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OurTime

OurTime

Overall Rating

1.1

58 Customer Reviews

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Summary

OurTime is a dating site focused on adults 50+ who are looking for love or lasting friendships. The features are compelling but some customers complain about the service.

Pros

  • It’s possible to browse full profiles with a free account
  • Simple signup process
  • Easy to search all members

Cons

  • Minimal algorithms for matching you with other users
  • Smaller user base than other platforms
  • Many users complained of too many spam accounts
  • You may need to pay for additional features with credits

OurTime Reviews: A Good Dating Site for Adults Over 50?

By Lydia Noyes

Updated on: Jun 25, 2020

What Is OurTime?

Seniors are officially entering the world of online dating, but many struggle to find people that match their preferences on traditional platforms.

OurTime strives to solve this problem with a dating website tailored toward adults over 50. People Media founded the site in 2011, and it eventually combined it with SeniorPeopleMeet and SeniorsMeet to expand the membership base.

You can use OurTime to find a love connection or to meet other seniors in your area. The site claims to receive more than 8 million visits per month (7.7 million from the United States) and to have more than 1.5 million active profiles.

This review analyzes the company claims and feature to help determine whether you should consider making an account.

Getting Started

You can set up your dating profile on OurTime in about five minutes. To sign up, you’ll first need to specify whether you are in the U.S. or Canada and share a profile picture with a 200 character bio. You can then answer some basic questions such as whether you prefer dogs or cats, balconies or porches, or receiving texts or emails.

From this basic start, you can expand your profile by adding up to 30 pictures, and filling out demographic information like your religion, body type, occupation, highest education level, whether you have any children, and more.

You can also share what you’re looking for in a partner and answer personality questions on topics ranging from whether you like to cook to how punctual you are.

OurTime isn’t exclusively available to those 50 and over and that anyone over 18 can sign up. However, the site states that it doesn’t support accounts from people trying to connect with older partners for financial reasons and will take down those accounts when it sees them.

After completing your profile, you may start browsing other user accounts. OurTime will share selected matches for you, which are people chosen based on your location and profile specifications.

You can also browse accounts based on who has viewed you or perform a free search of all site members by zip code, who’s online, what kind of relationship they are looking for, and other specifications of your choosing.

If you struggle to express yourself through an online dating profile, you can sign up for OurTime’s Profile Pro service. Professional writers will send you a questionnaire and then help you craft your profile so that you make a better first impression.

Unlike some dating sites, you view the user’s full profiles and see all their pictures. You’ll also get notifications every time someone sends you a message or flirts with you, but you won’t be able to read or answer them unless you pay for a premium membership.

Premium Membership Pricing and Features

Beyond being able to read and reply to messages, premium allows you to see which members have flirted or favorited you and live-chat with anyone online.

It’s also possible to have secure phone calls through the OurTime features ConnectMe, which provides you and another user with a virtual phone number so that you can voice call each other without sharing identifying information.

The pricing for OurTime premium membership depends on whether you are committing month to month or pay for six months in advance.

  • Basic: Free
  • One month: $29.96
  • Standard Six months: $90 ($15/month)
  • Value six months: $107.76 ($17.96/month)

The main difference between a regular and a value membership is that you will get notifications when other users read your messages, and your profile and messages will be a different background color so that it stands out in searches.

Each of these subscription payments will renew automatically unless you cancel them before they expire. You can stop your subscription from renewing at any time through your account settings.

OurTime also employs a token system that makes it possible to send and receive gifts through the platform or promote your profile. Tokens cost between $0.03–$0.05 each, depending on how many you purchase at once. Some of these unique features include the following:

  • PromoteMe: Put yourself on the top of search results to attract more attention (55 tokens for 60 minutes)
  • Virtual Gifts: Get attention from a match with a virtual flower bouquet, diamond necklace, and other symbols of affection (Between 10-75 credits each).
  • NotifyMe: Get email alerts when your special interests are online (20 tokens for 7 days)
  • MatchMe: Get placed in someone’s daily matches so you can see whether they are interested in you before you reach out (20 tokens per match).

Analysis of Customer Reviews

OurTime has more than 55 reviews on HighYa, and they average 1.1-stars. Just 5% of users indicated that they would recommend this service to their friends. Reports are similar to ConsumerAffairs, where OurTime averages 1.4 stars.

Here’s a summary of their comments.

Common Compliments:

  • Many users successfully went on lots of dates or ended up finding a spouse
  • Great to get back in the dating scene after a death or divorce
  • Excellent customer service for many people
  • Great way to make friends, not just romantic partners

Customer Complaints:

  • Users still charged for premium after they had canceled their accounts
  • Lots of scam accounts, profiles aren’t verified
  • Many photos seemed fake or photoshopped
  • Minimal help from customer service
  • Difficult to connect with local people
  • Some users had their profiles hacked

Popular OurTime Alternatives

If you’re single and 50+, you don’t necessarily need to use a niche dating site to find love. Many people have great luck with mainstream services like eHarmony, Elite Singles, and Match.com, and the following chart highlights some of the differences between them.

