About Ninja Coffee Bar

Who could resist an endorsement from Sofia Vergara? Ninja Coffee Bar hopes you can’t either, with their new brewing system that lets you choose between different types of coffee, all with the touch of a button.

Want classic brew, or something richer? Prefer over ice drinks? How about frothy specialty beverages?

Ninja Coffee Bar features unique brewing technology designed to deliver better, richer-tasting coffee that’s never bitter. You’ll also be able to dial up the flavor for any size or style of coffee, at any time, from the comfort of your own home.

Ninja Coffee Bar even claims to put the “best coffeehouse in town on your countertop!”

Celebrity endorsements and marketing hype aside, what’s the real deal with Ninja Coffee Bar? Does it deserve a spot on your countertop? Let’s start by looking at the brewing system’s features.

Ninja Coffee Bar Features

There are a whole lot of features on the Ninja Coffee Bar (we’ll compare them with other brands in a moment), but in essence, everything boils down to types and flavor.

This is mainly achieved using “graduated levels of coffee-to-water concentration” through something known as “Thermal Flavor Extraction.” This technology automatically calibrates temperature, infusion, saturation, and flavor richness.

Ninja Coffee Bar’s Auto-iQ one-touch intelligence also lets you enjoy hot coffee in any size you want, including a cup, travel mug, half carafe, or full carafe.

For example, the Ninja Coffee Bar is capable of making 3 different brew types:

  • Classic Brew – Features a smooth, rich, and balanced flavor.
  • Rich Brew – Richer than classic, with more intense flavors. Stands up to extra milk and flavorings. Twice as intense as the Classic.
  • Specialty Brews – This is based around a coffee extract that can be used to make a variety of hot and cold layered beverages, including over ice options. 3X the intensity of the Classic brew.

Additional Ninja Coffee Bar features include an easy-brew filling basket, reusable filter, drip stop, multi-serve cup platform, precise temp warming plate, removable water reservoir, programmable delay brew, and intelligent clean cycle indicator.

How do all these compare to the competition?

Are There Similar Brewing Systems To the Ninja Coffee Bar?

When you watched the Ninja Coffee Bar commercial, based on CEO Mark Rosen’s sakes pitch, you might have believed that there’s nothing else out there quite like it. Is this actually the case?

While there are certainly a lot of options, there doesn’t seem to be anything on the market that offers the exact same features as the Ninja Coffee Bar, at a similar price.

Sure, you can brew single cups with one, or create intense extracts and specialty brews with another, but nothing in a similar, all-in-one package.

Speaking of price, what’s the Ninja Coffee Bar cost?

Ninja Coffee Bar’s Pricing, Refund Policy, & Warranty

Available with your choice of a glass carafe or double-walled thermal carafe, Ninja Coffee Bar is priced at four payments of $39.95, or a single payment of $159.80.

When checking out, you’ll also be offered a variety of accessory packages, including easy frothers, mugs, cups, tumblers, brew guides, scoops, as well as replacement parts.

All Ninja products (more about this next) ordered directly through the company include free S&H. They also come with a 60-day refund policy, less S&H and a 10% restocking fee, as well as 5-year or lifetime warranties for the “original appliance and/or non-wearable components deemed defective.” Normal wear and tear is not covered.

In order to request a refund or process a warranty claim, you’ll need to contact the manufacturer at 877-646-5288.

Note: The Ninja Coffee Bar is also available through numerous third-party retailers, including Target, Bed Bath & Beyond, Kohl’s, Walmart, and more.

Is Ninja Coffee Bar Wowing Customers?

Ninja Coffee Bar had only been around since late August/early September of 2015, so there weren’t a whole lot of feedback about the brewing system at the time of our research.

CNET gave the Ninja Coffee Bar a 3.5-star rating. They claimed that, while you won’t be able to find the same number of features at a similar price, its extracts often come out bitter, and the “cheap plastic materials” make it “far from luxurious.”

