About Sono Bello

By specializing only in body contouring, Sono Bello claims to have performed over 35,000 procedures, and to be “the nation’s leading liposuction and body contouring specialist.”

As such, the company’s 45 specialized physicians use “advanced micro laser, and power laser-assisted liposuction equipment, as well as numerous invasive and non invasive sculpting techniques” to help “you achieve your specific beauty goals.”

Sono Bello is headquartered in Scottsdale, AZ, though they have 19 locations across the U.S. However, only four Sono Bello centers are listed with the Better Business Bureau (Portland, OR, Beverly Hills, CA, Minneapolis, MN, and St. Louis, MO), and ratings range from A- all the way to F.

In general, it appears that the majority of online customer reviews regarding Sono Bellow are negative. The most common complaints we encountered during our research cited that initial consultations are conducted with salespeople (not physicians) who often use high-pressure sales tactics to get you to put down a deposit, and poor post-surgery results (see more about this in the Bottom Line section).

How Sono Bello Works

With 19 centers located throughout the U.S., Sono Bello claims to provide “technically advanced, highly personalized” body contouring services that can help you instantly and effectively remove targeted fat—especially for any of your problem areas that diet and exercise aren’t effectively addressing.

To accomplish this, Sono Bello utilizes three primary procedures, which include:

  • Laser Lipo with TriSculpt™ – As the name suggests, the TriSculpt™ process entails 3 steps: “wide-awake localized anesthesia, power-assisted liposuction and laser liposuction,” and is an ideal procedure for your stomach, waist, arms and legs. While you’re awake, your physician will use micro cannulas to gently suck out unwanted fat. Then, a separate micro cannula equipped with a low-power laser is used to remove fat from smaller areas, which also stimulates collagen production.
  • Venus Freeze™ – An FDA cleared, non-surgical reduction procedure that reduces the appearance of cellulite by using a combination of Radio Frequency (RF) and Magnetic Pulses. According to the company, the procedure is painless, and you’ll feel only a gentle warming and massaging sensation on your skin.
  • VelaShape™ – As the only “safe, effective and virtually painless FDA-cleared non-surgical medical solution for body reshaping and cellulite treatment,” VelaShape™ can provide ideal results in as little as four treatments. The technology works by shrinking fat cells and chambers, and reducing the appearance of cellulite on the surface of your skin.

According to the Sono Bello website, these procedures are much less invasive than traditional liposuction, and require much less healing time. In fact, the company claims that most clients walk out of the office immediately following their treatments, and return to normal activity within a few days. In addition, the company claims that these procedures are available for both men and women, and that they can treat a wide variety of areas, including chest, chin, waist, abs, arms, back, and legs.

Sono Bello Pricing

While Sono Bello claims that their services are affordable, no pricing information is listed on the company’s website, other than claiming that prices start at $1,249 per area, with a minimum of three areas treated. Due to the highly customized nature of the procedures, you’ll need to contact the company at 800-995-1136 to schedule your free consultation (see more about this in the Bottom Line section).

With this in mind, Sono Bello claims to offer monthly payment options and zero percent financing upon approved credit.

Bottom Line: Is Sono Bello a Scam?

As with any medical procedure, there are always risks involved, and not all patients will achieve the same results. With this in mind, let’s take a look at some of the concerns we uncovered during our Sono Bello research:

First, outside of failure to experience meaningful results, the most common complaint we encountered cited high-pressure sales tactics. Unbeknownst to most customers, your initial Sono Bello consultation is not with a physician, but is instead conducted by a salesperson. Many customers complained that they were given inaccurate information during their consultations (e.g. about the results they could reasonable expect, the amount of healing time involved, etc.), and that the company is more concerned about convincing you to put down a deposit than they are about helping their patients look better.

With this said, remember that any deposit money you hand over is non-refundable, so make sure you fully intend to follow through before doing so. In fact, you may want to leave the office and think about your options for 24 hours before proceeding.

Finally, it’s important to note that according to this article, one Bellevue patient died as a result of acute lidocaine intoxication after receiving treatment from her local Sono Bello clinic, which ultimately resulted in a lawsuit that was settled for $1.8 million.

