About TruthFinder

TruthFinder is a people search website that allows you to search for anyone in the US and gain instant access to contact information, background checks, criminal records, and more.

In order to provide this information, TruthFinder “pores over hundreds of millions of available public records, social network data, and more” from multiple sources, including county, state, and federal databases. Then, your results can be accessed from your mobile device, tablet, or computer, while remaining 100% confidential.

There’s no doubt that the information provided by TruthFinder might come in handy, whether you’re looking to find out more about an old friend, a new flame, or your nice-but-creepy neighbor. But will the price you pay be in line with the information you receive? Are there any important things to keep in mind before handing over your credit card number.

We’ll discuss all of this (and more!) here. To start things off, let’s talk about what a public records company offers.

What Is a People Search Website?

First, public records are simply “documents or pieces of information that are not considered confidential.” This can include records as part of a court proceeding, birth, marriage, death, voter registration, and more.

Due to the Freedom of Information Act (FOIA), all of these records are publicly​ available to anyone who requests them. However, the process of obtaining information from multiple sources can be cumbersome (we’ll come back around to this in a moment), so companies like TruthFinder can make it easier to quickly gain access, and then view the results in a single report.

For example, let’s say you wanted to find out 1) if someone was delinquent on their taxes, and 2) if they’re married. For the first, you’d have to visit the county tax assessor’s office, wait in line, and request the document (usually by filling out some paperwork and paying a small fee). Next, you’d need to visit the courthouse and do the same for any marriage certificates.

Now, imagine you were interested in obtaining all the available public records for an individual. You’d probably spend weeks dealing with all the appropriate governmental agencies, which could be time consuming and expensive.

But when the rubber meets the road, will people search websites like TruthFinder provide a solid value for your money? To answer this, we’ll first take a look at how you can obtain a TruthFinder report.

How To Use the TruthFinder Website

To begin, you’ll first enter the person’s first name, last name, and state on the TruthFinder home page.

After a few minutes watching various loading bars, you’ll be taken to a page that shows matching results, which displays the person’s age, current/previous locations, and possible relatives. If there’s more than one name that matches your search, they can be sorted by best match, first or last name, age, or location.

From there, you’ll click the ‘Access Report’ button. Again, you’ll wait several more minutes as everything loads. Afterward, you’ll be able to select the person’s possible relatives and order reports for them as well.

Next, you’ll encounter a big, bold image that claims: “Individual’s report may contain graphic content that we can only reveal in a secure session.” In our opinion, after reviewing many of the most popular people search websites (more shortly), this is only intended to grab your attention, and doesn’t necessarily reflect what you’ll actually find in the report.

Screenshot of TruthFinder's WebsitePeople search websites like TruthFinder are notorious for using tactics like this to draw you in. Don’t be fooled though, because it’s unlikely you’ll uncover anything “graphic.”

Finally, you’ll arrive at the pricing page, which is what we’ll discuss next.

TruthFinder’s Subscription Plans

Until you hand over your credit card information, you won’t be able to access TruthFinder’s reports, even though you may have waited 5 minutes or more just to get to this point.

To this extent, you’ll be able to choose from one of the following subscription plans, which provides access to unlimited reports:

  • 5-day trial: $1 – But when your trial ends, you’ll automatically be billed $16.71 for a monthly membership, unless you cancel beforehand.
  • 1 Month: $16.71 per month
  • 3 Months: $15.71 per month ($47.13 total)
  • 6 Months: $13.71 per month ($82.26 total)

Important note: Although you’ll be able to order an unlimited number of reports through these plans, the reports are considered ‘Standard’. In order to obtain access to a Premium report (here’s a sample report), you’ll have to pay an additional $14.95 per report. This will give you access to:

  • Civil Judgments
  • Corporate Affiliations
  • Watercraft Owned
  • UCC Filings
  • Properties Owned
  • Voter Registration
  • Old Phone Numbers
  • Email Addresses
  • Tax Liens
  • Professional Licenses
  • Hunting/Fishing Permits
  • Weapons Permits
  • Foreclosures
  • Criminal Records (Third Data Source)
  • Aircraft Owned
  • Neighbors
  • Business Associates
  • And Much More!

In order to cancel your trial or your subscription plan, you’ll need to call TruthFinder customer service at (800) 699-8081.

