About Suisse Anti Aging Serum

Suisse Anti Aging Serum makes a whole lot of claims, but ultimately provides little proof to back them up. The company even uses the exact same site design as dozens of other anti-aging products!

To find out what’s going on with Suisse Serum—and many others just like it—keep reading.

Suisse Serum: Many Products, Same Face

If you scroll through the Suisse Anti Aging Serum website, which claims to provide you with younger, radiant-looking skin, you’ll encounter a lot of “hype” words, like advanced, patented, and intelligent. These are meant to excite you.

You’ll also learn that the ingredients it contains are claimed to repair your skin, lift and plump, prevent damage caused by free radicals, and to prevent itching, peeling, and cracking. The end result? Your skin will look smooth, supple, and resilient.

What’s not to get excited about? Look younger with minimal effort? Yes please!

But based on our experience, you almost certainly shouldn’t expect any of this with Suisse Serum. Why? Let’s start with the basics.

The Most Popular Anti-Aging Website Template

In Avoid These Anti-Aging Sites Like the Plague, we outlined the growing trend of anti-aging companies who use the exact same website template to sell their products. These are so similar that often the only thing different is the product name and picture.

Outside of this, you’ll find the same models featured, the same before and after images, and even identical text. To see for yourself, take a quick look at the sites for Magic Face Therapy, Premiera Matrixyl, and Dermaliere. Then, compare them with Suisse’s website.

What do they all have in common? Pretty much everything.

In our opinion, many of these companies are selling the same product under different names, in order to keep taking customers’ money. Once the jig is up for one product, they’ve already got another one ready to launch.

What are these companies running from, exactly?

The True Cost of Suisse Serum

Suisse’s manufacturer hooks you by only making you pay $4.95 to cover S&H. For that price, you’ll get a full 30-day supply.

What they hide in the fine print is that after 14 days, you’ll be charged an outrageous price (in this case, $91.36!). And you’ll be enrolled in their autoship program, meaning you’ll receive more Suisse Serum every month and charged $91.36 each time.

The say you can cancel your trial, autoship enrollment, or request a 30-day refund by calling 888-339-1909. But like nearly all of these other trial-based anti-aging products, you’ll probably get a lot of pushback when talking with customer service. You might even get hung up on, or have to call your credit card company to finally stop the charges.

A Word about Suisse Serum’s Arbitration

Arbitration is “the private, judicial determination of a dispute, by an independent third party.” In layman’s terms, this means you’ll meet with someone who has no interest in your lawsuit in order to help resolve it.

However, arbitration agreements often favor the company who creates them, while severely limiting your legal rights. For example, you can’t take Suisse’s manufacturer to court if you experience damages, or become part of a class action lawsuit.

If you places an order on the Suisse Serum website, you’ll automatically be bound to their arbitration agreement, which could work against you.

Suisse Serum Contains Some Important-Sounding Ingredients

Sure, Suisse Anti Aging Serum contains some scientific-sounding ingredients, like Biosphere, QuSome delivery, and Biofil spheres. Not to mention others, like vitamins and antioxidants, topical immune boosters, and a face firming peptide.

Here’s the catch: Of these, only QuSome is an actual product. The others are only mentioned in anti-aging template sites like Suisse’s! The remainder—while possibly beneficial for skin—use too vague terminology to provide any information of value.

What about all that scientific evidence?

Suisse Anti Aging Serum’s Clinical Claims

An 84% decrease in fine lines and wrinkles, a 95% increase in collagen production, and a 74% decrease in the appearance of fine lines and wrinkles? I bet those claims caught your eye!

You might have been even more impressed when, at the bottom of their website, you learned that this occurred during a clinical trial of “several hundred women,” all of which experienced “dramatic visible anti-aging results.”

Curiously, the Suisse Anti Aging Serum site doesn’t provide any clinical evidence to back this up. Why? In our opinion, because the claims are grossly overstated, or they’re simply made up.

Is Suisse Anti Aging Serum a Scam?

Like anything else in life, there’s no way to be 100% certain about anything. But does Suisse Serum display all the characteristics of a rampant anti-aging free trial scam? Every. Single. One.

We’ll gladly change our tune if shown otherwise. In the mean time, we’d strongly recommend avoiding Suisse Anti Aging Serum, or any other product that uses these same tactics.

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61 Customer Reviews for Suisse Anti Aging Serum

Average Customer Rating: 1.1
Rating Snapshot:
5 stars: 0 4 stars: 2 3 stars: 1 2 stars: 0 1 stars: 58
Bottom Line: 3% would recommend it to a friend
Showing 1-11 of 61
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  • 1 out 1 people found this review helpful

    No record I cancel product

    Three days after receiving the products, I wrote a letter to Suisse Post Office Box. They have no record they received. I did not have a phone number until I got my bank statement. The man I spoke to did not cancel my file and I received another shipment again March 2017. You can not return the product.

    Do not deal with this company. They rip you off.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 1 people found this review helpful

    Scam

    • Warminster, PA,
    • Mar 28, 2017

    Don't order the free trial. It's a scam! Sure, you just pay the $10 to get the sample size creams. Then they try charging you $180 for them later. Don't do it. One star is too high but they make you pick one.

