About Netflix

With a claimed membership of 30 million users, Netflix (www.netflix.com) is an online video service that allows you to watch unlimited movies, documentaries, and full seasons of television shows in a wide variety of genres.

These include crime, drama, family, classics, sci-fi, independent, fantasy, romance, comedy, action and adventure, and much more.

Netflix Features

Because of its prevalence in the marketplace, Netflix can be viewed on almost any electronic device, including computers loaded with a standard web browser, iPhone, Windows 8, and Android phones, iPad, Android, Nook, and Kindle Fire tablets, gaming consoles such as the PS3, XBOX 360, Wii/WiiU, most major brands of Blu-ray players, AppleTV, and many brands of HDTVs and SmartTVs.

Mobile devices will almost universally require download of the Netflix app, which typically works well without crashing. Computer users may need to download the Microsoft Silverlight plugin in order to view content. You’ll be able to watch movies on up to two or four devices at the same time, depending on your streaming membership plan.

See Also: Stop Paying Too Much for Cable! Find Freedom by Cutting the Cord

Netflix works with virtually any type of internet service, but quality can vary depending your connection speed. For a great overall experience, the company recommends a minimum speed of 500kbps (0.5MB), though some have complained of low quality image resolution at this speed.

However, if you have a fast internet connection, which will be especially important if you’re interested in one of Netflix’s streaming plans, content typically starts playing in seconds, and you can pause, rewind, and fast forward as you see fit.

If you need to manage your data usage, Netflix allows you to switch between three video quality settings, which are:

  1. Good (up to 0.3GB/hour),
  2. Better (up to 0.7GB per hour), and
  3. Best (up to 2.3GB/hour). Note: This is only necessary when streaming HD content. High quality images can generally be found around the 1.0GB/hour mark.

If you’ve recently opened your account or never viewed your settings, you’ll find the default is Good, which can be changed at any time without affecting your monthly membership price.

While it’s definitely a positive that Netflix provides members with both streaming and DVD content, if you enjoy viewing a large number of movies each month, you should keep in mind that you’ll have a much broader selection with DVDs than with the streaming option.

In other words, most of the new (and even some of the older) movies are available in DVD format only, and not through streaming.

An often-praised feature of Netflix is that, unlike competitors such as Hulu Plus, no content featured on the site contains commercials or any other forms of advertising. Also, after you’ve had a chance to watch several movies, Netflix provides suggestions on content you may like, and is based on your viewing history and ratings.

For members with children in the household, you can change one or more devices to a “kids-only” mode that will allow only age appropriate material to be viewed. Your children will never be bored, though, because Netflix features countless hours of cartoons and children’s television shows.

Netflix Pricing

Netflix pricing begins at $4.99 per month, without any contracts—you pay only on a month-to-month basis. If you’re unsure whether or not Netflix is the right choice for you, they do offer a one-month free trial, though it’s important to note that you still must provide your registration information, as well as a valid credit card number. If you don’t cancel your trial within the first month, it will automatically roll over to a paid membership. However, even if you failed to cancel in time, Netflix will typically issue you a refund if you’re only a few days past the deadline.

Depending on your viewing habits, Netflix offers several different plans, including:

DVD by Mail – Limited Plans:

  • $4.99 per month – One DVD out at a time, with a total of two DVDs per month ($5.99 per month with Blu-ray access)

DVD by Mail - Unlimited Plans:

  • $7.99 per month – One DVD out at a time ($9.99 per month with Blu-ray access)
  • $11.99 per month – Two DVDs out at a time ($14.99 per month with Blu-ray access)
  • $15.99 per month – Three DVDs out at a time ($19.99 per month with Blu-ray access)

Unlimited Streaming Plans:

  • $7.99 per month – Watch content on up to two devices at the same time
  • $11.99 per month – Watch content on up to four devices at the same time
  • Both of the above plans include watching instantly on your PC, Mac, or TV

Pros:

  • Unlimited access to content, with no commercials or other forms of advertisement.
  • $4.99 monthly beginning price, without any contracts.
  • Wide variety of plans to suit any viewing preferences.
  • A reputation for great customer service.
  • Content is viewable on almost any modern electronic device.

Cons:

  • Only a small percentage of movies are available to stream in HD format.
  • Streaming content does not include newly released movies or television shows that are currently airing/have recently aired.

Read Next: Streaming Services: With So Many Choices, How Can You Pick the Right One?

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22 Customer Reviews for Netflix

Average Customer Rating: 4.2
Rating Snapshot:
5 stars: 10 4 stars: 9 3 stars: 2 2 stars: 0 1 stars: 1
Bottom Line: 59% would recommend it to a friend
Showing 1-11 of 22
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  • Excellent, mostly!

    Netflix is an exceptional service, easy to use and you can nearly always find something good to watch.

    Documentaries are brilliant. Indie ones especially, such as BlackFish, Video Game the Movie, Internet's Own Child, etc. They are unrivaled when it comes to documentaries.

    Have followed some of their original series from the beginning too, Orange is the New Black the real strong point, along with another involving a former thief now working for FBI (cannot remember the name, but it's excellent).

    I'm personally sometimes left a little disappointed by the lack of big name new movies added when instead they go to satellite TV stations. Also, Christmas movies seem to be available in the summer but much less choice actually at Christmas when you may want to watch them. Presumably, it's a licensing thing.

