About SammyDress.com

SammyDress.com is a global online fashion retail company that claims to offer high-quality, trendy garments and accessories at factory-direct prices, including men’s and women’s products, jewelry, bags, watches, beauty, kids, weddings, and more.

In addition to helping individual consumers, Sammy Dress also claims to have the ability to connect storeowners and wholesalers with product suppliers.

In order to ensure their customers always have access to the latest fashions, SammyDress.com claims to employ experienced buyers who contribute to the company’s more than 200,000 product lines, and their shipping hubs in 3 different continents can ensure you receive your order as quickly as possible.

Have you ever found the cutest outfit or accessory at a bargain basement price? Do you remember the adrenaline rush

Mixed Online Customer Reviews for Sammy Dress

Since writing our original Sammy Dress review, 15 HighYa readers have provided feedback about their experiences with the company, rating them an average of 1.7 stars. Here, the most common complaints appeared to reference receiving incorrect items (whether color, size, or even the incorrect product altogether), poor customer service experiences (difficulty reaching a representative, problems obtaining refunds, etc.), damaged/poor quality garments, and long shipping times. In fact, more than one reader claimed that Sammy Dress was one of their worst online shopping experiences to date.

Based on more than 4,000 customer reviews on SiteJabber, SammyDress.com appeared to fare better, with an average rating of 4 stars. While many customers claimed to have had a positive experiences, most of the complaints appeared to be similar to those here on HighYa.

From a company perspective, Sammy Dress, based out of Shenzen, China with US offices located in Rancho Cucamonga, CA, had an F rating with the Better Business Bureau based on more than 560 customer complaints (as of 7/14/15). Again, most of these appeared to reference many of the same problems noted on HighYa.

Sammy Dress Pricing & Refund Policy

With such a wide variety of products available, Sammy Dress’s prices range from just a couple dollars to several hundred.

However, you can earn S Points by performing specific actions on the Sammy Dress website (such as registering for an account, leaving reviews, etc.), which can be redeemed for product discounts.

Shipping charges are based on your location, although the company claims to work with UPS, FedEx, DHL and “other leading global carriers” to get you your order as quickly as possible.

All products ordered through SammyDress.com come with a 30-day refund policy, less S&H charges, which could be especially large if you’re required to ship the item back to the company’s headquarters in China. Also, keep in mind that there are some stipulations and restrictions when it comes to obtaining a refund, so we’d strongly recommend reading through Sammy Dress’s Returns & Warranty page in advance.

In order to request a refund, you can contact Sammy Dress customer service at 909-581-9508 or via 24-hour live chat.

Should You Use SammyDress.com for Your Fashion?

Considering the massive number of sales Sammy Dress handles on a daily basis, it’s perfectly reasonable that we would encounter some negative online customer reviews.

However, because of the consistency and volume of these customer complaints, it appears to be a roll of the dice as to whether or not you’ll receive exactly what you thought you were ordering. And should something go wrong, it seems likely that you’ll encounter a frustrating customer service experience.

As such, only you can decide if SammyDress.com’s discount prices are worth the potential headache.

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30 Customer Reviews for SammyDress.com

Average Customer Rating: 2.4
Rating Snapshot:
5 stars: 8 4 stars: 2 3 stars: 1 2 stars: 2 1 stars: 17
Bottom Line: 40% would recommend it to a friend
Showing 1-11 of 30
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  • 2 out 2 people found this review helpful

    Overall I have good experiences shopping with SammyDress

    • Atlanta, GA,
    • Nov 2, 2016

    I have ordered from Sammydress 5 times. Each time had it's own pros and cons but I began to learn there are certain tricks you need to be aware of when ordering with them.

    The first time I ordered, I knew Asian sizes were different than U.S sizing but I was unaware of the fact that sizing is completely DIFFERENT from item to item. So just because you ordered a 2xl in one item, doesn't mean this should work across the board.

