About NuPlenish Skincare

NuPlenish is an anti-aging cream that’s claimed to help you look 10 years younger by diminishing the appearance of wrinkles, repairing and smoothing skin, boosting collagen production, and countering the aging effects of stress. In fact, NuPlenish is claimed to have caused an 84% decrease in the appearance of fine lines and wrinkles, a 95% increase in collagen production, and a 73% decrease in the appearance of dark circles (we’ll talk more about this in a moment).

Because of this, NuPlenish is claimed to be “clinically proven to reverse the aging process at the cellular level” and to be better than Botox.

In order to accomplish these benefits, NuPlenish is claimed to work over 3 steps:

  1. Wash your face with a gentle cleanser and pat dry.
  2. Apply NuPlenish’s advanced formula to you entire face and neck.
  3. Enjoy the “instant, incredible” results.

Sure, all of these benefits sound great. But before you place your NuPlenish order, consider the following:

NuPlenish is a Trial-Based Anti-Aging Product

We’ll talk more about the details shortly, but keep in mind that NuPlenish is part of an ever-growing trend of anti-aging products sold only through free trials. In fact, the problem has become so widespread that we wrote an in-depth article about the topic named Exposing the Widespread Scam of Anti-Aging Products & Free Trials.

While you can read the article at your leisure, suffice it to say that any time you encounter an anti-aging product sold only through a free trial, your scam radar should be operating at full power.

Is NuPlenish “Clinically Proven Skincare Technology?”

There isn’t a product label provided on the NuPlenish website, and the only ingredients we’re told about are proprietary Biosphere, QuSome delivery, and Biofil spheres made of natural wheat protein.

However, outside of similar trial-based anti-aging product websites, there isn’t any online information about Biosphere or Biofil spheres. QuSome delivery is a proprietary ingredient manufactured by Next Step Laboratories, although this is only claimed to make other ingredients more effective (not provide any benefits in and of itself), although there is no third-party clinical evidence to support this.

On top of this, we’re not informed how NuPlenish’s study results were obtained, such as through a legitimate clinical trial or a simple (and much less scientific) user satisfaction survey.

Based on this information, it appears that neither NuPlenish, nor any of the ingredients we know about, are clinically proven in any way.

How NuPlenish Is Advertised

Not only is NuPlenish not clinically tested or proven as the manufacturer claims, but the company’s advertising methods use a lot to be desired as well.

This includes claiming that NuPlenish has been featured in a variety of popular publications and on major networks, and that it’s “Hollywood’s next kept secret.” However, there is no third-party online evidence showing that NuPlenish has appeared in any of these publications/on any of these networks, or that anyone in Hollywood is using or endorsing the product.

On top of this, many of the before and after pictures featured on the NuPlenish website are the same image, with the after picture digitally enhanced to give an anti-aging effect. In other words, this is not what you can realistically expect to achieve by using NuPlenish.

Watch Out for the Arbitration Agreement

Finally, remember that all orders placed on the NuPlenish website are automatically subject to an arbitration agreement. In the event you experience any damages from the product, this means your legal rights will be severely restricted, including becoming part of a trial by jury or a class action lawsuit.

Fake Customer Reviews for NuPlenish?

Like nearly all other trial-based anti-aging products, NuPlenish is promoted solely through a network of independent affiliates who earn commissions for each sale of the product they refer. And in order to cause you to make an uninformed purchasing decision, these affiliates will often create online reviews that appear legitimate, but are nothing more than marketing hype from the company.

Outside of these, we didn’t encounter any legitimate online customer reviews for NuPlenish at the time of our research.

However, NuPlenish’s website is essentially identical to many of the other trial-based anti-aging products we’ve reviewed, including BellaVita Anti-Aging Serum, Vitalie Skin Care, Celloplex, and many more. Based on our experience, this means that all of these companies are either using the exact same website template, or they’re all the same product marketed under different names.

From a company perspective, we did learn than NuPlenish Skincare (aka NuPlenish Eye) is based out of Santa Ana, CA and held an F rating with the Better Business Bureau, based on just 22 closed complaints (as of 7/7/15). Nearly all of these appeared to revolve around problems with the “free” trial, which is what we’ll discuss next.

NuPlenish Pricing & Refund Policy

NuPlenish is only available through a 14-day trial, for which you’ll pay $4.95 S&H and will receive a full 30-day supply of the product.

Then, once your trial ends, you’ll be billed $89.95 for the full price of the product, and will also be enrolled in the company’s autoship program. This means you’ll continue receiving a fresh supply of NuPlenish once every 30 days, and your credit card will be billed $89.95 each time.

Outside of the trial, no refunds are available.

In order to cancel your trial or your autoship enrollment, you’ll need to contact customer service at 888-617-6458.

Can NuPlenish Help You Look 10 Years Younger?

Based on our experience, NuPlenish exhibits all the signs of a typical anti-aging product scam, including big claims without any clinical evidence to support them, underhanded marketing and advertising techniques, using the same design/wording as many other anti-aging products we’ve reviewed, and the fact that the product is only available through a free trial.

Because of these concerns, we’d recommend avoiding NuPlenish and speaking with your physician about other anti-aging options.

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92 Customer Reviews for NuPlenish Skincare

Average Customer Rating: 1.1
Rating Snapshot:
5 stars: 2 4 stars: 1 3 stars: 0 2 stars: 2 1 stars: 87
Bottom Line: 3% would recommend it to a friend
Showing 1-11 of 92
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  • 2 out 3 people found this review helpful

    Don't but Nuplenish Skin Cream

    I tried this product. It made my skin burn and break out.

    I canceled the order yet they kept sending more. They will not refund your order. They also entice you to buy other products for trial but you must cancel each different product. If you don't they continue to send you the product and will not refund you.