Coffee Detective liked the fact that Ninja Coffee Bar gives you the ability to brew 4 different sizes (single cup, travel mug, half carafe, or full carafe), as well as its frother and its ability to make concentrate.

Ultimately, it got the author’s vote, as they claimed it could replace all your other coffee makers (and even your espresso machine, as long as you understand the Ninja Coffee Bar doesn’t use real espresso).

From a company perspective, Ninja Coffee Bar is manufactured by SharkNinja Operating LLC, a division of Euro-Pro Operating LLC. Other products in the Ninja lineup include the Nutri Ninja Pro Blender, Nina Cooking System, and Nutri Ninja Duo Blender.

The company had an A+ rating with the Better Business Bureau, based on 284 closed complaints (as of 10/9/15). Most of these appeared to reference difficulty obtaining repairs/replacements under warranty, and most were related to the company’s vacuums.

Here on HighYa, Ninja’s products had an average rating of 4 stars, with common compliments citing ease of use, good results, and solid quality.

We definitely think that, regardless of the product, what other customers have to say should impact your purchasing decisions. But what about celebrity endorsements?

Is it Important that Ninja Coffee Bar is Endorsed by Sofia Vergara?

It’s hard to not like friendly, attractive personalities like Sofia Vergara. But, although it seems like she’s genuinely passionate about coffee, should you put any stock in her Ninja Coffee Bar endorsement?

In our opinion, no. As we discussed in-depth in Why Celebrity Endorsements Can Hurt You, they’re often intended to cause you to make an emotional (versus an informed) purchasing decision. In many instances, celebrities don’t even use the products they’re endorsing.

We’re certainly not saying this is the case with Ninja Coffee Bar, but it would stand to reason that Ms. Vergara could afford a top-of-the-line brewing system—or even to hire a coffee specialist from Colombia to brew it for her!

Now, let’s use everything we’ve learned to make an informed decision about Ninja Coffee Bar.

Will Ninja Coffee Bar Brew Perfect Coffee, or Just Leave You Heated?

Much like wine, food, or anything else we eat or drink, what constitutes your perfect cup of coffee depends almost wholly on personal preference. What you find to be perfectly brewed, your neighbor might find disgusting.

Outside of preference, the Ninja Coffee Bar appears to corner the market, since there isn’t anything else quite like it—especially at this price. Sure, the quality might not be “luxurious,” but it seems like Ninja Coffee Bar will provide you with important options like size and strength, all at a very reasonable cost.

Are you a coffee newbie, or a longstanding aficionado? Either way, what did you think about Ninja Coffee Bar? Tell us about it by writing a review below!

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54 Customer Reviews for Ninja Coffee Bar

Average Customer Rating: 2.6
Rating Snapshot:
5 stars: 18 4 stars: 3 3 stars: 1 2 stars: 6 1 stars: 26
Bottom Line: 41% would recommend it to a friend
Showing 1-11 of 54
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  • 2 out 3 people found this review helpful

    Terrible

    This coffee maker did not work for long. The cleaning light went on, and it never makes a full pot of coffee. The coffee is always luke warm. I do not have tons of money, so it was a giant let down. Now I am stuck with this stupid luke warm half-full carafe of coffee every morning.

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 3 people found this review helpful

    Not reliable

    • Nevada,
    • May 16, 2017

    I purchased it in December. By mid-January, the cleaning light came on and will not come out of cleaning cycle despite multiple by book cleaning. The company expects you to send it back at your own expense.

    A definite "do not buy."

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 2 people found this review helpful

    Don't purchase this machine!

    This is hands down the worst coffee maker I have ever purchased. The design is terrible. I can't even clean the carafe. They did a great job of advertising, but you can't justify the price. Mr. Coffee works better.

    We are literally putting ours in the trash at this very moment. I don't usually write reviews, but I thought it best to warn other potential buyers.

    Bottom Line: No, I would not recommend this to a friend

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  • 0 out 2 people found this review helpful

    The best!

