One Two Lash Reviews

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One Two Lash

Overall Rating

4.1

417 Customer Reviews

Summary

One Two Lash extensions implement micro magnets that help you achieve more fuller-looking eyelashes. Learn how customers are rating this product.

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Customer Reviews

4.1 Stars out of 417 Reviews
5 Star:49% 4 Star:33% 3 Star:5% 2 Star:1% 1 Star:9%
86% Recommend This Product
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Posted on Jul 27, 2017

Horrible customer service

By Mary Whalen, Pittsburgh, PA, Verified Reviewer

Their customer service is terrible. I read the directions carefully but accidentally blinked the first time I tried to apply the first lash. It went flying somewhere, and after spending 20 minutes looking for it, I contacted the company to buy a replacement, and they won't sell me one? So, now I'm out $35 plus shipping before I have ever figured out how to get the damn things on. And trust me, it's not an easy 1, 2 like the video shows. Maybe they can spend less money on their crazy expensive packaging and figure out how to stock replacements. I do NOT recommend this brand of magnetic lashes.

Bottom Line: No, I would not recommend this to a friend

Company Response from One Two Cosmetics, LLC

Aug 28, 2017

Hi Mary,

My name is Samantha, I'm with One Two Cosmetics. I am truly sorry to hear about your experience so far with the lashes. There is a bit of the learning curve with the lashes since they are the first of its kind on the market. I am really sorry to hear you had some trouble. This is why we include two pairs in each case, so if anything happens, you have an extra pair that will last for months. Feel free to email me personally at samantha@onetwocosmetics.com if you have any additional concerns.

Helpful Review? 36 People Have Voted

Posted on Aug 9, 2017

Worst product EVER

By Melody Weir, New York, NY, Verified Reviewer

I purchased One Two Lashes a week ago. When the package arrives, and you open the box you see a deluxe black and gold shiny case and dust bag. Impressive packaging. You can do without the packaging. That is how they get you to spend $69.00 plus for two sets of lashes. They are impossible to put on. It took hours of trying.

Taking them off, they fall apart, the hairs get bent, and they become flimsy. They suck! DO NOT waste your money or time. They are a gimmick. Sorry, you are better getting lashes at a salon or gluing them on. My drug store lashes are $3.00 and look full and amazing.

BEWARE.

Bottom Line: No, I would not recommend this to a friend

Company Response from One Two Cosmetics, LLC

Sep 5, 2017

Hi Melody, my name is Samantha with One Two Cosmetics. I am truly sorry you were not in love with your new lashes. There is a learning curve with them, but once you find an application technique that works for you they take just seconds to put on!

We really want you to love them, so please email me at samantha@onetwocosmetics.com so I can help! We also have a new applicator that helps apply the lashes.

Helpful Review? 27 People Have Voted

Posted on Aug 23, 2017

Awful company

By Elisa, California, Verified Reviewer

They never sent me the lashes. They sent me tons of junk email after they took my money and supposedly took my order. I called to inquire about the order which should have arrived, and they told me "Oops, it looks like we never sent it out." They didn't upgrade my shipping or offer much of an apology. Fast forward to two weeks later and still no order. Called, and they say "Oops, we didn't send it out." Then the beyond incompetent customer service guy tells me to be patient. Disastrous company. Hope they fail.

Bottom Line: No, I would not recommend this to a friend

Company Response from One Two Cosmetics, LLC

Sep 5, 2017

Hi Elisa, I am truly sorry to hear about your experience with us so far. I would like to make this right for you and send you a pair of express shipped free lashes. Please email me personally at samantha@onetwocosmetics.com so I can get this fixed right away!

Helpful Review? 16 People Have Voted

Posted on Aug 26, 2017

Poor customer service

By Kimberly Crabb, Denver, CO, Verified Reviewer

Worst customer service ever. Received faulty applicator and they refused to provide a replacement. I was told the applicator was a new addition and not necessary. Since they are now providing applicators, someone must have felt it was necessary. Additionally, if it is being included with all new orders, I should have received a workable version. Also, directions provided were only for use with the applicator. For the high cost, I would have expected better service. If I had it to do over again, I wouldn't have purchased.

