About Smart Steam
Smart Steam claims to be a revolutionary dryer towel made of thermal fiber material that can absorb water, which is then released as steam when exposed to the heat inside your dryer, to effortlessly remove wrinkles and stubborn creases without ironing. On top of this, Smart Steam is claimed to soften fabrics as it tumbles, without the need for dryer sheets or fabric softeners, making your clothes immediately ready to wear, hang, or fold.
Smart Steam is claimed to be ideal for all garments, fabrics, and linens, including shirts, skirts, trousers, sheets, tablecloths, and more. Smart Steam can be used over and over again, and when it needs to be cleaned, the company claims it’s machine washable.
If you have a lot of clothes that require ironing, or even ones that make frequent trips to the dry cleaners, can Smart Steam help you save time and money so you can spend more time doing the things you love? Consider the following:
Lost In Translation
First, in the constant attempt to differentiate themselves from their competition, companies (especially those within the “As Seen on TV” industry) will use big words to make simple concepts sound spectacular. In the case of Smart Steam, the manufacturer claims it’s made of “thermal fiber” that can help add steam to your dryer. And while this is almost certainly true, it’s simply referencing the fact that Smart Steam’s fibers can absorb water, which then turns into steam when exposed to sufficient heat within your dryer.
In short, using this definition, essentially every other piece of material in your home could be classified as being made of “thermal fiber,” including your bedspread, curtains, drapes, and rugs.
You May Be Able to Add Steam to Your Dryer For Free
With this said, while Smart Steam seems like a genuinely good idea, keep in mind that there are numerous homemade methods you can use to add steam to your dryer and to release the wrinkles in your clothes. For example, Lifehacker has a method of using ice cubes, Stylecaster claims you can dampen the toe of a sock, while Simply Stated advises that you can dampen a plain hand towel and throw it in your dryer.
As such, you might want to try a couple of these methods out and see how well they work before placing your Smart Steam order.
What Is Smart Steam’s Online Customer Reputation?
The company behind Smart Steam (name unknown) manufactures a wide range of ASOTV products, including No Sweat Socks, VChic, and Easy View HD, as well as Mr. Lid, Weed Thrasher, PivoTrim, and many others. According to online customer reviews found here at HighYa, as well as through Amazon.com and many more, the manufacturer’s products appear to have mid-range online customer reputations, with some products (e.g. Mr. Lid) performing very well, with others (such as Easy View HD) performing less-than-stellar due to complaints of poor quality and not working as well as advertised.
Other common complaints appear to reference numerous upsells during the checkout process (often leading to order totals that are much higher than anticipated), and poor customer service.
Smart Steam Pricing & Refund Policy
4 Smart Steam towels are priced at $10 plus $15.90 S&H (yes, you read that right!), bringing your total to $25.90.
Smart Steam comes with a 30-day refund policy, less S&H charges. To put this in perspective, if you’re dissatisfied with your purchase and decide to return your towels, you’ll immediately lose almost $16 in S&H, which is 60% higher than the cost of the product itself. And this is before you include the cost of shipping Smart Steam back to the manufacturer, possibly adding another $3-$5 to your total loss.
In order to initiate the refund process, you’ll need to contact customer service at (262) 787-2033.
Can Smart Steam Help You Spend Less Time Ironing?
Chopping to the Point: Although the concept behind Smart Steam seems to work at least reasonably well, it’s not new, and can be implemented using materials you already have in your home (e.g. a sock toe or a damp, clean towel). As such, in our opinion, there’s nothing that clearly makes Smart Steam worth the added expense, or that justifies rolling the dice on the extremely high, non-refundable shipping and handling charges.