About Piping Rock

By providing the best quality vitamins, supplements, essential oils, and more, all at discount prices, Piping Rock claims to provide everything you need to live healthy at amazing values. On top of this, Piping Rock claims to have been in business for more than 40 years, and to understand the importance of being involved in each step of the manufacturing process.

But even considering their 4 decades and in business and low prices, are Piping Rock supplements worth the money? We did some digging around and here’s what we learned.

How PipingRock.com Works

According to the Piping Rock website, they offer some of the lowest prices in the industry by manufacturing their supplements in their own facility in Ronkonkoma, NY, shipping them right to your door, and then passing the savings on to you. The company also claims to hand select all of their ingredients, much of which are grown in their natural habitats, produced under strict quality control guidelines, and third-party tested in an FDA registered facility. As such, PipingRock.com claims to be “the ultimate one-stop-shop for health-conscious consumers.”

Like similar companies such as BioTrust, Life Extension, and New Vitality, Piping Rock Wide offers a wide variety of nutritional supplements such as Garcinia Cambogia, probiotics, testosterone boosters, raspberry ketones, green coffee bean extract, and much more, which can be located on their website by searching under supplement categories, brands, or blowout deals. In addition, local customers can also purchase Piping Rock supplements through their brick and mortar outlet, which is located adjacent to their manufacturing facility.

Piping Rock Pricing & Refund Policy

Because of the variety of supplements offered by Piping Rock, their prices can vary significantly. However, PipingRock.com offers free shipping on all orders over $40, while orders under this amount will be charged a $3.95 flat shipping fee.

In addition to Piping Rock’s purity, potency and safety guarantee, the manufacturer also provides a 1-year, 100% satisfaction guarantee on all their supplements. In order to initiate the process, you’ll need to contact customer service at 800-544-1925 and include a brief note explaining why you’re returning the product.

Note: While you can sign up for PipingRock.com’s email list and obtain discounts and promo codes, keep in mind that numerous coupons/promo codes are also available through third-party websites.

Should You Shop at PipingRock.com?

Now that you know more about Piping Rock and their supplements, should you spend your hard-earned money on them? Perhaps, but remember the following:

The Efficacy of Piping Rock Supplements

First, although Piping Rock claims to believe that “each and every person deserves to be healthy without sacrificing cost, convenience or quality,” keep in mind that not all of the company’s supplements have the same levels of clinical evidence showing their efficacy. In other words, some of their supplements (e.g. probiotics) have a great deal of support showing their effectiveness, while others (e.g. garcinia cambogia and raspberry ketones) have much less.

For a complete overview of what to look for when purchasing your next supplement, be sure to read through HighYa’s Nutritional Supplements Buyer’s Guide.

Customer Reputation

While PipingRock.com only has a minimal amount of online customer reviews, the company appears to have a primarily positive online reputation, with the most common compliment referencing low prices. On the other hand, the most common complaints seem to revolve around slow shipping times (often 10-12 days before receiving) and unresponsive customer service (e.g. numerous emails without a response, etc.).

Bottom line

Regardless of which supplement you’re looking to purchase, Piping Rock appears to have a solid reputation for very low prices and high quality products. However, keep in mind that it may take longer to receive your products than some of the competition, and not all of their supplements have been proven to work.

Pros:

  • Claims to provide high quality, low price nutritional supplements.
  • One-year money back guarantee on all supplements.
  • No autoship program, which could quickly rack up unwanted charges.

Cons:

  • Varying levels of clinical support showing the efficacy of their supplements.
  • Most common customer complaints reference slow shipping times and unresponsive customer service.

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66 Customer Reviews for Piping Rock

Average Customer Rating: 3.4
Rating Snapshot:
5 stars: 36 4 stars: 2 3 stars: 2 2 stars: 6 1 stars: 20
Bottom Line: 60% would recommend it to a friend
Showing 1-11 of 66
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  • 1 out 2 people found this review helpful

    Save Your Money

    I ordered 5 bottles of Magnesium Chloride 520mg so called tablets. When you open the bottles you find a big pile of white powder along with broken tablets. They are so soft they actually break in your hand before you can get them in your mouth. Save your money folks. These are the worse tablets I have ever put in my mouth.

    Bottom Line: No, I would not recommend this to a friend

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  • Reviews Are All Similar

    I do not trust Piping Rock because the vitamin reviews all sound the same. None of the reviews give specifics info about the products themselves, as reviewers do on Amazon and other sites. Rather, the reviews are generic and praise Piping Rock in general.

    I have ordered several vitamins from Piping Rock. I find many of them to be large, hard, oval-ish shaped tablets. They appear very chalky. I recommend consumers read reviews and decide whether they sound authentic.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 3 people found this review helpful

    The jury is still out on this one…

    So I registered, placed my order, remembered to add 1 more item, hoping it wasn't too late on 10/4. Then I get an OOPs email saying it didn't go through on 10/5, AND I get a confirmation that they added on my item.