Read Next: Under Eye Bags, Acne Scars & Neck Creasing: When Over-the-Counter Treatments Aren’t Cutting It

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28 Customer Reviews for Sono Bello

Average Customer Rating: 2.4
Rating Snapshot:
5 stars: 8 4 stars: 1 3 stars: 1 2 stars: 2 1 stars: 16
Bottom Line: 32% would recommend it to a friend
Showing 1-11 of 28
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  • 5 out 5 people found this review helpful

    Pending

    I cannot give an overall rating here YET but I went into Sono Bello for an initial appointment on October 06, 2016 & talked to a man whose name I cannot remember & his signature is not legible on the paperwork I received. But we discussed what I wanted to have done on my face, which included an eyebrow lift, some face lifting, & lifting under my chin. I paid a down payment of $1,195 & surgery was scheduled for early November.

    On October 2 I went into the office & paid an additional $10,000 prior to the surgery, scheduled for November 10. I was given lots of good instructions & met the doctor who would do the procedure, Dr. Lesavoy. I liked him immediately & felt totally comfortable with going forward on this procedure. On the day of surgery I came in at 11 a.m. per their instructions & was taken into a 'surgery room' where I sat in a very comfortable chair & was given three very strong pills to take. They knocked me out within a few minutes. I also apparently was given a shot on the inside of my left arm. I know this because over a week later I still have a big purple bruise there. Within minutes after I was out the procedure was started by sticking a sharp needle into my neck. This immediately brought me 'to' & I was screaming & thrashing around. The pain stopped & I apparently blacked out again. Moments later another sharp pain in my throat, & I was thrashing around again. This time I heard the doctor's voice saying "she is not a good candidate for this we will have to give her a refund."

    After that I apparently blacked out again & the next thing I remember is my friend who came to pick me up being there. Somehow she managed to get me home & I totally passed out & didn't wake up until many hours later. I lost that whole day. The next day I called Sono Bello to ask them what happened. I talked to office staff & told them that I would naturally expect a refund, per the doctor's comments as well as the fact that I apparently was not a good candidate for this procedure. Later another woman from Sono Bello called me & we discussed this, & I indicated that I wished to have a refund. I assured her that I was disappointed (& I was) but obviously per the doctor I was not a good candidate for this procedure. Apparently, there are a few of us who cannot tolerate this procedure. The doctor who was going to do the procedure was kind, courteous, totally reassuring, so hopefully I will have a good ending to this review.

    It has been nine days so far & I have not heard from anyone at Sono Bello, so will write them a letter & add another review soon.

    Bottom Line: No, I would not recommend this to a friend

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  • 80 out 84 people found this review helpful

    Misleading Information

    It has been 7 months when I had my upper arm, bra line, lower and upper abs done.

    Let's start with the initial consultation. The PCC who saw me said, among others, that If I will have my upper arms done, it will transform from saggy to firm and that there will be a tiny incision and pointed to the front upper side of my arm.

    She further explained a bit that the impression left is that it will be a dual result, liposuction which will remove the fats and sculpting, which will make the skin look firm.

    She then proceeded on using her calculator, offered a reduced "Promo" price and that for me to be able to avail of that price, I have to pay it upfront. I told here that I will think about it and will decide/pay in the next 2 days.

    A very close friend was with me during the initial consultation and heard all about the discussion.

    After we left Sono Bello, I received more than 4 calls from different Sonobello Staff reminding me about the payment. I told them that my initial discussion with the PCC that we agreed I will be paying in 2 days time.

    Again, I was bombarded by 2 more calls prior to my payment date.

    The surgery went well, I guess. My upper arms, upper and lower abs done first then after a week my back bra line.

    I was scheduled to come back for several post-op follow-ups which were mostly Sono Bello taking pictures of the different areas.

    Last month, during my 6th month after having the surgery, I requested if my doctor can be present so that I can ask him questions.

    First, my upper arm still looks big to me and that my concern is that I have now a more prominent saggy skin. The doctor short of commented, “Of course you are 51 so you have to expect that”.

    I was then offered by the nurse to go for a non-surgical procedure which she said has no guarantees whether it will firm up my arms and I was asking to pay for the reduced package price upfront to lock up the discounted offer.

    I thought that having the laser lipo will have the result of a firm lipo sculpted arm.

    Sad that I did not get to read these reviews and that fellow patients are considering legal action. Please update me.

