About Piping Rock

By providing the best quality vitamins, supplements, essential oils, and more, all at discount prices, Piping Rock claims to provide everything you need to live healthy at amazing values. On top of this, Piping Rock claims to have been in business for more than 40 years, and to understand the importance of being involved in each step of the manufacturing process.

But even considering their 4 decades and in business and low prices, are Piping Rock supplements worth the money? We did some digging around and here’s what we learned.

How PipingRock.com Works

According to the Piping Rock website, they offer some of the lowest prices in the industry by manufacturing their supplements in their own facility in Ronkonkoma, NY, shipping them right to your door, and then passing the savings on to you. The company also claims to hand select all of their ingredients, much of which are grown in their natural habitats, produced under strict quality control guidelines, and third-party tested in an FDA registered facility. As such, PipingRock.com claims to be “the ultimate one-stop-shop for health-conscious consumers.”

Like similar companies such as BioTrust, Life Extension, and New Vitality, Piping Rock Wide offers a wide variety of nutritional supplements such as Garcinia Cambogia, probiotics, testosterone boosters, raspberry ketones, green coffee bean extract, and much more, which can be located on their website by searching under supplement categories, brands, or blowout deals. In addition, local customers can also purchase Piping Rock supplements through their brick and mortar outlet, which is located adjacent to their manufacturing facility.

Piping Rock Pricing & Refund Policy

Because of the variety of supplements offered by Piping Rock, their prices can vary significantly. However, PipingRock.com offers free shipping on all orders over $40, while orders under this amount will be charged a $3.95 flat shipping fee.

In addition to Piping Rock’s purity, potency and safety guarantee, the manufacturer also provides a 1-year, 100% satisfaction guarantee on all their supplements. In order to initiate the process, you’ll need to contact customer service at 800-544-1925 and include a brief note explaining why you’re returning the product.

Note: While you can sign up for PipingRock.com’s email list and obtain discounts and promo codes, keep in mind that numerous coupons/promo codes are also available through third-party websites.

Should You Shop at PipingRock.com?

Now that you know more about Piping Rock and their supplements, should you spend your hard-earned money on them? Perhaps, but remember the following:

The Efficacy of Piping Rock Supplements

First, although Piping Rock claims to believe that “each and every person deserves to be healthy without sacrificing cost, convenience or quality,” keep in mind that not all of the company’s supplements have the same levels of clinical evidence showing their efficacy. In other words, some of their supplements (e.g. probiotics) have a great deal of support showing their effectiveness, while others (e.g. garcinia cambogia and raspberry ketones) have much less.

For a complete overview of what to look for when purchasing your next supplement, be sure to read through HighYa’s Nutritional Supplements Buyer’s Guide.

Customer Reputation

While PipingRock.com only has a minimal amount of online customer reviews, the company appears to have a primarily positive online reputation, with the most common compliment referencing low prices. On the other hand, the most common complaints seem to revolve around slow shipping times (often 10-12 days before receiving) and unresponsive customer service (e.g. numerous emails without a response, etc.).

Bottom line

Regardless of which supplement you’re looking to purchase, Piping Rock appears to have a solid reputation for very low prices and high quality products. However, keep in mind that it may take longer to receive your products than some of the competition, and not all of their supplements have been proven to work.

Pros:

  • Claims to provide high quality, low price nutritional supplements.
  • One-year money back guarantee on all supplements.
  • No autoship program, which could quickly rack up unwanted charges.

Cons:

  • Varying levels of clinical support showing the efficacy of their supplements.
  • Most common customer complaints reference slow shipping times and unresponsive customer service.

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77 Customer Reviews for Piping Rock

Average Customer Rating: 3.4
Rating Snapshot:
5 stars: 40 4 stars: 3 3 stars: 3 2 stars: 8 1 stars: 23
Bottom Line: 59% would recommend it to a friend
Showing 1-11 of 77
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  • 4 out 6 people found this review helpful

    Prices listed are not what you pay, get ready for a surprise on your bill

    • Ontario, Canada,
    • Mar 7, 2017

    I have ordered several times and various items from Piping Rock. When you go on their site, it SHOULD default to your country (mine being Canada). When you order, it is SUPPOSEDLY in Canadian Dollars, but when I got my credit card bill, I was billed in American funds, so I ended up paying way more than what I should have.

    I called but got no response when promised. I emailed three times and finally was told, "sorry for your luck, we have your money, so no refund was given." Shipping costs seem to fluctuate as well. Customer service does not get back to you, which makes me question the quality of their products. I will be looking for a more credible site to spend my money on.

    Bottom Line: No, I would not recommend this to a friend

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  • 5 out 6 people found this review helpful

    Great prices, great shipping

    • Pennsylvania,
    • Mar 6, 2017

    Piping Rock is the best place I found to get all the supplements that I take. They have the best prices, quick shipping and low shipping costs with quality products. You can't beat it. Their section "Crazy Deals" is great with discounts up to 80%.

