About Polar Pooch

Polar Pooch is a pressure activated gel pad that’s claimed to begin cooling as soon as your dog lies down and their weight is applied to the surface. Because Polar Pooch also features durable construction, it simply wipes clean, and its portability means you can bring it with you in the car, on walks, to the park, or wherever your four-legged friend needs to keep cool.

According to the manufacturer, Polar Pooch is different than other cooling pads because it doesn’t require batteries, electricity, or refrigeration, while its cooling power lasts 3 hours and only requires 15 minutes to recharge. Even when your dog is laying on it, Polar Pooch is claimed to reactivate every time they shift their weight or change position.

You definitely wouldn’t leave your dog locked in a hot car, but the reality is that when you’re out and about with them, hot summertime temperatures can be just as dangerous. But is Polar Pooch the solution you’ve been looking for, or just a cheap gimmick that you’ll regret?

To answer these important questions, let’s first take a look at why hot temperatures can be dangerous for your dog.

Why Dogs Get Hot

As humans, when we become overheated, one of our body’s first responses is to begin sweating, which cools us down using moisture to change our skin’s ambient temperature, while helping to decrease our core temperature through evaporation.

However, except for small sections of their paws, dogs don’t have sweat glands. Instead, the primary methods their bodies use to release extra heat is panting and vasodilation (blood vessel dilation). As such, your dog’s built-in cooling mechanisms are thought to be less efficient than a human’s, so they might overheat even if you think the temperature is relatively comfortable.

Because of this concern, it’s generally a good idea to help your dog stay cool as much as possible during the hot summer months, especially when you’re out and about. But can Polar Pooch’s gel help you accomplish this?

How Does Polar Pooch’s Cooling Gel Work?

Although Polar Pooch’s manufacturer might want you to think that the gel it contains is revolutionary, the fact of the matter is that it’s a widely used substance called a phase change material, found in everything from dog pads and cooling vests for people, all the way to mattress toppers.

While the complicated definition is “a substance with a high heat of fusion which, melting and solidifying at a certain temperature, is capable of storing and releasing large amounts of energy,” in layman’s terms, this term simply references something that changes phases, or states (such as going from a “solid” to a “liquid”), at a certain temperature.

For example: The gel contained in Polar pooch might remain in one phase when stored at room temperature, but will change phases when your dog lays on it (dogs have a higher normal temperature of about 102 degrees) by releasing energy.

For a fairly in-depth look at this phenomenon, we’d recommend reading through this Instructables thread. You can also see a cross section of a similar product named the Green Pet Cooling Pad in their patent application.

Similar Options to Polar Pooch

Speaking of similar products, there are a whole lot of cooling pads for dogs out there, so you have hundreds and hundreds of products from which to choose. This not only includes self-cooling gel pads like Polar Pooch, but also options that use water, ice, or a small electrical current to cool your dog.

Granted, some of these may be more expensive than Polar Pooch (many are not) and may be less convenient, but they also might be more effective, especially if you live in a hotter climate.

On top of this, these types of cooling pads are so popular that you’ll almost certainly be able to find one at your local pet store or big box retailer, which might help you save a decent chunk of change on lost S&H charges (we’ll talk more about this in the Pricing section).

Before we do though, let’s talk about the company behind Polar Pooch.

Who Makes Polar Pooch?

Polar Pooch is manufactured by “As Seen on TV” giant Telebrands, who have been in business for decades and made some very popular ASOTV products, most recently the Hurricane 360 Spin Mop, Mighty Blaster, Light Angel, and many more.

At the time of our research, these products had an average rating of 2 stars here on HighYa, based on common complaints of failure to work, poor quality, and difficulty with customer service personnel. Certainly, this doesn’t mean this is what you can expect with Polar Pooch, although it’s certainly noteworthy.

Telebrands also had a D- rating with the Better Business Bureau (up from an F a couple months ago) based on 1,216 closed complaints, most of which referenced the same concerns above. Telebrands was also investigated by the NJ Attorney General’s office for allegedly violating the Consumer Fraud Act in 2014.

Polar Pooch Pricing & Refund Policy

One small Polar Pooch cooling pad is priced at $19.99 plus $7.99 S&H, medium is priced at $29.99 plus $8.99 S&H, and the large version at $29.99 plus $9.99 S&H.