How does everything we’ve discussed so far compare to other people search websites?

Is TruthFinder Better Than Other Background Check Websites?

While there’s no denying that the TruthFinder website is attractive (despite the fact that it can take 5 minutes or more just to land on the ordering page), the reality is that they don’t seem to be much different than any of the other people search companies we’ve reviewed in the past. This includes Instant Checkmate, SpyFly, BeenVerified, and more.

In other words, their prices are essentially the same—and since they’re all pulling the same data from the same sources—the information their reports contain probably won’t be meaningfully different. But what are actual customers saying?

Here on HighYa, these companies have an average rating of 1.5 stars (read: stay away). Why does everyone seem so upset?

Overwhelmingly, the biggest complaint is that most of the information in these reports can be found through a quick online search, without pay a dime. On top of this, many customers complain that the information in these reports is out of date, altogether incorrect, or just plain missing. And this seems to apply whether they’re ordering a Standard or Premium report.

Ultimately, because of the high prices associated with these reports, many customers claim to have felt scammed.

Other common complaints include poor customer service and difficulty cancel trials/monthly subscriptions. Is this what other consumers are saying about TruthFinder?

Is TruthFinder Pleasing Their Customers?

TruthFinder was a fairly new company at the time of our research, having been founded in March 2015. As such, there wasn’t a whole lot of online customer feedback.

However, we did find one customer review on Ripoff Report, which referenced website problems and disappointing information in reports. There was also a single complaint on Outscam.com, which also referenced outdated/incorrect information, sneaky subscriptions, and that most of the same information could be found online for free.

From a company perspective, TruthFinder had an A- rating with the Better Business Bureau based on 3 closed complaints (as of 12/10/15). Unlike elsewhere, these appeared to reference difficulty removing personal information from the company’s database.

We know you’re anxious to figure out if TruthFinder is your best option for obtaining public records, so let’s bring it home.

Try Searching Online Before Using TruthFinder

In The Problems with Online People Searches, we provided an in-depth look at the people search industry, common customer complaints, and alternatives if you’re looking to save money but still gain access to much of the same information. So if you haven’t read this article yet, we’d suggest doing so at your earliest convenience.

Sure, TruthFinder claims to “scour the deep web to uncover information that normal search engines can't find,” but in reality, we think this is just marketing hype intended to dissuade you from looking elsewhere.

Granted, since all of this is pulled from the same sources, this doesn’t mean the information you’ll find on your own will be any more accurate than going through TruthFinder. But at least you’ll be able to hang on to more of your hard-earned money, which is what HighYa’s all about.

In our opinion, we’d recommend you start there and avoid people search websites like TruthFinder altogether. After all, it doesn’t matter which company you’re thinking about, they all come with bottom-of-the-barrel online reputations.

Did you give TruthFinder a try? Tell us all about your experience by writing a review below!

Want to Learn Expert Tips for Online Safety?

Join over 3 million HighYa readers who receive weekly how-to guides, tips & reviews and get a FREE COPY of our Complete Online Safety e-book. Enter your email below to get started!

138 Customer Reviews for TruthFinder

Average Customer Rating: 1.1
Rating Snapshot:
5 stars: 2 4 stars: 0 3 stars: 0 2 stars: 6 1 stars: 130
Bottom Line: 2% would recommend it to a friend
Showing 1-11 of 138
Sort reviews by:

  • 5 out 6 people found this review helpful

    Rip off

    This site is a complete scam and very dishonest. A boss rip-off.

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (0)
    View all 0 commentsHide comments

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


  • 5 out 5 people found this review helpful

    Total waste of time

    These people totally ripped me off. I cannot believe they get away with this. I wish there was at least one company that actually did what they say can do, since that doesn't happen much anymore.

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (0)
    View all 0 commentsHide comments

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


  • 2 out 2 people found this review helpful

    Keep charging you

    • Texas,
    • Mar 22, 2017

    I needed one report and paid for what I thought was one report. Exactly a month later I see another charge to my PayPal account that I did not knowingly authorize.

    They get you with a membership I never wanted. I think most people will want just one report that is why they force you into a membership so they can keep billing you.

    It is misleading at best, and a scam most likely.

