About Spicy Shelf

Spicy Shelf touts itself as a way to organize all your spices, using your existing cupboard space. They claim these U-shaped units are stackable, adjustable to fit any cabinet, and can organize up to 64 spices so you can see them at a glance and access easily.

Spicy Shelf is sold by Infomercials Inc, a direct marketing company based in Utah. There is no information, rating, or accreditation available about them on the BBB website at the time of this writing.

How Spicy Shelf Works

Spicy Shelf consists of 2 plastic adjustable shelving units that are in the shape of a horseshoe and 10 3/8” deep. They come with both large and small legs for stacking. To use Spicy Shelf, clear out the cupboard you intend to use and remove the regular shelves.

Next, take the Spicy Shelf and adjust the size according to the directions by adding back pieces to the unit. They claim it will fit any shelf area from 7.5” to 17”. If you are placing in a cupboard that already had shelves, you can use the existing shelf pins to set Spicy Shelf in place; otherwise, you can use the included (short or long) legs.

If you have a cupboard wider than 17” they suggest you use 2 Spicy Shelves in a “double-wide” configuration (or use to one side.) They claim Spicy Shelf can be used in 4 different configurations with one set of Spicy Shelves, with more choices available the more Spicy Shelf sets you buy.

They claim it installs in minutes, uses no special tools, and is made of durable plastic that is easy to clean. Once you have the Spicy Shelfs in place, they say the shelves run along the sides and back of the cupboard, leaving the middle area open; they state you can place your spices around it and be able to see every bottle.

They claim this is much better than hunting for spices in a jumbled cupboard. They say one set can hold up to 64 bottles of a standard spice size. (For taller bottles, they suggest you can put them in the center of the cupboard.) In addition, they say that Spicy Shelf can be used for medicines, vitamins, cosmetics, lotions, crafts, and more.

The website contains written and video testimonials from women (and a token man) who gush that Spicy Shelf has made their lives more wonderful by making the cupboards organized and spices easy to reach even for the “vertically challenged”.

Each Spicy Shelf Order includes

  • 1 Spicy Shelf Set (2 units with short and long leg attachments)

Spicy Shelf Pricing, Shipping, and Returns

They say a Spicy Shelf Set costs $19.95 plus $7.95 S & H for a total of $27.90. But if you would like more than one, you can purchase the second set for $19.95 and shipping is free. If you want up to 4 more (6 total) the extra units are $10 each with shipping included. They ask to allow 4 to 6 weeks standard shipping for your order. Once you get your Spicy Shelf order, you have 60 days to try them. If you find they don’t fit, or any other reason, return them (you pay the postage) and they will refund your money less any S & H, if applicable.

Bottom Line: Is Spicy Shelf a Scam?

This product seems to work as advertised and has a good return policy. If you are looking for a way to get your spices (or lotions, makeup, vitamins, etc.) organized, this may be what you are looking for – and maybe they’ll add you to the testimonial page.

43 Customer Reviews for Spicy Shelf

Average Customer Rating: 2.5
Rating Snapshot:
5 stars: 10 4 stars: 1 3 stars: 2 2 stars: 3 1 stars: 27
Bottom Line: 30% would recommend it to a friend
Showing 1-20 of 43
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  • 2 out 2 people found this review helpful

    I Love it!

    • by Mrs Smith,
    • Ontario,
    • Feb 13, 2015

    I received this as a gift and I love it. We have a lot of spices in different sized jars, and this works wonders in our narrow cabinet. We removed one of the shelves, stacked Spicy Shelf, and it's great. Everything is accessible.

    Bottom Line: Yes, I would recommend this to a friend

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  • 3 out 3 people found this review helpful

    I agree, It's a scam

    • by Donna,
    • Vermont,
    • Jan 21, 2015

    I went to their website to order the product, and when I realized the shipping would be $15.95 for one spicy shelf, I tried to cancel, did not submit the order. But they charged my card anyway and I am still waiting after two weeks to receive it. Go to Amazon or a store to buy it if you really want it.

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 3 people found this review helpful

    Meaure first!

    • by Mark,
    • Portland, OR,
    • Dec 30, 2014

    Absolutely unusable for a 32" wide shelf area. Was lied to by a BB&B employee when I gave measurements. If your shelf is 30" or less it might work.

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 3 people found this review helpful

    Just placed order yesterday

    • by PJ,
    • Dec 28, 2014

    Did not receive order yet, but got a call from my credit card company about fraudulent charges that posted to the credit card I used after I ordered. Coincidence? Maybe. Just letting you know what happened to me.