    I had to take a measuring tape and measure my bust, waist, and hips and every time I am looking at a new item to order, I disregard the size listed and go straight to the MEASUREMENTS. This is crucial in getting a good fit from them.

    Shoes also run SMALL, so I normally wear a 9.5 in US sizes so I ordered a shoe in 41 which is the equivalent to a size 10, it fit but was still a bit snug. I would recommend going up to a 42. It is much easier to wear socks/stockings for shoes that are a little big than for one that is too small.

    Sizing aside, Quality has normally been good. I had one instance in which a ring I ordered came smashed, the ring was 1 dollar so I didn't stress it. Another instance the wrong choker necklace was sent and it was a bit tight, again it was 1 and some change so it didn't bother me. Other minor issues include the thread being loose on some of the clothing, I simply cut them off in this case.

    Shipping time: If you are impatient like me, I would say it will be in your best interest to select the 7-12 priority shipping option, or even the shorter time if you have the coins to do so, other than that you will be waiting awhile. I made the mistake of selecting standard one time and I swear it took like a month to receive things.

    Processing Time: If the item you are looking at says " Item will be shipped out within 3 business days" this means it is currently IN STOCK. If it says “Item will be shipped out within 7-15 business days” this means it is NOT IN STOCK and probably won't be for a LONG TIME. If it says “Item will be shipped out within 5-10 business days” this means it is NOT IN STOCK and they will be getting some in soon but this item will most likely not be shipped with the rest of your in stock items and when it does become available, it will ship STANDARD, which means it will take awhile, which is why I stick to ordering things that say they will ship within 3 days because I am impatient.

    So overall I enjoy SammyDress.com, I always get compliments on my clothes, jewelry, and accessories from there. The clothing is unique and makes you stand out. Good luck on your order and if you follow all the tips in this review, you should have much success.

    Bottom Line: Yes, I would recommend this to a friend

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  • 1 out 1 people found this review helpful

    Great store

    I got an incredible deal at SammyDress during their 70%off sale. I bought three dresses and two purses. Loved the dresses. They were really well made and of great quality.

    One of the dresses was a gift for my daughter along with one of the purses, an adorable owl purse. She was very happy with the quality of both and now she's wanting to shop the deals there too.

    I wasn't the happiest with one of the purses, but when they found out, they did their best to make it right.

    I highly recommend SammyDress for everything you're looking for. Be sure and check the measurements on the clothes before you buy.

    They have the measurements in inches and centimeters, so know your measurements and you won't go wrong.

    Bottom Line: Yes, I would recommend this to a friend

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  • 1 out 1 people found this review helpful

    Excellent products at a great price!

    Just received my products. I had ordered jewelry. The quality of each and every product is very good. The designs are trendy and unique. The website also keeps updating stocks very often. My package took exactly 2 weeks to reach me, which is fast considering the shipment is from China. I am very satisfied and will definitely order again.

    Bottom Line: Yes, I would recommend this to a friend

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  • 1 out 1 people found this review helpful

    Sammydress.com is fantastic

    • Butler, Kentucky,
    • Aug 29, 2016

    I have bought many items from Sammydress. All products, mostly watches, are of great quality with very low prices. Customer service is excellent. I will continue to do business with Sammydress, and will tell my family and friends about this great web business as well. I have NO complaints about Sammydress.

    Bottom Line: Yes, I would recommend this to a friend

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  • 1 out 2 people found this review helpful

    Excellent Transaction

    I bought a summer dress from SammyDress. I received it very quickly. It was a very good cut, comfortable and soft, and not expensive at all. The only negative was the size itself. I ordered the largest size available (XL) and it seemed sufficient given the measurements given on the ad (and my regular size is 40/42 EU). I pointed it out in the comments so that future customers wouuld be notified. I was extremely surprised to be immediately contacted by the customer service to provide me with satisfaction quickly. As he had no larger size to offer me, I was fully refunded my purchase! It was so very courteous and fast!

    I really recommend SammyDress for the variety of products offered, their very attractive prices, and communication with the customer service. I am very satisfied.