Bottom Line: No, I would not recommend this to a friend

Company Response from One Two Cosmetics, LLC

Sep 5, 2017

Hi Kimberly, I am so sorry to hear this, and you are absolutely correct! I will send you out a new applicator right away, simply email me at samantha@onetwocosmetics.com so I can take care of this for you.

Helpful Review? 16 People Have Voted

Posted on Aug 30, 2017

Defective, will not go on. Horrible customer service.

By Lauren Johnson, Houston, TX, Verified Reviewer

I bought a pair after seeing the segment on the Today Show. It finally showed up after four months waiting. I had to contact them to see why it was taking so long.

When it finally arrived, I could not get it to go on. After several attempts, I asked my husband to apply it for me. He couldn't get it to work either. I gave it several tries multiple days after watching their tutorial three times. It doesn't work.

I called to tell them it was defective and I wanted a full refund. They said ok and they'd send the refund info with return shipping label via email. That never happened, so I called to tell them I didn't get the return label as promised. They told me they changed their mind after speaking to a supervisor. What?! They then said as a one-time courtesy they'd send me another pair, the "bold" because it's longer, "easier to handle" and to do whatever I wanted with the defective pair. I told them I would rather get my refund. They didn't give me a choice. Since it was defective and useless to me, I threw it out.

Long story short, they do not honor their product or promises for a refund. You are stuck with whatever they send. The second pair did come in (arrived quicker than the first set) but does not work either. To make matters worst, they sent me an INVOICE!

By the way, it looks super fake and super difficult to apply as well. Don't waste your time or money. Deceptive practices! You have to pay to send it back, and that's not a guarantee they'd refund you. Poor customer service and empty promises. No thank you!

Bottom Line: No, I would not recommend this to a friend

Company Response from One Two Cosmetics, LLC

Sep 5, 2017

Hi Lauren,

My name is Samantha with One Two Cosmetics. I am so sorry to hear about your experience with us, I assure you this is not the way we do business. I will pass this along to the team to make sure something like this does not happen again. I want to hear more about your experience so I can help, so please email me at samantha@onetwocosmetics.com.

Helpful Review? 16 People Have Voted

Posted on Sep 3, 2017

Horrible product

By Sharon Lardarello, Seffner, FL, Verified Reviewer

Don't waste your money on this product. I received mine in the mail yesterday and after hours of trying to put them on it is almost impossible, especially if your own eyelashes are extremely short, which they do not mention on the website. Save your money and buy a $3.00 pair and glue them on!

Bottom Line: No, I would not recommend this to a friend

Company Response from One Two Cosmetics, LLC

Sep 5, 2017

Hi Sharon,

I am very sorry that you did not love your lashes. There is a little bit of a learning curve to them, and I'd be happy to help you find an application technique that works for you! Please email at samantha@onetwocosmetics.com so I can help.

Helpful Review? 16 People Have Voted

Posted on Aug 26, 2017

Not worth it

By Dawn Arthur, San Clemente, CA, Verified Reviewer

I absolutely hate these lashes. They do not stay on, they do not lay across the lash line, and they are NOT easy to apply. The lashes are now ruined because of attempting to put on so many times. The lashes have twisted, clumped and bent. They are not a superior product in my opinion. They are so small I have lost all the right lashes, as they fall off and I cannot find them in the bathroom drawers or carpet. I am looking at their so called refund policy, however, I do think they will accept the kit with only the left side.

I will be writing negative reviews everywhere I can since their company does not answer when written to.

Bottom Line: No, I would not recommend this to a friend

Company Response from One Two Cosmetics, LLC

Sep 5, 2017

Hi Dawn, I am truly sorry to hear about your experience with the lashes. We always stand by our money back guarantee, so if you have any issues with this please feel free to email me at samantha@onetwocosmetics.com and I will personally take care of this for you.