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 2 people found this review helpful

    Good product

    • by Jill B,
    • Atlanta, GA,
    • Dec 27, 2014

    Received as a Christmas gift. Easily accommodated my 17" cabinet space. My cabinets have built in shelves, so i had to omit the stabilizing leg supports. I used 2 small pieces of velcro to secure to left cabinet wall, and an Old Bay Seasoning bottle as a center support (it was just the right height!) Instructions were in English and thorough.

     Two improvements might be an additional leg for center support, and instructions on how to disassemble. I goofed up the 1st shelf by not making it wide enough, so I used the 2nd shelf for my project.

    Bottom Line: Yes, I would recommend this to a friend

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  • 2 out 3 people found this review helpful

    Not worth it

    • by Connie,
    • New York, NY,
    • Dec 26, 2014

    My cabinets are 22" wide therefore there were not enough extensions to be able to use the 2 shelves one above the other. Making this a waste of money.

    Bottom Line: No, I would not recommend this to a friend

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  • 5 out 5 people found this review helpful

    Buyer beware

    • by Paul ,
    • Denver, Colorado ,
    • Dec 14, 2014

    I was interested in the product especially with the "2 for 1" offer, so I went online to place the order. I soon learned that you are required to provide your credit card information BEFORE you find out the total "Shipping and Handling" charges. That results in you paying more than the normal price for the two items, plus the shipping and handling is added.

    Now comes the real problem: There's no way to cancel the order and they already have your credit card information. They charge your card and ship out (1 shelf, not the two you were trying to price) without you actually placing the order.

    When I received a package from them, it took 4 months to sort out the fraudulent charge with my credit card company.

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 5 people found this review helpful

    Great Spicy shelves but needs a center back support when fully extended.

    • by Robert Radnich,
    • Nov 22, 2014

    I bought 3 sets for my wife. We love them and it really does free up space and organize things. In our smaller medicine cabinets, they work fine as is.

    But in our larger and wider spice cabinet I fully extended them with the included extensions using the current shelf brackets. I did not use the included feet and it fit great. The only problem is that when fully extended they sagged with the weight of the spices.

    It was an easy fix by going to the hardware store and getting a common white metal shelf bracket strip and 2 shelf brackets and securing them on the back wall of the shelf. Someone posted using a screw into the back wall to support center when fully extended.

    We love them and are buying some for relatives for Christmas.

    Bottom Line: Yes, I would recommend this to a friend

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  • 3 out 4 people found this review helpful

    Website is a trap, product is great.

    • by Raymond,
    • Cleveland, Ohio,
    • Nov 19, 2014

    I tried to get pricing on multiple units and in order to get such info you need to enter payment info. I never completed the order, or did I? It was shipped and I was shocked. I cancelled payment with PayPal.

    I did call them and they are very polite and cooperative about the rejection of the order. I am only disappointed with the website so be careful.

    I did purchase the item in a store and it is a bit chintzy but it does a great job of organizing the spice cabinet. Just be careful.

    Bottom Line: Yes, I would recommend this to a friend

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  • 3 out 3 people found this review helpful

    Good Product

    • by Marlene,
    • Nov 18, 2014

    I read some poor reviews about this product but my husband bought it so we decided to put it together and try it out. We were pleasantly surprised! It was not difficult to put together, it is a sturdy product and it fit into the cupboard perfectly. It held all of my spices in an organized fashion as it is advertised to do so. I love it!

    Bottom Line: Yes, I would recommend this to a friend

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  • 6 out 6 people found this review helpful

    No Problems

    • by Teresa,
    • Michigan,
    • Nov 8, 2014

    I bought my Spicy Shelf at Bed, Bath and Beyond, with a coupon for $14.99. The Instruction sheet and recommended videos made it very easy to use. It was easy to put together many different ways and did exactly as promised. I did end up returning it simply because the cupboard I wanted to use if for was just a little too wide and I did not want to waste that extra space but couldn't really fit anything in that space. I found a different way to organize that space, but this product was exactly what I expected.

    Bottom Line: Yes, I would recommend this to a friend

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  • 3 out 10 people found this review helpful

    I DID NOT order this product... RED FLAG

    • by G.Roy,
    • Ottawa, Canada,
    • Nov 8, 2014

    I've been caught in ONE scam in my life. That's one too many. Now I am weary of EVERYTHING that I can't buy in a store. I would never buy this product for one simple reason. The shipping is almost 50% of the price if the item. Just how heavy are a few pieces of cheap plastic. Watch out for RED FLAGS, people. Most especially, mail order, not available in store, free trial period, etc. If it sounds too good to be true, IT IS. Go to Ikea and buy their gorgeous little wooden spice racks for under $10!

