About True Derma Collagen Serum

If you just finished reading through the True Derma Collagen Serum website, you learned that it’s supposed to smooth the look of stubborn fine lines, restore radiant, firmer-looking skin, and brighten your skin’s appearance.

On top of this, the manufacturer claims that True Derma can also eliminate the look of dark circles, reduce the appearance of wrinkles, enhance skin hydration, and “counter the effects of stress.”

How? By using a “breakthrough formula” that delivers whole collagen molecules to your skin, which will firm your skin’s structure and improve its overall tone. All without invasive surgery, painful injections, or expensive laser treatments!

But in our opinion, there’s some important information you need to know before placing your True Derma Collagen Serum order, which is exactly what we’ll discuss here. And the first topic we’ll address is the role of collagen in your body.

What Is Collagen? Are Whole Molecules Better than Partial Ones?

Along with elastin, collagen is one of the most abundant structural proteins in your skin. And as a structural protein, it works as a sort of “scaffolding” to keep your it firm, vibrant, and youthful looking.

Unfortunately, as we age, our body begins producing less and less collagen, leading to the formation of wrinkles, sagging skin, and so on. This process is also compounded by environmental factors, such as UV exposure, smoking cigarettes, constant exposure to stress, not eating right or exercising enough, and more.

Given this, it might seem reasonable that one way to combat this problem is by applying collagen-containing creams like True Derma Collagen Serum. But, according to SmartSkincare.com:

“Imagine you live in a brick house and your neighbor is throwing bricks at it. Will your walls become stronger or smoother? Of course not: those bricks will simply lay scattered on the ground. 

Same happens when you apply a collagen cream. Collagen is a large molecule, it does not penetrate the skin but stays idly on top of it, only to be washed off during your next shower. Traditional collagen creams are not entirely useless because collagen can hold moisture and makes a decent moisturizer. But do not expect these creams to strengthen your skin.”

So, despite the fact that True Derma claims to use whole collagen molecules in their Serum, other than moisturization, they won’t provide any real-world anti-aging benefits.

But in reality, we don’t think efficacy (or lack thereof) is the biggest concern regarding True Derma Serum. What is it? Keep reading to find out.

Consumer Alert: Anti-Aging Products & Free Trials

It doesn’t matter whether we’re talking about True Derma Collagen Serum, “classics” like Cellumis and BellaVita Anti-Aging Serum, or more recent additions like Neuology Syn Ake and Ageless Illusion, the story’s almost always the same: You’ll pay a small fee to cover S&H (in this instance, $4.95) and will receive a 30-day supply.

As soon as your order is processed, your 14-day trial will begin (it will likely take 3-5 business days for you to receive). Then, on the 14th day, you’ll be charged $98.41 for True Derma’s full price. But it doesn’t stop there, because you’ll begin receiving monthly shipments of True Derma Serum, and will be charged $98.41 each time.

Yes, True Derma claims to come with a 30-day refund policy, which you can request by calling (888) 598-0354 (or, to cancel your trial or autoship enrollment), but you might experience some pushback. Why? 

We’ll cover everything in the next section, but let’s quickly talk about the Serum’s arbitration agreement first.

True Derma Collagen Serum’s Arbitration Agreement

What’s an arbitration agreement? Although it sounds complicated, it just means, “a written contract in which two or more parties agree to settle a dispute outside of court.”

Just because it’s straightforward though, doesn’t mean you shouldn’t consider what this means if you were to experience any damages (financial or otherwise) from using True Derma.

Basically, you’ll be waiving almost all of your legal rights, including taking the company to court through a trial by jury, or joining a related class action lawsuit. And in most instances, arbitration tends to end in a company’s favor, not the customer’s.

Customer Feedback for Products Like True Derma Serum

Before going any further, let’s perform a quick experiment. You’re probably already familiar with True Derma’s website, but now, compare it to sites for other anti-aging products like Neuology Syn Ake, Erase/Repair HA, and Nouvebelle.

Notice anything? They’re essentially identical! But why would a company choose to do this?

Based on hundreds hours of research and thousands of customer reviews (more about this shortly), here’s what we believe: These website templates are used by the same companies (or even just one company) to constantly recycle the same product under a different name. 

And we think they do this once they accumulate too much negative feedback, which allows them to keep selling, despite their poor online reputation. But what’s got customers so upset? Usually, consumer complaints revolve around 3 key issues:

  • Problems with the “free” trial. Most of the time (including with True Derma), the full details of these trials (and their exorbitant prices) are hidden in the fine print on their websites, or deep within the Terms & Conditions. As a result, customers feel scammed when huge charges appear on their credit card, seemingly out of nowhere.
  • Poor customer service experiences. If you saw these unwanted charges on your credit card, what would be the first thing you did? Call customer service, right? Well, when it comes to trial-based anti-aging products, many support staff are specifically trained to make processing refunds, or cancelling trials or autoship enrollments, as difficult as possible. This includes yelling, talking over you, and even hanging up in your ear.
  • Failure to work as advertised. As if all of this wasn’t enough, hundreds of HighYa readers have complained that these products simply don’t work. And in the rare even they do provide some benefit, customers rarely feel that it was a solid value.

Up until now, we’ve talked about some of our biggest concerns surrounding True Derma Collagen Serum (as well as most other trial-based anti-aging products): 1) the claims made by many of these manufacturers don’t hold up to scrutiny, 2) their “free” trials and sneaky autoship programs should be avoided, and 3) they almost always come with low ratings from customers.

But does this necessarily mean you shouldn’t give it a try? Let’s wrap everything up.

Can True Derma Collagen Serum Help You “Say No To Needles”?

Despite everything we’ve covered here, we will say this: Since True Derma Collagen Serum was a brand new product at the time of our research, there weren’t any online customer reviews available. So technically, the cream might surprise us by breaking the mold and working amazingly.

But do we think it’s likely? Based on True Derma’s essentially identical website, claims, and pricing format as many of these less-than-stellar products, probably not.

Instead, if you’re looking to get the most effective anti-aging treatments for your money, we’d recommend speaking with your dermatologist. In the mean time, learn more by reading How Brands Trick You Into Buying High Priced Anti-Aging Products!

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