About Nouveau Skin Care
There’s a lot that Nouveau Skin Care—an anti-aging cream sold only online—claims to do. Using a proprietary blend of a face-firming peptide, Biosphere, Biofil spheres, essential vitamins, and antioxidants, Nouveau Skin Care can help decrease the appearance of fine lines and wrinkles, boost collagen production, smooth and repair skin, and more.
In fact, Nouveau is so powerful that it’s considered “better than Botox,” which is why it’s become the “amazing new Hollywood secret”!
Look, we know your time is limited so we won’t beat around the bush: When it comes down to it, we think your money would be better spent on just about anything other than Nouveau Skin Care. But why are we coming down so hard on this serum, and how can we be so sure?
These are all great questions! To start answering them, let’s take a closer look at Nouveau’s patented formulation.
How Effective Are Nouveau Skin Care’s Ingredients?
There isn’t a product label anywhere on the Nouveau website, but after reading through the whole thing, here’s what we’re told it contains:
Notice how there’s no hyperlink for Biosphere or Biofil spheres? This is because they don’t appear to be real ingredients. Instead, they’re only found on anti-aging websites that use this same design template (more about this next). And although QuSome might help improve the effectiveness of active ingredients, doesn’t provide any benefits itself.
Finally, although vitamins and antioxidants are generally a good thing, these terms are so broad that they’re essentially meaningless here.
Now, let’s talk more about these anti-aging websites.
Order In Chaos: The Template-Based Anti-Aging Industry
When it comes to anti-aging products, you basically have three different tiers:
- Mainstream products from national companies sold at local retailers.
- Products sold only online, but which come from reputable companies.
- Those sold only online and come from companies you’ve never heard from (if you can uncover their name in the first place).
Of these, Nouveau falls in the third tier. But here’s the thing: An entire third-tier “sub-industry” has appeared over the last couple years, where many of these companies reuse the exact same website template over and over. What’s the reason?
We covered everything in detail in Avoid These Anti-Aging Websites Like the Plague, but in a nutshell, here’s what we think is going on. A company will sell their anti-aging product under one name for a while, until too much negative customer feedback appears online.
Then, they’ll pull the website down, make up a new product name, change the website address and image in the template, post the site, and they’re back up and running in no time flat. Don’t believe us? Compare the sites for popular products like Encante Cream, NuPlenish Skincare, and True Derma Lift, and you’ll find that they’re basically identical to Nouveau Skin Care.
What’s got everyone so upset, though? We’ll get to that in just a second, but before we do, let’s discuss Nouveau’s price.
Nouveau Skin Care’s Trial & Autoship Enrollment
Like every one of these other products, Nouveau Skin Care is only available through a trial. You’ll pay $4.95 to receive a full 30-day supply, and after 14 days have passed, you’ll be charged the full price of $89.75.
In addition, you’ll continue receiving a fresh supply of Nouveau once per month through their autoship program, and your card will be charged $89.75 each time. But whether it’s for an anti-aging product or something else altogether, we generally recommend avoiding products sold only through free trials.
According to the company’s Terms & Conditions, you can cancel your trial or stop your automatic shipments by calling customer service at 888-694-4574. You can also request a refund within 30 days, although this will be less S&H charges and a $19.95 restocking fee.
In reality though, we think you’ll have a very difficult time accomplishing anything through customer service. Why? Now it’s time to talk about customer reviews for products like Nouveau Skin Care.
Is Nouveau Skin Care a Reputable Product?
It doesn’t matter which template-based anti-aging product you’re talking about, or where you’re reading the reviews, nearly all come with bottom-of-the-barrel online customer feedback. And 9 out of 10 times, these complaints reference one or more of the following:
- Ineffective. Quite simply, they just don’t work. In a lot of cases, customers complained that their skin became overdried, while some experience mild to moderate side effectives like redness, burning, and rashes.
- Expensive. Paying nearly $100 for a product that doesn’t work isn’t bound to make anyone happy.
- Lousy customer service. Here’s what we think is the lynchpin for these companies. They know people will soon call and demand refunds, so they specifically train their service staff to make it as difficult as possible, which might include yelling at you or hanging up in you ear.
Since Nouveau Skin Care was so new at the time of our research, we didn’t encounter any online feedback. But given the fact that the product is indistinguishable from all these other options, we think it’s likely you’ll experience much of the same.
Is Nouveau Skin Care Just a Common Anti-Aging Scam?
We think it’s important to remain unbiased when reviewing a product, but we also think it’s important to state our opinions and make you aware of any red flags when we can back everything up with evidence.
So, in the case of Nouveau Skin Care, given what we’ve discussed here today, we think it’s just another ploy to steal your hard-earned money and stress you out in the process. What can you do instead? Read about tried-and-true methods of preventing wrinkles in the first place, and how to avoid being conned into paying ultra-high prices!
I ordered a $5 trial of Nouveau skin instant wrinkle remover. Never saw the automatic $189 per month payment that they hit you with if you don't cancel 14 days from date you ordered. When this was pointed out to me by a friend I tried to contact company to cancel. The number provided by their site I just got a recording saying it was a non working number. When I used another phone number that had never been used to contact them, I miraculously was connected to the company but was told there was no record of my order. They would not tell me the name that would appear on my bank statements.
I called the bank who advised to cancel current account and was issued a new card. Luckily they had not accessed my account yet. Instead of erasing wrinkles, I'm sure they added a few more. Beware, this is a major scam! They're robbing older people many of whom are on a fixed incomes, which is beyond despicable.
Bottom Line: No, I would not recommend this to a friend
6 out 6 people found this review helpful
I just got off customer service and am very frustrated. When I leave work, I am going to the bank and filing a complaint. First of all, I called numerous times to cancel my subscription and was told they could not find me in the system to cancel. But isn't it funny that they found me to bill me almost $180? I saw nothing in the product to justify spending this on the product. I want to send the product back but got no where.
Bottom Line: No, I would not recommend this to a friendView all 1 commentsHide comments
Mar 29, 2016
I called customer service three times. The first time she said they would give my almost 100.00 back. It did not ever arrive. I called again, same thing. The third time he got very nasty & said I didn't cancel in time & hung up on me. My bank is now investigating. This is a total scam.