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 4 people found this review helpful

    Beware the cost!

    I looked all over for terms and conditions before ordering this over the internet to make sure I wasn't being scammed. It wasn't until I reached the "thank you for your purchase" confirmation that I saw the fine print at the bottom. Membership is $399.75 per month plus shipping. Are they out of their minds? Read other reviews saying that the monthly cost is $91, so I don't understand the $399 charge on the confirmation I received.

    I called ten days after the order date, even though I didn't receive the items until five days later. When I called they offered 35% off, then 50% off the price. I insisted that I want to cancel future shipments. The rep did cancel my order and supplied me with a confirmation number and follow up email. At least if I get charged by this company, I have a backup to provide to Visa.

    Bottom Line: No, I would not recommend this to a friend

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  • 6 out 6 people found this review helpful

    Poor product, even worse customer service

    I am always on the lookout for the next new thing, so I ordered the product. I guess I misread when I ordered because I thought I had 30 days to decide, but it is only 14.

    When I saw the credit card charges for almost $200 (I ordered "samples" of the skin serum and eye cream) I called and was basically told that I was three days too late to cancel, and I just purchased both products, and what I paid for originally was shipping. I was planning on canceling my subscription because the cream makes my skin red and hot for several hours after application. I guess I didn't say the right thing the first time I called because I was basically told I was out of luck.

    After I hung up with customer service, I found the "fine print" on their website and read where they do offer a money back guarantee, so I called the next day to ask for a refund because I do not like the product and will not use it anymore. The first time I called I was put on hold to "verify" and was hung up on. I called again, and after about fifteen minutes of discussing/arguing and being offered a 35% discount, even after I explained that I do not like the product and will not use the product, I was FINALLY told that I would receive a refund.

    I was disappointed by the product because there was so much hype about it, but even more disappointed in the customer service. This is certainly not the way to launch a new product as most of these negative reviews are more about the customer service than about the product itself.

    Bottom Line: No, I would not recommend this to a friend

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  • 6 out 6 people found this review helpful

    Not an honest company

    • Colorado,
    • Mar 22, 2017

    So, I didn't do any checking on this product until after I ordered it and I found this site. I did not see in the fine print where I was going to be charged the $91.25 and then be entered into the auto shipping.

    So I called the number that was on my receipt and told them that I would like to cancel, and the person on the other end did send me a cancel receipt. I have not received my product as of yet, and I was not told that I needed to send it back when I receive it, but I do not believe that it has been shipped yet and it is still at the warehouse.

    I will be watching my credit card to make sure that I am not charged anything. I am so glad that I found this site because I would have never know about the monthly auto ship and the charges on my credit card. I believe if you have a honest company with an honest product, you would not have to use this kind of marketing.

    I would not recommend it.

    Bottom Line: No, I would not recommend this to a friend

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  • 12 out 12 people found this review helpful

    Don't do it!

    • Colorado Springs, CO,
    • Mar 18, 2017

    Everything you have read is true; this is a scam! I got two products at their promotional rate, about $10 altogether.

    Unfortunately, I'm like a lot of people who don't read all of the fine print, stating that after 14 days if you don't cancel you will be automatically billed monthly for about $90 per product. So on day 15, I get an alert from my bank to a possible fraudulent charge, one for $91 and change, and the other for $89 that did get processed. The $91 charge never went through, but the other was being processed.

    So I called the company and talked to an incredibly rude customer service agent, who I'm certain was sick of getting calls from numerous upset customers who felt they had also been scammed. She said that in order to cancel my subscription I had to pay the $89 and the $91 that my bank flagged for suspicion. I said that I simply wanted to cancel and that my payment for the original "promo" products had only gone through 10 days ago, so I hoped I was still within the timeline. She began to tell me about a new promotion that they were offering; you can keep your subscription for a 35% discount!

    No, I just want to cancel my subscription and get my money refunded please. Since no payment had actually been processed yet, my bank said they would be able to reverse the transaction. She told me I had to pay the other $91 now in order to cancel, or she would send my info to the collections agency (she also said I had 30 days to cancel, which is not true). I asked to speak to her supervisor and she said it would be over an hour to speak to one, but I told her I would hold.

    Ten minutes later I spoke to a man that said they would not charge me for the transaction that was declined, and that with the promotion going on, he could refund me the 35% of the $89 they had already taken. So I paid an additional $50 plus, to simply to cancel a subscription I was not aware I signed up for (my mistake), for a product I wasn't going to receive any longer.

    Long story, long, I have the products, and I'm not at all impressed with them nor with the company I dealt with. The tiny silver lining is that my lack of research and reading the fine print ended up only costing me $50 instead of nearly $200. Moral of the story, do your homework, read the fine print, and don't buy any Suisse products.

