About Perfecter Fusion Styler

The Perfecter Fusion Styler is an “As Seen on TV” all-in-one hair styler brush that claims to give you salon results in just 3 minutes, including instant shine, volume, and body. In addition, the Perfecter is claimed to fully heat in as little as one minute, and to remain cool to the touch while in use.

The Perfecter Fusion Styler was invented by stylist Maria McCool, and is manufactured by Tristar Products based out of Fairfield, NJ. This company specializes in a wide variety of “As Seen on TV” products, including the Power Cooker, Clear TV Antenna, Flex-Able Hose, and many more. Tristar holds a B+ rating with the Better Business Bureau, despite having more than 1,000 closed complaints over the past three years.

Regarding the Perfecter Fusion Styler specifically, we’ve accumulated more than 100 customer reviews about the product over the past several months, and have found that the overwhelming majority are negative. With this in mind, the most common complaints are as follows:

  • Failure to work as advertised. This includes everything from not performing properly to severe hair tangling. In fact, more than one HighYa reviewer claimed that the Perfecter Fusion Styler became so entangled in their hair that it actually had to be cut out.
  • Poor quality construction. This includes everything from suddenly ceasing to turn on after 20-30 days, to teeth breaking and falling off after a very short period of time.
  • Extreme difficulty obtaining a refund. A very common theme running throughout HighYa customer reviews includes extremely long wait times (<30 minutes), sudden hang ups, needless transfers to other departments, constant “upsells” and rebates aimed at convincing you not to process a refund, and much more. Essentially, the company appears to create as much distraction as possible prior to authorizing a refund.
  • To add insult to injury, even once the manufacturer has signed for the package, numerous complaints claimed that the company will deny ever having received it. More often than not, customers appear to have addressed the problem with their credit card company long before a solution was offered by the manufacturer (see more about this in the Bottom Line section).
  • Finally, several customers even claimed that their credit card information was compromised soon after placing their order, which resulted in hundreds of dollars in fraudulent charges (see more about this in the Bottom Line section).

How the Perfecter Fusion Styler Works

The Perfecter Fusion Styler is claimed to combine a curling iron, flat iron straightener, dryer, and heated round brush into one easy to use device. In fact, the manufacturer claims that the Perfecter is “the most revolutionary, new hair care tool ever invented,” and that its fusion styling technology results in ceramic heat that helps shine and smooth your hair, while the ionic technology helps fight frizz, hydrate, and heal your hair.

See Also: Five Mistakes You Should Avoid to Prevent Damaged Hair

The Perfecter Fusion Styler can be used on two temperature settings: Low (356 degrees) for thin or fine hair, and high (392 degrees) for thick or coarse hair. Despite this heat, the Perfecter website claims that the bristles never become hot to the touch, which even allows you to use both hands for greater styling control.

The Perfecter Fusion Styler is claimed work with all hair types, and to be as easy to use as brushing your hair.

Perfecter Fusion Styler Pricing & Refund Policy

The Perfecter Fusion Styler is priced at three payments of $33.33 (total of $99.99), plus free shipping and handling. On top of this, you’ll also receive three free gifts (a $40 claimed value):

  • Thermal travel case
  • Detangle brush
  • 3 styling clips

In addition, you’ll also be able to enroll in the Calista Tools autoship program, which means you’ll receive one bottle of Achieve 10 styling cream for just $7.99 S&H. Beginning 30 days from your original order, you’ll start receiving a new bottle of Achieve 10 once per month, and your credit card will be charged $19.99 each time.

Next, you can also choose an extended 2-year warranty for $3.99 per payment ($11.97 single pay), or a 4-year warranty for $6.99 per payment ($20.97 single pay). Keep in mind that if you’re a CT, NJ, NV, NY, or PA resident, you’ll also be subject to state sales tax.

Finally, you can pay an additional $14.99 for FedEx Express shipping, $19.99 for 2-Day, and $29.99 for Overnight.

All Perfecter Fusion Stylers come with a 60-day, “no questions asked” money back guarantee (see more about this in the following section). Unfortunately, no other information about this guarantee is provided on the product’s website.

Bottom Line: Is the Perfecter Fusion Styler a Scam?

Based on our research, as well as the more than 100 Perfecter Fusion Styler customers who took the time to write a review on HighYa, we feel fairly confident stating that the product is a scam. As we noted above, the vast majority of HighYa reviews give the product just one star, and include complaints of poor quality, failure to work as advertised, extraordinarily bad customer service, fraudulent credit card charges, and an almost impossible ability to receive a refund. While this is a common occurrence for “As Seen on TV” products, and there are only a handful of manufacturers for thousands of products, it seems to be especially bad with the Perfecter Fusion Styler.