    Bottom Line: Yes, I would recommend this to a friend

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  • 4 out 4 people found this review helpful

    Piping Rock

    This was the third and last time I will order goods from this company. I was attracted by their low prices, and my first shipment arrived on time. My second shipment had no shipping information, and I had to email them. My third shipment, which I paid DHL rates for 3-7 day shipping, had no shipping info and when I inquired, I was told it will be 2-6 weeks. So these two complaints so far have resulted in no communication.

    I have no problem with their products, just their slipshod and inefficient shipping department. I will go back to my ten-year, no hassle iHerb.com. I won't be ordering from this totally inefficient company. Even two stars are too many. Not recommended.

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 2 people found this review helpful

    Great prices and great company!

    I've been ordering supplements from Piping Rock for quite some time now, and I've not been disappointed with their products or their customer service. Their shipping cost is the best I've found, and I receive my orders promptly and in good condition. They have good prices especially on their Crazy Deals sales, and this enables me to stock up on products that I use the most. I use their supplements for both me and my pets.

    Bottom Line: Yes, I would recommend this to a friend

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  • 3 out 5 people found this review helpful

    Cart price changes

    • Holden, Maine,
    • Feb 20, 2017

    I put items in my cart at a set price, but before I could place the order the prices in the cart changed to higher prices on each item. Their customer service had no idea and refused to help or honor the lower prices. Many emails later, I received no satisfaction. They don't care about their good customers.

    Bottom Line: No, I would not recommend this to a friend

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  • 6 out 7 people found this review helpful

    Competitor products are better

    • Little Rock, AR,
    • Feb 14, 2017

    With many vitamins and minerals, you won't know for years whether or not they are working. With Niacin, I know in minutes. I get much less effect from 1000mg of this B3 than from a 100 mg of a competitor's product. Based upon the effects of this product, I have serious questions as to the purity of the Piping Rock products and will probably return everything I ordered.

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 4 people found this review helpful

    Excellent customer service

    I've used their products for years. Vitamins, essential oils, healthy snacks; you name it! Since they're in Long Island, chances are you will get your order within days if you live in Tri-state area. Even if not, they process your order quickly, so it won't take too long.

    I have to disagree with a fellow Yelper who stated that their oil is bad quality. Well, sir, I don't know what on earth are you talking about because their essential oils are splendidly superb and yet inexpensively affordable.

    Use "AADTP5" for $10 off on your order. You can't beat their price and quality.

    Bottom Line: Yes, I would recommend this to a friend

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  • 5 out 5 people found this review helpful

    Best price!

    Save $10 on your order with coupon code AADTP5.

    I have purchased many vitamins, supplements, and essential oils from Piping Rock. I've been buying Piping Rock products for awhile and thought it was time to recognize its excellence. Every product I've used so far has met or exceeded my expectations. Their website is easy to navigate, and the prices are more than fair. And I always receive my items in two to three days.

    http://www.pipingrock.com/?rwcode=AADTP5

    Bottom Line: Yes, I would recommend this to a friend

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  • 4 out 4 people found this review helpful

    Vitamin Orders

    I have ordered several different vitamins, B complex, D3 and Calcium-Magnesium-D3 from Piping Rock over the past two years without a problem! The orders arrived within 5-7 days, and in excellent condition. The price has always beat the competition, by at least 30 to 50 percent.

    Like any customer, I would like to see all nutraceuticals companies assay their product's ingredients to reassure us of the quality. Once a year, with a surprise visit from a company with no financial ties.

    I would be willing to pay for the extra cost in my supply of vitamins.

    Bottom Line: Yes, I would recommend this to a friend

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  • 4 out 4 people found this review helpful

    Pretty awesome, but can be better.

    • Taiwan,
    • Dec 19, 2016

    I purchased twice, with an average $200 order amount.

    The first time, it didn't send out shipping email, and I thought I got scammed, but after 3 weeks (which should be 2 - 3 weeks, international), I received products.

    The second time, everything went much faster, but I received one product that doesn't match my order, I wrote an email to them, they responded with a refund.

    I think they are pretty well for the price, you get what you pay.

    Bottom Line: Yes, I would recommend this to a friend

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  • 5 out 5 people found this review helpful

    Bait and switch

    You order a product (that incidentally has many versions of) that has a very good price on it, but you get sent something that is much cheaper on the market. I will be specific - Acetyl L-Carnitine and L-Carnitine. The first is much cheaper, and that's what you get sent when you order the more expensive version L-Carnitine. Sounds like an effective way to be able to advertise very low prices, by using old fashioned low life bait and switch techniques. Now to get what you need, you have to pay to send it back, and then go find it where you will get sent what you order. For the record, my order sheet says I ordered the ALC, but has a different price than what they have on their records, and it's labeled as a substitute.

    Bottom Line: No, I would not recommend this to a friend

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