Helpful Review? 15 People Have Voted

Posted on Aug 3, 2017

One Two Lashes

By Julie Marquez, Connecticut, Verified Reviewer

I received the lashes in less than a week. It takes several times to apply. Once you get the handle, the lashes look natural. My only complaint is one of the lashes came without the magnetic strip. I emailed the company and am waiting for a response as to a solution.

Bottom Line: Yes, I would recommend this to a friend

Company Response from One Two Cosmetics, LLC

Aug 28, 2017

Hi Julie, thanks so much for your feedback on One Two Lash! I would like to personally take care of your replacement lash for you, so please email me at samantha@onetwocosmetics.com, and I will get on this right away.

Helpful Review? 14 People Have Voted

Posted on Aug 27, 2017

Terrible product, and company won't post negative reviews on their website

By Kristi Chartier, Michigan, Verified Reviewer

When I originally received these lashes, they were damaged, and after several emails and over a month of waiting, the company did finally send a replacement. But after wearing them a few times, it's clear that these are garbage. They are very cheaply made and look horrible close up. After wearing just a few times, the lashes are bent or falling out.

I left a negative review on their website and it has yet to appear online. I emailed them and asked why they aren't posting it, and they said they would check into it, but I never heard back. Seems to be a complete scam.

Bottom Line: No, I would not recommend this to a friend

Company Response from One Two Cosmetics, LLC

Sep 5, 2017

Hi Kristi,

My name is Samantha with One Two Cosmetics. Thank you for your honest feedback, we will use it to learn and improve. Our lashes are made with high-quality synthetic fibers, and I am sorry to hear that you did not love them.

If you ever have any additional questions or concerns, please feel free to email me personally at samantha@onetwocosmetics.com.

Helpful Review? 14 People Have Voted

Posted on Aug 31, 2017

My experience

By Michelle Weaver, California, Verified Reviewer

I was very excited to get these lashes, however, they are very difficult to get on. At last I seemed to master it and then I was out one night with my lashes on, I got home, and the right side was missing! This is very annoying, to say the least, after paying $70 for them.

Also, the red dot is VERY hard to see on the lashes. You practically need a magnifying glass. I did like how they look, but I am very upset that they fell off. They were on for a few hours and then gone! Also, as they age, they get even straighter and therefore harder to apply, so beware!

Bottom Line: No, I would not recommend this to a friend

Company Response from One Two Cosmetics, LLC

Sep 5, 2017

Hi Michelle,

I am so sorry to hear this! The lashes are meant to stay on until you're ready to take them off. I am surprised to hear that they fell off. We really want you to love your lashes, so a few tricks we have found that helps others is applying a tiny bit of mascara before applying the lashes. This will help them stay on better, and you only need a little! I hope this helps, and if you have any additional questions or concerns please feel free to email me at samantha@onetwocosmetics.com.

Helpful Review? 11 People Have Voted

Posted on Sep 9, 2017

Don't waste your money, especially shopping from Canada

By Rose, Verified Reviewer

Definitely, don't waste your money. I purchased these a couple of weeks ago, and they are terrible. First of all, they do not make them in a size and shape that covers your entire eye, they only cover half your eye, the outer corner. They also do not tell you that you have to put mascara on first, so if you have short eyelashes, there's not enough natural eyelash length in between the two magnetized eyelashes to keep them on.

After you've put on your mascara and you attempt to put them on, they are almost impossible to put on correctly, because the shape is not right and they are two straight. And they're too short, horizontally. So once you get them on because they are too straight, one of the ends or both, stick up away from the lash line. Also, because they are only half length, you have your own short lashes and then these really long lashes at the outer corner, with no type of bridging between the two lengths!

I too am Canadian, and I was charged so much by Canada Post at my end, and I was really looking forward to this product. I used to have eyelash extensions, and I decided to discontinue them because my optometrist found two abrasions on my eyes and she said it could very well be from your eyelash extensions.

