About TripTogether

In business since 1993, TripTogether is a social travel site that helps you “meet a trip companion for every trip,” and to share your travel experiences with the world. The company claims to have helped 300,000 travelers across 11,000 cities and more than 200 countries.

TripTogether is owned by Deroche Investments, though neither is listed with the Better Business Bureau, and online information about the company is essentially non-existent. Regarding the website specifically, the most common complaints we encountered during our research included fake profiles attempting to scam other users, and that using the website regularly can quickly become expensive. Despite this fact, TripTogether appears to be enormously popular in the social media sphere, and has more than 18,000 Facebook likes and 2,200 Twitter followers.

How TripTogether Works

With more than 50,000 current members, TripTogether is a website that helps you connect with travel enthusiasts just like you from all around the world. The site claims to help you “learn about the planet” right from the source—local word of mouth—which allows you to get away from your guidebook, and into the minds of the locals.

According to the website, TripTogether provides four primary services. These include the ability to:

  1. Find a traveling partner, regardless of where you’ll be visiting.
  2. Entertain guests from around the world, and to show off your hometown.
  3. Meet locals while you’re visiting a new town.
  4. Share your travel experiences, and help others to learn from them.

With this said, it’s important to note that even though the website can be used for many different purposes, it’s set up more like a typical dating site than one where you’d exchange traveling information.

To create your TripTogether account, simply enter your name and email address, and then choose a password. Alternately, you can set up your account by signing in through Facebook. Either way, you’ll receive one free offline message, and three free minutes of live chat (see more about this in the Pricing section) after signing up. You’ll also gain immediate access, and can begin listing personal information such as your age, nationality, gender preferences for travel partners, uploading photos, and more. If you’re planning a trip, you can also list your destination and the dates under the “Trips” section. Because the ultimate goal of most TripTogether users is to travel to another country and connect with someone they met on the site, safety should be your number one concern. As a result, the company will not allow you to list your personal contact information in your public profile, and strongly recommends getting to know someone well before handing this information over. In addition, you can always contact their Travel Welfare team at support@triptogether.com for advice. Other than these relatively minor “safety nets,” your personal safety is largely up to you.

After you’ve signed up for an account, simply click on the TripTogether home page, where you can begin browsing other users’ profiles. You’ll first need to click on the area of the world that you’re interested in visiting, which will then list other users who would like to travel to the same region or country. At the top of the page, you’ll see text that reads, “I would like to travel to [country] with a man or a woman 18 years and older.” If you click on the “Change” button directly to the right, you can then filter which gender you prefer, their age, as well as individual countries within each continent.

After you’ve found a user that you’re interested in contacting, there are two ways to accomplish this: offline messaging, and live chat. Either way, this will require credits, which are explained in the Pricing section below. Once you speak to another user via live chat, they’ll be added to your contact list, so you can easily reach out to them again in the future.

Finally, if you’re on the go a lot but would still like to have access to TripTogether, you can also download their mobile app. However, this is currently only available for iDevices.

TripTogether Pricing & Refund Policy

Similar to AnastasiaDate, signing up for a basic TripTogether account is free, but if you’d like to utilize the site’s full potential, you’ll need to purchase credits. As such, the pricing structure is as follows:

  • 20 credits for $16 ($.80 per credit)
  • 160 credits for $96 ($.60 per credit)
  • 1,000 credits for $400 ($.40 per credit)

According to the TripTogether website, one credit will buy one offline message, or one minute in live chat. As soon as you run out of credits, your credit card will be automatically charged the same amount as your previous purchase. However, if you’d like to prevent this from occurring, you’ll need to contact customer service at support@triptogether.com. Also, if you’d like to automatically receive updates whenever a new member joins, it will cost you an extra $5 per month.

Downloading the TripTogether app is free, though—just like the website—you’ll need to purchase credit packs in order to get in touch with other members.

Beware of Fake Reviews

Over the course of an 8-month period, we have been receiving an excessive amount of "overly-positive" TripTogether Reviews from identities posing as consumers. However, our system immediately red-flagged the reviews. As such, we had reason to believe that they were not genuine nor from real consumers. Using our undisclosed proprietary system and process, it appeared that the reviews were only intended to artificially boost up the overall rating of TripTogether which would essentially result in deceiving the consumers. The reviews that appeared fake to us were immediately blacklisted and revoked. We even attempted to reach out to the TripTogether as a courtesy kindly asking for it to stop but our requests were ignored.

Pros:

  • Social website that helps you to find a travel partner, and to share travel information with users from around the world.
  • Claims to have helped 300,000 travelers in 11,000 cities, and across more than 200 countries.
  • Positive social media presence.
  • In business since 1993.

Cons:

  • While the site can be used for many different purposes, most members seem interested in romance. So unless you’re also interested in this, there are probably better sites to meet traveling partners and to share your travel information.
  • As with nearly all other dating and social relationship sites, TripTogether has a reputation for including a lot of “fake” profiles – scammers looking to make money. In fact, you can just scroll through the profiles on the site’s homepage and quickly identify which are likely scams, and which are real.
  • No phone number to reach company – only email.
  • All correspondence is credit-based, which can become expensive very quickly.
  • Excessive amount of "over-positive" reviews were received on our website for this product that were immediately red-flagged and blacklisted.

See also: Watch Out for These 6 Red Flags When Dating Online

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42 Customer Reviews for TripTogether

Average Customer Rating: 1.9
Rating Snapshot:
5 stars: 5 4 stars: 2 3 stars: 2 2 stars: 7 1 stars: 26
Bottom Line: 21% would recommend it to a friend
Showing 1-11 of 42
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  • 7 out 9 people found this review helpful

    Avoid at all cost

    • Melbourne, Australia,
    • Jan 28, 2016

    Registered, then presented with payment window preventing me from moving any further. Couldn't read the FAQ's, or policies, or what I'd be getting for my money. Emails to the help desk resulted in canned responses of no benefit whatsoever. Had to email to delete my registration. Have read multiple reviews of the site since and relieved I didn't waste my money.