Furthermore, as we mentioned in our Perfecter Fusion Styler article, most hair devices intended to perform more than one function often fail to do any of them adequately. In layman’s terms, they just don’t work, and the Perfecter appears to be no different.

After all is said and done, we strongly recommend against placing an order for the Perfecter Fusion Styler. Based on the hundreds of customer reviews we’ve encountered during our research—both on HighYa and elsewhere—it doesn’t work like you may think it does, it won’t last very long, and you’ll likely throw your hands up in frustration long before successfully obtaining a refund. Instead, save your time and your hard-earned money.

170 Customer Reviews for Perfecter Fusion Styler

Average Customer Rating: 2.0
Rating Snapshot:
5 stars: 26 4 stars: 11 3 stars: 7 2 stars: 17 1 stars: 109
Bottom Line: 25% would recommend it to a friend
Showing 1-11 of 170
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  • 1 out 2 people found this review helpful

    Doesn't last. Wears out quickly.

    This item was very expensive so you would expect it to last. After about six months, it does nothing more than a curling iron that costs $5.99. What a waste. Save your money. Don't buy this product. I can't believe I did. Hope I can save someone else's money. They will do nothing to help you.

    Bottom Line: No, I would not recommend this to a friend

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  • 0 out 1 people found this review helpful

    The best beauty tool ever!

    • by Yuneisy Gonzalez,
    • Miami, Fl,
    • Apr 7, 2015

    I have very curly hear, and for me this has being the most wonderful tool that I ever had.

    Bottom Line: Yes, I would recommend this to a friend

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  • 0 out 2 people found this review helpful

    This is genuis!

    • by Tanya Thompson,
    • Chicago Illinois,
    • Mar 29, 2015

    If you are tired of burning your ears with a regular curling iron then this Perfecter Styler is an answered prayer. I can't say enough how difficult a normal curling iron is to use. Yes you will have to practice using this curling iron since it is not what your are used to. But seriously, this is an answered prayer to me. I never burn myself anymore. My hair styles are so much easier and faster than I have ever been able to do it before with a conventional curling iron. I believe anyone getting their hair tangled up in and having to have it cut out is because they tried to do their hair without a rear view mirror. Ladies, if you can't see the back of your head, get a mirror so you can. You won't tangle your hair.

    As far as the bristle breaking off, I have had two of these which I have used for over two years now. I take an extra with me on trips because if one goes out, I never want to be without a styler. They both still work. The only time the teeth broke off was because I dropped it. You need to know to be careful because if you drop or bump them hard some of the teeth will snap off. However, I still use both irons and both are missing a few teeth and it does not hinder the use of the iron at all. If your regular hair brush is missing a few teeth, it doesn't matter. So same thing here. The draw back is that it is expensive but to me it is worth every penny for the time and hassle it saves me when getting ready to go.

    I have cut my hair down in more than half the time as it used to take and I don't burn myself. It is a totally painless procedure now always that I can confidently count on. I now have both sizes of this iron. I use the larger one for fullness and larger curls and when I want a more dressy evening or glamorous look, I use the smaller one. This is a curling iron you have to practice with just a tiny bit to get used to the fact that it is not what you are used too. But in the end you will see it is a time saver and makes the process easier. I have nothing to gain by my words. I am here to tell you give it a shot! I am starting to loan my extras out to friends so they can try the irons out before they buy it. I have sold them on this several times this way.

    This concept is hard to believe, I know, but it really does work and is GENIUS. I wish they had these YEARS ago. I want the company to come out now with a size between the two sizes they offer now. I remember when they just had the smaller and I called and told them several times to please come out with a larger one and they finally did. I love it! However, a mid size between the two that I currently have would just be more genius! I think in time women will never want to use the traditional curling irons anymore. They will end up a thing of the past just like the phones with cords that hooked to the wall. Who wants that? Cordless phones, go figure.

    Bottom Line: Yes, I would recommend this to a friend

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  • 3 out 3 people found this review helpful

    Terrible experience

    • by Rainstorm Ross ,
    • Poplar Bluff, MO,
    • Mar 26, 2015

    I ordered the Perfecter with overnight delivery. I was so excited to try the Perfecter until I opened the box, removed the plastic and there was blond hair wrapped around the brush as if someone had used it several times and returned it. Needless to say, I repackaged it and asked for a refund that took over a month to receive which I'm still waiting for after several calls to the company. TERRIBLE EXPERIENCE.

