About Perfecter Fusion Styler

The Perfecter Fusion Styler is an “As Seen on TV” all-in-one hair styler brush that claims to give you salon results in just 3 minutes, including instant shine, volume, and body. In addition, the Perfecter is claimed to fully heat in as little as one minute, and to remain cool to the touch while in use.

The Perfecter Fusion Styler was invented by stylist Maria McCool, and is manufactured by Tristar Products based out of Fairfield, NJ. This company specializes in a wide variety of “As Seen on TV” products, including the Power Cooker, Clear TV Antenna, Flex-Able Hose, and many more. Tristar holds a B+ rating with the Better Business Bureau, despite having more than 1,000 closed complaints over the past three years.

Regarding the Perfecter Fusion Styler specifically, we’ve accumulated more than 100 customer reviews about the product over the past several months, and have found that the overwhelming majority are negative. With this in mind, the most common complaints are as follows:

  • Failure to work as advertised. This includes everything from not performing properly to severe hair tangling. In fact, more than one HighYa reviewer claimed that the Perfecter Fusion Styler became so entangled in their hair that it actually had to be cut out.
  • Poor quality construction. This includes everything from suddenly ceasing to turn on after 20-30 days, to teeth breaking and falling off after a very short period of time.
  • Extreme difficulty obtaining a refund. A very common theme running throughout HighYa customer reviews includes extremely long wait times (<30 minutes), sudden hang ups, needless transfers to other departments, constant “upsells” and rebates aimed at convincing you not to process a refund, and much more. Essentially, the company appears to create as much distraction as possible prior to authorizing a refund.
  • To add insult to injury, even once the manufacturer has signed for the package, numerous complaints claimed that the company will deny ever having received it. More often than not, customers appear to have addressed the problem with their credit card company long before a solution was offered by the manufacturer (see more about this in the Bottom Line section).
  • Finally, several customers even claimed that their credit card information was compromised soon after placing their order, which resulted in hundreds of dollars in fraudulent charges (see more about this in the Bottom Line section).

How the Perfecter Fusion Styler Works

The Perfecter Fusion Styler is claimed to combine a curling iron, flat iron straightener, dryer, and heated round brush into one easy to use device. In fact, the manufacturer claims that the Perfecter is “the most revolutionary, new hair care tool ever invented,” and that its fusion styling technology results in ceramic heat that helps shine and smooth your hair, while the ionic technology helps fight frizz, hydrate, and heal your hair.

See Also: Five Mistakes You Should Avoid to Prevent Damaged Hair

The Perfecter Fusion Styler can be used on two temperature settings: Low (356 degrees) for thin or fine hair, and high (392 degrees) for thick or coarse hair. Despite this heat, the Perfecter website claims that the bristles never become hot to the touch, which even allows you to use both hands for greater styling control.

The Perfecter Fusion Styler is claimed work with all hair types, and to be as easy to use as brushing your hair.

Perfecter Fusion Styler Pricing & Refund Policy

The Perfecter Fusion Styler is priced at three payments of $33.33 (total of $99.99), plus free shipping and handling. On top of this, you’ll also receive three free gifts (a $40 claimed value):

  • Thermal travel case
  • Detangle brush
  • 3 styling clips

In addition, you’ll also be able to enroll in the Calista Tools autoship program, which means you’ll receive one bottle of Achieve 10 styling cream for just $7.99 S&H. Beginning 30 days from your original order, you’ll start receiving a new bottle of Achieve 10 once per month, and your credit card will be charged $19.99 each time.

Next, you can also choose an extended 2-year warranty for $3.99 per payment ($11.97 single pay), or a 4-year warranty for $6.99 per payment ($20.97 single pay). Keep in mind that if you’re a CT, NJ, NV, NY, or PA resident, you’ll also be subject to state sales tax.

Finally, you can pay an additional $14.99 for FedEx Express shipping, $19.99 for 2-Day, and $29.99 for Overnight.