The other thing about this product is they are very difficult to get apart, once together, even when you follow the instructions, if you gently move them like they tell you to do, you still end up changing the shape of the lash or losing some of the lashes. They probably would have been a much better product if they had made a set of lashes that are the right length horizontally, that go across your entire eye, and weren't so long vertically, that they look ridiculous against your own natural shorter lashes.

Bottom Line: No, I would not recommend this to a friend

Company Response from One Two Cosmetics, LLC

Sep 11, 2017

Hi Rose, my name is Samantha with One Two Cosmetics. Thank you for taking the time to share your feedback. We will be sure to use it to improve and grow. I am sorry to hear that you did not love your lashes, and we hope to see you back in the future as our new products come out.

Helpful Review? 9 People Have Voted

Posted on Sep 10, 2017

What a rip off and false advertising at it's best!

By Cynthia A Marks, Scottsdale, AZ, Verified Reviewer

First of all, these took well over a month to receive. They are impossible to put on and you would need glue to make them lay down correctly on your lash line. They look ridiculous and will fall off! Save your money.

Bottom Line: No, I would not recommend this to a friend

Company Response from One Two Cosmetics, LLC

Sep 11, 2017

Hi Cynthia, I am so sorry that you did not love your new magnetic lashes! To help them blend a little better, try applying a tiny bit of mascara and that should help! I really want to make your experience a positive one, so please email me at samantha@onetwocosmetics.com so I can help.

Helpful Review? 8 People Have Voted

Posted on Sep 12, 2017

Complete junk

By Wendy Dillon, Houston, TX, Verified Reviewer

OMG, I waited so long and was so ready to get them. Well, I wish I had not ordered them in the first place. They are garbage! Mine were like 1/2 inch long, if that. Super bare. I mean, if someone had these for their real lashes, they would be looking for false eyelashes. Total junk.

And the return, OMG. Make sure you keep everything because they make you jump through hoops to be able to get JUST your product money back. You, of course, eat the money lost for shipping out of the country. Just don't do it, no way!

Bottom Line: No, I would not recommend this to a friend

Company Response from One Two Cosmetics, LLC

Sep 13, 2017

Hi Wendy, my name is Samantha with One Two Cosmetics. I am sorry to hear the lashes were not what you expected. We specifically designed the lashes to fit the outer corner of your eye so that they blend perfectly with your natural lashes. If you are finding yours are not blending the way that you would like, I suggest applying a little mascara to the inner corner of your lashes to help.

We do understand that the lashes are not for everyone, which is why we always stand by our money back guarantee. I am sorry to hear you were not happy with our return process, and I would be more than happy to address any conditional questions or concerns you might have. Simply email me at samantha@onetwocosmetics.com.

Helpful Review? 7 People Have Voted

Posted on Sep 13, 2018

Impossible!

By Elizabeth P., Baltimore, MD, Verified Reviewer

So, I really wanted to like these! I have been trying without any success to get them on. Perhaps you need smaller hands to get them on properly. I will keep practicing as one of them looks awful already, and I lost one of the lower lashes while trying the applicator. Very frustrating! I hope to have better news next time!

Bottom Line: No, I would not recommend this to a friend

Company Response from One Two Cosmetics, LLC

Sep 24, 2018

Hi Elizabeth,

My name is Emily from One Two Cosmetics. Thank you so much for taking the time to leave us a review. Customer satisfaction is a priority of ours, and I am sorry your experience did not reflect that. If you are having trouble applying the lashes you can visit https://www.onetwocosmetics.com/how-two-full-coverage/, where we have detailed illustrations and videos to guide you. I personally find it easy to apply the lashes when using mascara. If you have any questions or would like a refund please email me at emily@onetwocosmetics.com. Thank you!

Helpful Review? 7 People Have Voted

Posted on Sep 5, 2017

I am happy

By Theresa Essiambre, Canada, Verified Reviewer

My One Two Lash are great, and they really do try to satisfy customers!

