What Is Perfecter Ultra?
The Perfecter Ultra is an all-in-one hair styling tool that promises to create salon-quality results with ease. It claims to save users time by performing triple duty; delivering volume, waves, or straightened locks with a single device that encompasses both a heated brush and hair straightener.
If the “As Seen On TV” product sounds familiar, that’s because the Perfecter Ultra is brought to you by Tristar Products and Maria McCool — the same team behind the much-maligned Perfecter Fusion Styler, which received poor ratings and reviews here on HighYa, as well as elsewhere online.
In fact, with nearly 1000 closed Better Business Bureau complaints, it’s surprising to see that Tristar Products still holds an A+ rating. It may be worth noting that their Consumer Affairs rating is a measly one star.
What the Perfecter Ultra Claims
The Perfecter Ultra claims to combine “the best of the Perfecter Fusion Styler with an innovative black tourmaline straightening tool.” The company claims that by brushing your hair with the Perfecter Ultra, “you are actually fusion styling, combining gentle ceramic heat and healthy ionic moisture for incredible shine and style.”
The Perfecter Ultra also features “Cool Touch” technology, claiming that fingers never get singed while wrapping hair around its nylon bristles.
Additional features include an ion-infused ceramic barrel, which Perfecter Ultra claims creates shine and body, and a black tourmaline finish to promote healthier hair.
Perfecter Ultra Pricing
The Perfecter Ultra is priced at three payments of $33.33 (total of $99.99), plus free shipping and handling. On top of this, you’ll also receive three free gifts (a $40 claimed value):
- Pro paddle brush
- Thermal travel case
- 3 styling clips
Standard delivery time is 3-4 weeks. Sales tax will be added to orders located in CT, NJ, NV, NY, and PA.
The Perfecter Ultra does come with a 60-day manufacturer's warranty, allowing you to return the device, less shipping and handling, within two months of receipt if you are not satisfied. Information about how to reach customer care can be found here.
Evolved Design or Marketing Reboot?
The Perfecter Ultra shares many similar features and benefits with the Perfecter Fusion Styler, but its website fails to mention any of the previous product’s shortcomings. The most noticeable upgrade to Perfecter Ultra’s design is the addition of a hair straightener — the heated brush splits open to reveal two black tourmaline-coated plates.
But does the addition of a hair straightener really add value?
As an occasional flat iron user, I’ve found thin devices that can really work their way next to your roots often provide the best results. Just looking at the Perfecter Ultra’s design, I can tell that those nylon bristles would keep the hot plates from getting close enough to your root to provide lift, and appear like they would leave a strange kink half an inch from the hairline.
What about the heated brush function? An additional heat setting ups your temperature control to three options, with a new high heat of 450°. But without any design changes from the Perfecter Fusion Styler, I can only assume that the Perfecter Ultra will fall just as flat.
Hairstylists create great volume by maintaining tension along the length of your hair with a brush, while shiny locks are achieved by directing the flow of hot air in the direction of your hair’s cuticle, smoothing each strand and locking in your style.
Instead, the Perfect Ultra emits heat in all directions through the round brush. This lack of tension fails to create the bended shape that adds bounce and volume to your hair, while the multi-directional air leaves hair cuticles confused and rough.
What about that Cool Touch technology? A recent article featured on WebMD echoes what any stylist will tell you: Expensive hair dryers are such because they can pump out a great amount of heat. This is important because the less time your hair has heat directed on it, the better for your hair’s long-term health.
Ions and Tourmaline and Fusion, Oh My!
There’s a lot of buzz about ionic hair tools these days. The marketing promise being that these dryers cut down on drying time while sealing in moisture that’s better for your overall hair’s health.
But how do they work? Compared to traditional hairdryers, which pull air from the room and heat it up, ionic hairdryers also emit negative ions. These are naturally attracted to the positive ions found in wet hair, thereby drying and retaining more moisture in the process, leading to healthier, smoother, shiner results.
Many ionic hairdryers also claim to consume less power and heat and to get the job done in less time.
Sounds legit, right? Well, the problem is that there doesn’t seem to be a lot of science behind these claims. In fact, we didn’t encounter any clinical evidence during our research proving or disproving these ionic hairdryers claims, despite the continued popularity of such devices.
Final Thoughts on the Perfecter Ultra
This product is hot off the presses, so there aren’t any reviews yet to compare. However, because of the vast number of negative reviews for the Perfecter Fusion Styler, I can only assume Perfecter Ultra buyers will be equally as disappointed.
The bottom line is that products that attempt to perform multiple tasks often do so at the cost of performing any of them well. The limited temperature settings, lack of wattage information, poor flat iron design and dependence on “science-y” sounding technology that isn’t proven to deliver leaves me with the impression that the Perfecter Ultra falls flat.
quick to take your money and slow to give it back!
I ordered this product and wasn't happy with it. I called to get a RMA no. and sent it back. After almost two weeks, I am waiting for my refund. I called them to find out where it was and let me say, it was a pain in rear. If you don't have your tracking numbe,r watch out! The order number wasn't good enough. I was told it was received almost two weeks ago in their warehouse. I am guessing because they tried to give me $15.00 off and I didn't take it, their product goes to a warehouse and dies. Well now they say that in 3 to 5 days I will get my refund. I will call back if it's not there and see if I can call the Better Business Bureau and whoever else if I don't get it! They're quick to take your money but slow to return it back.
Oh by the way, customer service is horrible and very rude!
Bottom Line: No, I would not recommend this to a friend
1 out 1 people found this review helpful
Charged for non delivery
I never did receive the product but was charged shipping and handling 8 months after they canceled my order to "not in stock". I've called, I've written, I've emailed and no one is listening. Two customer service agents assured me I would receive a refund but none so far. I am being ignored. Horrendous customer service.
Bottom Line: No, I would not recommend this to a friend