About Retinolla

Using natural oils, seaweed extracts, and soothing aloe, the Retinolla line of skincare products is designed to penetrate skin, boost collagen production, help retain moisture, and leave you with a youthful glow.

All you have to do is apply Retinolla twice daily, and its clinically proven formula will reduce the appearance of wrinkles and crow’s feet, prevent UV damage, and provide “first-rate results—without having to spend a lot of money or sit through painful Botox injections. And their products work on all skin types!

We’ll come right out and say that, in our opinion, the Retinolla website is filled to the brim with red flags, which we’ll be sure to outline here. Before digging in though, let’s take a look at each of the products in Retinolla’s lineup.

Retinolla’s Product Lineup

Overall, there are five products offered by Retinolla (actually, there are seven, but we’ll get to that in a second):

Revival Delicious Body Butter

A “delicious” moisturizer that’s enriched with Dead Sea minerals, pomegranate seed oil, shea butter, grape seed oil, and almond oil. Provides long-lasting hydration and keeps skin feeling silky.

Revival Duo Pack Hand & Foot Cream Kit

Uses argan oil and Dead Sea minerals to provide deep, hydrating replenishment. After applying, your hands and feet will experience immediate moisturization and a soft, silky-smooth feel.

Revival Reviving Salt Scrub

After gently massaging this salt scrub, rich in Dead Sea minerals, onto wet skin, it will “work wonders.” With its jojoba oil, grape seed oil, avocado oil, and almond oily, your skin will be exfoliated, softened, and deeply nourished.

Revival Smoothing Body Milk

A quick-absorbing lotion that offers a “true revival experience.” With its Dead Sea minerals and jojoba oil, your skin will feel healthier, more moisturized, softer, and better protected. Simply apply morning and evening onto clean skin.

Revival Vital Everyday Moisture

Ideal for those with normal to dry skin, this product uses Dead Sea minerals and “desert oils” to help retain moisture, provide long-lasting hydration, and leave skin feeling supple, smooth, and refreshed.

Are We Missing Any Products?

All of these products were featured prominently on Retinolla’s website. But according to their Special Offer section, they also offer a Moisturizing Cream and Eye Cream combo, although there’s very little information provided about what these cream contain. We’ll talk more about this combo in the Pricing section.

Speaking of which, just how effective are the ingredients in Retinolla’s products?

Does Retinolla Use “Science For Beautiful Skin”?

Are Retinolla Products Clinically Proven?

It’s important to note that, although Retinolla claims that their products are clinically proven, they don’t provide any evidence to back this up. And if you manufactured skincare products that were backed by clinical evidence, wouldn’t you be eager to share it with potential customers?

For this reason, at best, we think Retinolla’s clinically proven claim is vastly overblown. At worst, it might be a complete fabrication.

How Effective Are Retinolla’s Ingredients?

Nonetheless, from an ingredients perspective, the term “Dead Sea minerals” is fairly vague and doesn’t tell us a whole lot about what Retinolla actually contains. According to an ABC News article though, “Dead Sea water contains 35 percent of minerals per liter of water,” including “high levels of calcium, magnesium, bromide, potassium, and sulfate.”

In addition to those obtained from the Dead Sea, Retinolla also contains natural ingredients like pomegranate seed oil, shea butter, grape seed oil, almond oil, jojoba oil, and avocado oil.

What do all of these have in common? Although the Dead Sea minerals contain essential vitamins and nutrients, since they’re applied topically, they probably won’t do much more than condition your skin and help it retain moisture—probably about as well as any OTC cream you’d find at your local pharmacy.

Where Does Retinol Come Into the Picture?

Remember how we talked about Retinolla’s ‘mysterious’ Moisturizing Cream and Eye Cream above? According to their website, these creams contain retinol, a chemical that’s closely related to vitamin A. And once absorbed into the skin, this chemical can work as an effective treatment for acne, wrinkles, psoriasis, and even warts.

The problem? Without a product label, we can’t be sure that Retinolla’s Moisturizing and Eye Creams contain any retinol, or if it contains enough to provide any real-world benefits.

With this in mind, let’s find out how much you’ll pay for Retinolla’s products.

Are Retinolla Products Expensive?

Retinolla’s products are priced as follows:

  • Revival Delicious Body Butter: $34
  • Revival Duo Pack Hand & Foot Cream Kit (3.4oz): $24.50
  • Revival Reviving Salt Scrub (3.4oz): $26
  • Revival Smoothing Body Milk (3.4oz): $26.50
  • Revival Vital Everyday Moisture (3.4oz): $33
  • Special Offer: Receive a trial of Retinolla’s Moisturizing Cream and Eye Cream for $5.95 S&H**

**As soon as you place your Special Offer order, your 14-day trial will begin. Then, after your trial has expired, you’ll then be billed the full price of $149.95. Keep in mind that it might take 4-5 business days for your products to arrive, which might not leave you much time to try them before being billed full price.