    Bottom Line: No, I would not recommend this to a friend

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  • 13 out 13 people found this review helpful

    Don't waste your time

    • Colorado,
    • Mar 9, 2017

    First, I never received the product yet the "trial" starts the day you order. I sent an inquiry via email, and they stated they needed to "verify" me, yet that is the email I first purchased the trial with and even sent them my order number. I believe they are stalling as to get to the end of the "trial" so they can charge my card. I have since read lots of terrible reviews and wished I would have seen those sooner.

    Bottom Line: No, I would not recommend this to a friend

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  • 21 out 21 people found this review helpful

    Scam with fraudulent representations

    I called in to cancel and this is what their customer service agent did.

    1. She said I had to return the product and pay a $9.00 (approx) return fee or be billed for the $89.00 and be enrolled in the auto-ship program.

    2. She refused to let me talk until she goes through the entire spiel the company required of her.

    3. I referred her to the terms and conditions spelled out on their website as follows:

    1. Payments and Payment Processing - By clicking "Order Now", I agree to the terms and conditions. I will be charged $5.95 for shipping and handling and receive a trial bottle of Suisse Serum. The trial bottle is mine to keep. If I do not cancel within 10 days + 4 days shipping, I will be billed $89.42 for the bottle received and enrolled in the membership program, charged $89.42 (Free Shipping to Auto-Ship Members) every thirty days from the first charge of $89.42 and sent a fresh supply.

    She then had to put me on hold to "read the terms and conditions." When she returned, she gave me full credit for any charges. I did receive an email confirming the cancellation.

    I asked her why she gave me bad information about the terms and conditions. She said she did not give me bad information as the company policy is to tell customers they must return the product and pay a fee for the return.

    It is apparent their marketing technique is a scam and should be reported to the various state agencies in the states they are working.

    I do not know if the product works as I will probably throw it away. If were any good they would not have to go through this type of marketing.

    Bottom Line: No, I would not recommend this to a friend

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  • 25 out 26 people found this review helpful

    Scam, they will take your money!

    The product does nothing!

    The site does not clearly state that they will use four days to ship, and that goes toward your 14-day trial. You will be charged $92.00 for a product that does not work at all. Your actual trial begins the moment you order the product, and it is a scam to take you money!

    After I became extremely upset, they offered to give me an employee discount of $50.00. I will be contacting the Better Business Bureau, as well as spreading word of mouth and using social media to make people aware of this. I work for an attorney and will be checking to find out what else can be done about this false advertising.

    On top of this, the phone number listed on my receipt was incorrect, and I had to go through another company to find out the real phone number.

    Bottom Line: No, I would not recommend this to a friend

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  • 31 out 33 people found this review helpful

    What a crock of crap

    • Aurora, CO,
    • Feb 13, 2017

    So yesterday I ordered the free 30-day trial and paid $4.95 for shipping and handling. Come to find out I should have done my research before I purchased this product. I did not read the Terms and Conditions, which was my fault. But really, you want to charge my credit card $91.36 monthly from here on out? Shouldn't there be some sort of regulation OR bold print on the order instead of just you clicking on a link?

    I called the phone number at the bottom of my order confirmation (888-604-9168), but it's not even Suisse! IT'S NOT EVEN SUISSE It's a totally different company. The guy was very nice and gave me the phone number I should call, which is 800-797-1080.

    I first spoke to Jay, who told me that if I canceled the membership today, with my free trial being sent out today, that I would have to send it back OR I should call back prior to March 13th to cancel my membership, and I wouldn't have to send back the free trial. He went through a whole list of discounts he could give me. I decided to get off the phone with him and call back. I then spoke to Victor, who said if I don't cancel he'll give me a 34% discount, I said "no thanks". He then said "how about a 50% discount?" "No thanks." He then (supposedly) canceled my order and hopefully, the only charge on my credit card will be the $4.95.

    I then called back a THIRD time and spoke to Sherry (who was very nice). The product has already been shipped. If I don't return it, they will charge my credit card the full price. She said once I receive the order, I can call back and get the return address to send it to, and I will get charged a $9.95 restocking fee (plus my cost to ship it back). I asked her if she could give me that info now while I'm on the phone with her, and she did. She gave me the return address P O Box, and a long number to include.

    So, to sum up, I just ordered this yesterday for $4.95 and then once I receive the product and return it, they are going to charge me an additional $9.95. Then I will be out another cost for sending it back. This will probably be a total of approximately $20 or so, and the time I've spent on the phone with this company and my time returning the product.

    All three people I spoke to gave me different information or left out information. What a waste of time and energy. NEVER AGAIN.

    I am VERY skeptical and will be keeping a close eye on my credit card account. With all the previous reviews and the troubles I am reading, I am not expecting the best.

    Unfortunately, I will never order something like this again on the internet. This is not a good company! Why do I even have to click on one star?

    Bottom Line: No, I would not recommend this to a friend

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  • 22 out 23 people found this review helpful

    Scammed

    I was scammed out of almost $200 by this company who I thought I was getting a free sample from.

    I was told that I would get a refund with a $9.95 restocking fee, plus I have to pay to send the product back. I do not feel confident that I will get my money back.

    I am undergoing chemo for cancer and I was not even able to try the product.

    Bottom Line: No, I would not recommend this to a friend

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