About TouCan

Billed as “the world’s easiest hands-free can opener,” the TouCan Can Opener features 1-touch operation, the ability to work on any shape or thickness of can, and an ultra-strong, built-in magnet to keep your lid in place and make disposal a snap. All you have to do is place the TouCan on top of the can, press the button, and your can will be open in seconds, making it an ideal option for those with arthritis or joint pain.

In order to accomplish this, the TouCan Can Opener’s unique outside blade clamp is claimed to use 100 pounds of force to penetrate the can’s seal at precisely the right place and angle, which leaves edges that are smooth and safe (this also allows the lid to pop back on for refrigerator storage). In addition, the TouCan also features a “bottom beak” that can be used to open jars, cans, and bottles

And once you’re finished using your TouCan, the manufacturer claims the can opener is easy to clean and fits into any drawer for easy storage.

If you regularly strain your hand trying to open cans, or find the process too painful, can the TouCan Can Opener help you enjoy everything cooking has to offer, but without the pain? Consider the following:

Hands-On TouCan Test

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When It Comes to Hand-Free Can Openers, You Have Options

If you’ve ever encountered an “As Seen on TV” product before, you know that the manufacturers create intensely interesting infomercials to draw you in, and hype their promises with big claims. It’s almost like you can’t look away.

Despite this, the fact is that many ASOTV products are simply slightly different versions of products already widely available on the market, and the TouCan Can Opener appears to be no different. You can see just how many options you have by typing the phrase “hands-free can opener” or “electric can opener” into your favorite search engine.

In fact, the TouCan Can Opener used to be sold under the name Smart Touch fairly recently, so it appears to be a rebranded version of one of the company’s other products.

On top of this, considering the TouCan’s steep, non-refundable S&H charges (more about this shortly), many of these options will likely end up less expensive.

Non-Hands Free Can Opener Options

In addition to hands-free options like the TouCan, keep in mind that a countertop can opener might be a viable option for you, especially if you open a lot of cans on a regular basis.

Granted, many of these options will be too big to store in a drawer, will take up permanent space on your countertop, and won’t be completely hands-free, although they should still provide easy operation, even for those with grip issues or with painful hands.

In other words, there are a wide variety of options you can explore before making your decision. For more information, we’d also recommend reading through EBay’s Complete Can Opener Buying Guide and About.com’s list of Arthritis-Friendly Can Openers.

TouCan’s Manufacturer Seems To Have a “Flighty” Reputation

The TouCan Can Opener is manufactured by Telebrands, the largest company within the “As Seen on TV” genre, who makes dozens of other popular ASOTV products, including Hurricane 360 Spin Mop, Grassology, Ankle Genie, and many more. What are HighYa readers saying about these products?

Among more than 200 reviews, these products have an average rating of 1.5 stars here on HighYa, primarily due to complaints of poor quality, not working as expected, and poor customer service experiences. Sure, you might not experience the same with TouCan Can Opener, although it’s certainly worth noting.

Also, it’s important to mention that Telebrands had a C rating with the Better Business Bureau (up from an F rating a couple months ago), based on 1,223 closed complaints. In fact, Telebrands’s BBB accreditation was revoked due to their complaint volume, and the company was investigated by the NJ Attorney General’s office in 2014 for allegedly violating the Consumer Fraud Act. Since this time though, Telebrands appears to have been actively working to clean up their reputation.

TouCan Can Opener Pricing & Refund Policy

One TouCan Can Opener is priced at $19.99 plus free S&H, although you’ll be able to order a second TouCan for an additional $9.99 S&H at checkout.

As with most Telebrands products, the TouCan comes with a 30-day refund policy, less S&H charges. If you choose the BOGO offer, this means you could lose just as much in S&H charges as you’ll receive as a refund if you’re dissatisfied.

With this in mind, in order to request a refund, you’ll need to contact customer service at 844-863-0165.

Can the TouCan Can Opener Help You Avoid Painful Hands?

When it comes down to it, the TouCan Can Opener’s 1-touch operation and hands-free capability could realistically help you keep going in the kitchen, without having to worry about painful, throbbing hands—but so can dozens of similar products.

In other words, because you’ll almost certainly have many local options available that are nearly identical, we’d recommend searching local retailers before placing your TouCan Can Opener order. At the very least, this could save you some hard-earned money in lost S&H charges, as well as make the return process as easy as hopping in your car.

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120 Customer Reviews for TouCan

Average Customer Rating: 1.3
Rating Snapshot:
5 stars: 4 4 stars: 2 3 stars: 3 2 stars: 4 1 stars: 107
Bottom Line: 8% would recommend it to a friend
Showing 1-11 of 120
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  • Great Idea, Chinese JUNK.

    Since my wife has hand problems, thought this was a great idea, so ordered one. Worked great for a dozen cans or so, then just sits on the can and chews up the inside of the lid.