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (0)
    View all 0 commentsHide comments

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


  • 8 out 9 people found this review helpful

    Beware

    I tried the site on myself but didn't let them know it (they ask you), and the info I got back was convoluted, outdated or downright wrong, and basically was worthless. They had a combination of past addresses for me, my son, and at least a couple of others that had similar names that resided in my state.

    There was absolutely no pertinent info unless I paid extra, and seeing what they had so far I knew that would be a waste of money, which they did wind up stealing anyway! I agreed to a one-time search and charge but wound up on a subscription that they started to take out monthly. I called and canceled but got no refund. There was no receipt or contact at all for the first transaction, and I would have never noticed the charges if it hadn't been on PayPal and I got an email when the charges came out again.

    Misleading at best, a Criminal scam at worst.

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (0)
    View all 0 commentsHide comments

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


  • 11 out 12 people found this review helpful

    Ripoff

    • Ohio,
    • Mar 15, 2017

    Outdated and incorrect info; don't waste your money!

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (0)
    View all 0 commentsHide comments

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


  • 27 out 27 people found this review helpful

    Tried on March 8th

    It took a long time to get information and then over half of it was incorrect. I also did not appreciate the fact that the stated prices were for name and jobs only. It would cost extra money to get "background check type items," and I am canceling TODAY.

    I think this company misleads you into thinking you can get all the information for the one month price of under $ when it actually costs closer to $50.

    I wouldn't recommend this to anyone.

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (0)
    View all 0 commentsHide comments

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


  • 25 out 25 people found this review helpful

    Bad experience

    After filling out their requirements, all I got was a deluge of junk email. They sell information, especially yours!

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (0)
    View all 0 commentsHide comments

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


  • 25 out 25 people found this review helpful

    Run from these scammers

    • Minneapolis, MN,
    • Mar 10, 2017

    I was trying to find info regarding my uncle's will and probate. I paid the over $27 for full information (according to the ad). It went through where he had lived, and there was no criminal case. Then it gets in close to the info I need and SURPRISE, hey want another $18. How many times are they going to up the price before any real information is shown?

    I tried my name and another name to see if possibly I had made a misstep. Nope. So I canceled. I called their customer service and got zero apologies, but an explanation that some information costs more. Then he asked what I want to do. It's canceled so do I want to use it for the month I paid? I asked about my options. He informed me that since I had used it, there would absolutely be no refund. Then he asked again what I wanted to do, with no options given.

    So I am out almost $30 and will have to spend time dealing with this with the Better Business Bureau. Stay away from this site!

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (0)
    View all 0 commentsHide comments

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


  • 23 out 25 people found this review helpful

    Sneaky subscription

    I used this website once for one night (and I'll echo the other reviewers' annoyance with its obnoxious "loading" and "are you sure?" and no useful information), and somehow I wound up subscribed at $27.88 a month. I did NOT choose that, or at least not without what must have been misleading copy on the website.

    Look, I've been buying and subscribing to stuff online since the late 90's. I'm not some grandma who innocently clicks on a phishing email link. There must have been something sneaky. Moreover, this site sent zero emails; nothing confirming the purchase, no receipt, no check-in, nothing. I know because I searched all my email accounts and found nothing.

    I couldn't even guess which of my accounts I'd used to "subscribe." I was unaware of being subscribed until I noticed the credit card charge and called in to cancel, but not before they'd taken me for several months' subscription. I'll admit that I am an idiot for not combing the last few months' credit card bills. Well played, jerks.

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (0)
    View all 0 commentsHide comments

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


  • 22 out 22 people found this review helpful

    The information I received is incorrect.

    • Los Angeles, CA,
    • Mar 6, 2017

    I don't recommend this engine search. The information that I was given is incorrect and I truly believe is a scam. I will call to have my money refunded, and I was also put on a trial, which I don't desire at all.

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (0)
    View all 0 commentsHide comments

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


  • 27 out 28 people found this review helpful

    Bait and switch

    They ask you to fill out a bunch of info including your email, and then you wait a while thinking that they will at least give you some free information before up selling you to gain access to premium information. But in the end, you get zero information unless you give them your credit card information.

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (0)
    View all 0 commentsHide comments

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


Showing 1-11 of 138

Write a review for TruthFinder!

Share your experience to help others avoid scams & discover great products!

Write a Review