About Perfecter Fusion Styler

The Perfecter Fusion Styler is an “As Seen on TV” all-in-one hair styler brush that claims to give you salon results in just 3 minutes, including instant shine, volume, and body. In addition, the Perfecter is claimed to fully heat in as little as one minute, and to remain cool to the touch while in use.

The Perfecter Fusion Styler was invented by stylist Maria McCool, and is manufactured by Tristar Products based out of Fairfield, NJ. This company specializes in a wide variety of “As Seen on TV” products, including the Power Cooker, Clear TV Antenna, Flex-Able Hose, and many more. Tristar holds a B+ rating with the Better Business Bureau, despite having more than 1,000 closed complaints over the past three years.

Regarding the Perfecter Fusion Styler specifically, we’ve accumulated more than 100 customer reviews about the product over the past several months, and have found that the overwhelming majority are negative. With this in mind, the most common complaints are as follows:

  • Failure to work as advertised. This includes everything from not performing properly to severe hair tangling. In fact, more than one HighYa reviewer claimed that the Perfecter Fusion Styler became so entangled in their hair that it actually had to be cut out.
  • Poor quality construction. This includes everything from suddenly ceasing to turn on after 20-30 days, to teeth breaking and falling off after a very short period of time.
  • Extreme difficulty obtaining a refund. A very common theme running throughout HighYa customer reviews includes extremely long wait times (<30 minutes), sudden hang ups, needless transfers to other departments, constant “upsells” and rebates aimed at convincing you not to process a refund, and much more. Essentially, the company appears to create as much distraction as possible prior to authorizing a refund.
  • To add insult to injury, even once the manufacturer has signed for the package, numerous complaints claimed that the company will deny ever having received it. More often than not, customers appear to have addressed the problem with their credit card company long before a solution was offered by the manufacturer (see more about this in the Bottom Line section).
  • Finally, several customers even claimed that their credit card information was compromised soon after placing their order, which resulted in hundreds of dollars in fraudulent charges (see more about this in the Bottom Line section).

How the Perfecter Fusion Styler Works

The Perfecter Fusion Styler is claimed to combine a curling iron, flat iron straightener, dryer, and heated round brush into one easy to use device. In fact, the manufacturer claims that the Perfecter is “the most revolutionary, new hair care tool ever invented,” and that its fusion styling technology results in ceramic heat that helps shine and smooth your hair, while the ionic technology helps fight frizz, hydrate, and heal your hair.

See Also: Five Mistakes You Should Avoid to Prevent Damaged Hair

The Perfecter Fusion Styler can be used on two temperature settings: Low (356 degrees) for thin or fine hair, and high (392 degrees) for thick or coarse hair. Despite this heat, the Perfecter website claims that the bristles never become hot to the touch, which even allows you to use both hands for greater styling control.

The Perfecter Fusion Styler is claimed work with all hair types, and to be as easy to use as brushing your hair.

Perfecter Fusion Styler Pricing & Refund Policy

The Perfecter Fusion Styler is priced at three payments of $33.33 (total of $99.99), plus free shipping and handling. On top of this, you’ll also receive three free gifts (a $40 claimed value):

  • Thermal travel case
  • Detangle brush
  • 3 styling clips

In addition, you’ll also be able to enroll in the Calista Tools autoship program, which means you’ll receive one bottle of Achieve 10 styling cream for just $7.99 S&H. Beginning 30 days from your original order, you’ll start receiving a new bottle of Achieve 10 once per month, and your credit card will be charged $19.99 each time.

Next, you can also choose an extended 2-year warranty for $3.99 per payment ($11.97 single pay), or a 4-year warranty for $6.99 per payment ($20.97 single pay). Keep in mind that if you’re a CT, NJ, NV, NY, or PA resident, you’ll also be subject to state sales tax.

Finally, you can pay an additional $14.99 for FedEx Express shipping, $19.99 for 2-Day, and $29.99 for Overnight.

All Perfecter Fusion Stylers come with a 60-day, “no questions asked” money back guarantee (see more about this in the following section). Unfortunately, no other information about this guarantee is provided on the product’s website.

Bottom Line: Is the Perfecter Fusion Styler a Scam?

Based on our research, as well as the more than 100 Perfecter Fusion Styler customers who took the time to write a review on HighYa, we feel fairly confident stating that the product is a scam. As we noted above, the vast majority of HighYa reviews give the product just one star, and include complaints of poor quality, failure to work as advertised, extraordinarily bad customer service, fraudulent credit card charges, and an almost impossible ability to receive a refund. While this is a common occurrence for “As Seen on TV” products, and there are only a handful of manufacturers for thousands of products, it seems to be especially bad with the Perfecter Fusion Styler.

Furthermore, as we mentioned in our Perfecter Fusion Styler article, most hair devices intended to perform more than one function often fail to do any of them adequately. In layman’s terms, they just don’t work, and the Perfecter appears to be no different.

After all is said and done, we strongly recommend against placing an order for the Perfecter Fusion Styler. Based on the hundreds of customer reviews we’ve encountered during our research—both on HighYa and elsewhere—it doesn’t work like you may think it does, it won’t last very long, and you’ll likely throw your hands up in frustration long before successfully obtaining a refund. Instead, save your time and your hard-earned money.

