About LuxDerma Skin

According to the manufacturer, their LuxDerma Skin face cream can help brighten your skin’s appearance, smooth the look of stubborn fine lines, and firm your skin’s underlying structure.

As a result, we’re told you can expect improved skin tone, reduced sagging, and “visibly younger looking skin.”

In order to accomplish this, LuxDerma promises to use only whole collagen molecules and peptides that rebuild and rejuvenate the skin, whereas most of the competition uses collagen fragments.

This means the anti-aging therapy cream can deliver nourishing hydration, while preventing the damaging effects of free radicals and reducing the appearance of wrinkles.

You have to admit that LuxDerma Skin makes some pretty big claims on their website, and you’re here to find out if there’s anything to them. In order to kick things off, let’s quickly discussed some skin basics.

What Does Collagen & Elastin Have to Do With Visible Aging?

The word collagen comes from the Greek work “kolla,” which means “glue.” And because collagen acts as an underlying support structure, or scaffolding, for bones, muscle, skin, and tendons (and because it makes up about 30% of the protein in the human body) it’s often referred to as the “glue” that holds the body together.

Gram for gram, collagen is even stronger than steel!

Another common protein found in humans is elastin, which provides connective tissue—including skin—with elasticity, so that it returns to its normal shape when stretched.

Pretty cool, right? Well, the problem is that over the years, our body naturally begins producing less and less of these key proteins, leading to sagging, lifeless skin, wrinkles, age spots, and more. In addition, lifestyle factors like UV exposure, smoking, not getting enough sleep, eating a poor diet, and more can exacerbate this process and lead to premature aging.

According to the manufacturer, though, LuxDerma can help address these problems. Let’s find out what science has to say.

What Do We Know About LuxDerma Skin’s Ingredients?

Although LuxDerma Skin’s manufacturer seems eager to talk about all the wonderful benefits you’ll achieve using the cream, they’re not exactly upfront about the ingredients it contains. In fact, the only two ingredients we’re told about are 1) whole collagen molecules and 2) peptides.

Now, it probably seems reasonable that if you’re short on collagen, applying it to your skin would provide some benefits, right? The problem is that your skin’s really good at keeping things out, so collagen molecules (whether whole or fragmented) are too big to penetrate. As a result, they either evaporate throughout the day or are washed off at night, without ever being absorbed.

Now, this isn’t to say that applying collagen won’t do any good. After all, it can help moisturize your skin, which, if you’re especially dry, could certainly help you look “years younger.”

Peptides, on the other hand, can be thought of as a middle step between amino acids and proteins. In other words, specific amino acid formations create peptides, which in turn can make proteins when formed in a specific way.

The problem is that there are hundreds of different peptides, and we’re not told which ones are found in LuxDerma Skin. And even if we did know, there’s no guarantee that these peptides will turn into a collagen molecule when applied to the skin.

How Much Will You Pay For LuxDerma Skin?

One tube of LuxDerma Skin might initially seem like a bargain since you’ll only have to pay $4.95 S&H.

If you didn’t read through the company’s Terms, though, you might’ve missed the fact that if you don’t cancel your trial within 14 days, you’ll be billed the full price of $89.72. Then, you’ll continue receiving a new bottle once per month through their autoship program, and charged $89.72 plus $4.95 S&H each time.

Outside of the trial, all LuxDerma purchases come with a 30-day refund policy, less S&H. Keep in mind this only applies to unopened merchandise.

In order to request a refund, or to cancel your trial or autoship enrollment, LuxDerma Skin’s customer service department can be reached at (888) 505-0392 or support@luxdermaskin.com.

Are LuxDerma Skin’s customers finding the price worthwhile?

What Can We Learn From Reviews for Products Like LuxDerma Skin?

Other than the standard affiliate websites masquerading as customer reviews, there wasn’t any online consumer feedback for LuxDerma Skin at the time of our research. However, we’ve found this to be par for the course since we often write about these products soon after they hit the market.

The good news? We’ve researched hundreds of different anti-aging products like LuxDerma Skin over the years, including ones that use the exact same website template and that are also only sold through free trials. This includes perpetually popular options like Vita Luminance, Blossom Youth Cream, Aviqua, and many others.

Now, LuxDerma is obviously a new entry into the field, so we’re not saying you’ll experience the same, but based on feedback from customers for these essentially identical products, common complaints include:

  • No results. Many customers also complain these products over-dry skin, and also tend to cause redness and rashes in those with sensitive skin.
  • High prices. As we learned above, these online-only anti-aging creams aren’t exactly inexpensive.
  • Less-than-stellar customer support. Often, customers complain that when they requested a refund or tried to cancel their trial, they were met with a new roadblock at every corner.

Again, we didn’t purchase LuxDerma Skin or test the cream firsthand, so we’re not insinuating this is what you’ll encounter. But given the same business model and website template as many of these other options, you might want to remain alerted.

See Also: How to Never Fall for Another Anti-Aging Scam Again

How Much Younger Can You Expect to Look With LuxDerma Skin?

