot:
5 stars: 2 4 stars: 2 3 stars: 3 2 stars: 7 1 stars: 48
Bottom Line: 8% would recommend it to a friend
Showing 1-11 of 62
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  • 1 out 1 people found this review helpful

    Wish I had read these reviews first

    • Kelowna, British Columbia, Canada,
    • Mar 20, 2017

    I had been watching this product and finally decided to try the three for two offer. I paid online and did not notice three little letters, "USD," so the charge to my credit card in Canadian dollars was considerably higher than I was prepared to pay.

    I immediately emailed the company and waited a few days for their response. Kelly replied that I could just refuse delivery and she would then let me pay in US dollars which I could do. Canada Post dumped the package at my door without letting me know, so I couldn't refuse it! I have emailed Kelly twice saying that I wanted to pay in US dollars but received no answer. I thought this was a Canadian company and the trays are marked as "made in Canada."

    Today I went to clean the top tray, and as other people have mentioned, it is MUCH harder and more complicated than traditional trays. The scooping urine soaked litter gets in all the slots and is really hard and time consuming to clean. Then litter does drop somehow on the floor, so more clean up is involved. All in all, I am extremely disappointed with this product and combined with the increased amount of money I ended up paying, I feel really cheated. Not to mention how I am going to explain to my husband why I have spent all that money on something that is much much worse than our regular old litter trays? I feel cheated.

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 2 people found this review helpful

    Awful

    • Montreal, Quebec, Canada,
    • Mar 17, 2017

    Litter gets stuck between the grates, making it pointless.

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 4 people found this review helpful

    Not happy with the reinvented litter box

    I was very excited to receive the new Luuup litter boxes until I learned that it was more work then scooping litter out of any other litter box.

    Litter gets stuck in the channels regardless of what litter I use. And if you slightly miss aligning the boxes, you get a floor full of litter. And to top it off, they have a no refund policy, so if you buy it, you're stuck with it. I'm going back to my litter box.

    Bottom Line: No, I would not recommend this to a friend

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  • 8 out 8 people found this review helpful

    What a waste of money this was

    We bought the Luuup thinking it would be great for our one adult cat. ONE CAT. Well, what a mistake that was.

    First of all, I'll start out by saying I really wanted this to work. Our one adult male cat is pretty low maintenance, but scooping the litter box is one of our least favorite tasks.

    The Luuup didn't work. Here are our problems:

    1. No matter how we assembled it, we always had "leakage" out of the bottom. We put down a mat, and there is a constant grid-pattern of litter (dry, thankfully).

    2. There is clumping. Big clumps of pee-soaked litter always stick to the sides. It didn't matter if we put a LOT of litter, a LITTLE litter, or changed the type of litter. It clumped and stuck to the sides, requiring that we scrape and wash the pan every time. Not what I signed up for.

    3. It is not returnable. Really? You don't tell us this until after we got the darned thing? I would never have consented to such an over-priced piece of crap had I known that Luuup doesn't stand behind their product.

    The bottom line is, don't bother. Keep your money.

    Bottom Line: No, I would not recommend this to a friend

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  • 10 out 10 people found this review helpful

    Total scam

    • Indiana,
    • Feb 16, 2017

    We have had nothing but bad experiences with this company and their product. I came here because they delete all even slightly negative comments and reviews on their site and Facebook page.

    First of all, the product simply doesn't work. The slots are too small and wet litter sticks inside them and the sides of the box. You'd have to be able to hose it off every single time in order for it to work properly.

    Their promotion is if you buy two boxes you get one free. We did just that and only received two boxes. We would've only purchased one to start so we're out $100 instead of $50. Also, when I wrote a negative review, they responded immediately telling me to use a certain kind of litter. I wrote them back to tell them that we used exactly that and it still doesn't work.

    They never posted my review, they delete negative comments on Facebook, and now they're not responding to our emails at all regarding returning at least one box that wasn't opened or resolving the issue about the third one that was never sent.

    They are a total scam of a company, and I'm considering contacting the BBB.

    Bottom Line: No, I would not recommend this to a friend

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    • Feb 27, 2017

      Esther Herrera

      Any time that I've paid with my bank credit card or PayPal, they would try to get your money back if you report the incident. It's worth trying. Good luck.

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  • 4 out 4 people found this review helpful

    Not good

    • Los Angeles, CA,
    • Feb 14, 2017

    Unless you have a ridiculous amount of time on your hands to clean your litter box EVERY single day, this litter box is not for you.

    I've tried a variety of different brands of litter and something about the material of the box makes urine-soaked litter stick to the walls like wet cement. It then clogs the tray. And no matter what I do, a cup of litter somehow ends up on the floor below the tray when I clean it. I lasted a couple months of this misery before throwing it in the trash and buying a regular ol' litter box from Target to go back to.

    In theory, it is such a great idea, though, and if the sticky mess it creates could somehow be handled, it could potentially be a winner.

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 5 people found this review helpful

    Horrible litter box

    • San Francisco, CA,
    • Feb 13, 2017

    I am very disappointed with this litter box. As other have stated, it's very hard to clean and makes a huge mess. The litter gets stuck between the holes and leaks all over the floor. The only reason they have "5 stars" on their website is because they're blocking thousands of bad reviews. I tried posting a negative review, and it was not posted.

    Bottom Line: No, I would not recommend this to a friend

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  • 5 out 5 people found this review helpful

    Shouldn't be on the market

    • Philadelphia, PA,
    • Feb 10, 2017

    Litter gets all over the floor, the sides are too low, it takes more time to clean than scooping, and wet litter clogs the sifter holes.

    Don't waste your money. I didn't read the reviews before I bought it, so don't make my mistake.

    Bottom Line: No, I would not recommend this to a friend

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  • 5 out 5 people found this review helpful

    Snake oil salesmen

    • Rhode Island,
    • Feb 10, 2017

    Don't waste your money on this hipster nonsense. No matter the litter, how much you use it, or how often you sift, you will have:

    1. Litter all over the house.

    2. The need to spend disgusting, up close and personal time trying to get clumped litter out of the slits.

    3. The need to spend disgusting, up close and personal time trying to get the sides clean.

    Also, Luup doesn't seem to care how terrible their product is after their wildly successful kick starter campaign, which I gave into, and keep telling people to just switch litter brands. I tried to give it zero stars but wasn't able to.

    Now they're offering their litter box for $10 less on their site, and you can find it for $20 less elsewhere. Save your money and stick to whatever you've got going now.

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 4 people found this review helpful

    Not as clean as they make it look

    • Colmar, PA,
    • Feb 4, 2017

    I was so excited for this litter box! I had such high hopes and figured that after spending $63 with shipping, it would be a quality product. Well, I was wrong.

    It's so messy when you are cleaning it! You have to shake the trays when cleaning, and you never get it all because small clumps get stuck in the slots. The green topper does nothing in keeping the litter in the trays either. There was such a mess all over the house the week we used this litter box. I can't believe I spent this kind of money on this product to be so disappointed.

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 4 people found this review helpful

    Works with Litter Box Liner

    After two Sundays of cleaning not one but three boxes and all the slots with an old chopstick, we got plastic litter box liners and should we not be able to benefit from the nice design of the green rim?

    I don't want to shake 10 lbs of dirty cat litter every day inside the house, only to then have to clean a whole tray with disinfectant before putting it on the bottom, in contact with the floor. Compare this to a quick scoop and an old plastic bag that you would toss empty otherwise.

    Some things sound too good to be true.

    Bottom Line: No, I would not recommend this to a friend

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