About TruthFinder

TruthFinder is a people search website that allows you to search for anyone in the US and gain instant access to contact information, background checks, criminal records, and more.

In order to provide this information, TruthFinder “pores over hundreds of millions of available public records, social network data, and more” from multiple sources, including county, state, and federal databases. Then, your results can be accessed from your mobile device, tablet, or computer, while remaining 100% confidential.

There’s no doubt that the information provided by TruthFinder might come in handy, whether you’re looking to find out more about an old friend, a new flame, or your nice-but-creepy neighbor. But will the price you pay be in line with the information you receive? Are there any important things to keep in mind before handing over your credit card number.

We’ll discuss all of this (and more!) here. To start things off, let’s talk about what a public records company offers.

What Is a People Search Website?

First, public records are simply “documents or pieces of information that are not considered confidential.” This can include records as part of a court proceeding, birth, marriage, death, voter registration, and more.

Due to the Freedom of Information Act (FOIA), all of these records are publicly​ available to anyone who requests them. However, the process of obtaining information from multiple sources can be cumbersome (we’ll come back around to this in a moment), so companies like TruthFinder can make it easier to quickly gain access, and then view the results in a single report.

For example, let’s say you wanted to find out 1) if someone was delinquent on their taxes, and 2) if they’re married. For the first, you’d have to visit the county tax assessor’s office, wait in line, and request the document (usually by filling out some paperwork and paying a small fee). Next, you’d need to visit the courthouse and do the same for any marriage certificates.

Now, imagine you were interested in obtaining all the available public records for an individual. You’d probably spend weeks dealing with all the appropriate governmental agencies, which could be time consuming and expensive.

But when the rubber meets the road, will people search websites like TruthFinder provide a solid value for your money? To answer this, we’ll first take a look at how you can obtain a TruthFinder report.

How To Use the TruthFinder Website

To begin, you’ll first enter the person’s first name, last name, and state on the TruthFinder home page.

After a few minutes watching various loading bars, you’ll be taken to a page that shows matching results, which displays the person’s age, current/previous locations, and possible relatives. If there’s more than one name that matches your search, they can be sorted by best match, first or last name, age, or location.

From there, you’ll click the ‘Access Report’ button. Again, you’ll wait several more minutes as everything loads. Afterward, you’ll be able to select the person’s possible relatives and order reports for them as well.

Next, you’ll encounter a big, bold image that claims: “Individual’s report may contain graphic content that we can only reveal in a secure session.” In our opinion, after reviewing many of the most popular people search websites (more shortly), this is only intended to grab your attention, and doesn’t necessarily reflect what you’ll actually find in the report.

Screenshot of TruthFinder's WebsitePeople search websites like TruthFinder are notorious for using tactics like this to draw you in. Don’t be fooled though, because it’s unlikely you’ll uncover anything “graphic.”

Finally, you’ll arrive at the pricing page, which is what we’ll discuss next.

TruthFinder’s Subscription Plans

Until you hand over your credit card information, you won’t be able to access TruthFinder’s reports, even though you may have waited 5 minutes or more just to get to this point.

To this extent, you’ll be able to choose from one of the following subscription plans, which provides access to unlimited reports:

  • 5-day trial: $1 – But when your trial ends, you’ll automatically be billed $16.71 for a monthly membership, unless you cancel beforehand.
  • 1 Month: $16.71 per month
  • 3 Months: $15.71 per month ($47.13 total)
  • 6 Months: $13.71 per month ($82.26 total)

Important note: Although you’ll be able to order an unlimited number of reports through these plans, the reports are considered ‘Standard’. In order to obtain access to a Premium report (here’s a sample report), you’ll have to pay an additional $14.95 per report. This will give you access to:

  • Civil Judgments
  • Corporate Affiliations
  • Watercraft Owned
  • UCC Filings
  • Properties Owned
  • Voter Registration
  • Old Phone Numbers
  • Email Addresses
  • Tax Liens
  • Professional Licenses
  • Hunting/Fishing Permits
  • Weapons Permits
  • Foreclosures
  • Criminal Records (Third Data Source)
  • Aircraft Owned
  • Neighbors
  • Business Associates
  • And Much More!

In order to cancel your trial or your subscription plan, you’ll need to call TruthFinder customer service at (800) 699-8081.