According to a disclaimer at the bottom of LuxDerma Skin’s website:

“The depictions on this page are fictitious and indicative of potential results. Representations regarding the efficacy and safety of LuxDerma Anti-Aging Face Therapy have not been scientifically substantiated or evaluated by the Food and Drug Administration.”

While this is fairly common among products like anti-aging creams and nutritional supplements, we think it outlines an important point. What, exactly?

The word ‘potential’ means that which is possible. Given this, is it technically possible that LuxDerma can help you look younger by reducing common signs of aging, like wrinkles and age spots? Sure, we’re fully willing to admit that it’s possible.

Based on the limited information we’re given about LuxDerma’s ingredients, though—along with the clinical evidence indicating these ingredients either won’t penetrate your skin or won’t necessarily form into usable proteins—we’ll leave it up to you to decide if these results are probable. As well as whether or not you’re willing to spend nearly $100 to find out.

Did you roll the dice on LuxDerma Skin? Tell us whether or not it worked out by writing your review below!

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26 Customer Reviews for LuxDerma Skin

Average Customer Rating: 1.4
Rating Snapshot:
5 stars: 2 4 stars: 0 3 stars: 0 2 stars: 3 1 stars: 21
Bottom Line: 8% would recommend it to a friend
Showing 1-11 of 26
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  • 3 out 3 people found this review helpful

    Big scam, do not order!

    I too was taken by this company.

    When I ordered the free sample (only the eye serum) I was charged twice. One for the eye serum and one for the face cream. There was no reading saying I had to pay for the products in the months to come.

    This is a big scam. I'm a senior citizen living on a fixed income and cannot get them to give my money back to me. They only agreed to 50%, and I requested my entire money back several times. I even wanted to speak to a higher-up person and was not allowed. They prey on senior citizens who fall for a free sample.

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 3 people found this review helpful

    Worst service ever, AVOID!

    • West Palm Beach, FL,
    • Feb 17, 2017

    Are you interested in customer "service" with canned, impersonalized responses? An answering machine message that doesn't give time zone information on its hours of operation? A total rip-off of a product from a website with high-pressure sales tactics and hidden schemes for enrolling you in an extremely expensive subscription?

    If I had known these things, I never would have made the mistake of buying this goop. What a headache and financial misfortune!

    Don't have regrets; avoid this company!

    Bottom Line: No, I would not recommend this to a friend

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  • 0 out 1 people found this review helpful

    LuxDerma review

    • San Diego, CA,
    • Feb 17, 2017

    I began using LuxDerma about three and a half months ago. I am pleased with the results so far and have definitely seen improvements. The lines under and around my eyes have faded since I started, and I am happy so far.

    Bottom Line: Yes, I would recommend this to a friend

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  • 2 out 2 people found this review helpful

    Terrible scam

    • Illinois,
    • Feb 16, 2017

    I wouldn't even give them one star.

    The eye cream made my face break out into little pea sized sores after only one week of use, it was almost looking like burns. When I called to ask if I could return the product for a refund (I was charged $175), they argued with me, and then told me I knew the agreement with the trial bottles.

    Since I wasn't in my 14-day trial period anymore, they wouldn't accept returns or provide refunds. When I told them what it did to my skin, they basically scolded me for not reading the ingredients and doing research on all of them before using.

    I then asked to talk to a manager, and he said I was speaking to one. I asked to be put on with someone else, and he said fine, but the wait time was 45 minutes to two hours. Then we got disconnected.

    The bottom line is, nothing free is ever free, and usually ends up costing way more. I just hope my skin will recover ok and that the sores aren't anything serious.

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 2 people found this review helpful

    Dissatisfaction with yet another rip-off

    The creme is nice, feels good, smells good, and softens the skin. Is this miracle creme worth a hundred dollars a month? Absolutely not.

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 2 people found this review helpful

    A scam

    • Connecticut,
    • Feb 15, 2017

    Like others, I ordered the anti-wrinkle sample for around $4. Before I knew it, they charged me for the anti-aging sample as well, for a few pennies more than the first. Nowhere was it written that there was a 30-day trial period. Next thing I knew, my credit card was charged for $89.72 and $86.97.

    I disputed the charges as unknown, and three days later I received a shipment from LuxeDerma, at which point I realized what the two charges were. Without opening the package, I returned it immediately.

    About ten days later I received an email stating that my order was canceled and $94.67 and $91.94 were credited to my account. So far so good. Since the sum of the four charges was equal to the credit, I was led to believe that my account is now clear and I owe zip. Not so fast.

    Between the time of the $89 and $86 debits and the $91 and 94 credits, they also charged me the same $91 and $94, leaving me in limbo with the $89 and $86 debits. I have gone in circles about this now for three months with absolutely no luck. The customer service at the merchant is outright RUDE, claiming that they owe nothing to me and my account is closed. The credit card company is between a rock and a hard place, but they finally (the credit card company) gave me a $24.40 credit towards the $177 charge that I have to eat, otherwise my credit rating will suffer.

    Reading the above reviews, I determined that the merchant stuck me with one month of charges ($86 plus $89), even though I returned the product(s) unopened and canceled the rest.

