About Side Sleeper Pro Air

Invented by Dr. Larry Cole, Side Sleeper Pro Air is a hypoallergenic therapeutic neck and back pillow filled with air beads that is claimed to help you sleep properly and wake up refreshed, while remaining cool and comfortable all night long. In addition, the Side Sleeper Pro Air pillow is claimed to be so easy to use that it’s mistake-proof, which the company claims is a big reason it has more than 2 million satisfied customers across 35 countries.

If you feel like getting a good night’s sleep is impossible because you’re constantly tossing and turning all night, you’re probably looking for any kind of product that can provide you with relief. But is the Side Sleeper Pro Air really a “doctor designed pillow that’s changing the way people sleep,” or does it all just add up to a bunch of marketing hype?

How the Side Sleeper Air Pillow Works

At its most basic, the Side Sleeper Pro Air is claimed to guide your head, neck, and vertebrae into natural alignment and to cradle your back to ensure proper posture. As a result, the product’s website claims that the Side Sleeper Pro Air can help relieve pressure on your neck and to “unrestrict” airways, which can help reduce body aches and pains and to alleviate snoring.

On top of this, when compared to previous models, the Side Sleeper Pro Air is filled with air beads, which are claimed to allow air to flow freely and to keep you cool and comfortable all night. This updated model also includes an ear well that can relieve pressure off of this tender area, helping you to sleep even better.

Side Sleeper Pro Air Pricing & Refund Policy

The Side Sleeper Pro Air is priced at $19.99 plus $7.95 S&H, and includes a soft, 100% cotton pillowcase.

The Side Sleeper Pro Air comes with a 30-day money back guarantee, less S&H charges, as well as a 25-year guarantee. In order to initiate the exchange or refund process, you’ll need to contact customer service at (855) 870-3708 (see more about this in the next section).

Keep in mind that the Side Sleeper Pro Air is also available through Amazon.com and Walmart.com.

What Do Other Consumers Have to Say About the Side Sleeper Pro Air?

Overall, the Side Sleeper Pro Air appears to have a mixed online customer reputation, with the most common compliments referencing improved sleep and feeling refreshed in the morning.

However, some of the most common complaints reference failure to improve sleep, poor quality (low quality materials, seams come apart quickly, insufficient stuffing, loses its firmness after just a few weeks, etc.), that it can take a while to get used to it and to find the proper sleeping position, and that it doesn’t keep its shape for very long.

In addition, the Side Sleeper Pro Air is manufactured by the “As Seen on TV” giant Allstar Products Group based out of Hawthorne, NY, who also manufactures other popular products such as the Perfect Bacon Bowl, Chop Magic, and Magic Mesh. Based on numerous HighYa reviews, many reference poor quality products that don’t work as advertised and poor customer service, often related to difficulties processing refunds.

Can the Side Sleeper Pro Air Really Help You Get a Better Night’s Sleep?

All marketing hype aside, can you really expect the Side Sleeper Pro Air to help you sleep better and wake up feeling refreshed? Perhaps, but keep the following in mind:

Not a One-Size-Fits-All Solution

First, keep in mind that whether or not you experience a better night’s sleep using the Side Sleeper Pro Air depends largely on what’s causing you to sleep poorly (e.g. sciatica/chronic back pain, other medical conditions, etc.), as well as your personal preferences.

In other words, when it comes to the Side Sleeper Pro Air, your mileage will almost certainly vary.

You Saw the Side Sleep Pillow on TV

While there may not necessarily be anything wrong with ASOTV products in general, they do tend to have lower customer satisfaction ratings, based largely on complaints of not working as advertised and poor quality, much of which we referenced above. In fact, some users have claimed that you’ll only get about 3 months of use out of the Side Sleeper Pro Air before it falls apart, which is definitely something to keep in mind.

Another common feature among ASOTV products is sharing your information with other companies, which is something you’ll also find with the Side Sleeper Pro Air. As such, according to the product’s Privacy Policy, “APG may provide the Information to trusted third parties, including but not limited to selected third party marketers and vendors.”

Other Side Sleeping Pillows

Finally, although the Side Sleeper Pro Air claims to be doctor-designed for therapeutic spine relief, it’s essentially just a long fabric “tube” filled with firm packing material, and a small cutout for your ear. In other words, there’s nothing necessarily unique about the Side Sleeper Pro Air that can’t be found in other (often less expensive) pillows sold at your local big box store.

Bottom line: Should you buy it?

Trying out new products can be a gamble, especially if they’re “As Seen on TV” products like the Side Sleeper Pro Air. As such, you may want to try out different options that are readily available at local retailers first, which can allow you to return the product easily if you’re not satisfied, as well as to save you money on S&H charges.

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9 Customer Reviews for Side Sleeper Pro Air

Average Customer Rating: 3.1
Rating Snapshot:
5 stars: 4 4 stars: 1 3 stars: 0 2 stars: 0 1 stars: 4
Bottom Line: 56% would recommend it to a friend
Showing 1-9 of 9
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  • 9 Months of comfort

    I bought my Side Sleeper Pro last December. My husband told me not to get my hopes up, we have a closet full of fancy pillows that have failed to do as promised.