All Perfecter Fusion Stylers come with a 60-day, “no questions asked” money back guarantee (see more about this in the following section). Unfortunately, no other information about this guarantee is provided on the product’s website.

Bottom Line: Is the Perfecter Fusion Styler a Scam?

Based on our research, as well as the more than 100 Perfecter Fusion Styler customers who took the time to write a review on HighYa, we feel fairly confident stating that the product is a scam. As we noted above, the vast majority of HighYa reviews give the product just one star, and include complaints of poor quality, failure to work as advertised, extraordinarily bad customer service, fraudulent credit card charges, and an almost impossible ability to receive a refund. While this is a common occurrence for “As Seen on TV” products, and there are only a handful of manufacturers for thousands of products, it seems to be especially bad with the Perfecter Fusion Styler.

Furthermore, as we mentioned in our Perfecter Fusion Styler article, most hair devices intended to perform more than one function often fail to do any of them adequately. In layman’s terms, they just don’t work, and the Perfecter appears to be no different.

After all is said and done, we strongly recommend against placing an order for the Perfecter Fusion Styler. Based on the hundreds of customer reviews we’ve encountered during our research—both on HighYa and elsewhere—it doesn’t work like you may think it does, it won’t last very long, and you’ll likely throw your hands up in frustration long before successfully obtaining a refund. Instead, save your time and your hard-earned money.

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191 Customer Reviews for Perfecter Fusion Styler

Average Customer Rating: 2.1
Rating Snapshot:
5 stars: 34 4 stars: 12 3 stars: 7 2 stars: 17 1 stars: 121
Bottom Line: 27% would recommend it to a friend
Showing 1-11 of 191
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  • Perfect for me

    • Atlanta, GA,
    • Jan 11, 2016

    Firstly, I'm African American with natural fine and thin shoulder length hair. I was looking for a tool that did not always require the harshness of 2-plate flat iron if I need touch-ups between initial straightening. I have to say that this is just what I was looking for. My first reaction was "Wow"! Nothing has given me this much body. Nothing. It doesn't solve all of my hair issues, but I have far fewer bad hair days. I would not recommend for the initial straightening though. You cannot really get to the roots (black hair needs root action), and you have to be careful if you have hair longer than 6-8 inches. It's not meant to roll down to the scalp. It will tangle. Just rolling the ends is safest for that.

    Based upon others recommendation I got from Bed Bath and Beyond though, in case it didn't work out. With 20% off, paid only $65, so not bad.

    Bottom Line: Yes, I would recommend this to a friend

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  • fall river ma

    • Fall River, MA,
    • Dec 19, 2015

    I saw this product on TV and it looked amazing. I begged my mother to buy it for me for my birthday. When I finally got home I washed and completely dried my hair and I used the Perfecter Fusion Styler. It didn't work and I couldn't even tell if it was hot because it felt light like a toy. It didn't even remotely do anything to my hair, I worked myself up for a hundred dollar birthday gift that went to waste. I literally cried because that's how excited I was to get it. And now I'm disappointed. Do not buy this.

    Bottom Line: No, I would not recommend this to a friend

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  • 0 out 1 people found this review helpful

    Perfect

    • England,
    • Nov 2, 2015

    The Perfecter Fusion is true. I've tried it and its the best styler ever and it's not hot to hold and style.

    Bottom Line: Yes, I would recommend this to a friend

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  • Great Product

    • Miami Beach,
    • Oct 20, 2015

    I've had this product about a week. It needs a very different technique than using a flat iron. Once I got the hang of it, no problem. I do not understand the folks talking about hair burns. I cannot see how it happens if you use it correctly. Operator error maybe? I would recommend it, but you have to get your technique down.

    Bottom Line: Yes, I would recommend this to a friend

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  • 2 out 2 people found this review helpful

    Piece of crap

    • California,
    • Oct 12, 2015

    It stopped working. I returned it to the company along with my check for $19.00. Two and 1/2 months later, I'm still waiting to either receive a replacement or a letter with my check. Their customer service is lousy.