    Further, the credit card company's investigation pointed to the 30-day cancellation period which, again, no one ever communicated with me and as having read the above reviews, with anyone else.

    I'm not sure if anybody else tried to escalate them, but I will write to the Better Business Bureau and see where that goes.

    Bottom Line: No, I would not recommend this to a friend

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  • So far so good

    I received my sample a couple of weeks ago and started using it. I have already had friends asking me what I am doing different because my skin is looking so good.

    Bottom Line: Yes, I would recommend this to a friend

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  • Terrible scam

    I wish I had found this website with these reviews before ordering my "free" sample. The website said I would be charged for shipping and handling ($4.95), so I thought it would be worth trying the product.

    Nowhere did it state any other price or that I would be charged full price for the "free" sample after 14 days. When I noticed two charges on my credit card of $86.97 and $89.72 from two different companies, I became suspicious.

    Do not order anything from this company; it is a total scam to get your credit card number. I did not receive any order confirmation or any notice that I had to cancel within 14 days in order to stop any charges. This is a totally disreputable way of doing business, and a TERRIBLE scam!

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 2 people found this review helpful

    LuxDerma is a fraudulent marketing scheme

    I had the same experience as pretty much every other user on here. I was not made aware of the terms and conditions of this product that was advertised as free, other than you paying for shipping and handling. I was cautious and wary that it might be "too good to be true" and that I might be inadvertently entering into a monthly enrollment situation, but since no terms were disclosed, I proceeded with the transaction.

    When the product came, I quickly learned that they did not produce the results as advertised, or anything close to that, or even any effective results at all. Please let me know if others disagree. In any event, I then noticed very hefty charges on my credit card for almost $100 per bottle. I then searched online and found these reviews, and only through searching affirmatively was I able to find a phone number and read the B.S. and ridiculous terms.

    When I called them, they did not mention that the call was being recorded, but once I asked if it was, they confirmed and said they weren't required to notify the customer of that. Wrong. Upon closer review now, it seems that the reviews were completely fake, as I even found some reviews that seem to be referring to another product.

    When I talked to the customer service lady, I demanded a refund and threatened a lawsuit. They were very resistant. I asked for information about the company (where I can serve them with a lawsuit). The woman gave me a P O Box in Tampa, Florida and said they have no agent of process or any other way to reach them. Eventually, because of my legal questions, she said she'd give me a 25% refund, and then in the next breath (without my even insisting, because at this point I just wanted to sue them), she said, "ok, 50%." When I said "okay, that's fine," (it seemed she was getting info from someone listening to the call who could tell that I was serious about my legal claims) she said she'll give me 75%, and I agreed to that too because a part of me wanted to still maintain damages to sue on my own behalf. Finally, she gave me a complete refund.

    I am a lawyer in California. Everything I have written here is true. Since they refunded my money, I do not have damages and cannot sue on my own behalf. However, if you live in California and were also defrauded by this company, please contact me if you want to discuss legal possibilities. This may constitute attorney advertising under California law, which is restrictive about how attorneys may approach clients. I am only licensed in California.

    All of these statements are true. I'm not guaranteeing results or promising to represent you, and no attorney-client relationship is hereby being created. I am interested in investing further. If you are in California and feel you may have legal claims, you may contact me on your own accord through. My name is Courtney Stuart Alban.

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 3 people found this review helpful

    A scam

    I signed up for the samples to try and somehow ended up getting the creams every 30 days, at almost $100 for each cream. I did not sign up to get these products. The creams do not do what they say, and I have seen no difference.

    What I object to is that they take advantage of you and start sending you the products without your consent. Call your credit card company ASAP and complain. They will get the refund for you. I was also told that I needed to report the unauthorized charges to my local police department to help put a stop to the scamming of people like you and me.

    Nothing makes me madder than being taken advantage of by these slick, tacky people. The product does not work. Do not get sucked in. I am a real customer and did not know I was being charged monthly for these products without my permission.

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 4 people found this review helpful

    Lousy product, deceptive billing, and horrible customer service

    • Arkansas,
    • Feb 7, 2017

    I had high hopes and thought I had checked them out, but I see that all these reviews are very recent. It seems that we all tried it at about the same time.

    I called when I got a second shipment seven weeks after my first. It took over 15 minutes to reach a human, and then I got transferred and then back on hold again and finally hung up. I called again later, and 15 minutes after, I pushed the button to have them call me. They returned the call about seven minutes later.

    When I presented my problem of four charges totaling $363, I was told I failed to read that I was on auto-ship and that they do not accept returns (even unopened). I then contacted my credit card company to dispute the charges. I had already paid the initial $12 for the trial, and these other charges were a real shock.

    I went to their website to see what I could learn. Yes, you can return it unopened with RMA number, so I called them again to get one, but they said "no" since I had contacted my credit card company. She wouldn't let me speak to a supervisor, and actually wouldn't even listen to me, and then she hung up on me.

    I will continue to research this company, but I have my suspicions that they have several names, and that is why I had trouble finding out more about them when I first considered buying.

    Bottom Line: No, I would not recommend this to a friend

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