OurTime eHarmony Elite Singles Match.com
Price Per Month $15-$29.96 (per month) $12.95–$59.95 $31.95-$57.95 $18.99–$37.99
Matching Process The site will choose 3–7 new matches for you every day based on your location and profile information Assigns matches with a 29 Dimensions of Compatibility Matching Questionnaire Take a detailed personality test to get matched with people you are compatible with Short quiz focused on your demographic information and your basic partner requirements
Free Search Available? Yes Yes, and the site automatically matches you with approximately 2,000 matches Only through the app Yes
Key Features Designed for people 50+ The largest demographic is ages 25-35. Leading dating site for those 50+. Tailored to 30+, highly educated members First online dating site (launched in 1995). No limit to daily matches.
Number of Members 1.5 million active users 10 Million active users About 2 million 9 million active users

As this chart shows, OurTime has far fewer members than eHarmony and Match.com, which makes sense as it serves a narrower demographic.

Elite Singles might be the most limiting option of the four, as the site targets people who are educated as well as older (though the company doesn’t technically screen for either). You’re also restricted to a set number of algorithm-selected matches each day and can’t browse all members on your own.

Finally, OurTime offers little in the way of personality quiz or probing questions to set you up with matches. You can go deeper into your profile, but most of the site’s suggestions for you will be based on age and location.

Elite Singles and eHarmony, in contrast, make users fill out extensive personality assessments to guide the matching process.

This can be great if you want some psychological guidance for your dating life but it might limit you from finding matches on your own.

The Bottom Line

OurTime’s over-50 dating platform creates one of the largest online platforms for single seniors to connect. Setting up an account is a five-minute process, and you can start seeing who’s available near you in seconds.

As with most dating sites, you won’t be able to communicate with anyone until you sign up for a premium membership, and a lot of perks will cost you additional money in the form of credits.

Customer reviews indicate that a lot of people who tried this site left frustrated and loveless, primarily because they received few responses or only matched with scam accounts. Your experience might be different, but if it’s not, we suggest trying eHarmony instead.

Customer Reviews

1.1 Stars out of 58 Reviews
5 Star:0% 4 Star:1% 3 Star:1% 2 Star:5% 1 Star:91%
5% Recommend This Service
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Posted on Jun 7, 2015

Money grubbers

By Tom , Florida

If you want to lose more money than you plan on losing, I say join. All the online reviews should tell you to steer clear of them. Once they get your credit card info they are like leaches, you can't back out and they've got you. Now you will have to jump through more hoops than a circus dog to keep them from helping themselves to your cash. They are just another class action lawsuit waiting to happen. I cant wait to see them go down with their ship.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 13 People Have Voted

Posted on Jul 16, 2015

OurTime Is a Total Waste of Money - Use of "Promote Me" Tokens are a Scammer Magnet

By Eric , Atlanta, GA

IN MY OPINION:

OurTime is promoting the use of its site by scammers as the following examples demonstrate:

1) Allowing the use of Tags which include phrases like "Text me", "at six 7 2", "GEmail", etc. People that create these tags have no intention of communicating via OurTime. Their only desire is to get you off of the OurTime system as fast as possible before someone reports them to OurTime​ as scammers. OurTime should stop allowing the use of scam Tags which is a very simple program change.

2) Several scammers have utilized the same profile information. Example "I am a teacher in a musical store". Commonly used profile phrases that are not common to the use of English here in the USA should be absolutely flagged as scammers. Very simple program change.

3) Stop the scammers from signing up. It would be very simple for the OurTime programmers to capture the IP address of the person signing up for the service and compare this to the physical location where they claim to reside. When the IP address of the scammer sending the email is interrogated more times than not they are not physically located in the US. Rather they are located in Russia, Nigeria, California or the Midwest - not where they claim to live.

4) Use of "promote me" tokens is a magnet for scammers. I've used tokens to promote me over 20 times and EVERY SINGLE TIME I've received replies for numerous scammers.

Bottom line: OurTime and other dating sites should be held liable for fraud committed against their clients as they do little or nothing to limit the fraud activity.

Last bit of advice: Most scammers will want to jump to email quickly.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 14 People Have Voted

Posted on Aug 29, 2015

Hyperactive Automation and Signals

By BT , Memphis, TN

I feel that the site was not worth the money at all.

  1. Profile space is limited by character to much less than other sites.
  2. The automation is hyperactive and the layout confusing. It give you the impression there is activity there when there is none.
  3. The automation asks you to compare two member photos and if you like one image more than the other, it generates an interest message to them, whether you intended to or not.
  4. There is a start that indicated I was someone;s favorite every time I open it, and when I try to find out who, it just disappears.
  5. Search tool has very few search options compared to other sites.
  6. The available to chat markers are always on, and when I type a message, it always changes to user off-line 99 percent of the time.