    This company is bad and in my opinion they are predators.

    They use their terms and condition to avoid refunds. Actually I think their terms and conditions are confusing by design, so they don't have to refund you 100%.

    Do not be caught up in their deception. This is a bad company that knows exactly what they are doing!

    Bottom Line: No, I would not recommend this to a friend

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  • 6 out 6 people found this review helpful

    Trial period

    • Illinois,
    • Apr 15, 2016

    Called today 4/12/16, found out the trial period starts the day you place your order. So basically you really only get ten days then they charge you $89.99. And will continue to charge that every month till you cancel. I was able to cancel any future shipments and charges, but as far as a refund I spoke with a guy that when I asked to speak with a supervisor told me he was it. Asked about his boss, but was told she does not speak to customers. The guy I spoke to said his name is Allan Castro. After arguing with him and yelling because he would not let me talk, he tries to offer me a 35% discount. I told him I wanted 75% returned. Says he must get approval. So I did end up with a 50% return. Guess that is better than nothing. So if I don't have that returned to my account by the 18th they will hear from me again. So everyone ask for Allan Castro.

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 3 people found this review helpful

    Don't bother...

    Not only has the eye cream and moisturizer not made any noticeable change in my skin, I have not even had it for the full 14-day trial, yet the company charged my credit card for $180. I called them today, two days after they said that my trial period was over and asked them for a refund and they refused. I talked with the supervisor and was basically told “too bad”. My advice is not to bother with this moisturizer deal, it's a really big waste of money.

    Bottom Line: No, I would not recommend this to a friend

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  • 6 out 6 people found this review helpful

    Scam

    This company is bad. You get your "free" trial and if you don't cancel and return the product by 14 days you will be charged $90 plus shipping and then sent a monthly order. I did not know this and when I got a second order (that I did not order) I called to cancel. I can now cancel the monthly order, but can not return the second unopened product. So now I have an $180 plus shipping on my charge card.

    Bottom Line: No, I would not recommend this to a friend

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  • 10 out 10 people found this review helpful

    No such thing as free trial

    This is definitely a scam. I ordered the free sample for $4.95 and was charged a regular price of $89.95. Even though the website did not state that you had to cancel.

    Bottom Line: No, I would not recommend this to a friend

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  • 8 out 9 people found this review helpful

    No very impressed

    I ordered it as a gift to myself, thinking it would help a lot more then it did. True, my skin isn't as dry as it was before, and if I use it every single day I start seeing results, but on a heavy work day, when I skip just ONE day, my skin is back to where it was before, and I have to start all over!

    I wouldn't recommend this to anyone who has wrinkles and deep lines, but I can see it doing well for young women/girls who want to keep their skin healthy and beautiful. This is not for the older woman!

    Bottom Line: No, I would not recommend this to a friend

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  • 10 out 11 people found this review helpful

    NuPlenish Skincare scam

    • Riverside, CA,
    • Feb 21, 2016

    I'm usually pretty aware of auto-renew programs, and avoid them, but I have to admit, I fell for this one. It doesn't say anything about being charged more than the shipping and handling fees, or a monthly auto-ship and auto-charge anywhere on the advertisement itself, only in the Terms and Conditions, so they got me legally. They do not send you a follow up email informing you they are charging you month after month, so if you skimmed through the Terms and Conditions, you don't notice until the second package comes. By then, I had been charged $180, for a product that does nothing. I called to cancel, and they DID refund me for the second charge, but not the first one, and that was probably to avoid lawsuits about false advertising, false testimonies, deceptive marketing and clearly Photo shopped before and after photos. If you read on HighYa, they write about before and after pictures that are identical in head placement, and details such as hair and earrings being exactly the same in both photos, which is a sign of touched up photos, rather than actual before and after pictures. I fell for it, and be careful not to do it too.

    Bottom Line: No, I would not recommend this to a friend

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  • 5 out 6 people found this review helpful

    Very High Price very poor results

    • Miami, FL,
    • Feb 19, 2016

    They start you off with the product costing about $10.00 total (for the skin and eye cream), but then the next shipment is for $90 and $94. Many other products have worked better and faster, and I have seen no results with this over-priced product.

    When you try to cancel, they say that they will give you a 15% credit, and only if you hold out will they refund the entire amount. Don't waste your money.

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 3 people found this review helpful

    Scam

    • Tampa, FL,
    • Feb 10, 2016

    I ordered the free trial for shipping and handling. I then experienced redness and burning under the eyes. I discontinued the product but yet they charged my credit card for 85 dollars. I challenge it on my credit card. Then when I get my bank statement another "beauty" company billed me for 2 products at 40 dollars a piece, plus shipping and handling. I immediately called my credit card company and told them it is fraud. Do not fall for this scam.

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 2 people found this review helpful

    Scam

    • Portsmouth, OH,
    • Feb 10, 2016

    This is a total scam. I called them to cancel the day I received the product, and they wanted to charge me $38 for cancellation. I told them that I was going to talk to my bank first thing in the morning, and it went down to $22. And when I told them no, not one more dime, it went down to $14. I am shipping them both back in the morning and was then told they wouldn't charge me anymore, but I'm still talking to my bank. My rating would be a big fat zero, but I didn't have that option.

    Bottom Line: No, I would not recommend this to a friend

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  • 6 out 6 people found this review helpful

    Scam - Buyer Beware

    I ordered a trial offer off Facebook for 4.95. After I started ordering it went to 5.95. I received confirmation by email. I had a funny feeling about this so I called to cancel. Well guess what, they charged 42.71 to cancel. I called my bank, it will take 7-10 days to get a refund and I have to cancel my debit card. This company hit my debit card for 4.95 and 5.95 and 42.71. Do not order from them, they are scam artist.

    Bottom Line: No, I would not recommend this to a friend

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