The Black Tux Reviews

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The Black Tux

Overall Rating

4.7

380 Customer Reviews

Summary

The Black Tux is a tuxedo and suit rental service that comes with purchase options as well. Learn what customers are saying about this service.

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Customer Reviews

4.7 Stars out of 380 Reviews
5 Star:90% 4 Star:1% 3 Star:0% 2 Star:0% 1 Star:7%
93% Recommend This Service
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Posted on May 10, 2016

Excellent

By Lance, Nashville , Verified Reviewer

I thought I would fit better in different sizes than what I had originally selected and they were 100% right. I had to get pants altered locally. I snapped a photo of my receipt and was reimbursed the next day. Excellent company!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on May 10, 2016

Great tux at a great price with excellent customer service!

By Shelby , Dayton, Ohio, Verified Reviewer

This company is wonderful! My son's tux was on back order and the tux was delayed in getting here. I emailed and the same night they emailed me back and the tux was here two days later.

I was worried that I wouldn't have time to get it altered but that wasn't needed. The tux fit perfectly and my son looked wonderful! Thank you so much for making the effort and getting the tux to us.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on May 10, 2016

Great Experience!

By Michael, Austin, Texas, Verified Reviewer

Renting a tux is generally a painful and expensive experience. This was neither of those. I went through the process, picked out my tux and punched in my sizes. A few weeks later I got an email suggesting a different size with the guarantee that if they were advising me the wrong size Black Tux, the folks could get me the right size pronto (and before my event). They were correct on the size and the tux ended up fitting perfectly. The customer service throughout was great!

Got a lot of great compliments on the tux!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on May 11, 2016

Wedding success

By Larissa, Verified Reviewer

We ordered charcoal suits for the groom, all the groomsmen, and our dads for our wedding last month. We did the wedding trial to sneak peek the fit/quality/color of the suit we wanted and loved it. When everybody from the party got their tuxes (shipped to their homes, a week before the wedding), there was only 1 sizing issue. We called in and had a new jacket for the groom within two days. All the guys agreed that is was way easier than making trips to a tux shop to get fitted, especially since our guys lived all over the place in different states. No trip to the tux shop before and after the wedding day, too.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on May 11, 2016

Nice AND Easy

By Brian, Arlington, VA, Verified Reviewer

These ease of renting for a busy lifestyle was very nice. I went online, place an order, and it was delivered a week before my event (ample time to return). The fit was very nice. The Tux was also very comfortable.

Bottom Line: Yes, I would recommend this to a friend

Posted on May 11, 2016

Excellent

By Spencer, Lexington, KY, Verified Reviewer

Ever gone through the horrible experience of discovering your friend found a suit for you to rent from Men's Wearhouse so you could participate in his wedding? I've gone through it several times, and it's outlandishly expensive, no chance at a nice, modern fit or true custom tailoring, and did I mention expensive?

I recently participated in a wedding where the groom chose black tux instead. What a breath of fresh air. The website is easy to use, and gives you literally anything you could want or need to ensure you're requesting your perfect size, right down to shipping you a tape measure for free.

They don't do half sizes, but it'll still fit better than the only other rental alternative in the wedding game. I also saw in a previous review the complaint that their 'sizing experts' may change your size, this is a completely optional service and if you read all the check boxes as you fill in your sizes, you can easily where to click to keep them from possibly doing this.

When you get your order, it's similar to unpacking an iPod: everything in its place and a place for everything, even including a shipping label and tape to seal up the box for its return.

My tux fit great, even better than the suit I wore for my own wedding, and I got a free pair of socks.

In case you're still on the fence, I recently rented yet another wedding outfit from Men's Wearhouse: pants, vest, and shoes cost about $50 more than a better looking and more convenient whole tuxedo from The Black Tux.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on May 11, 2016

excellent look

By Lawrence Condon, Stillwater, MN, Verified Reviewer

Both my daughter and son were married in the past year, and they both used Black Tux for their wedding party and parents. I was very pleased with the quality of the suit and shoes, and the service was efficient. The fit was excellent, and they recommended short rather than regular for the suit jacket. People who needed it got replacement sizes in time for the wedding.