    I love this coffee machine! It offers multiple options for brewing (taste, size, over ice). It is the best coffee machine I have ever purchased! It has delivered in all areas; no complaints.

    Bottom Line: Yes, I would recommend this to a friend

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  • 5 out 6 people found this review helpful

    Ninja coffee bar CF091

    I got this for Christmas and the "clean" light would not go out after cleaning four times. They sent me a new base and the "clean" light came on after two brews. I called the company, and they said they will send a new machine.

    After a week and receiving nothing, I called again, and then they said I had to send the old one back first. I told them I did not have the box and packaging material. I said send a new one and I will put the old one in the new box, and they said "NO." I offered a credit card to guarantee I will return old one, but they still said "no."

    I am very unhappy; the service "sucks" and there is nothing special about this machine. It is overpriced and I would not recommend or buy it again. I also would not buy any of their products! I only used it for two months.

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 5 people found this review helpful

    We LOVE this machine!

    • Utah,
    • Feb 24, 2017

    My husband and I have purchased many Ninja products over the years and decided to buy the Coffee Bar last Christmas (2015). It was the BEST purchase ever. Two weeks ago, one of the functions was shorting out so I called customer service and they walked me through a reset process and everything was fine (for a couple of days) until it went out again. I called back without any hassle they said to send it back. Less than a week later I have a new one.

    The Coffee bar is easy to use, makes great coffee, (as long as you start with good coffee), and the customer service is great to work with. I've called them a few times over the years.

    We LOVE iced coffee in the summer too.

    Bottom Line: Yes, I would recommend this to a friend

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  • 4 out 8 people found this review helpful

    Horrible coffee

    • Louisville, KY,
    • Feb 20, 2017

    I love coffee; actually, I LOVE coffee.

    Imagine my surprise when taking the first sip of coffee brewed in my new Ninja Coffee Bar. It was terrible. I have tried different coffees and different grinds, but nothing helps. My family won't even taste it anymore to see if it's getting better. No one in my house, save me, will drink coffee now. I wouldn't either, but it was a Christmas present, and I feel compelled. When everyone is away, I sneak out my old Moka Pot and enjoy a real cup of coffee.

    On an up note, everything about the machine works perfectly, but unfortunately, that isn't enough.

    Bottom Line: No, I would not recommend this to a friend

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  • 11 out 12 people found this review helpful

    Cleaning button

    • Iowa City, Iowa,
    • Feb 15, 2017

    I'm very disappointed with my Ninja Coffe Bar.

    I got it for a Christmas present but did not start using it until after the first of the year. I have had it for a month, and the cleaning light won't go off. We have cleaned it several times, but it remains on. Then they want us to pay the $19.95 gorgeous shipping fee for a replacement.

    There are a lot of people having the same problem that I am having, but we have to pay shipping. Something is wrong with that, and I am very unhappy.

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 4 people found this review helpful

    Two coffee bars, still microwave coffee

    • Salem, NJ,
    • Feb 15, 2017

    Ninja has replaced my coffee bar twice, but at this price, I think I should have a HOT cup of coffee, but it's 130 degrees and luke warm. I am not happy and would not recommend this.

    Bottom Line: No, I would not recommend this to a friend

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  • 6 out 6 people found this review helpful

    Do not buy this product

    • Feb 15, 2017

    I received the Ninja Coffee Bar Glass Carafe System as a Christmas gift. It worked well for five weeks, but now it will not make a cup, travel mug, carafe, or any size without stopping and giving the five beeps, so I have to stand by the machine and constantly press "brew."

    I called their customer service and was told they have created special cleaning instructions to correct this glitch, and would email me the instructions. They are the same blasted cleaning instructions as in the manual.

    Seriously, do not buy this product!

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 3 people found this review helpful

    I have regrets now

    • Florence, Alabama ,
    • Feb 7, 2017

    This is pretty expensive equipment to only last for just one month. And in reading other reviews, it seems that I'm not alone. I gave one star because it required me to choose.

    Bottom Line: No, I would not recommend this to a friend

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