    Bottom Line: No, I would not recommend this to a friend

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  • 10 out 12 people found this review helpful

    Trip Together

    • Dec 3, 2015

    This site is a scam with many fake photos, and even different people with the same photos sometimes start chatting with you and they don't remember your prior long chats. There are probably very few legit ones (maybe 5%). I happened to see a couple of different names with the same photo. As soon as you have credit in your account then you get many auto computer generated messages, and even some of these exact messages gets repeated many times.

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 6 people found this review helpful

    Is it a scam yes or no

    • Worcestershire, England,
    • Nov 29, 2015

    Plenty of scammer profiles on the site but also plenty of real people on it as well. Like the outside of the web many people try to scam.

    I have had many scam calls from people who are from TalkTalk in England. My advice for travelers looking for a companion: have a very good profile. You will be contacted by scammers but also real people. Just sort the bad from the good. Never tell someone they are a scammer unless you know for sure that they are. I clicked on one attractive lady and then because of this she took a look at my profile and she then decided to communicate with me. We are now communicating using Skype, E-mail, letter, phone, for a month now. This is a success story in every way.

    Bottom Line: Yes, I would recommend this to a friend

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  • 7 out 9 people found this review helpful

    TOTAL SCAM

    • Miami,
    • Nov 27, 2015

    These shady people put you on auto-renew and it's essential a mail order bride of Russians masked as travel companions. I asked for a refund and they send me their legal documents saying I agreed to autorenew.

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 5 people found this review helpful

    Fake site

    • Tanzania,
    • Nov 12, 2015

    Fake website, don't waste your money and time. Nothing here, try other travel sites.

    Bottom Line: No, I would not recommend this to a friend

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    • Feb 13, 2016

      John Shannon

      You're absolutely right. A full on scam!

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  • 2 out 4 people found this review helpful

    Biggest scam

    • Lahore Pakistan,
    • Oct 20, 2015

    Biggest scam site I had ever seen.

    Bottom Line: No, I would not recommend this to a friend

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  • 11 out 15 people found this review helpful

    Total Scam, Customer service is awful.

    One of the women I chat with on TripTogether is also on AmoLatina. I had not seen her on AmoLatina for several days but she was on TripTogether. Every time I suggested we go to AmoLatina, since the chat more efficient, she would have a reason to not shift sites.

    On 30 April, in the morning, I chatted with her on TripTogether. She told me she was in Dubai with her cousin. On the evening of April 30, I saw she was on AmoLatina and TripTogether at the same time. When we started chatting on AmoLatina, she explained, without prompting, that she had been offline for several days while flying back to Colombia to attend a funeral. Meanwhile, the person pretending to be her on TripTogether was saying she was still in the UAE.

    Customer service did not address the concern. Stay away from TripTogether. Total scam.

    Bottom Line: No, I would not recommend this to a friend

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    • Jun 6, 2015

      D_C

      Sounds like a familiar "SCAM."

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  • 18 out 29 people found this review helpful

    If you've got money to burn.

    • Perth, Western Australia,
    • Aug 18, 2015

    I'm convinced the "dames" are paid a retainer/incentive for males to keep answering their crazy questions"how's your day been", "what are you looking for". I blew $100 in a night, and all for zip. Also, beware the Ghanan/Nigerian scammers. The site's full of them. Not only a total waste of time, but money too.

    Bottom Line: No, I would not recommend this to a friend

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  • 23 out 29 people found this review helpful

    Totally fake and a scam. You're an idiot if you paid

    • Aug 12, 2015

    This is a totally fake scam site, they will spam you, most of the women are professional chatters with no intention of ever meeting anyone. They are paid to flirt and get you to sign up for paid services. It's a very very scam/fake site, there is no way to remove your profile without contacting them, no self service buttons etc.. They go far out of their way to promote the site as legit, but in reality a smart person can spot the fakes quickly, beware anyone from Ukraine, Russia, China, Colombia etc. etc., they are paid chatters who in real life can't afford a plane ticket to anyway. So don't be a stupid sucker and don't pay for this site under any circumstances. If you pay, you are a fool.

    Bottom Line: No, I would not recommend this to a friend

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  • 24 out 33 people found this review helpful

    TripTogether is a scam.

    • Bulgaria,
    • Aug 10, 2015

    Just ask for a Skype chat and they would say they do not have a camera lol. So if you want to give it a try, first thing ask to chat on Skype and they would disappear. Those, who say good words about this site, they are the scammers themselves. They all come from Nigeria, Ghana or Ukraine. Do not waste a minute of your time to listen to their vain talk.

    Bottom Line: No, I would not recommend this to a friend

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  • 31 out 35 people found this review helpful

    Caution on this Site

    • Mew Mexico,
    • Aug 6, 2015

    I have not been burned by the site, but almost I think. When I tried to use Pay Pal, they would not accept it. I tried several times, and they said there was a problem. There's nothing wrong with my PP account, they want my credit card number so they can do who knows what.

    Regarding interaction with women on the site, after messaging a few women, it is clear that robots are answering many of the messages, because the responses either ignore what I wrote, or the answer to my question is not even close to what I asked.

    I do believe they have a couple of live operators who will also respond and chat. But these are my theories and I have no proof. Other than experience with similar types of internet scams, where I have been burned.

    Bottom Line: No, I would not recommend this to a friend

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