About Sit N Cycle

Sit N Cycle is an “As Seen on TV” fitness product that claims to provide you with an effortless, low impact method of staying in motion, while also helping you to achieve optimum fitness. The device is primarily targeted toward busy Baby Boomers and active seniors, and its new and improved design is claimed to be easier on your knees.

Sit N Cycle is endorsed by Olympic Gold Medal winner Dorothy Hamill, and is manufactured by Smooth Fitness & Health. Unfortunately, the company is not listed with the Better Business Bureau. However, we’ve accumulated a variety of customer reviews here at HighYa over the past several months, and we’ve noticed that the most common customer complaints reference poor quality—more specifically, a pedal design that fails frequently. Is this still the case with the new and improved version? Let’s find out.

How Sit N Cycle Works

By utilizing a hands-free design and 8 resistance options, the Sit N Cycle is an aerobic fitness machine that engages your core and allows you to burn calories with minimal effort. In fact, the company claims you can even use it while watching TV or reading a book.

See Also: Beware: Not Following These 6 Tips Could Cost You Money on Your Next “As Seen on TV” Purchase

Like the original version, the new and improved Sit N Cycle allows you to increase energy, reduce stress, and improve your health. However, you’ll now be able to change resistance levels with the turn of a dial, enjoy a larger cushioned seat with a locking mechanism, experience an advanced pedaling system for smoother operation, in addition to large no-slip pedals, and six new colors.

Sit N Cycle Pricing & Refund Policy

If purchased directly through the manufacturer, the Sit N Cycle is available under a 30-day risk free trial, just pay $19.95 to begin. Once your trial has ended, however, you’ll be billed six consecutive payments of $39.99, for a total of $259.89.

If you’re dissatisfied, you’ll need to contact customer service at (855) 663-5643 to obtain a Return Merchandise Authorization (RMA) number, and then send it back in its original packaging. Keep in mind that you’ll be responsible for return S&H charges.

Bottom Line: Is Sit N Cycle a Scam?

While we have no reason to believe that Sit N Cycle is a scam, there are some concerns you should keep in mind prior to placing your order.

Most importantly, the Sit N Cycle is an “As Seen on TV” product, which typically carry lower customer satisfaction ratings than their mainstream counterparts. In fact, the majority of Sit N Cycle reviews we’ve accumulated at HighYa reference poor quality—more specifically, a pedal design that fails frequently. While the “new and improved” version that’s being heavily promoted on QVC is claimed to address many of these issues, we’ve received several reviews over the past month that continue to cite this same problem.

Also, keep in mind that the Sit N Cycle weighs a whopping 34 pounds, which, given the product’s target demographic, might make it much less portable than the website makes it appear.

Do you have experience with the new and improved Sit N Cycle? If so, let your voice be heard and write a review!

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124 Customer Reviews for Sit N Cycle

Average Customer Rating: 1.4
Rating Snapshot:
5 stars: 6 4 stars: 2 3 stars: 6 2 stars: 11 1 stars: 99
Bottom Line: 6% would recommend it to a friend
Showing 1-11 of 124
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  • 1 out 1 people found this review helpful

    Cost

    • Houston, Texas,
    • Jul 26, 2016

    I bought this thing in February of this year and in July still paying $39.99 a month. First, if you buy this thing, don't buy through their website. Amazon sells them also. Wish I had know that. It cuts a lot of money off. Secondly, try getting hold of them and getting any satisfaction. The only time they will contact you is when your credit card expires. Then they find you and expect you to respond. My biggest mistake was giving them the new number. Don't do it!

    Bottom Line: No, I would not recommend this to a friend

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  • 14 out 14 people found this review helpful

    Slow to Refund - Buyer Beware

    The website takes your credit card information before ever revealing the final cost of the cycle. By the time you decide not to proceed it's too late. I refused the shipment and after a month they claim they still have not received it. The customer service agent was rude and criticized my accent and speech pattern. Buyer beware.

    Bottom Line: No, I would not recommend this to a friend

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  • 13 out 13 people found this review helpful

    Big no!