160 Customer Reviews for Perfecter Fusion Styler

Average Customer Rating: 2.0
Rating Snapshot:
5 stars: 24 4 stars: 10 3 stars: 7 2 stars: 16 1 stars: 103
Bottom Line: 24% would recommend it to a friend
Showing 1-11 of 160
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  • 1 out 1 people found this review helpful

    Defective product

    I purchased this product and really liked it. Unfortunately, it just quit working 8 months later. I called them and they gave me a return authorization which I did and fully expected them to replace the product. In my opinion a product should last at least a year. Particularly a $100 product. I waited and waited and eventually called. They told me they only warranty 60 days (or perhaps it was 90) and that I could have purchased a longer warranty. Well forget that. I told them you should have a product that at least lasts one year. Truthfully it should last longer than one year. Bad product and they don't stand behind it.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 1 people found this review helpful

    Love it when it works

    • by Libby Parkerson,
    • Charlotte NC,
    • Feb 24, 2015

    I love the product but it only lasted 2 months (not using it every day). The customer service department is terrible. They do not stand behind their product. Bet the executives of the company do not know this.

    Shame shame shame! God help customer service. Wish the perfecter would work. I love and miss getting good results on my hair but cannot afford to replace it after short time of use.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 1 people found this review helpful

    Poor Quality, Poor Customer Service

    • by MKEL,
    • LaGrange IL,
    • Feb 23, 2015

    I too fell victim to this scam. I tried to return it as I didn't feel it lived up to its styling promises, but they sent me conditioner and said that would fix it - it didn't.

    It is now impossible to get through to customer service, and all e-mail addresses I could find are coming back as undeliverable.

    My problem is that the teeth are falling out, and I asked if there is a replacement sleeve I can get - was told no, but they would sell me another unit - REALLY?

    So this doesn't work as promised, and they do not stand behind their product at all. Impossible customer service and a big waste of money!

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 1 people found this review helpful

    Tangles In long hair

    • by Mary,
    • Wisconsin,
    • Feb 22, 2015

    Bought for use on my grand-daugher's long hair. Almost had to cut her hair to get it out. I ended up selling it to someone for $10.00

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 4 people found this review helpful

    Cheaply Made

    • by Barbara V.,
    • Wisconsin,
    • Feb 11, 2015

    I bought the hair Perfecter about a year ago. I liked it for about a year, and then the bristles started falling out. As of now, I don't use it because more than half of the bristles are gone. What's funny, is that I have a similar curling iron (smaller) with bristles that I've had for about ten years, which I paid about ten dollars for, and it has not lost one bristle to date. Very cheaply made. Would not recommend.

    Bottom Line: No, I would not recommend this to a friend

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  • 6 out 6 people found this review helpful

    Perfector Fusion

    • by Shelley ,
    • Feb 6, 2015

    I used it once and am still trying to do so but it does not work like the infomercial made it seem when I first saw it.

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 3 people found this review helpful

    Not Recommend

    • by Diane Warren,
    • Calgary, Alberta, Canada,
    • Jan 31, 2015

    The first time I used it, my hair tangled a bit but that was manageable to untangle luckily. I was a bit worried about that. Now just a couple of days ago I used it again and it severely tangled my hair. I had to cut some of my hair out. I would say I cut at least 2 inches off of my hair. That was terrible.

    Bottom Line: No, I would not recommend this to a friend

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  • 5 out 5 people found this review helpful

    The Perfecter isn't working.

    • by Merideth Lloyd,
    • Denton, TX,
    • Jan 28, 2015

    I turned on the Perfecter, left the room, returned to do my hair, and the Perfecter was off. I've tried to turn it on again to no avail. It will not come on. I received the Fusion Styler for my 75th birthday on December 25th, 2014 and only used it two times. What do I do now? My email is meredithlloyd29@gmail.com. I'll be waiting for your response. Thank you. I used it one other time and it worked fine.

    Bottom Line: No, I would not recommend this to a friend

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  • 8 out 8 people found this review helpful

    28 years in the business and never saw this type of damage on on my client

    • by Teresa,
    • S. Shore Massachusetts,
    • Jan 22, 2015

    Alert. I can't believe the broken hair on my client! The underneath layer and her hair line was completely burnt off. She used the Perfecter for about 4 months. BEWARE!

    Bottom Line: No, I would not recommend this to a friend

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  • 6 out 6 people found this review helpful

    Certainly does not deliver as advertised.

    • by Linda Black,
    • Minnesota,
    • Jan 13, 2015

    I have short straight fine hair and this product does not do anything for it. In fact, after using it my hair is flatter than when I started. I tried it on my daughter's hair which is longer and curlier than mine and it didn't turn out bad. I tried to return it for a refund and was told no because I was past the 60 days. Their customer service is abominable and a total scam of selling you unwanted products. Don't go there.

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 3 people found this review helpful

    Revising my previous review

    • by Judy,
    • Wyoming,
    • Jan 6, 2015

    I wrote a previous review in December and I am changing what I had thought. I have short hair and was used to a smaller barreled curling brush. Now that I have been diligently trying to get used to the Perfecter I can honestly say, you need to give this little time before you say anything about it. In fact this company needs to give you a little time before they ask for a review.

    I have learned to use it in different ways and it is easier than my regular curling brush. I am pleased I don't have to send it back which was the motivation for me to keep trying to get used to it. I am going to buy one for my daughter as soon as her hair grows back from Chemotherapy. So I give five stars instead of four.

    Bottom Line: Yes, I would recommend this to a friend

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