Bottom Line: Yes, I would recommend this to a friend

Company Response from One Two Cosmetics, LLC

Sep 5, 2017

Hi Theresa,

Thank you so much for your feedback, we are so happy to hear that you are loving your lashes!

Helpful Review? 6 People Have Voted

Posted on Dec 31, 2018

Life changing

By Kayla S., Tennessee, Verified Reviewer

I love these lashes!

I have sensitive eyes that end up bloodshot when wearing mascara and really don't feel like the risk of blindness is worth the glued on eyelash extensions or the price tag that comes with them, but didn't know of any other options until finding these!

It doesn't slow down my morning routine at all - a quick squeeze of the applicator and I'm ready to go! I already wore eyeliner, but switched from brown to black, which also adds to the glamorous feeling and look I get with these lashes. I've never wanted an intensive morning routine, so the lashes, eyeliner, and some face powder are all I use, but it takes me from just-woke-up to that can-take-on-the-world look I've been rocking!

It took perhaps a week or week and a half before I could apply them correctly, but after a month and a half of wearing them daily (well...nearly daily, not on the weekends I stayed home), I love them. They don't irritate my eyes and don't feel heavy. After I've had them on for a moment, I forget they're there. Now it almost always comes naturally and I only need to apply once for them to look how I want.

Twice in the time I've owned them, I lined them up wrong and the magnets closed onto the edge on my eyelid and felt uncomfortable but not painful and were easy to remove. Once I forgot I was wearing them and took off a shirt and one side was moved out of place. I was able to put it back correctly by hand (no applicator), but that's not my preferred application process. Those are the only two complaints I've had, and worse has happened to me with mascara for sure!

If you're able to commit to the practice to learn how to put them on (and let's be serious, winged eyeliner is still way harder than this), these are the best things that have ever happened to my makeup routine! I get compliments on them, it didn't break the bank, and I expect them to last for years!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 6 People Have Voted

Posted on Sep 20, 2017

Interesting product, but needs to be refined.

By Suzanne Larsh, Colorado, Verified Reviewer

Things I like: A comfortable lash without having to use toxic glues near my eyes. An innovative way to attach false lashes. A choice of lash styles. Quick delivery. Fairly reasonable prices. The company made an attempt to show how to "install" the lashes.

Things needing improvement: 1) First and most important, eyelids are curved, people! Why make a straight lash? Because the lashes are mounted on a straight plastic rod, regardless of where you place the lash, one end or the other sticks out and does not follow the curve of your lid.

2) Because of the first problem, I did a little minor surgery of my lashes and nipped off about 1 mm from each lash, making them fit better.

3) I am a very pale red-head with blonde natural lashes. The lashes only come in black, which is a little harsh and obvious for me. I would snap up a pair in a dark brown color.

4) In addition to having pale natural lashes, they are short and somewhat sparse. Even the Accent lashes made me look like Daisy Duck. So, I very carefully, with manicure scissors and a magnifying glass, modified the lashes to a more natural length and thickness for me. A shorter, more natural option would be a welcome addition to the styles you offer.

5) Application. I tried the "upper lash first" method from their promotional video. No luck. And those are painful little suckers to have flying sideways into your eyeball when you make a mistake putting them on. I created my own system, putting the lower lash in place, and then closing my eye onto the lash. I could then slide the upper lash down my lid until it clicked into place, avoiding the flinching and blinking that happened when I tried to keep my eye open while trying to attach the lower lash last as shown in the video.

6) Finally, some sort of applicator would be helpful. I got creative and dipped the tips of an old pair of tweezers in several layers of nail polish to minimize some of their magnetic 'pull,' and am using them instead of my fingertips to apply the lashes. A set of polished wood or plastic tweezers with nice cushy tips would be a nice addition to the lash set.

So there you go. I'll gladly accept a free set of their new, curved, brown, natural Accent lashes when they manufacture them, as I have now solved all of their problems (LOL).

