Red Dress Boutique Reviews

To begin with, I think this is a horrible company.

So they are very trendy, but Diana, the owner, is all money hungry and customer service is not her number one priority, money is. Seriously, if you like their clothes, or home deco, first try to Google it. I bet you will be able to find it somewhere cheaper.

Ever since they got on Shark Tank they talked about their "margins being high," and how they have grown the company very quickly. However, prior to their success, they had posted about how they wanted their dresses to be affordable and less than $50.00. Since their success, most of their items are over $50.00. You are no longer a person, but a number in their books or shall I say a $ than a number.

I recently saw a pillow that was cute, and Google it and guess what I found? I found the same pillow but instead of $42.00 it was $14.99. So when I told other girls online what a rip-off The Red Dress is, my comment got removed, and I am not able to comment anymore. They didn't address the issue, but tried to cover up. If you want a real company, and not one that started from someone's house, then I suggest you go else where. I have seen the same dress on other boutiques for a lot less.

Also, in previous past experience their dress are not true size. A size small could mean extra small or medium depending on the brand. So bottom line, go to your local boutique, where they have the same brands like: Just Me, San Joy, Everly, and get the same dresses but cheaper.

Bottom Line: No, I would not recommend this to a friend

So you purchase an item, the size does not fit. What is the difference on the return if it's a regular price or a sale price? I'll take a credit, don't even want the money back! Shouldn't the bottom line be good customer service? I bought a size small dress for a gift, the recipient swims in it, it's way too big. The tag is still ON it. I did not check neck, waste, length. Who had time for that? We order online because we don't have enough time.

When I order from Macy's or Nordstrom's I don't have this problem AT ALL for the fittings or returns. I purchased several other items from Red Dress Boutique and this is the only one that does not fit and they will not allow it to be returned. I am returning the other items I've purchased because of the principle. I will not order SALE OR REGULAR PRICED items from this company again,

Bottom Line: No, I would not recommend this to a friend

I was binge watching Shark Tank and saw this boutique. The outfits looked very cute so I thought I'd shop! It took me 10 minutes of browsing the site before I gave up on finding any shipping information in regards to overseas shipping (to the Netherlands/Europe), not even a little line that said 'we ship to U.S. only'. I decided to try the chat to seek clarification.

Even though I got an answer within a minute, the overall chat/customer experience was not great. No 'thank you for your question' or anything just 'Hi. No we don't ship overseas." When I asked if they were planning on doing so in the near future, I just got a quick 'not that we're aware of' answer.

Maybe I'm being spoiled by fantastic customer service by sites such as Netflix, but the whole thing just left me feeling kind of sour. If they'd answered nicer ,I might've tried asking again in six months or so to check, but because it felt like I was rudely being answered, I won't be doing so.

Bottom Line: No, I would not recommend this to a friend

I bought a pair of shoes online that I thought were adorable. When I got my shoes a week later, the fit was awful, and the shoes did not look like the picture online. The quality of the shoes was awful; I have seen better quality at discount stores. When wanting to write a review for the shoes, I did not see a place where I could write one. I paid $6 to ship them to me; the shoes are $22. Now to return them, I have to pay another $5. Shipping and returning these shoes has cost me half of the value of the shoe. Instead of buying from this shop look elsewhere.

Bottom Line: No, I would not recommend this to a friend

RDB has held a special place in my heart for many many many years, maybe like 7 years?! The clothes are some of the cutest stuff I've ever seen, they style their models so well that you buy the whole outfit, and the prices are fair which is nice.

One thing is truly valued on the site was the exact measurements on the sizing chart. It allowed me to confidently shop for my size without buying something that won't fit and being disappointed...and wasting money since they charge you for return shipping...who doesn't like keeping an extra $7 bucks in their pocket. I wear a Large so the measurement guides are important for my 41-inch bust. However, within the last few months, they changed to a "generic" sizing chart which I find the be completely dumb and not inclusive.

RDB for a fact sells clothes with a bust bigger than 38 because I own so many shirts and tops but according to their size guide they don't...what? They even hilariously have an XL guide on there and they don't even sell XL/Plus close anymore (they did once though, what happened?).