    Bottom Line: No, I would not recommend this to a friend

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  • 5 out 6 people found this review helpful

    SCAM...DO NOT ORDER

    • by Debbie Milam,
    • Henderson, KY,
    • Nov 7, 2014

    I also tried to back out of the order on the page where it says click to process when I saw the outrageous shipping and handling costs. They make you put your paypal info in before that page so they get their money regardless. Also... BEWARE... I went in to paypal and they had their website set to RECURRING PURCHASES... I deactivated that but they still got their initial payment that I did not authorize and now supposedly it is on its way. There is NO WAY to contact them. They got you.

    Bottom Line: No, I would not recommend this to a friend

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  • 0 out 1 people found this review helpful

    No English Instructions!

    • by Lorraine Dobson,
    • Tulsa, Oklahoma,
    • Nov 6, 2014

    I had seen this on TV and bought it at Walmart. It came with instructions but I soon found out non are in English. Seriously? It's going back.

    Thank goodness I bought it at Walmart and not from the TV. From the reviews I've seen there is no way to return it. What a bunch of scammers.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 1 people found this review helpful

    Shady business

    • by Krista,
    • Nov 5, 2014

    I just received an email confirmation that my spicy shelf has been shipped. Here's my problem. When I filled out the order form, they didn't tell me about the enormous shipping and handling fee until the last page. I wanted to change my mind and delete the order, but there was no option available to do that. So I went back a couple pages to find the one with payment information, thinking I could delete my credit info. It skipped that page. All in all, after trying for quite a while to delete the order by one means or other, I finally decided to just close it out since I hadn't hit the confirm button. They never sent me a confirmation notice, or anything like that, just the "congratulations" email telling me it had been shipped. So, if you don't want to pay a shipping and handling fee that is almost as much as the spicy shelf, don't start filling in the order form. It might be a wonderful product, I don't know yet, but their business dealings are shady in my book.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 1 people found this review helpful

    This is a scam!! don't go near it

    • by Rita Cheresnowsky,
    • Boston MA,
    • Nov 4, 2014

    I bought it on the TV add. It is really awful and not what I expected. Want to return it within the 60 days and cannot get through to Customer service. Yet they will not take returns without authorization! The phone answers with an automated survey which then tells me I've received a free cruise to the Bahamas. When I don't say yes, then I am disconnected. The shipping address of 300 Returns Road should have been my first clue that this company doesn't even really exist.

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 4 people found this review helpful

    Flimsy Product

    • by David,
    • Chardon, OH,
    • Oct 22, 2014

    I saw the commercial and thought this product was the perfect solution to my disorganized spice cabinet, so I ordered it.

    The concept is very clever. However, once installed it is clear that there is not enough center support of the back shelf when you put spices on it. It deflects significantly even though spice containers only weigh several ounces. I assumed it would collapse over a short time, making a huge mess in the cabinet.

    I installed mine using the shelf support pegs rather than the dozens of leg spices, assuming it would be more sturdy. Good luck if you use the leg pieces.

    My "fix" to the problem was to install a small wood screw into the cabinet in the center of the back shelf. This allows the shelf to sit on it for support, much like the shelf support pegs do to the side shelves.

    Once modified it is relatively stable and solid. It does organize the space very well and it eliminated the clutter of all those bottles of spice.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 1 people found this review helpful

    Spicy shelf = junk

    • by Daisy,
    • Oct 21, 2014

    This product is flimsy and not worth the money. The spices kept falling off the too narrow shelves. The only thing it did was give me a chance to clean out my spice cupboard. Thank goodness I bought it locally so I don't have to go through the hassle like others have to in order just to return it.

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 3 people found this review helpful

    Scam alert for sure

    • by Larry ,
    • Fort Lauderdale ,
    • Oct 19, 2014

    I bought the product with the buy one get one offer. I also purchased the deluxe version. I never got the deluxe version I was charged for two of them when I called customer service they stated that that offer ended long ago. I went back to the website with them on the phone was still there. I was promised a phone call back within four days and one month later I still don't have it. The product is cheap they use a bait and switch tactic and they should be paying me to take their product. The product is trash and so is their customer service.

    800-721-7123 is the customer service number for those who are interested. But don't expect too much.

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 3 people found this review helpful

    Scam Wrong product sent, no way to contact them

    • by marvin10,
    • Yonkers, NY,
    • Oct 14, 2014

    Sent a different product that does not work on my cabinets. Cannot find a valid phone number. Does anyone know how to get in touch with them?

    Bottom Line: No, I would not recommend this to a friend

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