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 5 People Have Voted

Posted on Sep 3, 2018

Not worth the effort! Poor quality control.

By Pauline B., Verified Reviewer

I am 55 years old and I live in Australia. My daughter recently bought me a glam set of One Two Lashes because my eyelashes are sparse and thin and blonde. It took me over an hour to try and get the eyelash on and so I asked my daughter to help me with it.

We got the left eyelash on fine, but as we were putting the right lash, the magnetic strip simply fell off. My daughter tried to put it back on, but she gave up. I have to say that I've carefully read the instructions and watched the videos and was confident that everything I did was correct, however, I feel that poor quality control was the problem here.

When I called customer support all they did was argue with me about how I "may have misused the product" and that it was 100% quality controlled. I felt like it was my fault. It was a very frustrating process for a 55-year-old and for a product that is so expensive I believe that the quality of it should have been much better.

Unfortunately, we ended up throwing the lashes away because I got so frustrated with the whole process. It may be worthwhile for customers to check this product before application.

Unfortunately, I can't promote this product to my friends, and I'll have to find another product to highlight my lashes.

Bottom Line: No, I would not recommend this to a friend

Company Response from One Two Cosmetics, LLC

Sep 24, 2018

Hello Pauline,

Thank you so much for taking the time to leave us a review. My name is Emily from One Two Cosmetics. Customer satisfaction is a number one priority of ours, and I am so sorry to hear your experience did not reflect that. While many of our customers enjoy our product, we do understand that everyone is different. I would be more than happy to issue a full refund, no need to send anything back! Please email me at emily@onetwocosmetics.com to get this process started.

Helpful Review? 5 People Have Voted

Posted on Nov 24, 2018

Waste of money

By Dorna D., Georgia, Verified Reviewer

Waste of money honestly. It's made cheaply and takes longer to put on. I ordered to try and hate them. I'm very much into makeup and lashes. I have Lilly lashes and get extensions often but these suck. Don't waste your money.

Bottom Line: No, I would not recommend this to a friend

Company Response from One Two Cosmetics, LLC

Nov 26, 2018

Hello Dorna, Emily here with One Two Cosmetics. I am sorry to hear that you were unhappy with your purchase of magnetic lashes. We pride ourselves in the quality of our lashes and the fact that they are all made by our company-owned U.S facility to ensure top quality. You are right, they do require about ten minutes of practice to learn to put on the first time, but once you practice a bit they literally just take a couple seconds! We do understand that everyone is different and these may not be the right lash alternative for everyone. For this reason, we wholeheartedly stand by our 30-day money back guarantee. If you'd like me to process your full refund, please send me an email at Emily@onetwocosmetics.com. Thank you!

Helpful Review? 5 People Have Voted

Posted on Dec 19, 2018

SCAM

By Christina K., Ohio, Verified Reviewer

As a new customer, I placed one online order for one set of lashes. I received an electronic confirmation, and then six minutes later I received a second confirmation for three more sets of lashes! My credit card was charged $50 for one set of lashes and then $150 for three more sets when I only ordered one set!

I immediately emailed the customer service department and a few hours later I received emails that both orders shipped and charged my Visa for four sets of lashes; no acknowledgment of the email I sent trying to stop the fraudulent shipment of three extra lashes! I called the 1-800 number since they did not respond to my email and was told they would offer me 40% off of the four sets of lashes if I want to keep them or I can pay shipping to return the three I never ordered in the first place! After pushing back they told me they would credit my first set of lashes and I would need to refuse delivery on the set of three lashes and return the unopened package and they would credit the fraudulent charges in 5-7 business days after receiving the shipment back.

Today, the shipment arrived and all four sets are in one package so I cannot open them and access the set they claimed they would "credit" me. I made a second call to the 1-800 number and again was offered a 40% discount to "keep all four sets of lashes." This is absurd. The entire box of four lashes is going back!