I think it's a completely bogus dating web site.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 15 People Have Voted

Posted on Feb 20, 2016

Scam Alert

By Mary , McMechen, WV, Verified Reviewer

I lasted five days on this site, and just wrote their customer service that I want to quit. The people I was matched up with were gross, and I have never been so insulted in my life. I now understand why only homeless, toothless and nasty men sign up, because no OTHER site would have them! Save your time and money.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 14 People Have Voted

Posted on Nov 21, 2016

Lot's of scammers

By D L Pace, Illinois, Verified Reviewer

This site has very few "real" people on it. A lot of FAKE profiles. It is nothing but a huge HEADACHE. Do not waste your time.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 12 People Have Voted

Posted on Feb 24, 2017

Watch out for recurring charges

By Mitch, Chicago, Verified Reviewer

I signed up for one month of OurTime to see who all the mail was from. Fifteen minutes later I knew my money was wasted. Oh, well, I didn't think about it again until I looked closely at my credit card statement four months later. Without mentioning it in anywhere that I noticed, OurTime automatically renewed the subscription for $29 and change.

I called when I found this, was told by their recording that this was their standard thing to do, and was connected to a call center who told me she could only erase two of the three charges. Eventually, I persuaded her to erase all three, which she did, thankfully.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 8 People Have Voted

Posted on Mar 5, 2017

Advertising ads on a dating website you are paying for!

By LSamson, New Mexico, Verified Reviewer

Personally, I did not have a positive experience on this site. This was mainly due to heavy advertising ads on my personal home page of OurTime. I have been on several dating websites that are fantastic, and have no advertising! I can understand that free dating sites use marketing ads, but when you are paying (OurTime is not free), then having to put up with advertising ads is just tacky.

Because of this, I only visited the OurTime website a few times and ended up wasting a bunch of money. I do not recommend it.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 11 People Have Voted

Posted on May 10, 2017

Don't bother

By Suzanne Delrow, Appleton, WI, Verified Reviewer

After some strange coincidences on day 4 of my membership, I decided to read reviews of the site. On the same day, within minutes, two of the men I'd been corresponding with gave excuses why we should email instead. I proceeded to get a lengthy email with a sob story. I checked out the name, and the name and profession corresponded to an exec in another state. No such person in the town he gave. Both emails had the same typos and mistakes.

Fake accounts, just like I'd read. Doesn't seem to be real science behind the matches, they are not what your preferences are. I wouldn't bother with this site.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 13 People Have Voted

Posted on May 13, 2017

They are a rip off

By Jan Weaver, Canton, Ohio, Verified Reviewer

They sent me an offer for $19.98 for a 1-month subscription and turned around and charged me $$84.81. And when I sent an email complaining, they sent me an automated response and in no way did they try to fix the problem. So I canceled the membership and have been ripped off the money. They should be reported to the BBB. If they tried to work with me, I wouldn't be so angry!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 12 People Have Voted

Posted on May 28, 2017

Worst user interface ever

By Kat H., Portland, OR, Verified Reviewer

The OurTime site has the worst user interface. Its target is for the 50+ crowd, but I find the homepage to be so distracting. When I go to check my mail, there are constant pop-ups to distract me, usually telling me that someone is viewing my profile. Annoying!

Part of the page is taken up by ads, and then the other side has a list of people who are available to chat. I just want to see my inbox, and the rest of it is visual noise.

Why am I getting daily matches for people who are so much older than me or who live in another state? Can't they target the matches based on my search parameters?

Speaking of search parameters, I figured out how to add filters, but I still get a lot of matches in my search that doesn't fit the parameters.

I get a lot of emails, and when I click on them, the person has been removed from the site. I can get multiple items in my inbox from one person and most of them aren't actual emails. I wish emails would also go to my email account so I didn't have to log on to read emails.

There's nothing much about this site that I like. The reason I signed up is because I fall into the 50+ age group. I wouldn't recommend this site to anyone and won't be renewing my subscription.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 12 People Have Voted

Posted on Aug 11, 2017

Don't waste your time or money

By Cindy Hamilton, Georgia, Verified Reviewer

I signed up for a one-month membership. But, experience taught me to check my account settings first. Sure enough, it was set up for auto-renewal. That alone pissed me off. And then come the scammers, creeps, and weirdos from all over the country! I could tell they hadn't read one word of my profile. Now come the requests for your private email. Yeah, right! I deleted my profile and gave them a big, fat, resounding "NO."

I would NEVER recommend their site! I also took pictures of my account screen showing I WAS NOT signed up for auto-renewal. Did the same showing that I deleted my account. Stay away, ladies, nothing but trouble awaits.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 10 People Have Voted
Showing 1-11 of 58

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