How does everything we’ve discussed so far compare to other people search websites?

Is TruthFinder Better Than Other Background Check Websites?

While there’s no denying that the TruthFinder website is attractive (despite the fact that it can take 5 minutes or more just to land on the ordering page), the reality is that they don’t seem to be much different than any of the other people search companies we’ve reviewed in the past. This includes Instant Checkmate, SpyFly, BeenVerified, and more.

In other words, their prices are essentially the same—and since they’re all pulling the same data from the same sources—the information their reports contain probably won’t be meaningfully different. But what are actual customers saying?

Here on HighYa, these companies have an average rating of 1.5 stars (read: stay away). Why does everyone seem so upset?

Overwhelmingly, the biggest complaint is that most of the information in these reports can be found through a quick online search, without pay a dime. On top of this, many customers complain that the information in these reports is out of date, altogether incorrect, or just plain missing. And this seems to apply whether they’re ordering a Standard or Premium report.

Ultimately, because of the high prices associated with these reports, many customers claim to have felt scammed.

Other common complaints include poor customer service and difficulty cancel trials/monthly subscriptions. Is this what other consumers are saying about TruthFinder?

Is TruthFinder Pleasing Their Customers?

TruthFinder was a fairly new company at the time of our research, having been founded in March 2015. As such, there wasn’t a whole lot of online customer feedback.

However, we did find one customer review on Ripoff Report, which referenced website problems and disappointing information in reports. There was also a single complaint on Outscam.com, which also referenced outdated/incorrect information, sneaky subscriptions, and that most of the same information could be found online for free.

From a company perspective, TruthFinder had an A- rating with the Better Business Bureau based on 3 closed complaints (as of 12/10/15). Unlike elsewhere, these appeared to reference difficulty removing personal information from the company’s database.

We know you’re anxious to figure out if TruthFinder is your best option for obtaining public records, so let’s bring it home.

Try Searching Online Before Using TruthFinder

In The Problems with Online People Searches, we provided an in-depth look at the people search industry, common customer complaints, and alternatives if you’re looking to save money but still gain access to much of the same information. So if you haven’t read this article yet, we’d suggest doing so at your earliest convenience.

Sure, TruthFinder claims to “scour the deep web to uncover information that normal search engines can't find,” but in reality, we think this is just marketing hype intended to dissuade you from looking elsewhere.

Granted, since all of this is pulled from the same sources, this doesn’t mean the information you’ll find on your own will be any more accurate than going through TruthFinder. But at least you’ll be able to hang on to more of your hard-earned money, which is what HighYa’s all about.

In our opinion, we’d recommend you start there and avoid people search websites like TruthFinder altogether. After all, it doesn’t matter which company you’re thinking about, they all come with bottom-of-the-barrel online reputations.

Did you give TruthFinder a try? Tell us all about your experience by writing a review below!

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151 Customer Reviews for TruthFinder

Average Customer Rating: 1.1
Rating Snapshot:
5 stars: 2 4 stars: 0 3 stars: 0 2 stars: 7 1 stars: 142
Bottom Line: 2% would recommend it to a friend
Showing 1-11 of 151
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  • 11 out 11 people found this review helpful

    Untruthful and hurtful information

    I do believe that people who gather this kind of information on me and other people should be able to provide written documentation to back this up. In my case alone they provided me with names and addresses that are not associated with me at all.

    This kind of things should not be made available to the public and could cause a person's reputation to be ruined. Incorrect criminal data all over these public sites have hurt some people as far as employment, home loans, banks, and credit.

    This TruthFinder business (more of a dirty gossip business) is telling people that they will be shocked at what they find, which can and has caused stalking, robberies, home invasions, etc. A privacy act should be put in place to stop the disrespect.

    Bottom Line: No, I would not recommend this to a friend

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  • 14 out 14 people found this review helpful

    Ripoff!

    There should be a law against these types of services! They really know how to suck you in. Almost all of the info I got was wrong, starting with my age and when I was born. I will be canceling my membership and hope they can be good with it and not charge me any more for it. I have learned my lesson with these types of websites.

    Bottom Line: No, I would not recommend this to a friend

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  • 17 out 17 people found this review helpful

    Scam?