    Bottom Line: No, I would not recommend this to a friend

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  • 97 out 101 people found this review helpful

    Lipo body sculpting

    Would not recommend Sono Bello to anyone, in fact, people need to start a class action law suit against these people. A friend of mine had this procedure done, was given false info from the people giving the consultation. As for the procedure itself, it has left her bed ridden and excruciating pain. And was told it would take up to three months to recover. She can't see any difference, and has spent her savings on this. These people are only after your money not your welfare. And my friend's self-esteem is low. She put her trust and faith in these people, not to mention all her savings, to be in constant pain and little, if that, results.

    Bottom Line: No, I would not recommend this to a friend

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  • 164 out 169 people found this review helpful

    No Sono Bello

    • Schaumburg, IL,
    • Sep 30, 2016

    This is a brief account of my Sono Bello experience at the Schaumburg, Illinois location. My initial consultation was with a "Patient Care Consultant" who is not medically trained or part of the procedure. The Consultant is basically a Sono Bello sales person who handles the scheduling for your procedure.

    After a high pressure sales technique I was persuaded to pay $6800 for upper/lower abs and love handles (flanks) which I paid in full before leaving the office. I was then pressured into scheduling a pre-surgery consultation 4 days later and the actual surgery 3 days after that without been given a chance to process the information received.

    The "PCC" then instructed me NOT to go online and look up any information pertaining to Sono Bello to avoid getting discouraged and changing my mind. After reading MULITPLE NEGATIVE reviews from all the Sonobello locations which seemed to be endless, I decided to give Sonobello the benefit of the doubt against my better judgement.

    I met with the doctor that was going to do my procedure during the scheduled pre-surgery consultation and immediately felt uncomfortable. The doctor stood by the door and was clearly rushing me through the process to get me out the door and appeared disinterested in my concerns. I was given paperwork to read and told to ask any questions but when I did I was made to feel like I was being a bother.

    I had a very uneasy feeling and after receiving the paperwork I left. I went home and began to research the doctor and could not find 1 positive review. I felt like I was reading reviews on procedures performed by Dr. Frankenstein. I called the "PCC" and explained the situation and stated there was NO WAY I would allow this doctor to do a procedure on me.

    The "PCC" said she would reschedule me with another doctor because Sonobello did not give refunds. Reluctantly I went along with the process and was scheduled for another consult with a different doctor. The experience went better but everything still seemed rushed. After reading the financial agreement it states that if you cancel 5 days before your procedure you are not entitled to a refund which is why I believe everything is rushed from the beginning so you immediately fall into that category and give Sonobello a reason to fight you for a refund.

    The "PCC" insisted on immediately scheduling a surgery with the second doctor to "save my spot" telling me we could reschedule if needed. I informed the “PCC” I would need time to check with work and make arrangements to have the required recovery time since my job is physically demanding and was told it wouldn’t be a problem. After a few days I contacted the "PCC" and stated the date they assigned me did not work for me and provided a date that would give me time to make the proper arrangements. The "PCC" then verified the date which was approximately 2 months away and stated there was an opening and everything was ready to go. The “PCC” also told me I would need another pre-consult that would be done about a week before the procedure.

    During that same conversation the "PCC" told me that the doctor that I met with initially was no longer working there due to lots of complaints which made me wonder why they would have given him to me in the first place. Two months have passed and the day of the consult comes which is 1 week before the scheduled procedure. While sitting in the waiting area, I'm listening to 2 patients that are there for follow up appointments complain about their procedures, follow-up care and their doctors. These 2 ladies are even lifting up their shirts showing how bad their experience was, their individual results and 1 of them was complaining about the doctor that was going to perform my procedure. I was then taken to a room and a short time later the doctor came in.

    During the pre-op consult I was told I gained weight since the last time I was there where and the nurse and doctor seemed to make a joke about that which made me very uncomfortable. While in the room with the doctor and nurse, someone from the front desk came into the room and informed me that she was sorry but the date I was going to have my surgery has been cancelled. The doctor then responded "this isn't my problem that's something you people need to work out" then left the room. The doctor was very cold and made me feel unimportant which made me question how I would be dealt with after the procedure.

    I was NEVER contacted about the change in schedule and was told I would have to wait 7 days for the doctor to become available. I was then escorted out of the room where my consultation was conducted and brought to front desk (on the employee side) where I feel I was ambushed by the staff. I was surrounded by 5-6 employees and told to sign paperwork if I wanted the next available appointment with the doctor 7 days later than originally scheduled.