    Editors Note: This review was originally submitted to us in French. Our editors used Google Translate and modified any grammar and punctuation to modern English.

    Bottom Line: Yes, I would recommend this to a friend

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  • 1 out 2 people found this review helpful

    Perfect

    I ordered 2 western choker necklaces from Sammydress a few weeks ago and was pleasantly surprised about the quality of both items and the speedy delivery. Their customer care was outstanding. They even checked up on me if I was happy with them. Thanks, Sammydress.

    Bottom Line: Yes, I would recommend this to a friend

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  • 1 out 2 people found this review helpful

    Love Sammydress!

    • Toronto, Ontario, Canada,
    • Jul 22, 2016

    This website has such great variety and choice. I always get compliments for the clothes I wear that I've ordered from Sammydress. The quality of material is always good, and their sizing is exactly as their guide suggests so I've never had issues with ordering the wrong size. Plus good options for shipping!

    Bottom Line: Yes, I would recommend this to a friend

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  • 2 out 2 people found this review helpful

    Worth the money

    • Ontario, Canada,
    • Jul 19, 2016

    I've purchased over 25 items from SammyDress and only had 3-4 major problems. What I love about SammyDress is that the quality of all the accessories and purses I've purchased is amazing for the price. The products look good and don't feel cheap. I always get compliments.

    The 4 major issues I had with you: necklace sent in the color which basically i missed the section that says color ships randomly. I completely disliked what I received it wasn't my style. I contacted their support but this case resulted to...nothing. No refund or negotiation it was my error.

    The second, a broken necklace which the team kindly refunded me the money for. The third is an item that i already purchased and paid for but it was out of stock. I pay extra shipping for the more products I buy so when they refund me the cost of the item I am still short in shipping fees.

    Lastly, part of my last order was recently canceled due to a miscommunication and that wasn't the greatest either because whatever they refunded me was JUST the cost of the items not the shipping that i already paid for.

    All in all, when things do go smooth I end up happy with the products and the service. When I come across issues like what i referenced it leaves me with a sour taste.

    I've recommended the website to many of my girlfriends and to everyone that compliments my your products when I wear them.

    The only thing I would recommend to change is the shipping cost. Its a little steep when you add up many items. Trust me I would love to buy more and more often but the shipping cost

    This is my own honest review.

    Bottom Line: Yes, I would recommend this to a friend

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  • 1 out 2 people found this review helpful

    Scam

    This is a complete scam. My boyfriend ordered from this company weeks ago. He has NOT received his purchase. He can't get in contact with anyone. Everyone is complaining about not getting their orders online. He is so mad. DO NOT order from this company. Always research before ordering from a company online that you don't know.

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 3 people found this review helpful

    I'm over fighting with them...

    I had a long standing issue with this company and every avenue I tried fell short. Upon seeing these other reviews from people with the same issues as me, I don't feel alone in this battle. After doing some searching, I came across this blog from Business Consumer Alliance. It appears they have dug up some information on SammyDress as well. I was able to call and talk to one of the representatives and they expressed their findings to me as well. Here is the link to the article I found. I hope it helps someone else out too: http://www.checkbca.org/blog/2016/1/kim%E2%80%99s-catch--sammydresscom-311

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 2 people found this review helpful

    Scam and Frad

    • DeKalb, IL,
    • Jan 29, 2016

    SammyDress should be SCAMMY DRESS

    I purchased a cheap shirt under $10 over four months ago and STILL have not received the shirt or a refund.

    I just keep going round and round with customer service. They make promises and close out my complaint ticket and NEVER deliver on the promise. They said they sent the parcel twice, which is hard to believe and they have said they will refund me the money too. Months and Weeks later, no shirt and no refund either.

    There is no way to talk to anyone. No Phone to call and No Person to talk to. Also, it is somewhat difficult to create a ticket, you sort of have to jump through hoops. Total SCAM!

    Bottom Line: No, I would not recommend this to a friend

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