At checkout, you can also purchase a second small, medium or large pad for an additional $12.99, $14.99, or $17.99 S&H charge, respectively.

Regardless of the size you choose, you order will also include a free Crazy Critter no-stuffing toy.

All Polar Pooch purchases come with a 30-day refund policy, less S&H charges. This means that if you take advantage of the BOGO offer, you’ll lose more in S&H charges than you’ll ultimately receive as a refund.

In order to request a refund, you’ll need to contact customer service at 855-668-1655.

Is Polar Pooch a Good Dog-Cooling Solution?

Although we’re not informed exactly about the self-cooling gel it contains, there are dozens of similar products to Polar Pooch out there, whether online or at local retailers. And based on feedback, it seems like most customers are pleased with their purchases, so you probably can’t go wrong.

However, considering Polar Pooch’s high, non-refundable S&H charges, we’d recommend exploring some of these local options before placing your order. After all, the money you save could be spent on an extra toy for your four-legged sidekick!

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6 Customer Reviews for Polar Pooch

Average Customer Rating: 3.7
Rating Snapshot:
5 stars: 3 4 stars: 1 3 stars: 0 2 stars: 1 1 stars: 1
Bottom Line: 67% would recommend it to a friend
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  • 1 out 1 people found this review helpful

    My dog loves this cool mat

    I purchased this in a store, not online, but it is the "Polar Pooch" as seen on TV. My dog is a Bichon mix and has long ears and tail with thick hair. He was always panting, but as soon as I opened this up, he runs to it constantly. He falls asleep like a little baby on it. I actually bought two, one for up and one for downstairs. Yes, it is slippery so you need to put it on the side of couch or in back of a recliner like I do or on the side of your bed, out of the way, where the dog can rest comfortably. I would love to have about 4 more, one for each car and one in each bedroom. I think they are great.

    Bottom Line: Yes, I would recommend this to a friend

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  • 2 out 3 people found this review helpful

    My dogs love this!

    I bought this product hoping it would work for my 2 dogs. They love to sit outside and often come in hot and panting. Well, this has worked far better than I ever expected. They now come in and look for their mat. I can move it from their beds to the couch and even the car. I am very, very pleased and would highly recommend this product.

    Bottom Line: Yes, I would recommend this to a friend

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  • 3 out 3 people found this review helpful

    Great product

    This product is awesome. I bought one for my 60 plus pound Pit bull King, and he loves it. I have to buy another one for his son Prince who now wants to share the mat with his dad.

    I also stepped on the side of the mad and almost broke my neck but common sense told me to move it out of traffic areas in the house and that it was gel, so I had to be cautious of stepping on it. I would highly recommend this product my guys love it!

    Bottom Line: Yes, I would recommend this to a friend

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  • 8 out 8 people found this review helpful

    Great product

    • HI,
    • May 28, 2016

    My dog loves this product. Since I live on an island the humidity gets pretty bad and my dog gets really hot. I put it on either his mesh bed while I'm home or on my bed when I leave home and he's always on it. He doesn't pant as much as he used to since I've bought this mat. I've bought a few of them for other people and would highly recommend buying it. I'm not sure how durable it is if a dog chewed on it but my dogs don't do that, so luckily I didn't have to worry about that. But it does what it says and I'm happy with it.

    Bottom Line: Yes, I would recommend this to a friend

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  • 6 out 12 people found this review helpful

    Slippery when dry

    • AL,
    • May 27, 2016

    I bought this for my dog because I love his long hair and thought it would help to keep him cooler. It does work, but really needs a LARGE WARNING SIGN on the box.

    I was in the room with him and started to step over the pad and accidently stepped on it with one foot, and went in two directions with my one foot flying out from under me. What a surprise. I was fortunate that I didn't do more damage to myself. Walking all sideways for a few days is no fun, but it could have been much worse.

    Bottom Line: No, I would not recommend this to a friend

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  • 13 out 28 people found this review helpful

    Dangerous

    This is the most dangerous item I have ever had in my house. Bought them yesterday because I thought they would be great for my dogs. I was walking in my living room where the mats were located and I happened to step on one of them. Both feet went flying out from under me and I fell flat of my back. The liner on the outside does not move but the gel on the inside is like stepping on snot (sorry for the visual). Needless to say they are back in the box and headed back to the store.

    Bottom Line: No, I would not recommend this to a friend

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