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 4 people found this review helpful

    Best money ever spent on a hair tool

    • Glendale, CA,
    • Oct 3, 2015

    I've owned my Perfecter for almost 2 years, I use it 4-5 times per week, and I haven't had any problems with it at all. It's super easy to use, makes my hair soft and smooth and the style lasts all day and night.

    I get asked all the time about what I use to style my hair, and I have turned several people on to the Perfecter. A couple of friends ended up buying one for themselves, and are just as pleased with theirs.

    I've spent (and wasted) tons of money over the years on hair tools, but I can honestly say that this was worth every penny.

    Bottom Line: Yes, I would recommend this to a friend

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  • 2 out 3 people found this review helpful

    Love it!

    • Wickford, RI,
    • Oct 2, 2015

    I've had my Perfecter for two years now and it has worked beautifully. As I've aged, my hair has thinned out. The Perfecter adds the body I'm missing naturally, does not tangle in my hair, and makes beautiful waves and curls, depending on how long I hold it to my head. I always use the medium heat setting. The Perfecter heats up and is ready to use about 10 seconds after you plug it in. It's truly amazing. I use it so much, I just leave it on the counter alongside my sink, for easy access.

    I was really surprised by the overall rating of two stars, as I've had nothing but good luck and great results.

    Bottom Line: Yes, I would recommend this to a friend

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  • 2 out 3 people found this review helpful

    Very happy with the Perfecter!

    • Syracuse, NY,
    • Sep 4, 2015

    Funny, other sites have very positive reviews. My review will be a positive one as well. I have very fine hair with always troublesome natural waves. The only time those waves would go away was when I had my hair done in a beauty salon. I could never master their technique of using a large roller brush while drying my hair. I am so pleased to say that using the Perfecter I have achieved the salon style I love! The ad says this can be done in 3 minutes. I admit it took me more like 15 minutes but the result was amazing! It's far better than a curling iron or hot rollers.

    Bottom Line: Yes, I would recommend this to a friend

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  • 3 out 3 people found this review helpful

    Urgent, Buyers Watch Out.

    • Washington DC,
    • Aug 28, 2015

    Watch out before you buy this products. I have to write this after a long fight with them.

    First, I ordered the product and didn't receive until 3 months.

    Second, it was not at all the same as they show it. It burned your hair and it is worse then a flat iron.

    When I called to return, they said we give you credit because your time is up. Never processed the credit and I called several times after that. Gave me a run around. Very bad service and rude people.

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 3 people found this review helpful

    I had to cut 4 inches off my hair

    My review is very poor. Your product had my hair entangled for over an hour and I had to cut 4 inches off my hair. I'm very disgusted with this product and I am seeking advice from my attorney. I took the liberty of taking pictures of my hair entangled and your product, time and date, and a picture of how much hair I had to cut off to get your entangled product off of my hair. You have no number to speak with your company so I will see if you will contact me at 504-413-5728. I am in tears because of your product and your company needs to rectify this situation and this problem!

    Bottom Line: No, I would not recommend this to a friend

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    Comments (2)
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    • Oct 26, 2015

      Megan

      I would really love to speak to you about the complaints procedure. I am in England and I am in your position right now. My hair is currently aggressively tangled around the 'Perfecter' and waiting to be cut out! My hair is very long and I am not one bit happy. I feel your pain. :(

    • Oct 26, 2015

      Megan

      Did you manage to find the complaints number? I am fuming at this product. I am currently in the same place that you were. My hair got tangled and I have to cut it out.

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  • 4 out 4 people found this review helpful

    Run from the company - worst ever

    • Little Rock, Arkansas,
    • Aug 11, 2015

    Company is a scam artist, they do not honor any guarantees. Once they get your money they will not give it back and will keep taking it from your account without your permission.

    Bottom Line: No, I would not recommend this to a friend

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