    • Omaha, NE,
    • Apr 20, 2017

    What a joke. You sit thru these stupid slide searches for 5-10 minutes, just to be charged for something you were told was free. Don't waste your time.

    Bottom Line: No, I would not recommend this to a friend

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  • 15 out 15 people found this review helpful

    Unsatisfied and overcharged

    This site turned up NO information for a situation I know exists. I wanted info on only that one person, but was charged $27 with NO REFUND and NO RESULTS. Turns out also that people can withdraw their info from this database. For me, this was a hyped-up rip-off!

    Bottom Line: No, I would not recommend this to a friend

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  • 12 out 13 people found this review helpful

    Dated and incomplete

    • Texas,
    • Apr 19, 2017

    One of the best ways to test a site like this is to search for yourself. At first, I couldn't find myself, but I do have a pretty common name. After adding some more search info, I did manage to come across the right information, but most of it was either ridiculously dated or nothing you couldn't find for free. The criminal record searches I did on some people were mostly accurate, but they sometimes include the wrong people with the same name.

    You might get lucky and manage to get a phone number or email you can't find with free searches in Google or Facebook, but I can't say that it's worth the money you pay.

    Bottom Line: No, I would not recommend this to a friend

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  • 13 out 13 people found this review helpful

    Crap!

    • Georgia,
    • Apr 19, 2017

    And I, a retired PI, fell for the idea that it was free. I know these sites are a collection of sometimes rubbish, but regarding data, I am angry with myself for thinking it was free!

    Bottom Line: No, I would not recommend this to a friend

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  • 13 out 14 people found this review helpful

    Not worth the cost, even if it was a dollar a month.

    I signed up for a months membership in the hopes of doing some information gathering for a family tree. I used myself and my grandparents as test subjects. What I got back was not even as much information as I get back when I type in the same parameters to GOOGLE search.

    What I did get was a screen telling me that there was more information available for an additional charge. I can only wonder how many more additional charges there would have been before I got all the information I already had from one GOOGLE search for free.

    When I called to cancel the wanted to keep the charge for the first month since I had run a couple of searches but finally refunded it after several holds transfers and explanations. I think what did it was just me saying I would call my card provider and block the charge.

    My main complaint here isn't that the service doesn't work, it's that they can't seem to be honest and upfront with the very people they are relying on to keep them in business. Tell me what it costs! Don't try to nickel and dime me with every keystroke.

    If the service provided what they said and an upfront price and I chose to sign up under those conditions, I would not be dissatisfied with the service even if it didn't return all the information I hoped for.

    I'm disappointed I didn't get to discover anything, I'm dissatisfied.

    Bottom Line: No, I would not recommend this to a friend

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  • 30 out 31 people found this review helpful

    Poor product

    • Little Rock, AR,
    • Apr 4, 2017

    This is a big scam! Google will provide you more info than this website! Don't fall for it. I did it on myself out of curiosity, and I would like to be reimbursed for this misrepresentation of their service and offers.

    Bottom Line: No, I would not recommend this to a friend

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  • 32 out 34 people found this review helpful

    Zero stars!

    I signed up and paid the fee. They say that they paid for the information they publish. They should get their money back so that they can refund their customers. They say they cannot guarantee results. Well, duh!

    They did not even come close to anything accurate. They got about 50% accurate information, information anyone can get. They got 0% accurate on things that are not readily available for the average person. I recommend you stay away from these frauds.

    Bottom Line: No, I would not recommend this to a friend

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  • 27 out 30 people found this review helpful

    Unapproved withdrawals from my account!

    • New York, NY,
    • Mar 31, 2017

    I NEVER pay to look up someone EVER, yet I found three transactions from them for different amounts! I have never visited their site nor heard of it!

    Bottom Line: No, I would not recommend this to a friend

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  • 25 out 26 people found this review helpful

    Internet con artist

    First, they want you to pay for what you can get for FREE just by googling any name. Then if you want more info, they charge you even more, yet again it's info that you can obtain for free with little effort. The more info you want, the more you pay. Then you cannot pay for just one report, you have to sign up for recurring monthly billing and hope you do not forget to cancel it. It's nothing more then "bait and grab." Waste of money!

    Bottom Line: No, I would not recommend this to a friend

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