    Then I get another text saying it didn't go through. I call them and they say they have no record of the order, they don't send out messages like that and they don't add on to orders already placed, also do I have the right company?

    So their customer service department will make you out to be a complete idiot. Their prices can't be beaten, I want to know are they for real?

    Bottom Line: No, I would not recommend this to a friend

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  • 7 out 8 people found this review helpful

    Fantastic Customer Service

    • Clarksville, TN,
    • Sep 28, 2016

    I don't know how effective their supplements are, but I ordered some essential oils from here because they had the best deal on them I could find. I received them relatively quickly, but they mixed up a bottle and sent me the wrong thing. I contacted them and a few hours later received an email stating that they had sent me a bottle of the correct item at no cost to me. I wish all companies remembered that they are here to serve the customer like Piping Rock does.

    Bottom Line: Yes, I would recommend this to a friend

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  • 6 out 6 people found this review helpful

    Prices are great and got orders on time and low shipping

    I have ordered from Piping Rock a lot the last year. The only issue I had was with retinol cream, it made me and my mom break out with pimples. Not sure if it was us or the cream but was kind of sad, but everything else so far I've gotten is great. I love the prices and never had any horrible problems.

    Bottom Line: Yes, I would recommend this to a friend

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  • 4 out 5 people found this review helpful

    Sucralose in some supplements

    • OR,
    • Sep 26, 2016

    I am a relatively new Piping Rock customer. However, in a recent order I received, I noticed a very sweet taste to the melatonin I ordered. I looked on the label and noticed that they put Sucralose in it. I have no idea why they would put Sucralose in their products, definitely not a health product but a chemical. I contacted them saying I wanted a melatonin without Sucralose in it. They said they did not have any and they offered no solution, including a refund. As most people who buy health products know, Sucralose is not a health product but an anti-health product. So, I ask, do they have an agenda by putting this negative health product in their supplements?

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 3 people found this review helpful

    Magnesium Chloride 520mg - don't waste your money.

    This product has been stored in sealed factory container, with dryer pack inside, expiry 03/2018. The product is disintegrating inside the container and is unusable. I called customer service, who said I need to contact the seller. Nonsense!

    Bottom Line: No, I would not recommend this to a friend

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  • 7 out 7 people found this review helpful

    Awesome

    • Orange, CA,
    • Aug 12, 2016

    I have had nothing but good luck with Piping Rock. The products are great and the prices are literally unbeatable. I order everything from vitamins, fish oil to my dogs daily vitamin supplement. I highly recommend this company. Make sure you use Mr Rebates before you order. It's usually a pretty good additional discount.

    Bottom Line: Yes, I would recommend this to a friend

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  • 2 out 5 people found this review helpful

    Canadians be aware. DHL shipping to CDN addresses. Avoid DHL

    Sorry to say, I don" know if the Potassium Plus Iodine is worth it. I only received it today (July 25) after ordering on July 2!

    And, It was NOT DELIVERED to my door. I got a card on the 25th of July to pick it up at the Post Office!

    This is not sitting well with me after numerous days of calling trying to locate the parcel.

    I am pointing out their shipping service to Canada is the worst! They Use DHL. I have had problems with DHL many times before this.

    If you want a product with 3 different tracking numbers adding to confusion go ahead and order. Expect to receive the product a month later and that is only after complaining to various locations that your parcel has not arrived.

    Starts out with a DHL tracking number but that number falls off their system once your product hits the Canadian border.

    Good luck. It's almost like finding a needle in haystack.

    Bottom Line: No, I would not recommend this to a friend

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  • 5 out 6 people found this review helpful

    Leaking pills - bad customer service

    Really crappy customer service on pills that are leaking and they know there is a problem but I must send the stuff I've already thrown out for a credit or refund, and they know I threw it out. No credit no refund, only putting the onus on the consumer. Over a quarter of their product leaked out of the capsules onto my other meds and/or in the bottom of the bottles. And all they do this put you off and hope you'll just cool down and leave it. Well I'm leaving it alright!

    Bottom Line: No, I would not recommend this to a friend

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  • 6 out 6 people found this review helpful

    Happy with the products I have gotten at Piping Rock this past year.

    Have gotten several Products from Piping Rock. The Olive Leaf and Flaxseed and Coconut Oil Supplements were helpful with my blood pressure right away. I was very pleased.

    Everything I have gotten for my self care is with the approval of my doctor. My Cholesterol, Blood pressure and my overall health with the help of an Integrative doctor, I have taken my health into my own hands and feel better than I have in years. My diet and exercise programs make me a well rounded 70 year old jock not living on pills.

    Bottom Line: Yes, I would recommend this to a friend

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