Also, when purchasing the Special Offer, you’ll have the option of signing up for Retinolla’s AutoRefill Program, which means you’ll continue receiving the Moisturizing Cream and Eye Cream once every 30 days, and your card will be charged $99.87 each time.

All Retinolla orders come with a 30-day refund policy, less S&H charges, as well as a $1.95 “account cancellation & restocking fee.”

Important note: According to the Retinolla Terms, “We may charge a reasonable account management fee of $1.17 every thirty days in order to maintain your membership and provide ongoing customer support.” This is the first time we’ve encountered something like this, so be sure to keep it in mind if you decide to join Retinolla’s AutoRefill Program.

In order to request a refund or cancel your AutoRefill membership, customer service can be reached at +16-479-339312 or support@retinolla.com.

What Do We Know About the Company Behind Retinolla?

Retinolla products are brought to you by Interact STM LTD, based out of Cyprus. Unfortunately, there wasn’t any additional information available about the company elsewhere online at the time of our research. And since they’re based outside the U.S. and Canada, they weren’t listed with the Better Business Bureau, either.

Retinolla: Putting the Pieces Together

After reviewing more than 200 anti-aging creams and serums, the HighYa team has developed a keen eye for red flags. And like we mentioned at the beginning, Retinolla raises a lot of them.

Their website seems to have been written by a non-native English speaker, we’re told very little about the products and what makes them different than the competition, the ingredients we’re told about will only be mildly effective, the company provides no evidence to back up their claims, and they’re based overseas and essentially anonymous.

Taking all of this together, along with our experience reviewing products like these, we’d recommend approaching Retinolla with caution. In fact, to get the most for your money, we might recommend speaking with your dermatologist before placing your order.

Alternately, if you’re dead-set on trying something similar, there are dozens of products containing retinol that can be found at your local drug store, often for much less than any of Retinolla’s products.

In the mean time, be sure to read 19 Cardinal Rules For Wrinkle Prevention and The Big Skin Cream Con!

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15 Customer Reviews for Retinolla

Average Customer Rating: 1.0
Rating Snapshot:
5 stars: 0 4 stars: 0 3 stars: 0 2 stars: 0 1 stars: 15
Bottom Line: 0% would recommend it to a friend
Showing 1-11 of 15
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  • 1 out 1 people found this review helpful

    I was also scammed by this company purporting to be M&S.

    Luckily my bank was on the ball and rang me up to say that it was a scam and that the company would take money out of my account.

    I canceled my card but unfortunately they managed to take over a £100 pounds out under a slightly different name on the day that I canceled.

    I have since had the money returned to my account but the bank has warned me that they could try again.

    I see that most of the emails say that they are based in Cyprus, mine says that it has come from Israel. I have not used it as I have no idea what is in it, there was no information with it.

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 4 people found this review helpful

    It is a big Scam, do not even think about it.

    • Charlottetown, Prince Edward Island, Canada,
    • Nov 22, 2016

    It is a scam and no one cares if we write. It should be banned by the government. My wife is also a victim of this scam. She lost CAD 650.

    They do not send an invoice and return policy is also not correct as it is not a trial product when you pay the full amount. They are not even certified by Cosmetic advertising, labeling, and ingredients, so it should be banned all these products immediately.

    Bottom Line: No, I would not recommend this to a friend

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  • 12 out 12 people found this review helpful

    Big time Scammers

    Ordered the item because it says free trial but never dawned to me that if you don't return the item after few days they will charge you big time for some crappy stuff. Unfortunately, I even ordered two items initially, therefore I was charged $179 and $189.

    I don't understand why business bureau does not look into this kind of matter. DO NOT BUY FROM THIS COMPANY or any company like it.

    Bottom Line: No, I would not recommend this to a friend

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  • 13 out 13 people found this review helpful

    Makes a bug stink.

    • Saskatchewan, Canada,
    • Nov 4, 2016

    Terrible scam, my mother got caught in this on my credit card.

    Got no results from the company, so I went online to get the Mayor's name and police department FRAUD UNIT, of Nicosia Cypress, and emailed them both a long email describing the fraud and pointing out the tourist damage this is doing to their beautiful country. And who would want to do business with such scummy people? It took a couple of months but I got a full refund.

    If EVERYBODY did this, they'd soon be shut down.

    So go to it Girls!

    Bottom Line: No, I would not recommend this to a friend

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  • 12 out 12 people found this review helpful

    Do Not Purchase This Item Online

    • Ontario,
    • Oct 24, 2016

    I wanted to try one of its product the serum but didn't see the reviews on this web page.

    I went into the online system and thought I bought 1 product. Just before I exited, the online program asked me to see if I wanted another product. It didn't give me an exit or NO button. So I just closed the window.

    Long and behold, 3 products show up. None of them really worked for me. I now have to pay my own money to ship them back. Otherwise, they will charge me for all 3 products.