Do not trust this company. I only ordered one set and they shipped and billed me for four sets and tried to make me keep them for a 40% discount or PAY to ship them back after they shipped them to me without my permission. I asked if a manager would like to address my concerns before I blog online about this but was told they offered me all the solutions available and a manager would not do anything additional for this situation. This is unethical business practice.

Bottom Line: No, I would not recommend this to a friend

Company Response from One Two Cosmetics, LLC

Dec 20, 2018

Hi Christina, I'm Emily from One Two Cosmetics. From the bottom of my heart, I am so sorry for all of the frustration that you have experienced. We would absolutely never want one of our customers to receive more product than they had wanted to purchase originally. I have taken note of your experience, and we will do everything we can to make sure this doesn't happen again. I would like to personally issue you a full refund, no need to send anything back. Please email me at Emily@onetwocosmetics.com and I will issue you a full refund right away. Again, I am so sorry for the mix-up but I look forward to hearing from you and making this right.

Helpful Review? 5 People Have Voted

Posted on Sep 15, 2017

Wonderful product, will continue use

By Wendy, Georgia, Verified Reviewer

My lashes, which have always been full and a physical attribute which I enjoyed, are diminishing as I get older. I have tried all kinds of growth cures just about every mascara on the planet. I attempted false eyelashes. What a mess. I have no patience for the glue and the time and energy it takes to get them in place without looking like I have FAKE lashes. I contemplated lash extensions. But the cost is beyond reach. So I thought I would give this a try.

I was pleasantly surprised. It took a moment to get the hang of getting the lashes in place, but not to the point of frustration.

The look is natural. Not overdone. I am enjoying feeling like the look of my own lashes can be achieved simply and without having to pay a fortune.

I have one critique: I wish the magnets were smaller and spanned across the lash for a better fit.

I also have one wish: I wish the lashes were available in two or three different thicknesses. I would love a pair for daytime and a pair for night time or special occasion.

Otherwise, thanks for making me feel girly again! I am enjoying batting my eyelashes at my husband of 33 years!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 4 People Have Voted

Posted on Sep 18, 2017

Ridiculous! Do not waste your money.

By Deanna Morse, Colorado, Verified Reviewer

Ridiculous!

The lashes are too short in width, skimpy, and too difficult to apply; nothing like the ease of application as shown on the videos. I am quite adept at applying makeup, and after multiple tries, I threw them into the trash!

Too bad. It was a good idea, but these lashes are the worst, and I will not waste any more time to even ask for a refund.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 4 People Have Voted

Posted on Oct 1, 2017

Love the Accent lashes!

By Kelly Conroy, Ohio, Verified Reviewer

This review is for the Accent lashes. They are amazing! There is definitely a learning curve, but don't give up, keep trying them out. The first time you try to put them on, you will be discouraged. But practice makes perfect. After a few tries, something just clicks (both literally and figuratively). And they stay on ALL DAY LONG. I don't even feel them. By 5 in the afternoon, I usually look very tired, etc. But with these lashes, I still look "morning fresh."

Also, I am a contact lens wearer, and these don't bother my contacts at all! As far as crying, the lashes stayed on during a full-on crying jag. Just make sure not to rub at your lashes..dab under the eye. I can't wait to try the Original lashes out, too.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 4 People Have Voted

Posted on Dec 4, 2017

I'm too uncoordinated

By Lisa Larmand, Dana Point, CA, Verified Reviewer

I thought this would be the answer to my prayers. Unfortunately, I'm almost 60 years old and too uncoordinated to use these magnetic lashes. The lashes are too straight and too stiff to conform to the contour of my eyelid. Before I could line the top lash up with my eyelid, the magnet on the bottom lash would connect with the top lash, and it would be hanging off my lashes. I could never get the two lashes to line up against my lid. Even after applying mascara to my own lashes beforehand. I tried repeatedly for a week. I have gone back to wearing my false eyelashes that I apply with glue and can line them up to the contour of my eyelid without hassle.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 4 People Have Voted