When I asked on Instagram about the size chart, the boutique stated that many girls didn't like the specific sizing chart and asked for a generic chart, which I think is a lie. How could people not appreciate exact sizing and knowing if the garment will fit you or not?! Size small girls need to know if it will be too baggy, size Medium girls like to know if they should size down, up, or buy the Medium, girls who are 5'7+ would like to know the exact length...not an average, not an accurate number. So for the boutique to outright say that they changed because of the customers doesn't seem genuine to me. I can't find any of those reviews, feedbacks, or any kind of email sent out to RDB customers (since they have buyers email address) asking how we feel. If they exist, please share to back your comments up.

They also stated that they will have a chat on their page so I can ask questions there. So guess what, I did? I wanted to know sizing on about 6+ dresses and tops and I sent them every top, asked for length and bust for a Large. They saw my message because it told me O****a was online and checked it. I never got any kind response about my inquiry nor did I get an email about it since they make you add it to chat. I was very disappointed that I didn't get the service they said they would deliver.

I have told many people about this ridiculous change and the boutique's response to it. Not impressed and it truly breaks my heart. I feel like the boutique is being lazy for not adding individual information for each garment. They're going to focus on "descriptive" fit guide, which most are just copy and paste. Maybe add the bust/waist/length info in there too, boo.

Bottom Line: No, I would not recommend this to a friend

This business is a flat out scam. We bought three dresses with "free returns" written all over the website. They shipped low-quality items straight from China and then try to charge hundreds for shipping. When we complained - they changed the website instead of helping us. Avoid this business!

Bottom Line: No, I would not recommend this to a friend

So I have been following some on the "RD babes/influencers" on Instagram and to be honest most of the stuff on the website seems so generic but I finally saw a really cute romper on several bloggers so decided to just go for it and might as well order a summer dress at the same time. I wasn’t expecting high-end quality but I also wasn’t expecting the garbage it was. The quality of the material is trash, the colors were NOT as vibrant as pictures show, not even close. One of the items was a bright coral but came looking more like a dull rusty orange (UGLY)! In addition to this, the owner Diana seems like a total narcissist, just watch her Instagram stories. She has a long rant about Amazon not cracking down on Chinese companies who sell things that resemble hers but the funny part is both my items say made in China, she claims stuff is made here but even when she was showing samples of materials they were pasted to something with Chinese writing, lol. On top of this I found it ironic that she’s complaining about her so-called designs being copied when on several occasions her "models" even say during the try-on sessions "this red dress number is a (insert top designer name) dupe", ummm hello! Hypocritical much? So what did I learn from this purchase? 1.) Spend extra for better quality or 2.) If I’m going for less expensive NEVER order online and especially not from Red Dress Boutique.

Bottom Line: No, I would not recommend this to a friend

I've ordered over 10 products from Red Dress Boutique and love every piece I receive. The prices are very inexpensive and the quality of the clothing is top notch! Shipping is very fast (received first package in about 2 days, normal shipping). Every package comes with a handwritten thank you note and is packaged nicely. I can't wait to make more purchases in the future

Bottom Line: Yes, I would recommend this to a friend

Their customer service is horrible and their clothing is extremely overpriced for the quality. The only reasonably priced items are final sale, and the customer service team does not divulge this to you until you attempt to return the item. I have several orders, receipts and shipping order forms that do not state "Final Sale". I also have several emails from customer service telling me that I will not be refunded because they neglected to inform me if an item was final sale. I will not be shopping there again.

Bottom Line: No, I would not recommend this to a friend

Sizing chart is way out of wack, and if you use a coupon code on your order you can only get store credit. No thank you! A coupon should not impact the way I return something. Don’t shop here.

Bottom Line: No, I would not recommend this to a friend

I only shop at the Red Dress Boutique when they are having a sale because they're a bit pricey. Each time I have shopped there though I have received exactly what I expected! I've never spoke with customer service so I can't say anything about them but the products have been everything I've wanted out of them.

Bottom Line: Yes, I would recommend this to a friend