    This is a real scam. It is not a free trial if you want people to pay for it at the end of 14 days even it didn't work. It is not a free trial if you are shipping me more products than what I have ordered.

    Just watch out. Buyer beware.

    The support just tells me it's up to me to ship them back at my own expense - even if I didn't order the other 2 products. That really is not right.

    The Better Business Bureau should really take a look at this business practice.

    Bottom Line: No, I would not recommend this to a friend

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  • 19 out 19 people found this review helpful

    Retinolla/ Rejulux are a scam. They take money from your card without notification.

    • Toronto,
    • Oct 1, 2016

    After filling out a customer survey for a national phone service provider which should be quite reputable, I was given the option to receive as a gift a Retinolla cream for the sole cost of $6.75 for which I had to give my credit card number.

    Within a month more than $700 was withdrawn from my bank account. I received 4 creams with no invoice, no confirmation, without any notification that my visa was being charged. By the time the charge appeared on my visa card, the two weeks allowed to return the cream had already past. When I returned all the cream, they only partially refunded two.

    It is a scam, do no order from them.

    Bottom Line: No, I would not recommend this to a friend

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  • 14 out 14 people found this review helpful

    Canceled sale and agreement

    • Staffordshire, England,
    • Sep 30, 2016

    Bought the trial kit of Retinolla Moisturising cream without realising that I would be charged for it if it was not returned. Fortunately looking for reviews on the creams can across comments by other people saying how this company operates. So as soon as I received, it contacted Retinolla by email address which was given on their website, asking to return the creams and was given a PO address in Milton Keynes to return it.

    I sent it back by signed for Royal Mail Post, replied to Retinolla email with the tracking number as requested and received another email saying that the sale was now canceled and no further payments will be taken. Hopefully, I won't hear from them again!

    As long as you return it in the trial period I don't think there is any problem but most people aren't aware that they will be charged for this trial if not returned.

    Bottom Line: No, I would not recommend this to a friend

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  • 22 out 23 people found this review helpful

    Scam

    • Scotland,
    • Sep 15, 2016

    It's a scam. They take bank details by asking for postage. Then they charge u £100 plus every month.

    I completed a survey on Next website and they said you have won this. Claim your gift now. As I claimed it they said to pay £4 for the postage. I paid £4 on my card. Now they been charging me £101 a month every 2nd of the month. I don't have any product. Phoned them, told them to cancel everything.

    Next month the same thing happened again but this time under different company name.

    Spoke to the bank, they said because they used a different company they authorised the payment. Now I have to go through the claim. Please beware.

    Bottom Line: No, I would not recommend this to a friend

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  • 16 out 17 people found this review helpful

    Received email, supposedly from M&S UK.

    • Kent, UK,
    • Sep 10, 2016

    Was told I have been selected by M&S UK in my area to receive FREE pots of Revoluxe​ 24k Gold Serum, with age defying ingredients. Retinolla moisturizing cream, Retinal eye cream.

    Paid the shipping charge, received creams in about 5 days. All seemed good. Creams and oil feel nice.

    Yesterday received M&S card statement. Charged over £200 for repeat goods that I did not receive.

    Phoned M&S to cancel card. As I was doing this and disputing order, another £200+ was being taken out of my account. Transaction was completed before M&S could halt it. Card cancelled. M&S. Looking into this. It has gone to a Tribunal meeting at M&S. Have to wait 7-10 days for a result.

    Please nobody buy this product. You will be conned out of £100s of pounds. Cancel the card you used to purchased this stuff.

    Bottom Line: No, I would not recommend this to a friend

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  • 15 out 16 people found this review helpful

    I was scammed into purchasing this product distributed by Elegenta

    • Alberta,
    • Sep 7, 2016

    Do not order. They use a company called "ELEGENTA" by marketing as a free prize and $5.95 for shipping. You get the product and in less than 2 weeks a charge of $179.00 will appear on your credit card. You will not be refunded because they claim you signed a contract with them. They are thieves.

    Bottom Line: No, I would not recommend this to a friend

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  • 20 out 21 people found this review helpful

    I was scammed into purchasing this product distributed by Elegenta

    • Alberta,
    • Aug 30, 2016

    Do not sign up for a survey which offers you the Retinolla product distributed through a company called Elegenta. They offer you a 'free' product of which you pay $5.95 for shipping. It is marketed as a reward for completing a survey of the Telus website. You get the product and then you get charged $179.00 in 14 days for the two tiny bottles of face cream. When you call customer service to return the product, you are put on hold forever and this is what they tell you:

    “If you, on the other hand, decide to go ahead with the dispute, we would be powerless to revoke/refund any charges!”

    So you are stuck with a cream which is not worth $179.00. What face cream is worth $179.00?

    This is a scam. Shame on them!

    Bottom Line: No, I would not recommend this to a friend

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