    I asked to speak with the “PCC” but was told she was in a consultation and couldn’t see me. To avoid making a scene, I signed the paperwork for the date pushed upon me by the staff and left. While in the parking lot, I attempted to reach the “PCC” by phone but was only connected to her voice mail. I left a message explaining what had happened and that the new date pushed upon me would not give me enough time to recover and asked for a return call. I waited a week without a return call so I emailed the “PCC” as well as left another message on her email.

    Eventually the “PCC’ called me and I explained the situation as well as all the negative feelings. I explained that I could no longer ignore the obvious unprofessional treatment and truly felt my wellbeing would be an issue having anything procedures performed on me. I asked for a refund and explained how Sonobello failed to honor the contract when they cancelled on me and was told that I still was not entitled to a refund, I can either lose the money or have the procedure performed. I have spoken with the “PCC” and was then directed to the office manager requesting a refund and was denied by both. I was told that “corporate” denied my request but were willing to waive any rescheduling fees.

    I then asked to speak to the mysterious “corporate” personnel that denied my request but was told “we cannot give out that information.” The reviews I have read are almost a blueprint of what the Sono Bello experience provides, and I refuse to let Sonobello perform any procedures on me. I am not a masochist and don’t want to be the person who is laying in a hospital bed wishing I did not get the procedure done and just gave up on recovering my money.

    I will be seeking Legal representation to recover my money as well as lost wages from taking time off work to have the procedure done that Sonobello failed to do as well as any court costs associated with this.

    Bottom Line: No, I would not recommend this to a friend

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  • 36 out 58 people found this review helpful

    Very happy with the results.

    I am 68 years old and have had some work done over the years. I feel I can give an honest review. This was my first experience with corporate medicine.

    I knew exactly what I wanted done. I felt Jennifer, the sales woman, understood me.

    I met the Doctor the day of the procedure. I had a mini lift. Dr. Strand and his nurses were wonderful! I was very comfortable during the entire procedure. I left with a tight garment over my head that I had to wear for 24 hours. That was awful. The next day Dr. Strand gave me a different garment that worked just fine. I was given pain pills but, I didn't need to take many.

    It has now been a month and I am very happy. I look at least 10 years younger. The bruising disappeared within a week. I have very little swelling left. Tomorrow is my one month appointment. I expect Dr. Strand to give me the okay to get back to golf and exercise.

    I think they can charge less because they have smaller overhead than single practice doctors. Don't be afraid to have the surgery under local anesthetic. I was comfortable the entire time.

    The women who expected to lose weight with lipo suction (in my opinion) should not have been told they would lose weight. Eat less and exercise more and when you lose weight, then have your skin tightened.

    Bottom Line: Yes, I would recommend this to a friend

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  • 97 out 103 people found this review helpful

    Lipo

    • St. Louis, MO,
    • Aug 27, 2016

    Overall I can see a slight difference in my lower abdomen and other areas hit. My biggest complaint was the PAIN and I'm tough. I've had 2 C-sections and this was much worse. No way one could recover in a few days. Literally took weeks to move around normally and 3 months before I could hit the gym and/or run. Therefore, I gained weight after procedure. 5000 bucks later, it's not really worth it.

    Bottom Line: No, I would not recommend this to a friend

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  • 91 out 91 people found this review helpful

    Venus Freeze

    After realizing that a chin surgery I got done gave my horrible results, I searched for a solution to improve the appearance of my chin. Sono Bello in San Antonio, TX offered me sessions called Venus Freeze ensuring me that it will fix my problem.

    After the second session of Venus Freeze, I realized that the treatments were not going to solve my problem since I spoke to a surgeon who said the only way my chin can be corrected was from getting another surgery done. I spoke to Sono Bello about this matter so that I can discontinue with the session however they did not allow me to cancel my remaining sessions. Sono Bello insisted that I had to continue all my sessions as per the contract.

    I had no choice but to go to every session and continued to see no results. The staff at Sono Bello knew that it was not working for me and did not care. My chin now looks worse than it did before going in. It is upsetting that there are places like these that claim to give results when all they do is steal people’s money.

