About Piping Rock

By providing the best quality vitamins, supplements, essential oils, and more, all at discount prices, Piping Rock claims to provide everything you need to live healthy at amazing values. On top of this, Piping Rock claims to have been in business for more than 40 years, and to understand the importance of being involved in each step of the manufacturing process.

But even considering their 4 decades and in business and low prices, are Piping Rock supplements worth the money? We did some digging around and here’s what we learned.

How PipingRock.com Works

According to the Piping Rock website, they offer some of the lowest prices in the industry by manufacturing their supplements in their own facility in Ronkonkoma, NY, shipping them right to your door, and then passing the savings on to you. The company also claims to hand select all of their ingredients, much of which are grown in their natural habitats, produced under strict quality control guidelines, and third-party tested in an FDA registered facility. As such, PipingRock.com claims to be “the ultimate one-stop-shop for health-conscious consumers.”

Like similar companies such as BioTrust, Life Extension, and New Vitality, Piping Rock Wide offers a wide variety of nutritional supplements such as Garcinia Cambogia, probiotics, testosterone boosters, raspberry ketones, green coffee bean extract, and much more, which can be located on their website by searching under supplement categories, brands, or blowout deals. In addition, local customers can also purchase Piping Rock supplements through their brick and mortar outlet, which is located adjacent to their manufacturing facility.

Piping Rock Pricing & Refund Policy

Because of the variety of supplements offered by Piping Rock, their prices can vary significantly. However, PipingRock.com offers free shipping on all orders over $40, while orders under this amount will be charged a $3.95 flat shipping fee.

In addition to Piping Rock’s purity, potency and safety guarantee, the manufacturer also provides a 1-year, 100% satisfaction guarantee on all their supplements. In order to initiate the process, you’ll need to contact customer service at 800-544-1925 and include a brief note explaining why you’re returning the product.

Note: While you can sign up for PipingRock.com’s email list and obtain discounts and promo codes, keep in mind that numerous coupons/promo codes are also available through third-party websites.

Should You Shop at PipingRock.com?

Now that you know more about Piping Rock and their supplements, should you spend your hard-earned money on them? Perhaps, but remember the following:

The Efficacy of Piping Rock Supplements

First, although Piping Rock claims to believe that “each and every person deserves to be healthy without sacrificing cost, convenience or quality,” keep in mind that not all of the company’s supplements have the same levels of clinical evidence showing their efficacy. In other words, some of their supplements (e.g. probiotics) have a great deal of support showing their effectiveness, while others (e.g. garcinia cambogia and raspberry ketones) have much less.

For a complete overview of what to look for when purchasing your next supplement, be sure to read through HighYa’s Nutritional Supplements Buyer’s Guide.

Customer Reputation

While PipingRock.com only has a minimal amount of online customer reviews, the company appears to have a primarily positive online reputation, with the most common compliment referencing low prices. On the other hand, the most common complaints seem to revolve around slow shipping times (often 10-12 days before receiving) and unresponsive customer service (e.g. numerous emails without a response, etc.).

Bottom line

Regardless of which supplement you’re looking to purchase, Piping Rock appears to have a solid reputation for very low prices and high quality products. However, keep in mind that it may take longer to receive your products than some of the competition, and not all of their supplements have been proven to work.

Pros:

  • Claims to provide high quality, low price nutritional supplements.
  • One-year money back guarantee on all supplements.
  • No autoship program, which could quickly rack up unwanted charges.

Cons:

  • Varying levels of clinical support showing the efficacy of their supplements.
  • Most common customer complaints reference slow shipping times and unresponsive customer service.

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89 Customer Reviews for Piping Rock

Average Customer Rating: 3.4
Rating Snapshot:
5 star: 47 4 star: 3 3 star: 3 2 star: 8 1 star:  28
Bottom Line: 59% would recommend it to a friend
Showing 1-11 of 89
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  • Never again

    • Mary Esther, FL,
    • Jul 24, 2017
    • Verified Reviewer

    After a ridiculous cluster hiccup of a slipping policy, it's been weeks with no products or refund. I've called multiple times sometimes being told I'll be issued a refund once my product was returned to sender. Well, it was delivered somehow somewhere and I called once again to be told there would be an investigation opened and I would receive a call back. Well no call back, no refund or items. I'm sick of it.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 1 people found this review helpful

    Under-dosed products

    • Calgary, Albera, Canada,
    • Jul 23, 2017
    • Verified Reviewer

    Ordered a fairly large amount of supplements and they are heavily under-dosed compared to my local drug store. Complained to PipingRock and they told me if I paid to ship it all back they would refund my money. I expected them to at least offer in store credit but they did not nor would I have accepted as I believe there is no quality control in place. Do not recommend and never again will order.

    Bottom Line: No, I would not recommend this to a friend

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  • 0 out 1 people found this review helpful

    No hype, good products, good service

    I use examine.com to find out the efficacy of various supplements and herbs. Then, I go to Pipingrock.com to place my orders. There is no hype, product descriptions are accurate, suggested dosages are reasonable, and I'm okay with the time it takes for delivery. Over the years, it's gotten better. I used to get supplements from other sites that would present lengthy videos about a specific item, how it's made, why it's perfect, etc. (mostly a blend of facts and fiction). I was glad to have found Piping Rock, and I recommend this company to everyone.