    I have Central Sleep Appear (my brain doesn't tell me to breath) caused from pain medication from so many years of chronic pain, Spinal Stenosis, Chronic Migraines, 4 fused Cervical Discs done last Dec, 3 fused Lumbar discs done last Feb and I'm getting ready to have another spinal surgery.

    Sleeping through the night was just something that didn't happen for me prior to finding my Side Sleeper Pro. If I made it 3 hours before I had to get up due to pain and my mask irritating me, I felt blessed.

    The first night with the Side Sleeper Pro I slept 9 hours and my husband had to wake me to take my medicine. I was so thrilled I couldn't believe it. I'm still using my first pillow, it's still as comfortable as that first night and I'm still sleeping through the night.

    I can't tell you what a difference this amazing pillow has made in my life. It has given me my life back. I love it!

    Bottom Line: Yes, I would recommend this to a friend

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  • 1 out 1 people found this review helpful

    Excellent Pillow

    I have numerous sleeping difficulties and have tried many pillows over several decades in search of a good night's sleep. I had tried a side sleeper a few years ago and ended up giving it away as the filling was too hard for me.

    When I saw the ad for this new one with a different filling, I decided to give it a try. I just love it! Better sleep than I have had in years and will continue to use it. Not every thing works for every one, but I would definitely recommend that you at least try this one.

    Bottom Line: Yes, I would recommend this to a friend

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  • 1 out 1 people found this review helpful

    Best Pillow Ever

    • Mechanicsville, VA,
    • Apr 23, 2016

    Love It! I am able to sleep all night with out waking up every time I switch sides to get my pillow comfortable. I stay in one spot for most of the night because it is so comfortable and great on my circulation that I don't twist and turn. Love It.

    Bottom Line: Yes, I would recommend this to a friend

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  • Solved my problem

    No problem with order, delivered as promised. I like it and it has helped my back since I am a side sleeper. The contour is what really makes this pillow a good fit for me.

    Bottom Line: Yes, I would recommend this to a friend

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  • 8 out 9 people found this review helpful

    This pillow is horrible. Also dangerous. If it falls apart throw it away.

    25 year life of this pillow? Yeah ok. Mine fell apart from trying to put the pillow cover on and the beads went everywhere. They are flammable and can be fatal if they catch fire and poisonous gases released. Keep away from pets kids and anyone who doesn't lay on it properly, it loses shape and it was purchased a week ago. Mine fell apart and it said not to breathe in the micro-beads and if so go to the hospital. What? My boyfriend's looked like a limp noodle and lost its shape in 6 days. These pillows are a joke. Almost 30 dollars at Boscov's. Really? What a crappy rip off. I'd rather use an old pair of sweats and fill it with mashed potatoes.

    Bottom Line: No, I would not recommend this to a friend

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  • 8 out 8 people found this review helpful

    Really like it!

    • Monroe, MI,
    • Jan 31, 2016

    I had the same issue as the other reviewers regarding the email that they didn't have it in stock, and it took about a month to arrive, but it was worth the wait. I have three herniated disks in my neck, and have spent the past 35 years trying to adjust with blankets, sweatshirts, neck roll pillows (you name it) under my head and neck every night, in order to sleep. I wake up with stiff necks and severe lower back pain. I've bought four beds in the past five years, trying to blame the bed for the lower back pain. The very first time I tried the Side Sleeper Pro, it was so comfortable for my neck. Slept great! My neck feels great and even the lower back pain is almost unnoticeable. I'm not one to write reviews, and am probably one of the more skeptical people in the world, so it takes a lot to impress me.

    Bottom Line: Yes, I would recommend this to a friend

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  • 12 out 12 people found this review helpful

    No customer service

    I purchased the side sleeper two weeks ago, received a tracking number for Fedex smart post on December 29. The shipment never arrived and every time I checked the tracking number it shows it was never scanned by Fedex. I called the customer service number I was given on my invoice and have never gotten to speak to a person. I have been stuck in limbo on hold for over 30 minutes before I gave up. If you ask me this "Company" is a scam.

    Bottom Line: No, I would not recommend this to a friend

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  • 18 out 18 people found this review helpful

    Don't buy from them

    • South Carolina,
    • Jan 4, 2016

    They are advertising something that they don't even have! I purchased this for my mom for Christmas, and they didn't inform me before taking my credit card info that they don't even have the product at this time. In fact, I was never informed by email or any other means that they didn't have the product. It took me days to even find a legit phone number to talk to an actual human. Also, after giving this company my credit card info, my credit card was hacked the next day. I advise everyone, do not order from Side Sleeper Pro Air.

    Bottom Line: No, I would not recommend this to a friend

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  • 27 out 27 people found this review helpful

    Hard to cancel order

    • New Baden, IL,
    • Sep 1, 2015

    I did not receive an email confirmation of my order for a couple of weeks and when it did come, they apologized for being out of stock and to "click here" if I wanted to cancel the order. I clicked and nothing happened. I went to their website and nothing came up except to "check back some other time." I really began to wonder if this was a scam website. They had not charged my credit card yet, which was good news, but I would now like to cancel my order and can't do that online. I will try calling the customer service number and hope that works. I am very dissatisfied with Side Sleeper's lack of professionalism so far.

    Bottom Line: No, I would not recommend this to a friend

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