    Bottom Line: No, I would not recommend this to a friend

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  • 118 out 121 people found this review helpful

    My wife has been conned

    My wife has been desperately trying to lose weight prior to our 'Christen wedding' next weekend. Unknown to me until the day before her appointment (about 2 weeks ago ) she told me she was going to see someone about losing weight, she assured me she wasn't going to book any procedure but just to see what this Sono Bello was all about. During the day she sent me a text at work and asked me to trust her about a decision she made to go through with the procedure of laser liposuction. I was concerned about the cost but she assured me (after deliberation) we could afford it. Knowing she was desperate to lose the weight (body fat) and what she was told that she would look good on her Wedding day by the consultant, I agreed for her to go through with the appointment she had already booked.

    Now my wife is a God loving truthful woman and I believe her every word, so when she was told she would feel and look good for her big day I was obviously happy for her. The wedding by the way is 3 weeks after the procedure, which is next weekend. She's laying next to me asleep after telling me she sees no difference in her body appearance. Her stomach is hard, not firm as in a good body tone, but hard as in a plank of wood, she's in constant pain and clearly upset that she was sucked in by a 'sales pitch' not a medical consultation.

    I still don't know how much the complete procedure has cost us, our first payment is due in September, but I can assure anyone reading this, if I personally don't see any difference in my wife's appearance I will be seeking legal advice about compensation for misleading information about the results that she was told she would expect to see within the time period prior to her wedding day.

    Bottom Line: No, I would not recommend this to a friend

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  • 87 out 88 people found this review helpful

    Bad, bruised, extreme pain, messes up face

    I am over 50 and tired of looking old. Had loose skin on my jaw line. They assured me I would look better and I would not be bruised. They lied and charged me $7000 to mess up my face. It is still swollen and black and blue and one side has a hole in the jaw next to my lip. I plan on filing a law suit. They even charged me $132 for an $8 tube of Arnicare. These people need to be stopped from screwing up people's faces. They spend thousands on advertising to suck you in. Take my advice. Go someplace else for a facelift.

    Bottom Line: No, I would not recommend this to a friend

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  • 98 out 98 people found this review helpful

    Scam Don't Do It!

    I was greeted by a very professional staff member and nurse who informed me that the procedure was simple and easy to do. I was informed that I would be able to walk out of there and go about my normal business day and only feel slight discomfort after the surgery. I was told my body would look fabulous afterwards. My cost was $8000. I didn't get to meet the Dr. Until just before the surgery. I got out of procedure hurting every where. I was told go home and rest. I went home all wrapped up and sore. The next day I could barely move. So I was lying in bed comatose and hurting. My husband and daughter looked after my bandages. I had big gaping wholes in my side (which weren't suppose to be there) and stuff poring out of them. I called Sono Bello and told them.

    The Dr. And nurse informed me it was normal and that after a week it would be fine. It wasn't! My holes were still one when I went to see the doctor. He informed me it was because I had thick skin and that I was too old for the procedure, and that is the reason I hadn't healed yet. I informed the doctor that I have not lost any weight. He said that it's normal, and that it would take up to three months to begin noticing the result.

    Short story: Three months passed by and I still have not lost weight and had been talked into purchasing their body contour suits that would tighten me up as part of the procedure! I bought a 2x and a Large one right up front. I never lost any weight.

    On my last visit as I quit going afterwards, I was told by the doctor that he knew it wasn't going to work as I was too fat and too old. So there. He said to me, “What do you want me to do about it? If you must know I'm a tummy tuck doctor in another office.” He gave me his card and said to come and see him. I left hurting and in pain. This company preys off of desperate woman's weak points and charges money knowing their procedures do not work for plus size women! It's a SCAM. They should be sued, Soon as I get enough money I'm going to sue them!

    Bottom Line: No, I would not recommend this to a friend

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  • 79 out 82 people found this review helpful

    Not what they say

    This is a very nice facility and the staff are really nice, including the surgeon. However, I feel like it was a waste of my money. I did not have results similar to the after pictures they showed during my consultation or that are posted on the website, and yes I know that results will vary by person. At my 6 month post procedure appointment, only when looking at the pictures before the procedure and up until that point, could I see a little improvement and my extra fat thinning out. I knew going into the procedure that I would have excess skin, being that I have had three c-sections, but I am not satisfied with the overall results of this procedure. I had my upper and lower abdominals and waist worked on. I eat fairly healthy and I do some working out but yet I am still trying to get rid of some of the same fat prior to the procedure. If I could get 3/4 of my money back I would not feel like I was ripped off. Very disappointed customer.

    Bottom Line: No, I would not recommend this to a friend

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