    Bottom Line: Yes, I would recommend this to a friend

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  • 2 out 2 people found this review helpful

    Fake Niacin

    • London, England,
    • Jul 19, 2017
    • Verified Reviewer

    A lot of vitamins you can't really know if what you have bought is the real thing, but with Niacin, you will get what is known as a "Flush," which feels a lot like a skin burn. This side effect lets you know if the product is actually working. I get more of a flush with 50-100mg from Niacin from other company brands than 1000mg from Pipingrock.com. I have thrown everything I bought from them in the garbage because that's what they are! Rubbish powder in capsules.

    This website is so misleading! Any negative product reviews on their website will automatically be deleted, which isn't fair to the customers. Some people need vitamins like Niacin to function and is vital for their well-being, and they are selling fake products which can cause a lot of distress and harm. I don't know nor can prove the authenticity of their other products, but I for a FACT know their Niacin isn't the real thing.

    Bottom Line: No, I would not recommend this to a friend

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  • 0 out 1 people found this review helpful

    Best

    I love all Piping Rock products I've tried so far; they are top notch. Thank you, Piping Rock, for your excellent customer service and high-quality natural supplements. I will continue to buy from them and recommend them to my friends! The prices are low and I always get great deals, and the shipping cost is amazing. I am pleased with all my orders.

    Bottom Line: Yes, I would recommend this to a friend

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  • 0 out 1 people found this review helpful

    Love Piping Rock

    • Hedgesville, WV,
    • Jul 2, 2017
    • Verified Reviewer

    I order my products like EO and supplements from Piping Rock for years. I never had any problems with slow shipping. My items always arrived in less than 4 - 5 days. And their customer service is awesome. I am highly satisfied with the quality and price of all there products.

    Bottom Line: Yes, I would recommend this to a friend

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  • 4 out 4 people found this review helpful

    Extremely unsatisfied

    After having placed an order with Piping Rock, I waited for weeks without knowing what happened to my order, because I have never received the goods I have ordered, nor did I receive any support from the customer service. I wrote to them, and they replied to me that once the parcel with the goods has left the warehouse, it is out of their hands!

    Bottom Line: No, I would not recommend this to a friend

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  • 7 out 11 people found this review helpful

    Great value and quality

    • Bullhead City, AZ,
    • May 17, 2017
    • Verified Reviewer

    I have ordered from Piping Rock several times and have never been disappointed. The prices are great with low shipping costs and good products. I like the fact that it is a family owned company. My orders arrive quickly. Thanks Piping Rock!

    Bottom Line: Yes, I would recommend this to a friend

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  • 2 out 5 people found this review helpful

    Shipping fast as Amazon Prime

    • Beulaville, NC,
    • May 15, 2017
    • Verified Reviewer

    I took advantage of some of their Crazy Deals, amazingly low prices. I ordered several of them, and the great part is that I ordered on a Tuesday and here it is Thursday, and upon checking tracking, it's already here at the post office, to be delivered today (two days ahead of schedule). That's service. Thank you Piping Rock.

    Bottom Line: Yes, I would recommend this to a friend

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  • 6 out 7 people found this review helpful

    Definitely worth it

    • Dallas, Texas,
    • Apr 27, 2017
    • Verified Reviewer

    I have shopped with Piping Rock numerous times, and I have not had one problem with ordering, shipping or product quality. I have purchased oils with other companies and had not liked what I had received, which is what made me try this company. I have ordered from them five or six times and have not had any delays and no broken or leaking bottles. I will shop with them until I can no longer shop.

    Bottom Line: Yes, I would recommend this to a friend

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  • 24 out 25 people found this review helpful

    Supplements are valuable medicines = expiration dates are very important!

    My experience with Piping Rock was disconcerting. Supplements are valued medicines to many people (Dandelion Root is a diuretic, which is an important medicine to aid in the reduction of excess water in the body). Quality and reliability of medicines and supplements is extremely important.

    Piping Rock shipped me one of the two bottles (as a set) of Dandelion Root Capsules, with the expiration label selectively TORN OFF. This is NOT acceptable. Use your imagination as to why any Medicinal Supplement Company would remove an expiration date. Did they think I wouldn't notice or wouldn't care? WRONG!

    When I contacted Piping Rock to complain, they wanted to refund me less than 50% of what I paid. "Unscrupulous'" is the best word to describe them, dragging their feet in every step of the refund process, not to mention Piping Rock won't post honest reviews on their website, which are less than positive. That's very deceptive.

    After learning there's been litigation regarding no less than 49 Piping Rock products containing LEAD, I do not feel safe consuming Dandelion Root capsules, nor any other supplement from Piping Rock. Beware of "Good-Great Hurry Buy-Now Special Deals" at Piping Rock. Like Gramma always said: "If it seems too good to be true, it is!"

    Bottom Line: No, I would not recommend this to a friend

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Showing 1-11 of 89

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