    • Philadelphia, PA,
    • Jun 27, 2016

    I had same experience as others here, being charged the full amount even though I only wanted the trial period! I have spent many hours returning the unopened box and getting the charges taken off my credit card! Just got fed up and disputed it with the credit card company. Let them deal with these scammers!

    Bottom Line: No, I would not recommend this to a friend

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  • 17 out 17 people found this review helpful

    It's a scam

    I purchased the Sit N Cycle. When it got here it's the hardest thing to put together, made out of hard plastic. Trying to send it back is hard, you have to pay for shipping and handling. Beware, very rude people, you can't speak to the manager because the girl that answers the phone says she already asked them what you wanted to know. Don't do business with them. Bunch of crap.

    Bottom Line: No, I would not recommend this to a friend

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  • 7 out 13 people found this review helpful

    Love it

    • East Stroudsburg, PA,
    • May 30, 2016

    I have had more trouble with this website than with my Sitncycle. I was like YOU are the scam. I love my bike. The instructions for putting it together plus the carefully numbered bags of parts were perfect. The weight impressed me as it felt like strength and quality. I loved it from the moment I got on. It is heavy weight, sleek and solid. I started very slowly and am working my way up. Writing this while biking right now. Listen to music. Write emails, text people or watch a movie. Easy with this product. I love it. No problems.

    Bottom Line: Yes, I would recommend this to a friend

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    Comments (1)
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    • Jun 20, 2016

      JanattheRanch

      You commented on how much you like the Sit N Cycle but you didn't address the one issue almost everyone did, the price. Was it really $19.95 or was it $19.95 PLUS another $200?

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  • 17 out 17 people found this review helpful

    Stay Away

    I placed an order for the 30 day trial for $19.95. When your order is placed you are informed of the total price, and I did not like the fact that they do not make this available until you have placed the order. I called immediately and canceled the order, and called again the next day, and was assured it was canceled. 12 days later it arrives at my front door. I refused shipment and called the company and was advised I had been charged the full purchase amount of $239.94! Sure enough, looked it up and I had been charged. DO NOT do business with this company. I have filed a complaint with the BBB. Keep in mind they say 6 payments of $39.95 after your initial $19.95. But they charge you the full amount right away. I have this amount in dispute with my bank.

    Bottom Line: No, I would not recommend this to a friend

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  • 18 out 18 people found this review helpful

    Rip Off!

    • Colorado,
    • May 25, 2016

    Do not attempt to order from this company Beware, I never completed the order process then a month later, all of the sudden I was being charged for the product late one night and it was shipped early the next morning before I even had a chance to read the two emails. I never hit the finish button and paid. Now I have a $64 bill to return this to them for something I never wanted in the first place.

    Bottom Line: No, I would not recommend this to a friend

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  • 22 out 22 people found this review helpful

    Sit N Cycle

    This was the worse. The ad said 19.99, larger seat 24.00, add an extra Sit N Cycle at an 15% or 30% (I am so angry I can't remember). But the total at the end was 400+ dollars. They don't give any time to review or stop the order. Please put the word out not to buy this item. Tomorrow it goes on my Facebook and I will ask every one to share.

    Bottom Line: No, I would not recommend this to a friend

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  • 40 out 40 people found this review helpful

    Upset

    They say one price and once you order, it goes from $19.99 to $239.00. I tried to cancel five minutes after ordered. I canceled shipment with post office, still received it. I sent it back and now they are claiming never received it. Be careful!

    Bottom Line: No, I would not recommend this to a friend

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  • 39 out 39 people found this review helpful

    Return

    • Macon, GA,
    • Mar 5, 2016

    Don't buy this item. From my experience, there is no customer service and I was on hold from 7:45 until 8:00 pm and then I get a recording that they closed they close at 8:00. This is very bad customer service.

    Bottom Line: No, I would not recommend this to a friend

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  • 33 out 36 people found this review helpful

    Shop around first

    • Kentwood, MI,
    • Mar 3, 2016

    Not easy to assemble. Nothing lined up. It took over 3 hours to assemble. You can find something better and cheaper.

    Bottom Line: No, I would not recommend this to a friend

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