    Overall, it's a great service and I wouldn't be without it.

    Bottom Line: Yes, I would recommend this to a friend

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  • 2 out 2 people found this review helpful

    A Great Service

    This is a great service, although some have said that they would like a larger selection of recent releases, but seriously, no. There are so many options on Netflix right now that if you can't wait a few weeks for something to be released, you're not living your life right. I love that I can binge watch an entire 12 seasons of Friends, or watch cheesy horror movies until I am so scared I need to call my mother.

    The fact that I have to wait until an entire season is complete to watch it is well worth the wait, when I consider that I will have zero commercials, high definition, on demand, anytime I want to. Yes, I have wished this or that was available, but then I just find something else, and life goes on.

    I love being able to search by categories, or movies, similar to something I liked. The multiple devices feature is ok, because sometimes I want to watch in a different room, or on my tablet, and I have to log off of a device. But there are options for upgrading the number of devices logged in, and the feature to have multiple profiles is great, because that means that my sister can watch her stupid nonsense, and it doesn't suggest My Little Pony to me.

    Oh, and the fact that I am locked in to my price from years ago is a great feature.

    Bottom Line: Yes, I would recommend this to a friend

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  • 2 out 2 people found this review helpful

    Netflix delivers the best.

    Having been overcharged by internet providers like Comcast, DirecTV, etc. Netflix has delivered the best package I have seen and great video quality and sound. Best part is the pricing and portability. I use on TV, Computer and iPad and iPhone, all with great results and enjoyment – A+.

    Bottom Line: Yes, I would recommend this to a friend

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  • 2 out 2 people found this review helpful

    Pretty good, would be better with more updates of available content

    Their choice (or ability to provide) available content seems to be better during some months. There have been a few times in the past several months when I'd sign in and browse their library and just say, nothing new. Also, I'm a little disappointed in the time that things are availabe. It took over a year to finally get three year old season of Dr. Who. I did VERY much enjoy their original content series Marco Polo. Cinematography was particularly extremely well done, a bit of a surprise coming from the new kid on the block.

    Bottom Line: Yes, I would recommend this to a friend

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  • 8 out 8 people found this review helpful

    Almost Prefect.

    • Hollandale, MS,
    • Aug 8, 2015

    I love Netflix. If I had to choose between Netflix and our "TV" subscription, Netflix would win hands down. My Netflix subscription is for instant video only because I mostly use it to watch TV shows. I'm a teacher, so I have time in the summer to catch up with a series. Friends raved about The Walking Dead, and I was able to watch it from the first episode to the most recent episode without any commercial. (As a side note, TWD is amazing.)

    The instant video movies are mostly older, lower rated, and/or foreign. I gave Netflix 4 stars because I want to be able to watch newer titles as well.

    Netflix is well worth the extremely low cost.

    Bottom Line: Yes, I would recommend this to a friend

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  • 1 out 1 people found this review helpful

    Great service, good price, occasional poor implementation

    The service and movie selection is great. However, the experience on the Xbox is not up to par as the service is somewhat frequently down. Even so, the pricing is great and worth it, and I've enjoyed my subscription very much.

    Bottom Line: Yes, I would recommend this to a friend

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  • 8 out 8 people found this review helpful

    Netflix is almost perfect just lacking one thing.

    • Charlotte, NC,
    • Jul 6, 2015

    It's nice to have a blockbuster right at the comfort of my coach for pretty much the price of one rental from Blockbuster when it was still in business. However, the one thing Netflix lacks is how soon the New Release movies find their way to the available movies to watch. Oh, and I guess one more thing Netflix really needs to truly be perfect – they would need to have TV Show episodes available for viewing the next day after they air like on Hulu. Then Netflix would truly be the only subscription you need for all your entertainment viewing. Otherwise, Netflix is definitely a great service for the type of subscription fee.

    Bottom Line: No, I would not recommend this to a friend

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  • 7 out 8 people found this review helpful

    I enjoy it, but in need of new movies. The movies are getting real older and older.

    • United States,
    • Jun 23, 2015

    Needs new and assorted movies. Otherwise I enjoy Netflix. Also, several times I clicked on a movie and it has read "movie not available". This needs to improve, a movie should always be available when it is presented.

    Bottom Line: Yes, I would recommend this to a friend

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  • 9 out 10 people found this review helpful

    Netflix is not all it seems.

    • Folsom, CA,
    • Jun 11, 2015

    I used to have Netflix. I canceled my subscription because they don't have up to date movies or TV shows. I like to watch current shows that I've missed and not stuff that's years old.

    Bottom Line: No, I would not recommend this to a friend

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  • 5 out 5 people found this review helpful

    I love Netflix!

    • Sacramento, CA,
    • Jun 9, 2015

    I think Netflix is a great thing. I have had it for 4 years now. I enjoy the fact that you can stream things immediately. Unfortunately, it would be better if you can stream shows you have recently missed. Other than that, great product.

    Bottom Line: No, I would not recommend this to a friend

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  • 11 out 11 people found this review helpful

    Netflix is awesome

    • Roseville, CA,
    • Jun 9, 2015

    I use Netflix all of the time at work to keep me awake. It's a great price for a large variety of shows and movies. Netflix should upload new content faster like the new seasons that have already finished on TV and maybe some newer movies that have been out on DVD faster, but over all it's awesome.

    Bottom Line: No, I would not recommend this to a friend

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