Bottom Line: Yes, I would recommend this to a friend

Posted on May 15, 2016

Great Experience

By Jared , Columbia, MO, Verified Reviewer

I've rented from Black Tux on multiple occasions and have always had a great experience. The last event that I used them, I needed a different pant size and customer support went over and above to make sure I had the correct size in plenty of time before my event. As a business owner I can tell you their support staff is above the norm.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on May 19, 2016

Great service

By Sudil , Pennsylvania, Verified Reviewer

The Black Tux provided excellent quality tuxes the two times that I've used their services. They've also shipped different sizes out for me as well when needed and covered the cost of slight alterations. A great experience overall.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on May 19, 2016

The Black Tux: Welcome to the Future

By Kyle, Los Angeles, CA, Verified Reviewer

I thought the selection of tuxedos was very current and stylish. I found the website easy to navigate and the staff friendly and helpful. Some of the items didn't fit and the company sent replacement garments to my hotel, my event was in another state. I had an amazing experience using The Black Tux.

Bottom Line: Yes, I would recommend this to a friend

Posted on May 19, 2016

Black Tux is an A+ Service! Easy order.

By Jesse, Los Angeles, CA, Verified Reviewer

Great website with a solid selection. It also contains an ease of ordering. The tuxedos showed up on time and fit me perfectly. Easy box to return upon completion of event. An All around 10. Thanks, Black Tux!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on May 19, 2016

Impressed

By Christopher Rosado, New Jersey, Verified Reviewer

The shirt didn't fit so I and called and received a replacement shirt within 2 days. Also, I forgot to return an item they sent me out another prepaid shipping label and they didn't charge me late fees. There were no questions asked and they had fantastic service. I highly recommend!

Bottom Line: Yes, I would recommend this to a friend

Posted on May 19, 2016

Easy and Perfect

By Nate, Verified Reviewer

The Black Tux was incredibly easy to use and extremely convenient. I waited until the last minute and only ordered a week ahead of the event. Put my measurements in, they made a suggestions on the fit, the tux came in two days later and fit perfectly. Could not have been easier to ship back as well. Have already recommended to several friends and will definitely use them again.

Bottom Line: Yes, I would recommend this to a friend

Posted on May 20, 2016

Great product and service.

By Kevin, ID, Verified Reviewer

Did all the measurements and fit was excellent except for the white shirt. One phone call, and a new shirt with corrected measurements was here two days later.

Bottom Line: Yes, I would recommend this to a friend

Posted on May 25, 2016

A Tux Worthy of the White House

By Mark Jackson, New York, Verified Reviewer

Ordered this for the White House Correspondents Dinner. Top quality cloth and cut. Frictionless process from order to return. Well done.

Bottom Line: Yes, I would recommend this to a friend

Posted on May 25, 2016

Prom Perfection

By Sarah, North Carolina, Verified Reviewer

Excellent customer service from beginning to end. I greatly appreciated the personal attention received from each representative with whom I had contact. Measuring was simple with the videos, ordering was a breeze with the website, and returning was efficient with return label and even packaging tape included. The personal contact really makes this company a step above the rest.

Bottom Line: Yes, I would recommend this to a friend

Posted on May 26, 2016

Excellent Service

By Eric, Philadelphia, Verified Reviewer

We couldn't have been happier with The Black Tux! The guys looked great, and I was super confident in my grey suit for my wedding. The process was super easy, and everyone's suit fit great. They were all impressed with the ease of ordering and fitting, and we will all be upset for future weddings that don't use this great service. I highly recommend.

Bottom Line: Yes, I would recommend this to a friend

Posted on May 29, 2016

A+ Experience

By James Reid, San Francisco, CA, Verified Reviewer

It was a super smooth process! The tux fit perfectly (which is rare) and I was so happy.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jun 9, 2016

The Black Tux Is Remarkable.