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 3 people found this review helpful

    Teeth

    • by Helen Maxwell,
    • Houston, TX,
    • Mar 23, 2015

    It is not a bad product and usually works for me. However, all the teeth are breaking and falling out. I would like to find out where to get new teeth units. If I could get these units, I would give a higher rating.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 1 people found this review helpful

    Review for the Perfecter

    • by Jamila,
    • Fayetteville, AR,
    • Mar 19, 2015

    I wish I could review this product. I ordered it middle of February and I've been calling customer service ever since to try to figure out where my item is. Needless to say, their customer service is very sorry. I asked for a supervisor during three calls and just got transferred to one who still would not fix my order or tell me anything about it. So needless to say I can't tell you whether the product works or not. I wish I could, it would have been nice to get what I ordered.

    Bottom Line: No, I would not recommend this to a friend

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    • Mar 23, 2015

      Carol S

      This item is indeed a scam; I have been waiting since the 23rd of February for either the item or some response to my emails. Nothing.

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  • 2 out 3 people found this review helpful

    I have curly, frizzy hair and hoped the Perfecter would turn it into smooth, lustrous locks...

    • by Elizabeth,
    • Sacramento, CA,
    • Mar 13, 2015

    At my husband's insistence, I grew my hair long (below my shoulders). I have a lot of natural body and curl which tends to be frizzy. I got a salon cut and style which involved using a big round brush, a blow-dryer and a curling iron.

    In an effort to mimic the salon style, I went out and purchased the above equipment. I was able to master the blow drying with the brush easily but the curling iron was a nightmare. I always had it in the wrong direction and was petrified I would burn myself.

    I bought the Perfecter (at a store) as an alternative to the curling iron and with the hope that I would smooth my frizzy hair as well as give me the finishing curls. I got 1 out of the 2. While the Perfecter is full of crap when it claims to use ions to smooth frizzy hair, it does allow me to style my ends without any fear of burning myself.

    It does heat up quickly, it is super easy to use although I do have to be careful not to get my hair tangled in it. I am very happy with what it can do for me in finishing the styling of my hair because my look is not achieved with just blow drying, the curling piece has to happen. The Perfecter allows me to curl my hair without worrying what direction my hand is facing, it combs through my hair and I never, ever have to worry about getting burned!

    So 1 out of 2 is good enough for me. I have had my Perfecter for over 6 months with no problems with its functioning. I would buy it again (from a store not from the website).

    Bottom Line: Yes, I would recommend this to a friend

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  • 1 out 1 people found this review helpful

    Scam in my opinion.

    • by Anonymous,
    • Pennsylvania,
    • Mar 9, 2015

    What a joke. I am pretty well convinced that anything like this advertised on TV is not worth buying. I have thin fine short hair and I get better results with my fingers! I am returning it. MAYBE if the thing was not so big round it "might" work but one size does NOT fit all.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 1 people found this review helpful

    Attempts to return took over a year!

    • by Julie,
    • Salt Lake City, UT,
    • Mar 8, 2015

    After ordering and attempting to return month after month, they continue to offer styling products in an attempt to make me keep the product. After numerous back and fourths, I finally got a return code (once I began threatening legal action), I mailed back. They received the Perfecter on 02/17/2015 and I called three times before and they finally admitted they received the return. I called on 3/2/2015 and a supervisor told me she was issuing my credit to post in 3-5 business days. Well there's no sign of credit yet! Do NOT order from this infomercial because the same products are offered on QVC where at least you have no questions asked if you want to return something. Lesson learned!

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 1 people found this review helpful

    DOESN'T WORK AS ADVERTISED

    • by Mary,
    • Fayetteville, AR,
    • Mar 7, 2015

    This product does not work as shown on TV. My InStyler works much better. The Perfecter left lumps in my hair resulting in it not being smooth. The curl at the ends fell out right away.

    Bottom Line: No, I would not recommend this to a friend

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  • 7 out 7 people found this review helpful

    Defective product

    I purchased this product and really liked it. Unfortunately, it just quit working 8 months later. I called them and they gave me a return authorization which I did and fully expected them to replace the product. In my opinion a product should last at least a year. Particularly a $100 product. I waited and waited and eventually called. They told me they only warranty 60 days (or perhaps it was 90) and that I could have purchased a longer warranty. Well forget that. I told them you should have a product that at least lasts one year. Truthfully it should last longer than one year. Bad product and they don't stand behind it.

    Bottom Line: No, I would not recommend this to a friend

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