Posted on Apr 29, 2018

Don't waste your money

By Kai Beijerbacht, Mullumbimby, New South Wales, Australia, Verified Reviewer

I have now spent way too many hours trying to put these ridiculous things on, in every possible way I could imagine. I've tried using both of the applicators, I've watched the tutorial. I've spent most of my time trying to pull them apart once they have snapped together wrongly. They are impossibly fiddly. There should be a magnet in the middle to secure first, but you have to try and put one end one first - if that's even possible - they then stick out away from the eye because they are not shaped to fit an eyelash. I've just about destroyed them trying to apply them over and over again - very frustrating. I want my money back!

Bottom Line: No, I would not recommend this to a friend

Company Response from One Two Cosmetics, LLC

May 1, 2018

Hi Kai, we would be more than happy to assist you! Please send us an email to support@onetwocosmetics.com, in regards to return instructions, and one of customer service reps will be in contact ASAP. Thank you!

Helpful Review? 4 People Have Voted

Posted on Nov 30, 2018

Disappointed

By Cami C., North Haven, CT, Verified Reviewer

I was really looking forward to receiving this product. Very disappointed. The application is not easy or does it get easier. When I did get them on once or twice, I wasn’t able to wear them because they looked ridiculous. They weren’t flush to the eyelid line. It was absolutely noticeable and they couldn’t be shifted unless I removed and started over. I can’t imagine who’s lid line is shaped like these lashes. It’s such a great idea. Unfortunately, they haven’t mastered it yet.

FYI, if you buy and need to return, they will charge you, it could be as much as $25.00!

Bottom Line: No, I would not recommend this to a friend

Company Response from One Two Cosmetics, LLC

Dec 3, 2018

Hello Cami, thank you for your feedback. I am sorry to hear that you are not 100% satisfied with One Two Lash. We totally understand that not everyone's eyelid is shaped the same. We do offer an amazing money back guarantee, and will fully refund your order if you are unsatisfied. However, we do not cover the shipping cost of your return, and this is the industry standard. I am more than happy to take a look at your account and make this right for you. Please email me at emily@onetwocosmetics.com. I look forward to hearing from you!

Helpful Review? 4 People Have Voted

Posted on Dec 12, 2018

RIP OFF - do not waste your money!

By Heather S., Illinois, Verified Reviewer

I really wanted to like these, and I did at first, but quickly realized they are extremely poor quality. I only wore them three times, and on the fourth time, I noticed lashes on my face all night. When I took them off a few hours later almost all the lashes fell out. I had been very careful with them and made sure I didn't pull on the lashes, and as I said, only wore them a total of four times before they started falling apart. It is disappointing to spend $70 on lashes that are basically disposable. I have fake, glue-on lashes that have lasted years.

Since I rarely wore them, when they started falling apart it was just under two months since I ordered them, so customer service refused to replace them, saying it was past their "30-day guarantee." This is a horrible way to run a company. All companies replace defective merchandise, which is what I consider these. This response just affirms that they make a very poor quality product and assume they will fall apart after a month.

They should state on the website that they do not last beyond three uses.

DO NOT waste your money!

Bottom Line: No, I would not recommend this to a friend

Company Response from One Two Cosmetics, LLC

Dec 12, 2018

Hello Heather, Emily here from One Two Cosmetics. Thank you so much for your feedback. I am sorry to hear that your lashes didn't last as long as you expected them to. I just want to remind you that they are individually adhered to the strip, by hand, and must be handled with care, as with any eyelash products. The lashes should only be gently wiped with a cloth, or with the One Two Wash solution, specifically formulated for these lashes. Pulling at the lashes or improperly removing them will cause them to fall out faster. With proper care these lashes can last you many more applications. You are right about our return policy, it is a 30-day guarantee. For this case, I am more than happy to extend it to you if you email me directly at Emily@onetwocosmetics.com Thank you.

Helpful Review? 4 People Have Voted
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