By Ian, Illinois, Verified Reviewer

Phenomenal customer service. Sent 3 shipments, even overnight. Shipped the last package directly to my hotel, at no additional charge, to make perfectly sure that I had the correct size for the whole tux ensemble in time for the wedding event. Forgot borrowed cufflinks and sent them back by mistake. The customer service person without hesitation was committed to return the items after receipt of the return shipment. Excellent customer service at the post-sale, post-event stage makes this company even more remarkable.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jun 15, 2016

5 Star On Any Scale

By Zech Weaver, Saint Cloud, FL, Verified Reviewer

The suit I ordered fit me perfectly after I so easily put in my measurements. They made sure I got my suit a week before my event, even though I ordered it late, and their customer service was incredible. The boxing and packaging was absolutely 5 star material on any scale and I will definitely rent from them again in the near future without doubting their variety of suits will suit my need.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jun 16, 2016

Top-Notch Attire and Customer Service

By Alex, Great Falls, VA, Verified Reviewer

The tuxedos were great. Perfect fit, high quality, and looked amazing. The price was comparable to competitors. The design and experience of the website was on-point. Customer service was spectacular. This was the easiest and most pleasant tuxedo renting process that I have ever been involved in. It was just so easy, from start to finish.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jun 17, 2016

Black Tux uxedo rental.

By David Slovak, London , Verified Reviewer

Extremely reliable, delivered ahead of the wedding, with enough time to deliver another tux because the first one was too big, and another pair of shoes because I had given my size in UK sizes, not US. All contact with staff was excellent, they were all super helpful, polite and patient, giving the reassurance one needs when there's lots to organize for a wedding. I could not have asked for a better service. These guys rock!

Bottom Line: Yes, I would recommend this to a friend

Posted on Jun 17, 2016

Great experiance

By Art, United States, Verified Reviewer

Living out of state from the location of the wedding, it simplified everything for me. Being able to send measurements, getting it mailed to me, and mailing it back. I messed up some measurements and everyone I spoke to was very polite, on the ball, and helpful. Alls well. Thank you.

Bottom Line: Yes, I would recommend this to a friend

Posted on Feb 19, 2017

Professional and proficient

By Billy, Lakeland, FL, Verified Reviewer

From the first contact to arrange my at-home try on, to the easy return the process, it could not have been any easier.

None of my groomsmen nor I were in the same city, and one was 1,800 miles away. The Black Tux made the measurement process, receiving the tuxedos, and returning them so easy. We all received our tuxedos on time, with a try-on time, and were contacted by our personal concierge to see if everything fit well. It is an amazing concept and executed flawlessly. And most of all, we all looked great on the wedding day.

Go The Black Tux!

Bottom Line: Yes, I would recommend this to a friend

Posted on May 5, 2017

Great service, will use it again

By Lisa Driscoll, Pennsylvania, Verified Reviewer

I was skeptical about ordering a tux online, but I'm glad I did. The quality of the tux was great. The price was better than any I had gotten from the local stores. And, the customer service was superior. I had to exchange my son's tux for a larger size, and they couldn't have been nicer or more helpful. Shipping was included, and we received the new size in plenty of time for his prom. It was a remarkably smooth experience.

Bottom Line: Yes, I would recommend this to a friend

Posted on May 8, 2017

Amazing tuxes, even more amazing customer service.

By Peter Boggeman, St. Louis, MO, Verified Reviewer

So easy, such amazing customer service, and I absolutely love the tuxes used for my wedding. I wish I could have kept them!

I had to work with customer service a couple of times just to make sure all my groomsmen had everything ordered and those that wanted to a la carte their order could do so. It was great.

I am not planning on getting married again, but if I need a tux rental, I know where I'm going.

Bottom Line: Yes, I would recommend this to a friend

Posted on May 11, 2017

Great service!

By Deanna, Indiana, Verified Reviewer

The tux was a perfect fit, and the rental and return process couldn't have been any easier. Thanks! We will be using them in the future and recommending them to all of our family and friends. Great service!

Bottom Line: Yes, I would recommend this to a friend

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