    Contacted the company website and after some time got the complaint sent. Return advice was that it only had a thirty day warranty but if you purchased the red and white one, five years.

    Since the batteries lasted longer than the product you have a good flashlight but no opener. Chinese JUNK.

    Bottom Line: No, I would not recommend this to a friend

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  • Excellent

    • Floral Park, NY,
    • Nov 4, 2016

    Great experience, works the first time and every time. It's so easy to use. I'm going to buy one for all of my kids.

    Bottom Line: Yes, I would recommend this to a friend

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  • TouCan can opener is junk

    I bought the TouCan can opener - it worked for two cans and hasn't worked since. I would never recommend this to anyone. And there is no phone number to return it.

    Bottom Line: No, I would not recommend this to a friend

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  • A Piece of Junk

    I've had this can opener for eight months. I have opened no more than 30 cans, and it no longer works, just sits on the can and clicks noisily.

    What a piece of cow dung, as is the company that pedals such garbage.

    By the way, they know they are selling an inferior product, or they would not so piously give the buyer a 30 day only warranty. I'd guess 95% of the products marketed the crap out in less than a year.

    With the cost of shipping and handling, exorbitant to say the least, my 30 cans only cost about $1 each to open.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 1 people found this review helpful

    TouCan Can Opener doesn't last

    I purchased the TouCan Can Opener from Publisher's Clearing House. I began using it in January, 2016. It was a little tricky to get it to work at first. Once I got the hang of it, it worked fine, until it didn't. I tried to open a can yesterday, and the opener just quit!

    I tried replacing the batteries, but couldn't get it to go. And pushing the stop button didn't help. It had a tight grip on the can and it was a struggle to free it from the can. Wish I had read these reviews first!

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 1 people found this review helpful

    TouCan Opener

    • Florida,
    • Aug 26, 2016

    Don't waste your money on this like I did because it's junk.

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 3 people found this review helpful

    Delivery is a problem

    • California,
    • Jul 23, 2016

    After placing an order, I was informed that delivery of this item would take 3-6 weeks. If I wanted to pay an extra $9.95, it would be rushed. I had already paid and I was communicating with a mechanical order taker, not a person.

    Wish I could have backed out of that mess. This review probably won't be seen, because they won't want you to know how they do business.

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 4 people found this review helpful

    TouCan

    • Franklin, PA,
    • Jul 8, 2016

    Do not waste your money! The first time I used it, on the second can it blew apart. Total waste of money.

    Bottom Line: No, I would not recommend this to a friend

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  • 7 out 7 people found this review helpful

    Not built to last

    • Great Falls, VA,
    • May 22, 2016

    I bought 2 of the "Deluxe" models. The first one worked fairly well out of the box. However, over the course of 50 cans and a few months it got to where it would not cut deep enough to break the metal seal. The failure was gradual and performance dropped with each use until the opener would not open the can even with multiple rotations around the can.

    Upon calling Toucan's customer service, I discovered these units only have a "30 Day" satisfaction guarantee. In effect there is no warranty. The representative was quick to try selling me on their "Plus" model which he said had a 5-Year warranty. Interestingly, the "Plus" model appears to be the same design with the only difference being in the outer housing, so the longer warranty does not necessarily mean a better product.

    After arguing the point, the company finally relented and offered to send me a free replacement. I have to give them credit for that much, although I doubt the replacement will last any longer judging from the other reviews here.

    Bottom Line: No, I would not recommend this to a friend

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  • 7 out 8 people found this review helpful

    Businesses who sell this crap should be fined.

    To start off with I'm a 100% disabled veteran who doesn't have much and sometimes no use of my left hand and arm. I bought this thinking this could help me be more independent by doing more things myself.

    This TouCan can opener opened 2 cans real good but that was it. After that it would just go around in circles but not cut into the can.

    I would not recommend this piece of crap to my worst enemy.

    Bottom Line: No, I would not recommend this to a friend

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  • 7 out 8 people found this review helpful

    Doesn't work

    • Los Angeles, CA,
    • May 13, 2016

    I was very interested in the product since arthritis has made it difficult to use conventional can openers. So I ordered two Toucans through the special offer.

    I was very careful to position the unit properly on the can. I pushed the button and it went around just like on TV. When it was done, however, the top was still on just as tightly as ever. So I tried it again. Same result. Tried several more times with no luck. So I tried the second Toucan. Exactly the same thing happened. I even tried to forcefully pull off the can's top, but it was a tight as ever.

    What a disappointment. I wish I had seen this website before I ordered. Hope they won't hassle me when I call for a refund.

    As one other reviewer said, it's not worth even the one star I gave it. (You have no choice, you must give it at least one star, which is the lowest possible rating.) This is a definite zero product.

    Bottom Line: No, I would not recommend this to a friend

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